Jennings Heating Company - Our Reviews
Overall Rating
(1840 Reviews)
(501 Reviews)
(676 Reviews)
(235 Reviews)
(225 Reviews)
(92 Reviews)
(92 Reviews)
(18 Reviews)
(1 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Jennings Heating Company has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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Very happy with service. Always polite and efficient in his work. SHAWN S. 09/11/16 |
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Awesome employees with the utmost courtesy and respect along with ultimate knowledge of their jobs . Extremely professional ! TIM E., DAVE B., PATRICK S. 09/10/16 |
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Ryan B. came out for a routine a/c maintenance call and I mentioned a concern I had with our water heater. He checked it out, called in for a cost and fixed it on the spot. Ryan was professional, courteous and pleasant. He explained all costs and the work that he did. There was no mess in the basement when he left and he didn't seem to mind my cats. I thank Jennings for calling me to remind me that it was time for my a/c check up, for their prompt service, their competitive prices and for their competent, friendly employees. RYAN B. 09/09/16 |
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Ryan B. came out for a routine a/c maintenance call and I mentioned a concern I had with our water heater. He checked it out, called in for a cost and fixed it on the spot. Ryan was professional, courteous and pleasant. He explained all costs and the work that he did. There was no mess in the basement when he left and he didn't seem to mind my cats. I thank Jennings for calling me to remind me that it was time for my a/c check up, for their prompt service, their competitive prices and for their competent, friendly employees. RYAN B. 09/09/16 |
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Excellent service 2 thumbs SHAWN S. 09/08/16 |
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Ryan was very helpful with our ruptured water tank. He was quickly able to get the situation under control, installed a new tank, and was very through in explaining the mechanics of the new unit. Thank you, I would highly recommend this company. Nancy Jenison RYAN B. 09/08/16 |
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Shawn Sullivan from Jennings showed up on time, did a GREAT JOB. Love this company. I always feel great knowing my furnace is in good hands. SHAWN S. 09/08/16 |
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Great service, knowledgeable, courteous and friendly. BEN W. 09/07/16 |
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Ben W, Jennings Tech came out to check our AC as part of our annual plan with Jennings. He has been here before and always does a thorough job. He found a problem with the AC and also found a small leak in the water line to our water heater and recommended that it should be taken care. Our neighbor recently had a break in that water line and flooded the home substantially. So we were glad he found it. The next day he came and repaired the water intake line and AC to our satisfaction.
Larry Hanigofsky BEN W. 09/04/16 |
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(no comment) SEAN P. 09/01/16 |
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Our heat pump stopped cooling this last Monday, August 29. Thought that maybe it's time for a new one. Fortunately Ryan Brogan from Jennings was able to come out early Tuesday morning and quickly diagnose the problem- a faulty capacitor and a bad wire connection to it. And because he had a replacement capacitor with him, he got our A/C back working in no time. Thanks, Ryan! RYAN B. 09/01/16 |
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I have used Jennings Heating for almost two decades and have been extremely satisfied with their service. I would highly recommend them ! RYAN B. 09/01/16 |
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Great company! Very friendly service people in person and on the phone. Quality work and equipment. SEAN P. 08/31/16 |
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Jennings Heating is a very reliable company, with trained personnel, using the mots reliable equipment. I recently purchased a condo that needed many improvements. After a service call by Jennings they advised me that the furnace, air conditioner, and water heater were all in bad shape, and should be replaced.
They made me an offer that i could not refuse to have them all replaced.
They came and installed everything in a prompt and professional manner. TIM E., RYAN T., GEORGE V., TIM S., PATRICK S. 08/30/16 |
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Sean arrived promptly and checked out the furnace and repaired the air conditioner. He explained every step he took during the inspection and repair. When completed he shared his findings and made valuable suggestions. SEAN P. 08/26/16 |
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Andy C. did a great job servicing our air conditioner - he showed up on time and was very courteous. ANDY C. 08/26/16 |
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Can't say enough good things about Jennings in general, and Andy in particular. He's very nice, friendly, polite and knowledgeable. He did a great job - came out at night in the midst of these 90 plus degree days when our air went out....and found the problem, ordered the needed part and was back the next day to install it. Again, a great job! ANDY C. 08/25/16 |
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Good experience. Jeff was thorough and courteous. Our problems were diagnosed and we were back up in 30 minutes. Pricing was very reasonable. Consider that they have commercial experience which gives them an advantage when dealing with residential systems. JEFF S. 08/25/16 |
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Called this afternoon with an air conditioner problem. Lucky day for me because another customer wasn't available for their appointment. I had a technician arrive an hour or so later and get my "coolness" back. Unlucky for the little mouse that got into the outside unit and "fried". RYAN B. 08/25/16 |
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Technician was wonderful. Can't say enough about his professional work and work ethics. One thing that is highly bothering me is that we were told that a few years ago that you were having issues with the same part that went bad in our furnace, air conditioning unit, yet you still sold them and one to us. If you knew the part was going bad in this kind of unit how can your customer be charged any service call or anything. I feel it should have been fixed for free without any service call cost. You sold us product knowing that there was issues with product, and a product we have had for I think 2 years. Nothing should be wrong with a 2 year product. 08/21/16 |
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Great friendly, knowledgeable service. My service tech Andy C. was very thorough and timely. He is a really cool guy. Thanks a lot! ANDY C. 08/15/16 |
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Andy was wonderful! He was very thorough and knowledgeable. ANDY C. 08/15/16 |
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Diagnosed problem quickly. Repair costs were reasonable. Work done was thorough. MATTHEW L. 08/15/16 |
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Great job by Andy & George GEORGE V., ANDY A. 08/14/16 |
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Ben and David appear to be competent and courteous. We felt we could rely upon their technical advice. Good job! BEN W. 08/12/16 |
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I have been dealing with Jennings for a few years now and could not be more satisfied. The service and communication have been exceptional. When we moved last year into our new home Jennings was one of my first calls to clean and check out the system in our home and to sign up for their gold prigram. They always let me know of other services and devices I could purchase from them but it is never a hard sell. I sincerely recommend them. ANDY C. 08/10/16 |
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on time and fixed the problem JEFF S. 08/10/16 |
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My A/C conked out on August 1. I was lucky that, due to a cancellation, Jennings was able to come out on the 4th to install a new unit. Two men (one was Dave B) worked hard for most of the day. Everything went smoothly, they checked out everything. When they left, everything was clean and tidy. DAVE B., STEVE R., TIM S., PATRICK S. 08/10/16 |
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Great Service! I have boiler heat and the boiler is pretty old. The technician provided an explanation regarding everything he did. I feel they were reasonable and everything was to my satisfaction.... Highly recommended company! RYAN B. 08/09/16 |
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Matt was great and I have had him several
times over the years - would
always highly recommend. MATTHEW L. 08/05/16 |
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Very nice company to deal with. Thanks GREG B. 08/03/16 |
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Not sure of the associates name. Office called to tell me he was on the way and arrived promptly. Explained a few things and started right to work. Very polite and thorough in his work and explained some things associated with what he did. Very pleased GREG B. 08/02/16 |
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Because my previous HVAC guy retired, I recently signed a one-year Preventive Maintenance agreement with you for the system at my condo. Within a few days, Holly at your office scheduled a first visit. As promised, on the day of the appointment I received an email saying technician Darjon M. was on his way.
Darjon arrived on time. He was courteous, professional, and technically savvy. After testing my system, he found two motor capacitors which were about to fail. He had the parts on his truck and -- after receiving an okay from me -- he installed them during the visit. (Darjon is a credit to your organization!)
Thank you Darjon and Holly, and thank you Jennings. DARJON M. 08/02/16 |
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We lost our air the hottest day of the year last weekend. My husband was sick with 102.5 fever and the house registered 93 inside. Not only did Jennings send someone out immediately, they even gave us a window air conditioner to use with my sick husband! Because we had several medical issues going on and we had taken advantage of Jennings annual maintenance program, they were able to come back within 4 days and installed an air conditioner and a furnace at a very reasonable price (we knew the air was on it's last leg). Their team was efficient, friendly, and clean respecting our house and my dog!! Thank you Jennings for literally saving our lives!! Mike & Lorraine Fields DAVE B. 08/01/16 |
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Professional, friendly technicians and staff. Highly recommend this company. GREG B. 07/29/16 |
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Service was good, but I didn't think pricing was very fair. 1.5 lbs of refrigerant and a capicator and labor was over $600. 07/29/16 |
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Jennings charged me $625.00 for service that didn't fix the problem. Then quoted me 3 more parts needed for an additional $1810.00. I called Barley's Heating & Cooling for a second opinion. They fixed the problem for one part that cost 170.00. Very glad I got a second opinion. 07/26/16 |
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Our air conditioner went out on a Saturday, the hottest day of the year as my husband lay in bed with cancer and a 102.5 fever and I have an immune problem with IV's at home. Jennings had patched it up several times before and never pressured us to buy a new one. This time was different, the compressor was totally burned out and Todd the service person told us there was a 3 week wait. Sick and hot we agreed to buy a new air conditioner AND a much needed furnace (ours were very old & inefficient). 2 days later Todd called and said due to our health emergencies they would be able to come out in 2 days!!!! Not only did they come out, they took the time to explain every step and any instructions needed. Wow, what a difference this new air conditioner is and thank goodness for a company like Jennings who are not only efficient and clean, but also compassionate. I recommend this company 100% with no exceptions or caveats, thank you Dave, Todd & the rest of your crew. DAVE B., ANDY A., GEORGE V., RYAN T. 07/23/16 |
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Andy is the best,I am confident that my ac unit will keep us cool and comfortable thru the heat wave. Love Jennings....thanks andy ANDY C. 07/23/16 |
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Years ago I worked in a local bank in Akron. I waited on a gentleman that worked for Jennings he was so polite and kind, a great customer. Years later in 2014 it was a cold,cold day in Akron and my house was without heat, I remembered that kind gentleman from Jennings from years ago. I called Jennings and within a day I had a new heating system. It's funny how impressions of good people and good companies makes great choices when you need help. So here I am a few years later 2016 and my house has TOO much heat--- (AC) died. I'm somewhat older now and I couldn't stand the heat, I tried to endure it but it just got to hot. So again, I called upon Jennings for help. Todd came out and discussed AC's and my price range, I agreed on what I wanted and he wrote out the sales agreement and payment arrangements. Todd also had brought out an window air conditioner with him..it was God sent..thank you, thank you. The date of installation was going to be weeks away. Then a week went by and they called and asked if they could come that week to install the new AC, this was greatly appreciated. The day of installation came and Dave & Ryan were here bright & early. Dave explained everything about the new AC and asked if I had questions, to say the least 3 more people from Jennings for me to remember as great people. Holly, Amanda were great too.(I hope I got all the names correct because they also deserve credit) Thank You, again I will spread the word!!! DAVE B. 07/21/16 |
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We're new to boilers and had just moved in and we had questions and concerns. Larry came on schedule and did an excellent job evaluating and bring the boiler up to snuff and all at a very reasonable cost. He answered my questions in a friendly, courteous and professional manner. We would not hesitate to use Jennings again! Thank you! LARRY M. 07/21/16 |
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He did well. However with the service agreement I would have expected him to clean at least the fan. 07/20/16 |
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I needed a new furnace about 9 years ago and called Jennings first to get an estimate. I never bothered to call anyone else! They were professional and pleasant even when I asked a lot of questions.
I called them recently because the overflow was plugged up and my basement was getting very wet. Jeff came out and was able to clear it out. He also checked the air conditioning unit for leaks and also checked for gas leaks.
Jeff also gave me some great tips on preventing the backups from happening again. JEFF S. 07/20/16 |
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Jennings is just simply amazing. Sean P. is our favorite technician. Honest, truth worthy and friendly. Never will we use another company. Thanks Sean and Jennings for being the best. SEAN P. 07/20/16 |
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Jennings charged me $625.00 for service that didn't fix the problem. Then quoted me 3 more parts needed for an additional $1810.00. I called Barley's Heating & Cooling for a second opinion. They fixed the problem for one part that cost 170.00. Very glad I got a second opinion. DARJON M. 07/19/16 |
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Great service. We have used Jennings for several years and they have spectacular service! DARJON M. 07/17/16 |
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I love the service and the people that Jennings Heating company provides. They are quick, polite and very neat. A small business that really shines in our area!!! Keep up the good work Nancy Roesner RYAN T., DUSTIN B. 07/16/16 |
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It was a great experience. Great communication. They sent an e-mail to notify us that the technician was on his way. That included the name and picture of the tech.
Jeff the Tech. was very knowledgable and explained things in terms I could understand. We had been told by another company that we needed a whole new air conditioner. After Jennings diagnostics, we were told it just needed a tune up.
This saved several thousand dollars. Even if we need a new one in the near future, they were able to get it up and running and should last until at least the average life.
Thank you Jeff and Jennings JEFF S. 07/15/16 |
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Thank you for your hard work! We are always happy with Jennings! SHAWN S. 07/15/16 |
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We are very pleased with the service we get from Jennings for our furnace and air conditioner. We have been using them for 8 years and they have been more than honest and very efficient. JEFF S. 07/13/16 |
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