Jennings Heating Company - Our Reviews
Overall Rating
(1840 Reviews)
(501 Reviews)
(676 Reviews)
(235 Reviews)
(225 Reviews)
(92 Reviews)
(92 Reviews)
(18 Reviews)
(1 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Jennings Heating Company has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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SEAN DID A GREAT JOB. WE ARE SUPER HAPPY SEAN P. 01/02/18 |
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Very polite and efficient. I felt very comfortable having him in my home. I would highly recommend him for any service call. ALEXANDER Z. 01/02/18 |
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Dave Brown did an excellent job. My husband said the he gave the most through exam of our furnace. We will request him next time too DAVE B. 12/29/17 |
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Arrived on time, explained everything, provided prompt and courteous service. Highly recommended! KEN S. 12/29/17 |
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Greg was on time and very informative while he was working on my furnace. He informed me the price of the pieces that need to be changed out and also looked at my air conditioner while he was here. He informed me that both of the furnace and air conditioner or 21 years old. I look forward to working with Jennings as I use them to replace my furnace and air conditioner. I’ve been very please with the service I’ve had thus far. GREG B. 12/28/17 |
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ALEXANDER Z. 12/22/17 |
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I was a little hesitant on how involved the install would be since I had my elderly Mother at home and wanted to keep her comfortable. When Dave introduced himself he was very professional and reassuring as to how the install would be done from removal of old equipment and install of new. Once job was completed, you couldn't tell they had been there except we had a brand new furnace. This was the best experience ever! DAVID K. 12/22/17 |
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Jennings installed my heating and cooling when the house was built in 1996 and has provided all the maintenance since then. I trust their service and their personnel. MATTHEW L. 12/21/17 |
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Matt was great! I know he is knowledgeable, and personable to boot! I would love to have him back for future service and would recommend him as a representative of Jennings to friends and family MATTHEW L. 12/19/17 |
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(no comment) KEN S. 12/18/17 |
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Very good work was very professional and explained everything in detail GEORGE V., NICK G., STEVE R. 12/18/17 |
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Greg was really helpful, personable, and skilled. I'm glad to have a technician I know I can trust. I hope everyone at Jennings is as good as Greg because I will continue to rely on them for my furnace needs. GREG B. 12/18/17 |
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Dave was very polite and informative. He did the work in a timely
manner. I would recommend him to other customers. DAVE B. 12/15/17 |
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Alex did a great job. He changed out the filter and pad and discussed a couple of changes to the system. ALEXANDER Z. 12/14/17 |
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I’ve said it before and it’s worth repeating: What an asset Andy Cagle is for Jennings Heating. He's not only greatly skilled, he's a wonderful person and I have greatly enjoyed each and every visit that he has made to my home over the years. God bless him and the entire Jennings team. ANDY C. 12/13/17 |
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Ken is awesome and extremely knowledgeable about his industry. He arrived in a timely manner, did not rush his work and answered all questions. We have used Jennings for years and will continue to do so. Thank you , Ken, you are definitely 5 stars !!!!!!! KEN S. 12/13/17 |
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Jennings was very helpful and prompt. The tech who came to my house, Robert, was knowledgeable, instructive and patient. ROBERT B. 12/12/17 |
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David and his crew installed the furnace in one day in a professional manner. DAVID K. 12/10/17 |
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Jennings Heating installed the furnace in one day in a professional manner. DAVID K., RYAN T., DUSTIN B. 12/10/17 |
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We have always been very happy with Jennings! They are helpful, they explain their work, and do an excellent job! KEN S. 12/09/17 |
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RICKY M. 12/08/17 |
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This is the second time Andy was to my home for the annual check up for my new boiler. He is always respectful and helpful. He took time to program my thermostat for me as I could not read it well. I got the new boiler 4 years ago and it was a good choice for me. My gas bill has been lowered $35.00 a month (I'm on a budget plan) and now my 100 year old home is heated more evenly than it had in the 37 years I have lived here. ANDY C. 12/07/17 |
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Very satisfied with service. JEFF S. 12/07/17 |
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(no comment) DAVE B. 12/07/17 |
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No problems, all went well. I thought the cost of the fan belt was quite high but that wasn't the service mans fault. ROBERT B. 12/06/17 |
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Cannot express how disappointed I was when I was informed that the Jennings price to fix one small gas leak was $251. No negotiation. $251. This makes me question Jennings pricing on all other services. I cannot emphasize enough how disturbed I am by your pricing standard for gas leaks. 12/06/17 |
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Jennings HVAC is a great company, who truly understands how to treat their customers. Their service is an excellent value for the price of the annual contract and what I most appreciate is the fact that the tech does not try to sell me hundreds of dollars of things I really do not need. ALEXANDER Z. 12/06/17 |
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Very knowledgeable SEAN P. 12/05/17 |
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Dave was very informative. During his complete check he discovered an issue with our water heater and made very helpful recommendations.
Would very highly recommend. 12/03/17 |
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(no comment) DAVE B. 12/01/17 |
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Jennings has been my choice for 40 plus years. I have found them reasonable, honest & very professional. The techs are courteous , often going beyond what was scheduled & offer suggestions - never being pushy. I am relocating in the general area and Jennings will continue to be my provider,. KEN S. 12/01/17 |
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We have utilized Jennings Heating for over 17 years. Their recent check up service was very thorough and professionally done. KEN S. 12/01/17 |
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Cold weather was just around the corner and we needed our commercial warehouse furnaces serviced. This is no small task because they are suspended at least 15 feet above the floor. I sent an email to the President of Jennings Heating and had a rapid, professional response. The service department was notified and called to say that a technician would be there the following day. At the precise time, Ben, the technician arrived. He was cordial and courteous, a skilled and experienced tech, who immediately diagnosed the problems. By early afternoon, the furnaces were working properly. I say it this way, "HVAC need, done right with speed? Jennings, indeed!" BEN W. 11/30/17 |
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My furnace was making grinding sounds, and shutting off in the middle of the night. I recently purchased my home, and a general inspector told me that my furnace was old, and that I would need a new one soon. Ben came out to my house, and was very professional from the start. I took his time, and did a very thorough inspection of my furnace. When he finished, he gave me all of my options. In my case, it seemed that the best option was to get a new furnace. Again, he took his time, and helped me through the process. I am very excited, and can't wait to get my new furnace. Thanks Ben, and Thanks Jennings!!!! BEN W. 11/30/17 |
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After he left that night when I was taking a shower I didn't have no hot water he must have turned the gas off going to the hot water tank and I had to go down 1112 at night and try to relight water heater this is the second time this has happened it happened to time before 11/29/17 |
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I was extremely disappointed in the service. I know a little bit about this and the bill was over $400 while a replacement part is available for under $50. I understand the premium on Sunday service and the fact that the parts aren't readily available, but that's ridiculous in that I diagnosed (correctly) the problem before the service provider arrived and if part shops were open, I could have fixed it myself for under $50 and about 30 minutes of time. We've always used Jennings, but that's going to change. To make it worse, he tried to upsell us a service plan and really couldn't explain it all. Everyting was fine until I saw the crazy price on the bill and the extremely poor attempt at an upsell on the service contract. I'm extremely disappointed. He was spurting out different numbers and was hesitant to tell me the service charge was monthly (it's on the promotion pamphlet!!!!). I felt like I was buying a "lemon" used car at the end of the transaction and he seemed very uncomfortable as well. Seemed like a really nice guy, but it's almost like he knew he had ripped me off (no words were spoken, but the awkwardness could have been cut with a knife). We'll be looking at a new furnace in a few years and I'll make it a point to avoid Jennings. I don't know what has changed over the years, but you're not like you used to be. 11/27/17 |
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George was punctual, polite, friendly, and professional. He explained the inspection steps and afterward told me what he would recommend to update my system and what it would cost. I could not have asked for more. GEORGE V. 11/25/17 |
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Andrew was superb. We have been very happy with the professionals at Jennings for the past 25 years. They are our heating and A/C team! ANDY C. 11/23/17 |
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Fast courteous service. ROBERT B. 11/22/17 |
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The visit from the Jennings technicians was so much fun! They were friendly, had a good sense humor, and yet took care of business. They were very capable and I would recommend them to anyone. Thank you, Verna ALEXANDER Z. 11/22/17 |
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Very timeley, excellent knowledge, and service, Valuable employee DAVE B. 11/22/17 |
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This is the first time I have felt Jennings was trying to sell me rather than do what was just required. Was a part needed, maybe, but the service seems to have definitely changed, and I purchased a whole house air conditioner not long ago with the utmost service. 11/22/17 |
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(no comment) ROBERT B. 11/21/17 |
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Andy was prompt and courteous as always. I appreciate his thoroughness even in the late hours of the night! ANDY C. 11/17/17 |
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