2785 West Main Street, Wappingers Falls, NY 12590
Phone: (845) 297-5580
Website: www.bottinifuel.com/en-us/
Phone: (845) 297-5580
Website: www.bottinifuel.com/en-us/
Bottini Fuel - Our Reviews
* Total number of reviews and star-ratings are based on
data collected during the time period Bottini Fuel has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
TOP RATE. We received a call letting us know the serviceman was enroute. When he arrived he was considerate by wearing protective bootees so dirt wasn't tracked into house. He listened to our description of what was happening and performed the diagnostics and confirmed it was a zone valve. He promptly made the repairs and restored the system . He was courteous and respectful ,which is what we come to expect from BOTTINI. Their Service Plans are SUPERIOR and they Are there for us 24/7. Bottini is the BEST OIL COMPANY, BAR NONE. Team Bottini Fuel. 11/27/19 |
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Nice guy, worked fast. Team Bottini Fuel. 11/26/19 |
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We have used Bottini for 22 years and have had nothing but outstanding service from them..We have their Premium Service contract and it's a life saver! They are available 24/7 including holidays and we have never paid for any parts or service calls and believe me there's been so many times they had to come in the middle of the night! The techs are always professional and polite no matter what time of the day they've had to come..We definitely recommend Bottini Fuel ?? Team Bottini Fuel. 11/26/19 |
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Great tech and service always pleased with service that bottinifuel gives Team Bottini Fuel. 11/25/19 |
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I had a little mix up with Bottini...
But with the speedy assistance of John and Dana the mix up was fixed ASAP.
Bottini Fuel and staff thank you for assisting me above and beyond.
My family and I will remain with your company as a value customer.
#FAMILYSTAYINGWARM Team Bottini Fuel. 11/25/19 |
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VERY GOOD COMPANY IF THEY MESS UP WHICH WE ALL DO THEY FIX IT Team Bottini Fuel. 11/20/19 |
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Bottini is very reliable and responsive during an emergency. My furnace cut out during a cold spell and Josh, who had been here before, got it going, fast. thanks, Bottini.
MP Team Bottini Fuel. 11/18/19 |
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I have been using Bottini for one year. So far the service has been good.
I have automatic fill up and it’s been fine. Bob (service manager) is nice and works with you to get any problems resolved Team Bottini Fuel. 11/13/19 |
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I can always count on getting help/service in a very timely manner. I am sorry, but I don't recall the Service Techs name that came when I did not have heat. He was just so genuine, polite and loved my dog. hahaha. Your techs always clean up before they leave. The service via telephone is wonderful, including the answering service during off hours. Thank you for caring about your customers. Team Bottini Fuel. 11/12/19 |
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I really like Bottini been a customer for 23 years. Always great always on time and they always fix things right. Dana is great to work with. but this last service call leaves me speechless. The service man came November 5 to fix a leaky pipe on boiler. He left I checked still leaking. Today another service man came. So far he has made 2 trips to shop. He’s been working on pipe for hours. I had to leave still unknown if he fixed it yet. They are very honest!!! Team Bottini Fuel. 11/11/19 |
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Reliable, great service. Techs are all knowledgeable and helpful. I’m always glad that I changed over to Bottini. Team Bottini Fuel. 11/11/19 |
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I have used Bottini for 20 years. I recently had my boiler serviced and the technicians that came to do the work were professional, helpful and patient with my many questions. This sort of customer interaction is common with the staff at Bottini. This experience as well as the many positive phone conversations I’ve had with the inside staff over the years is what makes me plan to stay with them. Team Bottini Fuel. 11/11/19 |
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Nothing replaced.hot water tank. They were prompt and did an excellent job.We are very satisfied Team Bottini Fuel. 11/07/19 |
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Look..we have been customers of them for a very long time now. They NEVER let us down. They are always super responsible when we need any kind of service and I love their monthly payment plan which works well for us. Highly recommend them. Team Bottini Fuel. 11/07/19 |
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Knowledgeable and vlean Team Bottini Fuel. 11/06/19 |
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After trying the other oil companies in my area I signed up with Bottini and have been a customer for many years now. I have zero complaints about their service. Just had my annual tuneup/cleaning on 3 boilers and the service technician was polite and efficient. Rich M in the Saugerties office is always there when I have a question or need something. Outstanding service. Thanks Bottini. Team Bottini Fuel. 11/05/19 |
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I am very impressed with Buck one of Bottini technician. He was very knowledgeable and explained in detail what he was doing and how well the my heating system worked. He made sure he cleaned up from the work that was done. Very professional. Thanks for the great service. **** ** * **** * Team Bottini Fuel. 11/04/19 |
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Excellent service! Team Bottini Fuel. 11/03/19 |
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Five stars Team Bottini Fuel. 11/02/19 |
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great job Team Bottini Fuel. 10/31/19 |
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Fast j Team Bottini Fuel. 10/29/19 |
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Excellent Service. I called in the morning and they came out in a few hours. My furnace is running smoothly. I am very pleased with Bottini, I am sorry I did not sign up with them sooner. Team Bottini Fuel. 10/28/19 |
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We had our new boiler installed in May and when we turned it on in mid October it kept tripping the fuse. Joe (Giuseppe) was our repair person and he tracked down the problem and fixed it. He was polite, knowledgeable and professional. I hope I never have to call for repair again for a long time but if I do I’m hoping Joe will be the service rep to show up. Thanks Joe! Team Bottini Fuel. 10/23/19 |
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Have worked with Bottini for many years and have always found them efficient, prompt and knowledgeable. Both for service, repairs and fuel delivery. We will continue to support them for years to come. Team Bottini Fuel. 10/22/19 |
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Great service...friendly knowledgeable......Mike was the best!!! Team Bottini Fuel. 10/22/19 |
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Easy to do business with. A 100% better response than my last supplier. Team Bottini Fuel. 10/21/19 |
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Very pleasant to deal with when calling. On time or close with scheduling. Service person pleasant. Reasonable cost. Team Bottini Fuel. 10/21/19 |
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Bottini stands by their equipment and service. It is a company that caters to their customers. Their employees are professional, polite and wonderful to work with. It is a comfort to have Bottini there to help you when you are in need at anytime day or night. Team Bottini Fuel. 10/21/19 |
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Very pleasant to deal with when calling. On time or close with scheduling. Service person pleasant. Reasonable cost. Team Bottini Fuel. 10/21/19 |
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The Bottini repairman was friendly, professional and efficient. He was punctual - even after hours. Team Bottini Fuel. 10/16/19 |
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I have been working with Bottini for many years with a group that I share our savings and find that you are very competitive sometimes though the left hand doesn’t know what the right hands doing so I have to stay on top of it this is no fault of anyone other than communication so that might be a meeting or going over what was promised to certain customers other than that I’m I had to ask for a credit because they charge me incorrectly but I do think overall you are a good company Team Bottini Fuel. 10/16/19 |
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All good from reporting a problem to Resolving out issue . Team Bottini Fuel. 10/15/19 |
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excellent service the other evening. the serviceman was very polite,and explained what the problem was,and took care of it,kudos to him Team Bottini Fuel. 10/15/19 |
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The people are cordial, they come when scheduled and they do the service competently. Team Bottini Fuel. 10/14/19 |
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The team at Bottini has always been there for me. I have used them for over 15 years. I would recommend to a friend. Team Bottini Fuel. 10/14/19 |
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They are honest and responsive to your needs and budget Team Bottini Fuel. 10/14/19 |
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Made a service call because I was without heat. Waited for the technician all day. Looked at the furnace for 10 minutes and said their was nothing he could do because the unit did not have power. He informed me that I would have to contact an electrician. Electrician was called the following day and diagnosed the issue as a short in the water sensor regulator. Said he could not fix it because it wasn’t an electrical issue it was a faulty part. Made a second service call to botinni. Second technician was very apologetic. Said I never should have been left without heat. Said the part could be replaced at the cost of $350 since it was not covered under my service agreement. Technician said the part wasn’t really necessary and was able to fix the furnace without it. If I had dealt with this technician from the start I would have given them 5 stars. Team Bottini Fuel. 10/14/19 |
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Service man I believe his name was Harold went above and beyond servicing our furnace. He cleaned up every bit of debris..we were very impressed . Thank you Team Bottini Fuel. 10/10/19 |
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They showed up and did what they were supposed to do Team Bottini Fuel. 10/09/19 |
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Concerning a recent service call and repair, Bottini employees were professional, pleasant, efficient. We have been customers for over 20 years and have always had excellent service from Bottini. Employees have always been customer-friendly - in office, to make payments or if we have questions, and during any home services. We appreciate the quick responses and services provided. Team Bottini Fuel. 10/09/19 |
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I highly recommend Bottini Fuel to everyone. I had the auto refill, on a monthly billing plan along with a service contract. They exceeded my expectations. They were reliable, professional and just as helpful and friendly as you could hope for. I had used other oil companies and never received the type of service Bottini delivers. Do yourself a favor, switch to Bottini Fuel. Team Bottini Fuel. 10/08/19 |
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Don't service my boiler and spill a quart of fuel oil on my floor cause you're lazy and not professionally prepared. Team Bottini Fuel. 10/07/19 |
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Was an awe experience. The service person Dan was absolutely wonderful and extremely knowledgeable. Thank you for the service Team Bottini Fuel. 10/07/19 |
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Was an awe experience. The service person Dan was absolutely wonderful and extremely knowledgeable. Thank you for the service Team Bottini Fuel. 10/07/19 |
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We were struggling for years with another company and I decided to make a switch. I called Bottini and was thrilled with the customer service. I have had two service people visit so far, one to change out the propane tank and one to fix a leak in our oil tank and I can't say enough about how helpful and pleasant they were! I highly recommend them! Team Bottini Fuel. 10/07/19 |
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We are very happy with the service. Team Bottini Fuel. 10/03/19 |
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Five stars Team Bottini Fuel. 10/03/19 |
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Bottini is very efficient and take their time to do the job and answer any questions we may have. We can always depend on Bottini to be there when we need them. Team Bottini Fuel. 10/02/19 |
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Service,Service & Service,
We are a new customer but feel we have been part of the Bottini family for forever.
We called for a checkup on our propane heaters, they arrived when planned and took the time not to only check all but explain to me all the features of our heaters.
Great job by all Thank You! Team Bottini Fuel. 10/02/19 |
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I have been a customer for over 20 years . Great company and recommend them highly. Team Bottini Fuel. 09/30/19 |
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