Bonney Plumbing, Heating & Air - Sacramento
3054 Gold Canal Drive, Rancho Cordova, CA 95670
Phone: 800-444-0551
Website: www.bonney.com/



Bonney Plumbing, Heating & Air - Sacramento - Our Reviews

Overall Rating

21152 star rating
(4259 Reviews)
ReviewBuzz
6157 star rating (1244 Reviews)
Google
2719 star rating (548 Reviews)
Facebook
2028 star rating (408 Reviews)
Better Business Bureau
2990 star rating (599 Reviews)
Judy's Book
1477 star rating (299 Reviews)
Yelp
3856 star rating (776 Reviews)
Happy Call
1925 star rating (385 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Bonney Plumbing, Heating & Air - Sacramento has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Excellent service! On time, polite, and professional. I definitely would recommend Bonney!
Michael J.
09/22/17
 
Zach and Matt were very helpful and professional. I was very pleased with them and the service I received.
ZACHARY V., Matthew C.
09/22/17
 
My service call to Bonney brought a team of professionals to my house who presented with character and grace. After making inquiry, they evaluated the problem and explained the necessary repair. They got the job done and reviewed everything with me. Problem solved, job very well done! I will be a returning customer as things come up down the road.
STEVEN H., Zac B.
09/21/17
 
Michael R came out to Placerville to see why I had water spilling out from under my house. It turned out it wasn't coming from under the house, but from the hot water heater pressure valve. I thought I would have a disaster on my hands, but fortunately, everything was ok. Michael always makes me feel so comfortable and safe and secure. Bonney Plumbing has been so professional and quick to come when I need help. I like that they send an email confirming the appointment time and also call me before they arrive. This is the second time I have had the pleasure of having Michael R to come and help at my house. The first time he did the camera down my drain pipes and showed me on the computer how it looked as the camera was going down the pipes. He is very personable, very experienced, very calm and explains everything so nicely. This is so important in this day and age when everyone is in such a rush. He is a great asset to Bonney Plumbing and the reason I signed up with the BAM program.
MICHAEL R.
09/18/17
 
Justin was awesome! Very friendly and professional. I would definitely recommend Bonney Plumbing based on his visit today.
JUSTIN S.
09/18/17
 
Jeremy Fulton and Patrick Gannon arrived to do my BAM plumbing inspection as scheduled. I had two special concerns that I wanted fixed....they did that, and then they inspected all the regular plumbing components in the house. Their service was OUTSTANDING. They are each very fine plumbers and should be rewarded for their work. Robert Shelburne
JEREMY F., Patrick G.
09/18/17
 
"Justin was the technician that came to our home. He was friendly, knowledgeable, and helpful. He was able to identify the issue and work with us and the landlord to get corrected same day. In and out in 2 hours. He was under our house checking the heater, looked over all venting, and gave a thorough review of the compressor unit. He offered our landlord multiple option from purchasing new to just fixing the problem at hand. $98 for the diagnostic. $215 to fully repair same day. Their phone representatives were amazing to help schedule the appointment as well. Efficient and friendly. I would highly recommend."
JUSTIN S.
09/18/17
 
David Bradley of Bonney Plumbing was professional and friendly. He installed a new water heater and corrected the plumbing under my kitchen sink. Everything looks good and is working as it should.
DAVID B.
09/17/17
 
I love these guys. Jacob was just here to fix my bathroom sink drain. Did a great job. I have had to use Bonney Plumbing alot over past 2 years. They have always been professional and done the job right. The technicians are very friendly and polite. Very important to me. Hate having plumbing and ac problems but very happy i can rely on Bonney Plumbing.
JACOB L.
09/17/17
 
I have been a Bonney Plumbing BAM member for a few years now. Zach is one of my favorite technicians. He is very thorough when he provides HVAC/Furnace maintenance. He shows pictures of his work and even did a video to show my kids how our furnace works! He does NOT upsale you on a bunch of products you don't need! I appreciate his honesty and hard work!
ZACHARY V.
09/16/17
 
I have been a Bonney Plumbing BAM member for a few years now. Zach is one of my favorite technicians. He is very thorough when he provides HVAC/Furnace maintenance. He shows pictures of his work and even did a video to show my kids how our furnace works! He does NOT upsale you on a bunch of products you don't need! I appreciate his honesty and hard work!
ZACHARY V.
09/16/17
 
Robert C. was extremely helpful with Bonney Plumbing! He was very honest about what needed to be done. I appreciated how thorough of a job he did. It is very nice to have someone come out and get the job done without having to spend hundreds of dollars. It is very hard to find these days and Robert is a great find for Bonney Plumbing!
ROBERT C.
09/15/17
 
Nicholas came out to look at our heating and air system. Nicholas was very professional and courteous.
NICK K.
09/15/17
 
I was happy to find out that Bonney has a reliable replacement for R-22 in my 27 year old cooling system. I opted for conversion to the NU-22B and the system works great. I know I'll need a new system in the future, but for now the conversion seems to be doing the trick. Thanks to the terrific technicians Joey and Justin for the superior service!
JOEY O., JUSTIN S.
09/15/17
 
Excellent service by Ronil N well mannered easy to talk to about problem if I need help for an electrical problem in the future will request Ronill
Ronil N.
09/15/17
 
Robert C. was extremely helpful with Bonney Plumbing! He was very honest about what needed to be done. I appreciated how thorough of a job he did. It is very nice to have someone come out and get the job done without having to spend hundreds of dollars. It is very hard to find these days and Robert is a great find for Bonney Plumbing!
ROBERT C.
09/15/17
 
A good water heater install. Good job!
SHAWN M., Francisco G.
09/13/17
 
Francisco and his assistant did a very fine job replacing my hot water heater. They were very efficient, polite and answered all my questions.
Francisco G.
09/13/17
 
Vincent and Colleen were friendly, professional, and knowledgeable. They diagnosed the problem with my disposal immediately and gave me a price to fix it. They had the parts on hand and completed the installation without incident, giving it a thorough testing to be sure everything worked properly. I was pleased with the experience. Thank you.
VINCENT M., colleen s.
09/13/17
 
I would like to take a moment to thank Bonney Plumbing Heating and Air for they're phenomenal service and great staff. I called them earlier this afternoon after my previous technician with another company couldn't repair my air conditioning unit (at this point it was 4 visits and 2 parts later since August 27th and still no AC). So I called. Bonney at 2 pm and they set me up with a late afternoon appointment and gave me a courtesy call before they arrived to let me know they were on their way. Mike Brown arrived to my house around 3:30 and I explain to him what had been going on with my air conditioning unit. He went downstairs and started performing the diagnostic and within about 10-15 minutes he found the part that was faulty and told me what the repair would cost. He had witnessed what I was having to do deal with from my warranty company to authorize him to do the work as he was already on site. Bonneys repair was much cheaper than what the other company was recommending to be fixed. I authorized Mike to do the work and he went above and beyond to help me out. Im so thankful for him as finding genuine people willing to help you is rare these days. I will be requesting Mike from as much as possible for future repairs with this company. He is the only one that seems to know what he is doing and he's only been on the job for 8 months while other technicians have been on the job longer and can't figure things out. So again a big thank you to Mike Brown and the Bonney Plumbing Heating and Air Conditioning team!!! Job well done and thank you!!!
Mike B.
09/13/17
 

VINCENT M.
09/12/17
 
Michael provided excellent service in replacing our garbage disposal. Very pleasant and professional.
Michael F.
09/12/17
 
Bonney just finished upgrades and improvement for 65 yr old house. The crew (Corey with Gabriel, Nico, Ronil, and Joe) was friendly and polite, prompt and thorough. They seem to know what they were doing at all times. Further, they worked TOGETHER! They made sure they knew who was doing what so no duplication and no safety issues for the crew either. They let me know about safety issues and kept me informed throughout the entire job. And everything was neat and tidy when they were finished! These guys were a real pleasure to work with. I definitely would recommend them and will use them again if I have any other work to be done.
GABRIEL H., Corey L., Ronil N.
09/12/17
 
We have been Bonney customers for years. Their customer service, from scheduling to appointment confirmation to job completion has been excellent. We feel that we have been treated fairly and professionally.
EDDIE R.
09/12/17
 
Mike Brown is an AMAZING technicians... He answered all my crazy questions & crazy kitty cat trying to help him out! I never give five stars, but I don't think his service can be improved! Thanks Mike, see you before winter starts!
Mike B.
09/11/17
 
John was very professional and took the time to explain everything would definitely recommend him and Bonney Plumbing.
JOHN M.
09/09/17
 
Best customer service
DAVID B., JEREMY F.
09/08/17
 
Vince and Jeremy were right on time, friendly, and made good solid recommendations. I will be asking them back for all my plumbing needs.
JEREMY F., VINCENT M.
09/08/17
 
Brian was as good as it gets , excellent all around !
BRICE T.
09/08/17
 
Javier P of Bonney Heating & Cooling is the greatest. He is courteous, competent, and reliable. He explains the problems clearly and the various solutions for the customer to choose from. I insist to have him maintain my heating and cooling systems. I recommend him to all my friends. Wally A
JAVIER P.
09/07/17
 
Brian was excellent ! Very patient , informative and did a great job of troubleshooting the problems . Great service , very surprised by the level of service .
BRICE T.
09/07/17
 
I like the way he had a shoe cover when he enters the house. He is very courteous and doing that shows respect to the owner of the house. He knows what he is doing and Explained everything the way I understand. I will surely refer him to my friends and other people that needs service.
ROBERT C.
09/07/17
 
Matt was sent to our house are ac was out for 4 days, we had another company come look and they told us they had a bigger jon ahead of us. Bonnie came out and fixed it same day and he didnt have what he needed to fix it and he called another guy and went to his location to get it and brought it back to us. He was amazing!!!!! This company is greag highly recommend them!
Matthew H.
09/06/17
 
We had excellent information and appreciated all Michael's input.
MICHAEL R.
09/06/17
 
We have been using Bonney for several years. Always happy we their service.
DAVID B.
09/06/17
 
Response to call was prompt and problem resolved.
ROBERT C.
09/06/17
 
Great professional job. Came to my house on short notice and took care of my water heater issue.
NATHAN G., Francisco G.
09/06/17
 
David and Jeremy from Bonnie plumbing just installed a new garbage disposal for me. They did an excellent job! I am very happy with their service.
DAVID B., JEREMY F.
09/06/17
 
Very happy with Bonny. The technician arrived on time, professional and curtious. Zachary was my technician and went over everything he was looking for and explained everything to me. I definitely will recommend to my friends and coworkers.
ZACHARY V.
09/05/17
 
Zach did a outstanding job in servicing my system. Knowledgeable, polite and efficient.
ZACHARY V.
09/05/17
 
good worker, very professional, would use again
DAVID B.
09/04/17
 
Nick King was awesome. He gave us great information so we could make an educated decision. It is never easy when your AC goes out in over 100 degree temps. He was a consummate professional.
NICK K.
09/03/17
 
for your professionalism and good manners; for showing up and for being on time, and for sharing your knowledge with me. Thank you much for doing a better than good job.
Kevin D.
09/03/17
 
I bought a system 10 months ago and the recent BAM appt yielded a discovery of a potential leak. I am disappointed at this news. Luckily everything is under warranty so no money is owed. The tech that came out,Matt, was thorough, polite, and knowledgeable. I appreciated the time and effort he put into correcting what he could to make the system efficient again until the warranty tech comes out to check the manufactured parts.
Matthew H.
09/02/17
 

Nathaniel W.
09/02/17
 
Bonney Plumbing employee Shawn McNair was efficient and prompt. I would certainly have him again! Job well done!
SHAWN M.
09/01/17
 

ROBERT C.
09/01/17
 

ROBERT C.
09/01/17
 
Matt Henshaw and his Supervisor Matthew came out to take a look at my A/C unit. They were both very professional and knew their business. Matt was meticulous in explaining everything he was doing and why. He gave my system a full inspection, found and fixed my issue in no time. I appreciated their friendliness and professionalism and will be calling Bonney to fix any issues I have in the future!
Matthew H., Matthew C.
09/01/17
 
Bonney Plumbing employee Shawn McNair was efficient and prompt. I would certainly have him again! Job well done!
SHAWN M.
09/01/17
 

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