Universe Home Services - Our Reviews
Overall Rating
(2975 Reviews)
(909 Reviews)
(336 Reviews)
(658 Reviews)
(1049 Reviews)
(23 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Universe Home Services has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
|
no comment Glen M. 05/11/20 |
|
|
|
|
|
Cory was very efficient and professional Cory S. 05/11/20 |
|
|
|
|
|
GREAT SERVICE, EXCELLENT STAFF, FRIENDLY, COURTEOUS, KNOWLEDGEABLE, WORK DONE NEATLY AND FAST! Tristan M., Will E., Sean K. 05/09/20 |
|
|
|
|
|
So happy to have found this company, they offer so many services and are very responsive. Thank you! Jimmy O. 05/09/20 |
|
|
|
|
|
I have used their service for many years. I have always been very satisfied with them. Called last week about a water leak in boiler room. Barney was very efficient and knowledgeable and fixed the problem. Barney R. 05/09/20 |
|
|
|
|
|
although the cost for repair of a 12 yr. old dryer doesn't make sense, and we'll get a new one instead, Nick was extremely friendly, helpful and informative . It was a pleasure having him check it out. Nick M. 05/09/20 |
|
|
|
|
|
Joe is an exceptional technician. He is efficient, highly skilled and friendly. Seeing him every year is like seeing an old friend. I trust him completely and he keeps our home comfortable all year long! Bravo! 05/08/20 |
|
|
|
|
|
Joe was super professional and efficient. Came within the window promised to check on our central air system and couldn't have been nicer/more courteous! Joe F. 05/08/20 |
|
|
|
|
|
Always reliable, excellent service, with extra care for safety during the pandemic 05/08/20 |
|
|
|
|
|
Universe service is punctual, knowledgeable and fast. Mike W. 05/08/20 |
|
|
|
|
|
Technician was professional and efficient--completed the repair and left the work area as he found it-explained- in detail what we needed to know--we were very pleased with the entire experience. Joe H. 05/08/20 |
|
|
|
|
|
Actually it is Joan Dombrowski doing review. With the restrictions, Joe explained if we had concerns Universe would come back 05/08/20 |
|
|
|
|
|
Very professional and highly recommended and very quick service, courteous, kind, pleasant Mike W. 05/08/20 |
|
|
|
|
|
no comment Frank C. 05/08/20 |
|
|
|
|
|
no comment Mike M. 05/08/20 |
|
|
|
|
|
Great service great staff.
The best!! Jimmy O. 05/08/20 |
|
|
|
|
|
Barney was very helpful and right on time!! Always a pleasure to deal with Universe! Barney R. 05/07/20 |
|
|
|
|
|
Good job, very professional and fast. He even took the time to check if this was covered under my contract Thank you Joe H. 05/07/20 |
|
|
|
|
|
Mike W. repaired our dishwasher. It was not an easy job, he worked long and hard making sure we were happy with the results. He was professional and courteous. I was very happy with Universe Appliance repairs Mike W. 05/07/20 |
|
|
|
|
|
We had the annual air conditioner today with technician Joe. Under the current environment, Joe wore his mask and explained to our satisfaction how the testing was done to ensure our satisfaction. Joe was professional and we are confident our A/C is working well. Joe F. 05/07/20 |
|
|
|
|
|
Dave was all-around fantastic. We got a reminder call 30 minutes in advance and he arrived right on time. We had a complicated issue. He rapidly proceeded to troubleshoot the causes and offered 3 potential service options. We selected the option that not only addressed the immediate issue but also offered some preventative protection. He deserves the highest rating!!!! Dave B. 05/07/20 |
|
|
|
|
|
Cory was courteous and professional. He explained the problem with my Pressure vacuum breaker for my sprinkler system. He showed up on time for the job and finished at the time he said it would complete the job!! Cory S. 05/07/20 |
|
|
|
|
|
no comment Rich H. 05/07/20 |
|
|
|
|
|
very polite and extremely helpful Frank N., Tim W. 05/06/20 |
|
|
|
|
|
Their customer service is outstanding starting with the chat function on the website. It was easy to schedule an estimate for a ductless system. Frank, my consultant, was professional and provided practical advice working within the town's regulations. Frank B. 05/06/20 |
|
|
|
|
|
I just had electrical work done. It wasn’t a small job but David or Dave the electrician was prompt and neat showed me all the work I highly recommend both David and Universe great job Dave B., Jimmy O. 05/06/20 |
|
|
|
|
|
I have been using Universe Appliance for many years for both repairs as well as do it yourself repair parts and they are fantastic. The knowledge and professionalism of the repair technicians is unsurpassed. Mike W. 05/06/20 |
|
|
|
|
|
We have been using Universe for several years, they are prompt, courteous and knowledgeable. The office manager,Dottie is very helpful Frank N., Tim W. 05/06/20 |
|
|
|
|
|
no comment Frank N., Tim W. 05/06/20 |
|
|
|
|
|
I just had my annual air conditioning tune up. They were prompt and efficient. Did everything on the outside of the house and kept in contact with me by phone. They were polite and efficient James R. 05/06/20 |
|
|
|
|
|
no comment Erich S. 05/06/20 |
|
|
|
|
|
Universe provides immediate attention and appointments are set up in a jiffy. Technicians have all been lovely. Thank you! Rich H. 05/06/20 |
|
|
|
|
|
Steve came at the specified time and completed his work very efficiently. I feel confident knowing that my HVAC system is protected by a reliable company with highly qualified service technicians. 05/05/20 |
|
|
|
|
|
Long time customer! Always happy with all the services provided. Today Nick was our hero! The last thing I wanted was to deal with a washing machine that wasn’t working during the times we are encountering. He was professional, observed “social distance”, etc. We depend on Universe for All repairs; a new gas heating system, electrical, plumbing etc! Nick M. 05/05/20 |
|
|
|
|
|
Always prompt, reliable and courteous service. I have used for electrical, plumbing and appliance repair. I also have a service contract for central a/c, boiler and hot water tank. Would definitely recommend all of their services! Peggy P. 05/05/20 |
|
|
|
|
|
Joe was excellent and thorough with explaining my heating system and my AC unit. Everything is working fine. I strongly recommend Joe with Universal. Joe F. 05/05/20 |
|
|
|
|
|
The young man who sane today was wonderful. Did outside service checks of ac units. Please look up his name as he did introduce himself but can’t remember! Jason perhaps? Ed S. 05/05/20 |
|
|
|
|
|
no comment Jim P. 05/05/20 |
|
|
|
|
|
on time n professionals professional Erich S. 05/04/20 |
|
|
|
|
|
Rich was knowledgeable and efficient! Rich H. 05/04/20 |
|
|
|
|
|
Very courteous, friendly & helpful.
Everything always thoroughly explained. James C. 05/04/20 |
|
|
|
|
|
Had an A/C tune up performed by James from Universe. He was prompt and professional. I have used Universe for this service and other repairs for many years and have always been satisfied. James D. 05/04/20 |
|
|
|
|
|
They just installed my boiler and I couldn't be happier with their overall work. They explained everything in great detail. Showed up on time, their work was clean, and very professional. Mike F., Keith H., Anthony E. 05/04/20 |
|
|
|
|
|
These guys rock! During this pandemic I called several plumbing companies and none would even return my call. Not only did they come on the same day but literally within an hour from the time I called. James was super helpful and responsive, explaining the process along the way and what to expect. I highly recommend them! James C. 05/04/20 |
|
|
|
|
|
As usual Universe came through for me again .
Joe F provided quality service.
Over the years universe had been consistently providing great service and all the technicians have been friendly and helpful. Joe F. 05/04/20 |
|
|
|
|
|
As usual Universe came through for me again .
Joe F provided quality service.
Over the years universe had been consistently providing great service and all the technicians have been friendly and helpful. Joe F. 05/04/20 |
|
|
|
|
|
Another fantastic job by Dave B and Jimmy. Clran courteous and professional. Explained all that they were going to do. Aksed for my opinions on work instead if just doing the work. Highly recommend!! Thank you 05/04/20 |
|
|
|
|
|
Joe and Steve were excellent. Joe took the time to explain why the central air unit was not working. Steve fixed the issue with unit in the attack and both were professional and responsiveness. Steve B., Joe F. 05/04/20 |
|
|
|
|
|
Bob was early and very pleasant. He explained what could be done and the prices. 05/02/20 |
|
|
|
|
|
Out service man went the extra mile for us. Very satisfied. 05/02/20 |
|
|
|
No affiliation exists between ReviewBuzz and any of the review site organizations
or systems listed on this page.