Universe Home Services - Our Reviews
* Total number of reviews and star-ratings are based on
data collected during the time period Universe Home Services has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
these guys went out of their way to resolve my issue. they fixed the leak and went the extra mile to fix the ducts banging. 07/03/20 |
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Very professional and knowledgeable 07/02/20 |
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Dealt with Cory - was very professional - came on time - completed the work i asked for - have dealt with this company 3 times over the last 2 weeks for various plumbing problems - Cory came all 3 times and work was completed to my satisfaction .. Would recommend this company to all those that want excellent work at a fair price ... Cory S. 07/02/20 |
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Fast and friendly. Good representative for Universe. Will continue my association with company. Tom W. 07/02/20 |
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Nick M. was my serviceman once again and he is very knowledgeable, honest and does good work. I have used almost all of Universe's services for almost twenty years and have always been satisfied with their reliability, dependability, trust worthiness and ease to work with the added plus they have been around for so long they are not a fly by night company. I highly recommend them. Nick M. 07/02/20 |
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"no comment" Frank C. 07/02/20 |
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Excellent company to deal with!!! Office workers very helpful and the field crew very professionals..they replaced my water service line and they did a very good job, Am very happy with the work done at my house...I recommend this company,, Joe A., Sal T., Russ B., Juan C. 07/01/20 |
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We have always been satisfied with the staff, office and technicians at Universe. Can I say more than good quality, professional, responsive and early. Universe has always been a good value! Tom Hessel Jim P. 07/01/20 |
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Always helpful, courteous and responsive. 07/01/20 |
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Service was great. On time, neat and knowledgeable. What could have been a big job was handled perfectly by Frank. As a long-standing service contract holder I am very pleased with Universe’s entire staff and their professionalism. Good job! Frank C. 07/01/20 |
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Universe always provides reliable, high quality, and efficient service. The service professionals are also proactive in explaining maintenance and upgrades to prevent future problems. 07/01/20 |
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Jason was awesome!! 07/01/20 |
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Everyone at Universe is very nice, from the receptionist to the technicians always very courteous 07/01/20 |
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Courteous, competent, professional, knowledgeable. Got the job done quickly. No mess, no fuss. I cannot speak more highly of the staff at Universe Home Service! Barney R. 07/01/20 |
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He arrived 5 minutes early, found electrical problem & had it fixed just past 1 hour. He was very kind & explained all things he was doing. So flattered by service I called next day to book plumbing service. 07/01/20 |
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I have been using Universe for many years. They come once a year for an annual checkup of the burner and hot water tank and I've never had any major issues. The service by Barney was professional, friendly and thorough. Barney R. 07/01/20 |
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Very happy with the professional manner in which our plumbing repair was done. Highly recommend Universe 07/01/20 |
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Very good process of booking. Midori who takes calls is a Professional lady. The technician, James, was courteous, informative and CLEANED up after the process. I only wish that they were a little cheaper! But I guess we pay for quality James C. 06/30/20 |
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They were great and quick 06/30/20 |
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Universe did a great job for our oil to gas conversion and thermostat installation. Tommy (plumber), Dave and Vinny(electricians) were very friendly and punctual. They explained the project to us and kept us updated on the progress as it went along. These guys are super professional and I would hire them again without hesitation. Highly recommended. Dave B. 06/30/20 |
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Was recommended by family member to call Universal when I had an issue with the fridge. Turns out I was the issue because I packed the freezer and was causing the system to not cool properly. Nick was great at explaining what happened and even though I felt pretty silly I have piece of mind. If I ever had a real issue I would not hesitate to call them! Nick M. 06/30/20 |
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Was recommended by family member to call Universal when I had an issue with the fridge. Turns out I was the issue because I packed the freezer and was causing the system to not cool properly. Nick was great at explaining what happened and even though I felt pretty silly I have piece of mind. If I ever had a real issue I would not hesitate to call them! Nick M. 06/30/20 |
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Was recommended by family member to call Universal when I had an issue with the fridge. Turns out I was the issue because I packed the freezer and was causing the system to not cool properly. Nick was great at explaining what happened and even though I felt pretty silly I have piece of mind. If I ever had a real issue I would not hesitate to call them! Nick M. 06/30/20 |
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Bob B. was very professional and very knowledgeable. He provided me with a lot of information. Bob B. 06/30/20 |
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Awesome service ..Frank and Tim did a great job Frank N., Tim W. 06/30/20 |
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Universe did a great job for our oil to gas conversion and thermostat installation. Tommy (plumber), Dave and Vinny(electricians) were very friendly and punctual. They explained the project to us and kept us updated on the progress as it went along. These guys are super professional and I would hire them again without hesitation. Highly recommended. Thomas R. 06/30/20 |
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We have been using them for over 20 years .Excellent service and rapid response to calls.
Melanie F installed our new water heater today. she was efficent, professional, courteous. Melanie F. 06/29/20 |
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Very happy with the rep. He was early, wore a mask and was totally familiar with the product and my requirements. We discussed several possibilities and his explanations all made sense. I was somewhat shocked by the cost, however, for a simple, VERY uncomplicated installation of a 9k BTU ductless AC. Will think about it. The price point was way higher than what I wanted to spend. Bob himself was a pleasure to deal with. Bob B. 06/29/20 |
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"no comment" Glen M. 06/29/20 |
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It is a comfort, especially in these difficult times, knowing that Universe always provides efficient, courteous, and high quality service. 06/29/20 |
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This is a very professional, responsive company that I would recommend for your plumbing needs! Friendly and courteous, as well! Joe H. 06/29/20 |
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ERic replaced the fan, he thought that was the problem:told me to thaw it out for 6 hours and then start:hopefully he was correct. Erich S. 06/29/20 |
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This company is very responsive to calls and extremely helpful! I would highly recommend them! Joe H. 06/29/20 |
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Our electrician, Dave. B [#**] did an excellent job. He was very professional and did all the jobs that we had asked for. He made suggestions that were very helpful and informative. We were very satisfied with the work he did and would be happy to have him back anytime we need electrical work. We have already recommended him to a friend who asked for an electrician. Dave B. 06/29/20 |
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Frank was prompt, courteous and knowledgeable. He worked with us to obtain a system that was within our budget and provided the best system for our set up. Frank B. 06/27/20 |
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om was the technician.
He was knowledgeable and concise. Explained the problem, the unit was low on Freon. He replaced the Freon and explain to me that there may possibly be A leak in the system.The units are currently blowing cool air hopefully the problem is resolved. Tom W. 06/27/20 |
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We required replacement of the two supply hoses under the bathroom sink. Melanie, came into our house , mask and gloves on, and immediately fixed the problem. Because we had just replaced the supply hoses 16 months ago, Melanie called her boss and was able to negotiate and better price for us. Thank You!!!! Melanie F. 06/27/20 |
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Steve was excellent!,, 06/26/20 |
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Akways courteous and always do a good job. Although my tech found the reason why I had water leaking was because the installers put the piece on in the wrong place. That did upset me that the installation was not done properly and only discovered it when I had a different problem. Steve U. 06/26/20 |
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Anthony Mike and Keith and the Electricians were all excellent neat courteous and professional and very knowledgeable when I asked them questions about the install. Everybody was pleasant they were on time and they expeditiously completed their work 06/26/20 |
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My serviceman Jason was courteous, knowledgeable and efficient. He diagnosed the problem and explained the situation to me. He worked efficiently. I would definitely recommend Universe Repairs and Jason to friends and family. 06/25/20 |
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Always professional and knowledgeable Barney R. 06/25/20 |
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Wonderful
Easy to work with
Pleasant knowledgeable and efficient
I use this company all of the time
They are truly a find!! Russ B. 06/25/20 |
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Glen came to the house within the specified appointment time. He was prepared with his own PPE. He was very knowledgeable of what we were looking for and answered all our questions to our satisfaction. I would recommend getting an estimate from Glen. Glen M. 06/25/20 |
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Professional...on time ...very knowledgeable...fixed my A/C ...highly recommended! Steve B. 06/25/20 |
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Universe Home Services was a pleasure to deal with from the sales process through completion. Everyone we dealt with was extremely courteous and professional and they all did an excellent job. 06/25/20 |
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The service could not have been better, they had a large crew that was very professional, and respectful. They had a great system and did a great job Tristan M., Keith H., Anthony E., Will E., Sean K., Scott K. 06/25/20 |
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no comment Sean B., Rob H., Brian T. 06/24/20 |
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Steve was great ...on time ....attention to detail and explained all options 06/24/20 |
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Awesome service ..Frank and Tim did a great job Frank N. 06/24/20 |
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