Reliable Heating & Air Conditioning
404 Spears Avenue, Chattanooga, TN 37405
Phone: (423) 266-2424
Website: www.reliable-online.com



Reliable Heating & Air Conditioning - Our Reviews

Overall Rating

9018 star rating
(1815 Reviews)
ReviewBuzz
5610 star rating (1126 Reviews)
Happy Call
355 star rating (71 Reviews)
Facebook
1223 star rating (248 Reviews)
Better Business Bureau
500 star rating (100 Reviews)
Google
529 star rating (107 Reviews)
Judy's Book
134 star rating (27 Reviews)
Superpages
550 star rating (112 Reviews)
Yelp
54 star rating (11 Reviews)
Yahoo
63 star rating (13 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Reliable Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


We are very pleased with our service. The technicians are professional, polite, knowledgeable and always on time. Chris did an excellent job.

11/05/15
 
Larry arrived on time after making a phone call to let me know when he would be there. He was courteous and worked on various parts of the heat pump, cleaning and checking on how it worked.
Larry G.
11/05/15
 
**** did a great job. He was friendly and very helpful.
Mike S.
11/04/15
 
Y'all are always great to wrk with

11/04/15
 
Our experience with our serviceman was excellent!
Gary M., Tony L.
11/04/15
 
Very happy with service.

11/03/15
 
Have used Reliable for many years. Have always received excellent service whether it be routine maintenance or emergency service. Would highly recommend Reliable!

11/03/15
 
Joe, as always did a great job.

11/03/15
 
Great service, very personable service man
Chris E.
11/03/15
 
We appreciate Reliable's prompt response to our call for repair. Each person involved communicated well about the repairs and replacement needed and the options we had.

11/02/15
 
Prompt service..showed up on time, effective work and spent a lot of time giving a thorough check of our heating and cooling system. Pleasant, gave clear explanations of the checkup. Gave reassurance of systems working condition. Satisfied customer.
Cleatus G.
10/29/15
 
Tye is great! Nice, super helpful. good technician. I'll always request him
Tye B.
10/29/15
 
Tye B is great. Really nice, friendly, and helpful. Good technician. He solved our problem. I'll request him from now on.

10/29/15
 
Mr. Chris has serviced my equipment several time. The impressive part is that he seems like he cares to do a very good job. It's not about getting on to the next stop, but let's get this fixed properly.

10/28/15
 
I was very pleased with **** the Tech who performed the annual inspection. He was professional, polite, thorough and answered all my questions.
Tye B.
10/28/15
 
We were very pleased with theservice. Your tech was very courteous and helpful in explaining the problem.

10/24/15
 
Total professionalism and courteous. The name fits. Reliable,!

10/24/15
 
Joe was courteous and did a good job.

10/23/15
 
I couldn't have asked for better service! My heat went out over the weekend. I called Reliable Monday morning, and before the end of the day, Chris came out and determined the problem. I needed a part he didn't have in his truck. The next day, as scheduled and promised, Cleatus brought the part the next day and quickly installed it. As good as the service was, I wasn't surprised! Both men have been to my house before for the twice a year cleaning and check-up (which I certainly recommend) and I have learned that they are both highly professional and skilled. Simply put, I trust Reliable!
Cleatus G.
10/23/15
 
Cameron came and performed our regular maintenance. Very professional and efficient. Recommend him to anyone needing service.
Cameron S.
10/23/15
 
Chris has been to my house several times and is courteous, fast and able to figure out any problem I've had immediately and fix it. He is the best.

10/22/15
 
Cameron was great .

10/20/15
 
Great job!

10/20/15
 
Excellent workmanship. We are very pleased.
Gary M., Jeff D.
10/17/15
 
Larry exemplified the best in courtesy & professionalism & exceeded all expectations in solving the problem. Thank you Reliable.

10/16/15
 
Teddy S. came for my regular Fall check, which I LOVE. He is so nice and so knowledge able so eager to please. He was right on time and called to tell me when he was on his way. He had come out last year. I am sure the other workers, are very good, but I will wait for Teddy S. You are a great Company, that's why we have been you for 20 years.
Teddy S.
10/15/15
 
I've been a reliable customer for years and I have always been pleased with the service. I have had the opportunity to meet several of the technicians over the years and honestly they have all been courteous and helpful.....

10/15/15
 
Larry did a superb job checking the issue with our furnace including crawling under the house to fix the problem. He was prompt and courteous and it is technicians like him that exemplify Reliable's outstanding service.
Larry G.
10/15/15
 
Had a nice experience with my fall/winter tune up with Reliable H&A. Serviceman Cameron was pleasant, prompt and efficient. Calmed my usual anxiety over whether the furnace will perform when the cold winds blow. I know they will be right here should I need them and I will surely use their spring and summer service as well.
Cameron S.
10/14/15
 
From the modification of our home's heating and air system and the installation of a new dual-fuel system in 2010, we can only praise Reliable for professional installation and service. Just keep up the great work! Donald R Keen

10/14/15
 
(no comment)
Mike S.
10/14/15
 
Mike was very professional. I highly recommend their service.

10/14/15
 
They were fantastic while installing our system a few years ago (such as wearing special shoe covers to keep our floors clean) and they continue to be fantastic. Recently received a reminder to schedule our service at no charge (who contacts you to remind you they are going to spend money providing something at no charge). And as always the technician was extremely cooperative and polite. It's rare to find service of this quality in the world any more. Mark Gibson
Cameron S.
10/12/15
 
Cameron did an excellent job on a unit that was challenging to be sure. His work was great.

10/11/15
 
Service is the best. Fast and professional ! Very pleased
Cameron S.
10/10/15
 
Cameron did a great job with our heat/air unit. It was a mess. we had only lived here several months and the unit had not been serviced in months. He worked a very long day and kept us updated all the way. the company is fortunate to have him as an employee!!!
Cameron S.
10/10/15
 
Larry did a great, courteous job, just like all of the previous men.

10/09/15
 
Cleatus was a wonderful tech. We appreciate his service.

10/02/15
 
Would not use anyone else other than reliable

10/01/15
 
I have nothing to say but good things about the service Cameron provides when I have a problem. The company stands up to it's name " Reliable".

09/29/15
 
Had a problem with my system Saturday. Called and Cameron was here within an hour. He was very helpful and I really appreciate the good service he extended.
Cameron S.
09/29/15
 
Excellent service!!!

09/25/15
 
We had a great experience with Reliable Heating and Air. Joe R. was our service technition and was very curticous and prompt. Our air condition went out on Tuesday afternoon. We called they came out that evening , told us the problem, got the part Wednesday and fixed it. Excellent service. Thank you.
Joe R.
09/25/15
 
Chris E. was very professional and efficient. I will definitely use Reliable Heating & Air again and recommend them because Chris E. was honest and did not come up with unnecessary charges to surprise me with.
Chris E.
09/25/15
 
Cleatus was our technician. Very nice demeanor. Introduced himself and I showed him the 2 furnaces he was going to check. After completing his tasks my wife and myself asked him about his family. He was polite and was interested in sharing about his family. He then spoke about the different payment plans and following that he presented the bill and received a check. He was kind and friendly. Great technician. We would be pleased to have him come again when the need occurs. Thank you. Gene and Betty Lindauere
Cleatus G.
09/25/15
 
Joe did an excellent job of servicing my unit. He was very thorough and knew what he was doing. Joe was very friendly as well as projecting a professional image. Good Job!!!
Joe R.
09/24/15
 
Reliable has always done an excellent job for me. From a broken unit to a service call for a malfunctioning unit. Reliable has always responded in a timely manner and arrived when they said they would be there.

09/24/15
 
Cleatus performed politely and professional and appeared to have performed a thorough inspection. The one thing I would recommend is that the technicians knock or ring the door bell before reentering the home.
Cleatus G.
09/23/15
 
Thanks for getting on this. I was in the hospital.

09/18/15
 
Teddy had to return after a few days because the compressor on our AC stopped working again-as he said it might be the first time, the thermostat was the problem-he almost replaced it the first time, but when he saw the capacitor was "open", and replacing that fixed the problem.

09/18/15
 

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