Reliable Heating & Air Conditioning
404 Spears Avenue, Chattanooga, TN 37405
Phone: (423) 266-2424
Website: www.reliable-online.com



Reliable Heating & Air Conditioning - Our Reviews

Overall Rating

9018 star rating
(1815 Reviews)
ReviewBuzz
5610 star rating (1126 Reviews)
Happy Call
355 star rating (71 Reviews)
Facebook
1223 star rating (248 Reviews)
Better Business Bureau
500 star rating (100 Reviews)
Google
529 star rating (107 Reviews)
Judy's Book
134 star rating (27 Reviews)
Superpages
550 star rating (112 Reviews)
Yelp
54 star rating (11 Reviews)
Yahoo
63 star rating (13 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Reliable Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Reliable's weekend/emergency service, and regular service personnel are great. Timely response, knowledgeable, and quick diagnosis and repair. They also do a nice job explaining the problem, if any, and how it effects the system. Richie and Teddy, thank you.
Richie W.
06/09/15
 
You sent Jesse this time and we have always had Joe which I liked because we got to know him a little and it didn't feel like a stranger coming into the home.

06/09/15
 
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06/09/15
 
Reliable response and service to our needs has always been timely and service personnel are courteous and professional.

06/09/15
 
i have used Reliable for several years to provide the semi-annual maintenance for the heat pump unit. The technicians are efficient and professional. Joe was the technician for this service call. He is excellent. Would recommend this company to my friends.
Joe R.
06/08/15
 
Jesse H. Did a great job for us providing our semiannual service. He was prompt nd courteous .
Jesse H.
06/08/15
 
Cleatus came on time and did an excellent job. I was pleased that he was well identified with a Reliable ID. We had a good time conversing; even have friends in common. Over all, the experience was very favorable. The best news - our A/C is still in good working order.
Cleatus G.
06/08/15
 
I have been with Reliable for 21 years. When we built our new home we used Reliable. I have all ways been very pleased with them. I would give them 5 Stars for every thing. Our 1st System lasted 20 years. I feel like top quality products and top quality employees made that happen.

06/08/15
 
All service that I have received from Reliable Heating. & Air has been great!!! The people are very courteous!

06/08/15
 
Teddy S. is a great service person. He called before he came. He knew his job and was very knowledgeable. Answered all my questions. He does deserve a 5 Star rating and so does your Company.
Teddy S.
06/05/15
 
Teddy S. is a great service person. He called before he came. He knew his job and was very knowledgeable. Answered all my questions. He does deserve a 5 Star rating and so does your Company.
Teddy S.
06/05/15
 
great service....man was very courteous and professional. thanks again

06/05/15
 
Joe R has checked our Furnace/ Air Conditioner many times and has always done an excellent job. I feel he is earnest and trustworthy and always presents himself in a professional manner.
Joe R.
06/04/15
 
Dependable, Knowledgable, Responsible and Respectful. Highly recommend.
Teddy S.
06/04/15
 
Dan, serviceman, was very polite and competent. I am very pleased with his service.

06/04/15
 
Once again Reliable H & AC provides prompt and courteous service at a reasonable charge. The appointment was made quickly for only two days later. The Tech, Teddy S. called to let me know when to expect him and arrived within that period of time. Teddy was efficient in his inspection, testing and cleaning of the system. The job was completed satisfactorily within an hour. Thanks Teddy. I look forward to seeing you at the Fall inspection. I have been using Reliable H & AC for over 5 years and have found them to be, well, reliable
Teddy S.
06/04/15
 
I have already turned in a favorable report on my technician.

06/04/15
 
Your representative,Cletus, was polite, on time and very good at his job. He did all the things he was supposed to do in connection with the maintenance call and answered any questions that I had. David Pennebaker
Cleatus G.
06/03/15
 
Overall I am pleaseed with the service of Reliable. We were fortunate that the weather was no hotter as we had to wait 3 days for the return visit to ge the air conditioning working; it was frozen up on the first visit.
Dan R.
06/03/15
 
Fast responce, quickly corrected the problem
Jesse H.
06/03/15
 
Dan R. was very polite knew what he was doing and took care of the problem. I was worried for a while after he was gone left over water was coming out and I didn't think the problem was fixed but after that it was fine. I did ask him to have reliable to send me a quote on a new unit just in case I have a big problem with this unit later. Very pleased with Dan's service.
Dan R.
06/03/15
 
I posted on Facebook that I was extremely pleased with the Reliable service...as usual! We have been with Reliable for 23 years; our 17 year old unit went out on Thursday. We were facing a weekend without air conditioning, and Reliable came to the rescue. They made sure we had 2 excellent technicians on site on Friday to install our new unit. Very professional!

06/01/15
 
5 starWe had a great Reliable experience... as usual! After 17 years with our first Reliable unit, we had to replace it. Knowing that we would be faced with no air conditioning over a hot weekend, Reliable came to the rescue. They moved their technicians' schedules around, and we were cool by Friday afternoon. Chris E is our regular maintenance tech--- we appreciate a familiar face who know all the quirks in this 100 year old house! Thank you, Reliable!
Chris E.
06/01/15
 
We had a great Reliable experience... as usual! After 17 years with our first Reliable unit, we had to replace it. Knowing that we would be faced with no air conditioning over a hot weekend, Reliable came to the rescue. They moved their technicians' schedules around, and we were cool by Friday afternoon. Chris E is our regular maintenance tech--- we appreciate a familiar face who know all the quirks in this 100 year old house! Thank you, Reliable!
Chris E.
05/31/15
 
I'm very pleased with the service we receive from Reliable. Joe is professional, efficient, friendly & courteous. He throughly checked out our system and explained what he found. I would highly recommend Reliable.
Joe R.
05/30/15
 
Richie was great! Very professional. I highly recommend Reliable.

05/29/15
 
Highly recommend due to timely response as well as knowledgeable of product
Teddy S.
05/28/15
 
Jesse, from Reliable, showed up the same day we called. He diagnosed the problem quickly and for much less $$ than anticipated. We had cool air by bedtime!
Jesse H.
05/28/15
 
I couldn't have asked for better. Tye was courteous, went right to work and determined the problem and promptly resolved it.
Tye B.
05/27/15
 
I couldn't have asked for better. Tye was courteous, went right to his work, determined the problem and promptly resolved it.
Tye B.
05/27/15
 
Cleatus did a great job!

05/24/15
 
Very satisfied.

05/23/15
 
Chris was extremely good.made sure everything was working properly and went the extra mile.Reliable is always good but Chris was great.
Chris E.
05/23/15
 
Eric performed the semi-annual maintenance on our unit, and, as usual was very friendly, on time and courteous. He is the same young man who discovered that we had a plumbing issue under our home and called attention to it at the prior checkup. We've always had excellent service from Reliable, including major modification to our home's duct work and the installation of a new, dual fuel unit a few years ago. Great job, Reliable. Excellent technicians makes your work seem easy. Donald Keen
Eric B.
05/23/15
 
Every time I have a problem Eric comes to take care of it. Great service department. Always on time. I would not go anyway but to Reliable
Eric B.
05/20/15
 
Teddy met me at my house was there before I got there. No wait time. Very knowledgeable and friendly. I would definitely recommend this company and Teddy to anyone in need of air conditioner work.
Teddy S.
05/20/15
 
Eric is curteous, competent and I am glad to have him service my system.

05/19/15
 
Cleatus is fantastic!

05/19/15
 
Cleatus G. was fantastic. He spent hours doing a semi-annual maintenance check and answering my questions. He was professional, personable and extremely thorough.
Cleatus G.
05/17/15
 
Cleatus G. provided polite and knowledgeable service for my regular AC check. His obvious skill is a compliment to Reliable Heating and Air. Thanks!
Cleatus G.
05/15/15
 
very good service been using you all for 45yrs.

05/13/15
 
It is never a great time to start off summer with your air not working properly, but Reliable made the experience a lot more bearable. Our service tech was Teddy S and he was fantastic. He told us our problem and laid out all the options for fixing it. Teddy was very professional and made my wife and I feel very comfortable with the situation. After this experience I wouldn't even think of calling another company with an HVAC problem.
Teddy S.
05/12/15
 
mike is great
Mike B.
05/11/15
 
Great service----always very courteous and friendly--highly recommend them to anyone with needs....

05/09/15
 
Reliable Heating and Air Conditioning has kept my unit running since 2009. Great service and people.
Dan R.
05/08/15
 
We had an after hours air conditioning fail. They came quickly, solved the problem fast. The tech was nice and professional and friendly. I would definitely use again.
Mike B.
05/08/15
 
Very good service. Was on time
Joe R.
05/07/15
 
I'm always satisfied with the service I receive. Thank you

05/06/15
 
Teddy S. was proficient, courteous, and explained exactly what he did so that I could readily understand. Thank you Teddy. Jeanne Rudisill
Teddy S.
05/05/15
 
Tye was great!!

05/05/15
 

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