Reliable Heating & Air Conditioning - Our Reviews
* Total number of reviews and star-ratings are based on
data collected during the time period Reliable Heating & Air Conditioning has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
You people are the best! I have been a customer for 15 years. Our unit went out July 2. Everyone had problems and you all were swamped with calls. Someone came out on the 5th and fixed it immediately. Very nice and professional! Thanks!! Justin B. 07/06/16 |
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Teddy came to my house on Saturday morning, July 2nd. He was very courteous and respectful. Listened to what I said and had the problem resolved very quickly. I would recommend Reliable to anyone. Teddy S. 07/05/16 |
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Dan was by far the best service professional of any sort that I've ever had complete work in our home. He was knowledgeable, timely, and courteous, and made sure I understood all of the work that was performed. He also gave me signs to watch for in case the issue popped up again later down the road. I couldn't have asked for a better experience. Dan R. 06/23/16 |
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I have used Reliable for 13 years and have recommended them to more than 5 people. Mr. Walker is a fabulous asset to Reliable and very knowledgeable in his field. Love you guys!! 06/21/16 |
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Cleatus is great. Professional, polite, and friendly. 06/20/16 |
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Dan was very interested in solving the problem I was having with unusually high humidity inside my house despite running my central air system. He checked the air output inside the house to make sure that was as it should be. He corrected a condensation pan drainage problem and serviced the system. The humidity inside is dropping back toward a normal level. 06/20/16 |
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On a Saturday Morning in June our air was still not working, having gone out the night before. We called Reliable and ***** S; came right up. He worked a long time and told us what he found to be the problem. Since that time, we have a better running air conditioner than we can remember having - he was so nice and knowledgeable - I am so happy to have a chance to put in a good word for him - I hope we don't need any further assistance, but I trust we will have him come if we do. Thank you, Reliable, for this well-trained and courteous employee.!! ******* ******** we give him a 10 Teddy S. 06/14/16 |
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A top score experience. Air conditioning failed on a Sunday Morning.
Called Reliable. Within minutes Teddy called and came promptly.
His prognosis - unit frozen. He solved the problem by going way beyond
The expectations you have of most service technicians. We were cool and comfortable.
This organization is best of the best. Earl and Carol Marler Teddy S. 06/14/16 |
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I called on a Sunday. They said they would try to work me in. They arrived within an hour and fixed my air conditioner in 15 minutes. I thought I would have to pay a lot because it was a Sunday but the price was extremely reasonable Dan R. 06/14/16 |
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After calling two other places I called Reliable. They called back within minutes. Then within an hour Dan came and took care of the problem. He was polite, quick, and helpful at explaining. I highly recommend him. Dan did an excellent job. Dan R. 06/13/16 |
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(no comment) Dan R. 06/07/16 |
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Quick and "reliable" service. ***** was friendly and helpful. He contacted a sales rep for me to discuss options. My heating/air was 13 years old. I decided to purchase a new unit and they had it installed in 24 hours. Larry G. 06/05/16 |
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Mike is really great. Would like for him to come every time. Very personable. Knowledgable. 06/05/16 |
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Thanks , would like to receive Tech business card to help with remembering name of tech.
Tech was very professional! Thanks again 06/04/16 |
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Excellent service once again provided by Reliable. Service personnel arrived on time and performed work very efficient. Very friendly and informative. We have depended upon Reliable AC & Heat for the last 12 years and their service has always been outstanding 06/03/16 |
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It was Memorial Day - we came home from a picnic to find the house hot and the air conditioning not functioning. My next door neighbor suggested I call RELIABLE Heat and Air. I did so, not believing they would be open. I was surprised when my call was answered by a very professional and compassionate answering service. She took down my information and told me that I would have a call back quickly. Within 15 minutes Larry G called me back. After speaking with me, he said he would stop by my house as soon as he finished the call he was, on even though it was supposed to be his last. He was at my house within 45 minutes, diagnosed the problem and had our unit cooling the house again within an hour. Larry was courteous professional and compassionate. He was also obviously expert at his job. I was pleased and amazed by my experience with reliable heat and air. In a time where people rarely care about each other, it is uplifting and unusual to encounter an employee and a company that express such care and consideration for customers. I will definitely use Reliable Heat and Air for my future heat/air needs!!! Larry G. 06/02/16 |
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It was Memorial Day. After a picnic we came home to find the house hot, the air conditioning not functioning. My neighbor suggested I call Reliable Heat and Air, which I did, not believing they would be open. I was surprised to speak with a very professional and compassionate answering service who said someone from Reliable would call me back quickly. Within 15 minutes Larry G called me back and told me he would come by my house even though the call he was already on was supposed to be his last of the day. He was at my house within 45 minutes, diagnosed the problem with our unit and had it repaired and cooling the house within an hour.
I was extremely surprised and pleased by the professional courteous and compassionate attitude of Larry G. (and the answering service). In a time when few people bother with courtesy or care about one another, it is amazing and uplifting to find a company and an employee like Larry G. that still do care about customers. I will definitely use Reliable for my heat and air needs from now on and will tell others about my very positive experience. Larry G. 06/02/16 |
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Larry was extremely helpful with my hot house. Very knowledgeable and answered all of my questions in a thorough manor. My family is cool and happy and we have him to thank!! Larry G. 06/02/16 |
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Teddy Sneed was delayed because of the job before mine. However I have no complains of his work and professionalism all were very good. Teddy S. 05/24/16 |
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My comments regarding the recent service: Your technician was prompt, courteous and efficient. He checked our equipment thoroughly as we requested. My compliments. Peggy Wilkerson Billy C. 05/22/16 |
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The team that was replacing a bad part in my AC unit came on time and were done in a timely manner. They were courteous and cleaned up after them selves. They have been very prompt in coming to help me with my AC needs. Taylor S. 05/22/16 |
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Great job, it was my annual A/C check up. I have peace of mind the summer will be Cooool. 05/21/16 |
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Very satisfied!!!! 05/20/16 |
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Having been with Reliable such a long time
the longevity speaks for itself, 05/19/16 |
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Did a great job very satisfied guys were very nice explain how themo work Taylor S. 05/19/16 |
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Terrific. Repairs made earlier than time quoted. Taylor was excellent! Best HVAC company in the area. Taylor S. 05/18/16 |
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Dan R. tech did his usual complete and efficient inspection of my systems. Good maintenance by well trained people like him are profitable to me . Thank you Dan 05/18/16 |
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On May 16, 2016, Mr. ****** ** came to my home for the annual AC check-up, sponsored by Reliable Heating and Air Co. He was on-time, courteous and very knowledgable. I highly recommend the services of Reliable Heating and Air, based on my three-year experience with service techs like Mr. ****** ** Cleatus G. 05/18/16 |
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We are very happy with the service we received. The employees were friendly and helpful. We will call them again when we have any other problems. Dan R. 05/18/16 |
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Larry did a great job. Was friendly and professional, despite having to navigate a small crawl space. I'll call Reliable the next time I have an HVAC problem, for sure. Larry G. 05/17/16 |
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Chris and Daniel did a marvelous job for me. They were friendly, courteous, and professional. They were the best repairmen that has every repair our air conditioning. Daniel G., Chris E. 05/16/16 |
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Prompt service, very curtious 05/13/16 |
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Chris did a very thorough job, he was in time, very professional and very friendly. We will definitely use their service again. Chris E. 05/13/16 |
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Mike did a great job at our house. Mike S. 05/12/16 |
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Always a pleasure to deal with.... 05/11/16 |
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Dan Robinson was the technician for my yearly spring inspection. He was very professional and friendly. My unit was cleaned and some coolant added and I'm good for the summer. Dan R. 05/09/16 |
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(no comment) Taylor S. 05/09/16 |
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Tech performed in a highly professional and personable manner. He provided a thorough explanation of the problem and of the bill. First rate, five stars are not enough. Taylor S. 05/09/16 |
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Our A/C was not putting out as it should so we called for a check up on the system. The following day, the A/C was only barely putting out so we called back so Reliable would increase the time for our 'Check Up' appointment. But instead we had a service repairman to come out the same day! A part was needed so he did a temporary fix to the problem in order to keep us comfortable until the part arrived only a few days later. The part came in on time, we were comfortable the whole time, and the part was installed the same day! The repairman was great from the initial phone call to let us know he is on the way, during the service call, and afterwards, one could not ask for a more professional or skilled serviceman! We have always recommended them to our friends and will continue to do so. They are tops when it comes to customer satisfaction !! Larry G. 05/09/16 |
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Customer Service was perfect. 05/07/16 |
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Technician was great and so was service. 05/05/16 |
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Thanks so much for a job well done Cleatus G. You were on time, knowledgeable, courteous and a pleasure to talk to. I feel I received first class service from you on both units. I appreciate your patience and attention to detail. It was indeed a pleasure doing business with you and I hope to see you in the fall. Thanks again Cletus! Cleatus G. 05/03/16 |
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Great friendly service and have has the same service person now couple of times which means they must treat their employees good. Teddy S. 04/28/16 |
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Dan R. Did an excellent job diagnosing and fixing the problem with my unit. He explained what the problem was and what needed to be done to repair it. I would highly recommend both Reliable and Dan to anyone needing service. Dan R. 04/26/16 |
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i have used reliable for many years and have been happy with the product and the service techs. my latest one, Taylor was like the others, informative, polite, and knowledgable,, a good hire for sure,,, 04/25/16 |
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Chris is very professional . He was very friendly did the inspection and said all was fine Chris E. 04/24/16 |
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One word....EXCELLENT! Teddy S. 04/23/16 |
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Reliable Heat&Air,
I am very pleased with the service you provided on 4-20-16,service man Taylor was very professional, seemed to be knowledgeable and kind I felt very comfortable with him.
Thanks,
Maggie Stuart Taylor S. 04/23/16 |
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I AM ALWAYS CONFIDENT THAT I HAVE BEEN GIVEN QUALITY AND PROFESSIONAL SERVICE. GREAT COMPANY AND EMPLOYEES 04/21/16 |
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Taylor was very nice and friendly. He was very efficient and knew what to do and went right to ii. I would certainly recommend him to anyone. Taylor S. 04/21/16 |
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