Reid & Pederson Drainage
1762 S. Dixie Highway , Crete, IL 60417
Phone: (708) 757-9040
Website: www.reid-pederson.com



Reid & Pederson Drainage - Our Reviews

Overall Rating

12825 star rating
(2585 Reviews)
ReviewBuzz
4783 star rating (967 Reviews)
Google
2464 star rating (498 Reviews)
Better Business Bureau
2621 star rating (525 Reviews)
Facebook
2018 star rating (406 Reviews)
Yellowpages.com
30 star rating (6 Reviews)
Yelp
869 star rating (175 Reviews)
Happy Call
25 star rating (5 Reviews)
Superpages
5 star rating (1 Reviews)
Judy's Book
10 star rating (2 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Reid & Pederson Drainage has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Great. Very professional. Good price. Glad I had them do the sewer cleaning than me doing it on my own.
John R., Ryan K.
10/09/18
 
Ryan was an excellent service pro. We have had him many times for rodding. The office staff such as Betty had informed us with the appointment status often. Ryan and Betty were very efficient in their work
Betty H., Ryan K.
10/09/18
 
Very professional, courteous and efficient. Came on time, covered his feet to not mess up floors going in and out of home. Excellent service by caller and worker.
John R., Keaton V.
10/08/18
 
I have used Reid & Pederson Drainage for about 9 years. I have always had quality service at a reasonable price. I will always be a customer. They have made it very easy to get an appointment and they are always on time. Love them. My Service Pro, Keaton V was very knowledgeable about every question I asked. Even why the mushrooms were growing in my lawn. Great guy.
Sandy P., Keaton V.
10/04/18
 
Keaton A very nice young man. Deserves a raise. Very thoughtful!!!
Keaton V.
10/03/18
 
Called these guys and happy I did! Professionalism at its best! Called in the morning and made appointment... the service was outstanding and so was communication. Would definitely use again and would highly recommend!
John R., Dave D.
10/03/18
 
They showed up in time and did a great job on the clogged line from the bathroom to the septic tank!
John R., Mason B.
10/02/18
 
Called them thinking the exterior drain needed rodding just for preventive maintenance. Ryan K. came out and it turned out it didn't need it because it was just draining into the drain tile around the house. I asked him if I owed him anything for stopping by and telling me that, but after he called his boss, they didn't charge me a thing! I appreciate their honesty and they will have my business when I definitely need it! Thank you! Javier
Sandy P., Ryan K.
09/30/18
 
We have had Reid and Pederson for help with our plumbing and sewer problems for many years and have been completely satisfied with them. We would recommend them to anyone. Thank you. You have always helped us when we needed it.
Betty H., Keaton V.
09/28/18
 
This is the 2nd time we had Reid & Pederson do work for us at 2 different locations. Both times Ryan Reid was our service rep Ryan does excellent work very polite & explains what the problem is and why it happened. Ryan is a very diligent employee of Reid & Pederson. He is very neat and cleans up after himself. We are very happy and totally satisfied with his The prices they charge are really good. I already told some friends and family if need work call Ryan Reid Thank you Stephanie
Ryan R.
09/27/18
 
On Google it went to different site than I wanted to leave my review
Kevin R., Dan R.
09/27/18
 
(no comment)
Kevin R., Dan R.
09/27/18
 
i am very pleased with the service and professionalism
Melissa G., Ryan K.
09/27/18
 
Keaton V / he arrived promptly, did a good job and suggested additional needed work and preformed it reasonably priced. He was very courteous and professional. We will always use Reid & Peterson. Debbie
Keaton V.
09/26/18
 
I'm always impressed very clean and friendly service
Sandy P., Ryan K.
09/24/18
 
Keaton was prompt, effective, and gave helpful advice to other plumbing issues that Reid & Pederson weren't licensed to do.
Keaton V.
09/24/18
 
Very nice company to do business with.
Veta O., Ryan R.
09/22/18
 
Jose A. was professional and knowledgeable. He listened to all my concerns and questions. Excellent service and good pricing. Will definitely used this company again and I highly recommend.
Jose A.
09/18/18
 
Very prompt and professional service. The technician was knowledgeable and their price was fair. I thought I needed rodding but it turned out a new cord for ejector pump fixed issue.
Betty H., Ryan K.
09/16/18
 
Excellent Customer Service!!
Dave D.
09/15/18
 
Did a great job! Kept me informed and let me know of other issues to address!
Veta O., Dave D.
09/14/18
 
Jose, Dave, Keaton, and another technician whom I cannot remember his name were all professional, knowledgeable, provided detailed information and addressed my concerns and questions. I would highly recommend Reid & Pederson Drainage for your drainage needs. Excellent service
Dave D.
09/13/18
 
I have been using Reid and Pederson for years ,they are honest,the office people are very nice and the technicians do great work.I can’t say enough about them ,they are great to do business with.
Betty H., Keaton V.
09/13/18
 
Excellent Customer Service! I would highly recommend this company
Veta O., Dan R.
09/12/18
 
Excellent Customer Service! I would highly recommend this company!!
Veta O., Mason B.
09/12/18
 
I've been using Reid and Pederson for over 25 yrs and have been satisfied with their work and professionalism. Keep up the great work.
Sandy P., Ryan R.
09/12/18
 
Excellent Customer Service!! I would highly recommend this company. John, Rico, Mason and Alphonso are all Awesome!!
Rico G., Betty H.
09/12/18
 
Very knowledgeable. Arrived on time. Reasonable pricing and warranty.
Dan R.
09/12/18
 
good
Sandy P., Dan R.
09/12/18
 
Very professional... Great Job.. Great Price.. Will highly recommend.. The owner even came out to assist. True definition of teamwork.. Thumbs up to the entire team..
Betty H., Mason B.
09/11/18
 
I recently used the services of Reid & Pederson Drainage for the second time. I am very pleased with the company. All calls were returned promptly. My technician was Mason B. He was prompt, courteous and work was excellent. I would highly recommend them to anyone looking for excellent reasonably priced drainage services.
Mason B.
09/10/18
 
Ryan arrived on time and handled subsequent issue. Photo of tech was sent to cell phone as was a reminder text. Was made aware of what needs to be done is issue arises again. Very happy with service.
Ryan K.
09/09/18
 
Daniel was excellent. He was professional, kind, pleasant, clean and efficient. I love the service provided by all of the Reid and Pederson employees. He also offered advice regarding how we can maintain swift draining sinks and showed me how to clear them..
Dan R.
09/08/18
 
Work well done. Have been with Reid for awhile, neve unsatisfied. Will recommend them to others always.
Veta O., Mason B.
09/07/18
 
Good service
Dan R.
09/07/18
 
Fast, professional, friendly and reasonably priced service.
Dave D.
09/06/18
 
Would recommend to all very professional and friendly not to mention the price was awesome.
Ryan R.
09/02/18
 
Both Sandy and Jose were very professional and knowledgeable I would recommend them highly.
Sandy P., Jose A.
08/31/18
 
The technician was very friendly and had good customer relation skills. The office staff kept us informed of the schedule.
Sandy P., Dave D.
08/30/18
 
I had a emergency main sewer blockage on a Sunday. I tried 2 local plumbers but did not receive a response. I tried Reid Pederson from their website ad and received a call back in 20 minutes. Although it cost a little more they were able to send someone out right away. The technician was polite, and cleaned up completely. It turned out there were roots in the main and they were cleared, no problems. I would definitely use them again. Jose explained everything he was doing and worked quickly.
Jose A.
08/29/18
 
I liked the fact that I got a live person when calling to schedule a service call. Recently purchased home and have had to contact various contractors whose calls go to voice mail. The technician assigned arrived in the scheduled time span. I was informed of his pending arrival via a text and a call. Everyone I had contact with was professional and courteous. Ryan K did a wonderful job and left us information on where access lines were located for any future issues. Extremely satisfied with this company.
Ryan K.
08/29/18
 
Get regular service clearing my outside sewers and am happy with the service. They set a window for the time of service, call ahead when service man is on his way and send a photo of him for safety. I needed an inside drain cleared this morning and Reid and Pederson got someone out right away to fix the problem. Since I had my outside sewers rodded recently, I got a discount on the inside service. All good.
Sandy P., Dave D.
08/28/18
 
The service was fast(same-day) prompt(came when they daid they would) efficient and thorough (fixed the problem and looked for any other issues that may have been involved), friendly(even the dog didn't bark!) and easy payment with a discout for seniors). The BBB system was down-I'll repost later
Betty H., Dan R.
08/27/18
 
Loved this company!!! Betty worked with me to get the appt time and day that I needed. We communicated through text so I was very informed. Jose A, Technician, was AWESOME and very honest. He examined, what I thought was a problem, Jose had a quick fix to it and only charged minimal for coming out to the house. Jose was very respectful to my home and made sure he didn't track anything on my floors. Great Tech!!!!
Betty H., Jose A.
08/27/18
 
Great experience. Will definitely call back for future services. Thank you again
Sandy P., Jose A.
08/26/18
 
Excellent help from Bette and Dave. Recommend them and R & P highly.
Betty H., Dave D.
08/26/18
 
The 2 Servicemen came rather quick, took care of the problem rather quick, gave a 10% discount, and looked at another issue while in the home. All in all, great service and professionalism. The owner Kevin, the scheduler Betty, and the 2 Servicemen, Jose and I can't remember his co-workers name, were all pleasant people to do business with, Thanks !
Betty H., Jose A.
08/24/18
 
Reid & Pederson Drainage is the best! They are professional, kind and very helpful! I recommend them to all my friends and family. Thank you for all your great work.
Jose A.
08/24/18
 
Great service!!! Jose A and his partner were eager to help and did a great job. Highly recommended.
Sandy P., Jose A.
08/23/18
 
Excellent service. Courteous, professional, and prompt. Will use again.
Veta O., Ryan R.
08/21/18
 

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