Morris Heating & Air Conditioning
56 Mitchell Road, Ipswich, MA 01938
Phone: 978-356-9900
Website: www.morrisheatingandair.com



Morris Heating & Air Conditioning - Our Reviews

Overall Rating

4787 star rating
(966 Reviews)
Google
1265 star rating (254 Reviews)
Better Business Bureau
1183 star rating (238 Reviews)
ReviewBuzz
1488 star rating (302 Reviews)
Facebook
574 star rating (116 Reviews)
Home Advisor
14 star rating (3 Reviews)
Yelp
119 star rating (24 Reviews)
Happy Call
50 star rating (10 Reviews)
Judy's Book
55 star rating (11 Reviews)
Yahoo
5 star rating (1 Reviews)
Porch
34 star rating (7 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Morris Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


We had Morris Heating and Air Conditioning install a 12000 btu system in our home. Chris was the salesperson and Chris and Blaise were the installers. We were very pleased with the quality of the work, the professionalism and the courtesy. This company told us when they would show up at home, when they would be done and what they would do and everything was done as they said it would be. We are very pleased and would recommend them to anyone.
Blaise N., Johnny T., Chris Z.
05/25/16
 
Manny, Blaise and Johnny were the best! Did the work with smiles on their faces, left with a smile on MY face. Work was done quickly, neatly and with as little disturbance to my life as possible. Very happy. Recommend them to everyone I know.
Team Morris., Manny M., Blaise N.
05/24/16
 
I was researching estimates for HVAC when my friend Mary Ann told me that she just used Morris Heating and Air to cool and heat her home. She raved about the way the system work and that the staff was very professional. Andy P came out and gave me the estimate for the 4 inside units and the 2 outside units. What got my attention was that Andy included the electrical work needed to run the units. The other estimates did not. Andy explained how complicated the wiring would be due to where I wanted the units placed....the project would take 3 days to install. Then he went back to the office and worked the numbers...and found me rebates so that I was comfortable with the price. The installation was impeccably done by Johnny and Blaise. Johnny asked my advice when needed and even moved my window shutters down a few inches so it would look better with the wiring. All sites were left neat and clean. Johnny explained how to use and care for the system. The cooling was amazing. Within minutes the room was cool enough to make my nose cold. The bigger unit pushed the cool air into the next room and all this with whisper quiet operation. The heat warmed the room as well....I am overwhelmed by how well this system works! Back at the office, Dave answered all my questions and Andy filled out my rebates and filed my warrantys . I am so happy I found this company and give my highest recommendations for the best price...best efficiency and making it easy to use this new system. Thanks to everyone at Morris Heating and Air Conditioning.
Julin M., Blaise N., Dave P., Andy P., Johnny T.
05/24/16
 
Greg came out to look at the work that needed to be done. Every other person that came out seemed to be avoiding the work or giving me an overestimation on pricing. Greg provided a fair and hones estimate and suggested a way to save on any future parts. Mike and Greg came out on the day they promised and had it up and going in no time. Definitely would use Morris again based on the work of these two guys.
Mike B., Greg F.
05/24/16
 
Both Julin and Heather were very professional. Julin was very flexible in doing the work so I could get back to my job as soon as possible.
Heather G., Julin M.
05/23/16
 
From start to finish this experience was the best! **** was so very patient, informative and helpful. I had so many questions which he was able to answer and advise me. I felt like I was able to make an informed decision by the time he finished and decided on the spot that he was the man /company that i was going to use. Plus, he came again to my home after installation to help me fill out the rebate forms. What a guy! ***** and Francesco, the installers, were great. Not only were they the cleanest workers i have EVER dealt with (***** actually took off his shoes in my house at one point) but the most considerate. When they were finished, they put everything back in place and cleaned up. One would have never known they were there except for the beautiful new unit that was on my wall. They carefull removed some of my plants, saving them so i could transplant them without my asking them. Plus, ***** actually trimmed an azalea bush to make the project pleasing to the eye. ***** was incredibly patient as he explained every detail in how to operate the unit and made sure I understood it all....never rushing me as i tried to understand all the features of the unit. And both men were so polite. Truly a pleasure to work with. I have not used the heating/cooling unit yet but when ***** was demonstrating how it works, i was sooo impressed by how quiet it was and all its features. Lastly, i want to mention Heather, the secretary. Imagine my surprise when a live person answered the phone when i first called and each and every time thereafter. She was so pleasant and accomodating when setting up the appointment and each time i have called her since. This unit looks great in my living room and i can't wait to use it.
Camilla P., Andy P.
05/23/16
 
Fast, efficient, courteous and on time.
Heather G., Christos N.
05/23/16
 
Excellent, customer friendly service. Morris has a very responsive team that has a high level of technical knowledge and skill. Also appreciated is their explanation of HVAC system operation and maintenance to the homeowner.
Bob B., Heather G.
05/22/16
 
I have been using Morris Heating & Air Conditioning for over two years and am very pleased and happy with the products they installed, the installers, and the continuous service they provide. With the twice a year pre-season service, they keep my heating and air conditioning working efficiently. Each time they arrive, i feel they go over and above to make sure everything is working well and make me a satisfied customer. Management, office personnel and the technicians are friendly, professional and knowledgable which gives me confidence with my heating in the winter and air conditioning in the summer. Thank you.
Heather G., Julin M.
05/20/16
 
I can always depend on Mike to show up on time on the scheduled day and do a thorough job. Morris customer service and their technicians are tops. Would recommend to anyone.
Mike B., Heather G.
05/20/16
 
Great service from ***** and ********** They were efficient and thorough, as well as being very personable.
Manny M.
05/20/16
 
Phone friendly. On time. Neat appearance, knowledgeable.
Tony C., Heather G.
05/19/16
 
Bob's thoroughness and his clear responses to questions made for a superior annual maintenance visit. If I hadn't already been sold on Morris HVAC, Bob would have guaranteed my enthusiasm.
Bob B.
05/19/16
 
Tony was very clear in explaining what I needed to understand being our first time owning this type of system we appreciated all the information he & others in the office made available to us in order to make a good decision,. thank you all
Tony C., Heather G.
05/14/16
 
I was very pleased with the professional service tony performed.He had to track an electrical problem in the ac unit,. he was very systematic in his search for the problem , found and corrected it. we are now cool at the stillson home. thanks toni.
Tony C.
05/13/16
 
Very nice job,good communication and arrive on time . Very please.
Tony C., Heather G.
05/12/16
 
We have been doing business with Morris for four years now. The office staff and service technicians have always been very helpful and professional especially Julien M.who displays a very thorough, detailed and professional work ethic which has shown us the high standard Morris gives its customers and the integrity of the company.
Heather G., Julin M.
05/11/16
 
We have been doing business with Morris for four years now and have always found their office staff and service technicians to be very helpful and professional. Julien is an especially thorough, detailed and professional technician who helps to exemplify Morris' service and integrity.
Heather G., Julin M.
05/10/16
 
We've done business with Morris for four years now. The office staff has always been very helpful and professional as are their service technicians. Julian is an especially thorough, detailed and professional technician. I highly recommend Morris for their excellent service and integrity.
Heather G., Julin M.
05/10/16
 
I could not have had a better experience with the installation of central air conditioning in our older home. The installers were very professional and careful, they cleaned up as they worked and really kept plaster dust to a minimum. They explained what they were doing and took time to answer questions, ***** the lead installer, was a pleasure to work with. The installation took 6 days, they had to fish ducts through walls, closets and ceilings, the finished product looks like it was always there. I highly recommend Morris Heating and Air conditioning.
Kyle E., Blaise N., Mario P., Dave P.
05/08/16
 
mike did a great job for us on our aged system thanks
Mike B., Heather G.
05/05/16
 
***** and ****** were very professional and cordial, and did a thorough and workmanlike job in replacing our dryer vent ductwork. They put in removable hatches in our closet to allow access to the vent duct, and cleaned up their work area very well.
Manny M., Blaise N., Dave P.
05/04/16
 
Kyle and Mario were terrific, very professional in their work. They kept me informed as the work progressed explaining to me why they recommended equipment be located in specific places. They were very neat, keeping our home as dust free as possible. They cleaned their work area thoroughly at the end of each day. The installation couldn't have gone any better. They even made friends with our dog. I would highly recommend them to anyone thinking about installing a new HVAC system in their home.
Kyle E.
05/03/16
 
I contracted with Morris Heating and Air Conditioning to install a hood, duct work, and exhaust at a commercial property. The quality of the work was excellent, the work was completed promptly at the scheduled time. Overall it was an excellent experience working with this company!
Manny M., Blaise N., Dave P.
04/24/16
 
I am so happy with the service that you have provided.  Also Kyle and Mario were wonderful to deal with.  Everyone at Morris has been so helpful…please forward this to the president or owner of the company to let him know how happy I am to work with the company.  I have given your name to two of my neighbors so I am sure you will be hearing from them soon.
Chris Z.
04/19/16
 
Great service was provided by both installers Many and Blaise. They were both courteous and professional. Many was very clear on what they planned to do on the property for the scheduled two days.The equipment an installers arrived on time prepared to start the installation. I was very impressed with their work ethic and willingness to cooperate with home routine during the install. Many gave a through explanation of the operation of the Mitsubishi System and its components. Cleanup was completed and rechecked by each other. All and all, a job very well done. Nice to know that a company out there, still does it right. Ron Harnish
Manny M., Blaise N., Paul O.
04/15/16
 
Tony C delivered the excellent service I have come to expect from Morris Heating & Air Conditioning. Tony is polite, courteous, competent, efficient and pleasant. I will continue to have my Heating and Air Conditioning maintained by your company . Heather pleasantly made the appointment when I called. I was impressed with a follow up call and a reminder of the service call and the amount due the day before the appointment.
Tony C., Heather G.
04/12/16
 
Morris Heating & Air Conditioning continues to exceed our expectations. Morris was highly recommended by our contractor when we renovated our main floor, and we understood why as soon as they arrived. Their service is first-rate: exceedingly (and refreshingly) professional, highly knowledgeable about our equipment, patient with our questions, and clearly concerned that we are happy with the outcome before they leave. Today's visit was from Mike Burns, a Service Pro. Excellent. We needed a maintenance call on our A/C unit, and Mike easily took care of the problem but also had useful suggestions for us. Mike also took the time to explain more about a new split-unit that Morris installed for us last summer. That consultation wasn't the focus of the visit, but Mike didn't hesitate to help us with our questions. Our impression with Morris is simple: you get what you pay for. They are a high quality and reliable company, and this shows in their products and their excellent service. We would very highly recommend them to everyone.
Mike B.
04/08/16
 
Andy was very friendly and accommodating. He figured out the way to efficiently cool and heat my house. He also is helping with rebates.
Heather G., Andy P.
04/06/16
 
Manny, Blaise and Dave were terrific. They were very professional, knowledgeable and thorough in their work. They did an outstanding job in cleanup.
Manny M., Blaise N., Dave P.
04/05/16
 
I used Morris last August to work on my 23 year old air conditioning system.They did their best to keep it going but it was just too old .I was told I needed a new system but there was no pressure on me to buy from them.This February I called to meet with someone for information and a price on a new system. Was very happy with the information I was given and went ahead with installation .Each gentleman that came into my home was friendly,professional and informative.The job was done quickly with as little mess as possible .
Morris Heating & Air Conditioning Team.
04/04/16
 
We just had a ********** A/C - Heatpump unit installed in our home. ***** was part of a fantastic duo along with ******. Both my wife and I were totally impressed by their punctuality, appearance, knowledge, care & understanding, and skills. These individuals went the extra mile, were totally courteious & conscienctious, and left our house neater and cleaner than it was before they arrived. Needless to say the installation of the ********** unit was flawless and performed ahead of schedule. ***** and ****** also performed seamlessly with the electricians that were part of the process. We are just fortunate and happy to have them serve us.
Blaise N.
03/30/16
 
We just had a ********** A/C - Heatpump unit installed in our home. ***** was part of a fantastic duo along with ******. Both my wife and I were totally impressed by their punctuality, appearance, knowledge, care & understanding, and skills. These individuals went the extra mile, were totally courteious & conscienctious, and left our house neater and cleaner than it was before they arrived. Needless to say the installation of the ********** unit was flawless and performed ahead of schedule. ***** and ****** also performed seamlessly with the electricians that were part of the process. We are just fortunate and happy to have them serve us.
Manny M.
03/30/16
 
Excellent customer service. Knowledgeable and fast responding. On time and professional.
Bob B., Heather G.
03/25/16
 
I can't say enough about Manny and Blaise. They were prompt, worked all day, extremely courteous and did a terrific job. Manny made a follow up call the following day to make sure I was happy with the system. I also overheard Manny, a couple of times, explaining to Blaise what he was doing and why. Great job by all Morris Htg. Staff!! I highly recommend this company.
Manny M.
03/23/16
 
I had a problem on my ****** heating & AC system with a third zone that was not controlling correctly. Climate Zone said that they could not fix it and that it was my problem because it was part of the ducting they did not modify. Bob came from Morris Hearting & Air Conditioning and talked to ****** and is putting a plan together to resolve the issue for me
Bob B.
03/15/16
 
Bob B. provided excellent service. He determined what the problem was with my humidifier and made the necessary repair. He also provided me with an estimate to repair a condensate problem which I told him to proceed with. Overall, Bob did a great job. Stan Seaberg
Bob B.
03/13/16
 
I recently had a new a replacement air conditioning system installed by the Morris team . Heather set up the initial appointment with Andy and couldn't have been more pleasant .Andy met with me and went over all my options with no pressure .I am pleased with his expert help. The installation team were polite,well trained and very courteous . I highly recommend the whole team !! Will continue to use them for service .
Heather G., Andy P.
03/12/16
 
I would highly recommend Morris Htg. I had gotten a quote from the heating company that I used for many years to service my system and thought it was was extremely high. I called Morris Htg to get another quote. ******* took all my information and set up an appointment. Andy was great to deal with and very personable. He explained what was needed and had a quote to me within a couple of days. Morris Htg. will be installing my new system! I have recommended them to my condo management company for others who may need a new system in the future.
Camilla P., Andy P.
03/10/16
 
Fine Emergency Work! They were able to locate and install a unit, within 48 including a weekend. The unit overdue for replacement
Team Morris.
03/05/16
 
Nice job servicing my hp pump unit would recommend. Lim
Heather G., Christos N.
03/02/16
 
I used Morris last August to work on my 23 year old air conditioning system.They did their best to keep it going but it was just too old .I was told I needed a new system but there was no pressure on me to buy from them.This February I called to meet with someone for information and a price on a new system. Was very happy with the information I was given and went ahead with installation .Each gentleman that came into my home was friendly,professional and informative.The job was done quickly with as little mess as possible .
Team Morris.
03/01/16
 
We had ***** here to diagnose an overheating problem that we have been dealing with for several weeks now. After first having other contractors here to evaluate the heating issue and receiving a questionable diagnosis, ***** was the first contractor who was able to diagnose our heating issue correctly and the first time. It was clear that his troubleshooting methods were much different than what we had previously experienced with the other contractors. His expertise in the HVAC field made the diagnosis not only quick, but also easy to understand and to repair. ***** took the time to explain everything very clearly and to answer our numerous questions as well. He also made a few other suggestions we are considering. We thought it was a very productive appointment and we are relieved that we called Morris Heating before agreeing to the work the other contractors suggested. We would highly recommend Morris Heating & Air Conditioning!!!!
Julin M.
02/26/16
 
**** and **** were prompt, worked efficiently, acted professionally and were very pleasant to work with. Their workmanship is superlative and they left the work area cleaner than when they arrived. We are very pleased with the results.
Kyle E., Matt F.
02/26/16
 
Right on time for appointment, knowledgeable and friendly technician, excellent service, would highly recommend.
Heather G., Julin M.
02/23/16
 
Professional and thorough. Took their time and made sure a small heating and A/C unit in an upstairs living area was installed and operating properly. The installer also took time to explain the unit's features. Morris also previously installed our home's central heating and air. Highly recommend this company.
Kyle E.
02/17/16
 
Morris HVAC is top notch. **** * helped replace some inefficient duct work for some bedrooms that were not heating properly. He was quiet, clean and very quick, but yet still took plenty of time to adequately explain what he was doing and how it would improve our heating. I know how have a better understanding of our heating & cooling systems and our upstairs bedrooms are now nice & toasty. Thanks again!
Kyle E.
02/16/16
 
They were able to locate and install a unit, within 48 including a weekend. The unit overdue for replacement
Morris Heating & Air Conditioning Team.
02/09/16
 
I could not be happier with the job that was done in my attic. The ductwork that was replaced, repaired,and insulated is beautiful! Manny and Blaise did an excellent job. They were hard-working, neat, and very professional. Dave was terrific , he answered my many questions and always got back to me in a timely manner. I will certainly call Morris Heating & Air Conditioning for any future work that I may need.

02/07/16
 
Great costumer service. Helped my mom out!
Christos N., Camilla P.
02/05/16
 

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