Morris Heating & Air Conditioning
56 Mitchell Road, Ipswich, MA 01938
Phone: 978-356-9900
Website: www.morrisheatingandair.com



Morris Heating & Air Conditioning - Our Reviews

Overall Rating

4787 star rating
(966 Reviews)
Google
1265 star rating (254 Reviews)
Better Business Bureau
1183 star rating (238 Reviews)
ReviewBuzz
1488 star rating (302 Reviews)
Facebook
574 star rating (116 Reviews)
Home Advisor
14 star rating (3 Reviews)
Yelp
119 star rating (24 Reviews)
Happy Call
50 star rating (10 Reviews)
Judy's Book
55 star rating (11 Reviews)
Yahoo
5 star rating (1 Reviews)
Porch
34 star rating (7 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Morris Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Mike B was great. He knows his stuff and was very personable. Great to have him as a Tech. Heather was very helpful is setting up the process. All very smooth.
Mike B., Heather G.
12/27/16
 
Mike came to the house and did a good job and was very helpful and friendly. Greg was very helpful on the phone.
Mike B., Greg F., Heather G.
12/24/16
 
In November of 2016 I experience failure of heating equipment in my house. To help me with this issue I contacted Morris Heating and Air Conditioning company. This was not the first time when I contacted Morris with request for help and as always their service was excellent the administrative assistant Heather was very helpful attentive to details and set up an appointment very efficiently, service professional **** was right on time very efficiently resolve my problem and give me several valuable advises how to avoid this situation in future. I am very satisfied with Morris Heating and Air Conditioning service and definitely would recommend this company to everybody who require services of high level professionals.
Mike B., Greg F., Heather G.
12/22/16
 
Couldn't have been better! Every person dealt with in the company was knowledgeable, friendly and professional.
Joel B.
12/21/16
 
Chris was on time, polite and explained all that he did as well as offer some suggestions for future. I've been using Morris Heating & AC for almost 20 years and they continue to show the same professional courtesy on every job. They follow up on all jobs with service recommendations and promotional deals as needed. I highly recommend using them! Once again thanks for your efforts! Sincerely, Preston Ward R. Preston Ward General Contractor, INC (978) 807-2181
Christos N.
12/21/16
 
Very professional! Joel and his team were very respectful working in and around our home; even wore shoe covers! Would definitely recommend this 5 * company!
Joel B.
12/17/16
 
******** is very professional and efficient. I would recommend him to anyone.
Christos N.
12/14/16
 
I LOVE this company, Morris Heating and Air Conditioning. Thought something was wrong with my split unit, called them and right away a wonderful technician came out. Turns out nothing was wrong but i received an expert tutorial from Christos, who answered all my questions with patience and guidance. Plus, he told me to never hesitate to call with any questions or concerns...that certainly made me feel secure. And i love this heating/airconditioning unit i had installed by them....best investment i could ever make!
Christos N.
12/14/16
 
Morris is a pleasure to work with and well worth checking in on their new furnace offerings. We replaced our furnace 2 years ago and the difference in efficiency (and lower costs) is amazing. We have had annual service done by Christos and he is extremely knowledgeable and helpful. Annual maintenance is done well and at the cost that was conveyed at time of appointment.
Christos N.
12/14/16
 
Manny and David did a great job installing the replacement HVAC and Heat Pump in our condo
David H., Manny M.
12/14/16
 
We're extremely pleased with the service we get from Morris. Christos has been our regular tech, which has been great. He's dependable, shows up on time and is familiar with our system. He takes the time to do a thorough maintenance inspection, as well as explain to us (in layman's terms) what's been done and offers guidance as needed. We enthusiastically recommend using him.
Christos N.
12/13/16
 
I felt Christos was very professional brought me up to date & took some time to explained the system to me with available products also ,.nice guy. Sincerely: Bob W.
Christos N.
12/12/16
 
(no comment)
Joel B.
12/10/16
 
***** from Morris Heating and Air Conditioning came to our house for the first time for maintenance on Dec. 5, 2016. He arrived on time, he explained everything he was going to do before he did it, and said they will be in touch with us in the Spring.
Christos N.
12/05/16
 
Christos was very professional and arrived on time. I will recommend him to all who need their heating and cooling needs met. Morris has been a wonderful company. Sincerely, Anne Zepf
Christos N.
12/03/16
 
Exceptional, professional young men. Arrived on time, put in two full days of work, polite and accommodating. Manny and Dave were very respectful, answered all my questions. They left my home in perfect order and even vacuumed. Am looking forward to the comfort of the new a c/heating unit.
David H., Manny M.
12/02/16
 
I had come home from being away a week to find that my heat was not working. When I called the 800 number I received a return call from Matt within 10-15 min. He was able to get to my house within the next 45 min. Unfortunately he wasn't able to repair the unit because a part was needed. The next morning i called Matt to find out if he had found the part. About 11 am he called me to tell me he had found the part after calling 4 companies. Needless to say I was very happy. Matt arrived about 2 hours later exactly when he said he would be there and fixed my heater within 30 min. Pleasant, professional and good follow up.
Matt F.
12/01/16
 
I trust my heating and AC needs to Tim Morris and his crew. Today Christos and Tim were at my home checking on my 7 Mitsubishi Ductless Mini Splits and they were timely, courteous, professional, considerate and fun. Chris is patient and super considerate while working in every single room of my home, I am very comfortable with him. His expertise in the field is appreciated! Thanks Chris!!! THANK YOU!
Christos N.
11/30/16
 
The team of *** & ***** just completed the installation of a heating and air conditioning system for our home. They were courteous, clean, neat and professional. They were here on time and went about their business. Morris is our company for heating and air conditioning; and they have been for over 15 years. Great job, guys.
Joel B.
11/29/16
 
(no comment)
Manny M., Andy P.
11/22/16
 
Manny and Johnny of Morris Heating & Air Conditioning just installed three Mitsubishi units at my house. They did a great job: arrived on time, were hard working and friendly, only scared the cat when they used the vacuum cleaner in the (cat's) bedroom, kept their gear organized, and cleaned up before they left. The best thing is: if we have another summer like 2016 summer I will be Cool! Today is day 1 of use, and I m keeping pleasantly, economically warm without using oil. Yay!
Manny M., Johnny T., Chris Z.
11/21/16
 
Team Manny and Chris from Morris Heating and Air Conditioning just replaced an old central air conditioning unit. The process took two days and was perfectly performed. These two gentlemen orchestrated their efforts efficiently and made certain they left no mess or caused any damage. Consummate, well trained professionals, reflected by their polite and gracious attitudes, clean attire and vehicles and training to get the job done correctly. Perfect service performed by two enthusiastic professionals.
Manny M., Chris Z.
11/17/16
 
Excellent service I've never had a bad experience with Morris Heating. I've been a customer for over 7 years and they are nothing but professional and efficient in their work. Julin M has serviced the HVAC system at my home the most times, and he always provides explanations for all of my questions on how the system works and what he does to check it / maintain it each season. Thanks
Julin M.
11/10/16
 
I've never had a bad experience with Morris Heating. I've been a customer for over 7 years and they are nothing but professional and efficient in their work. Julin M has serviced the HVAC system at my home the most times, and he always provides explanations for all of my questions on how the system works and what he does to check it / maintain it each season. Thanks Julin!
Julin M.
11/10/16
 
Pleasant ,efficient, and willing to answer any question. Very happy with the service. Louise
Heather G., Julin M.
11/09/16
 
We were very happy with the Morris Hearing & Air conditioning with the quality of work and the professionalism. They removed the existing system we had and installed the new one. Everything went smooothly and they made sure we understood everything about the new system.
Matt F.
11/01/16
 
John and Blaise arrived early morning today Oct. 24, and installed our home device. Both gentlemen were very professional and knowledgeable, just what we expected from Morris. 5 stars for these young men and their expertise. Always delighted when we find good people doing their job. God bless them both.
Blaise N.
10/24/16
 
Morris Heating & Air Conditioning, Inc. as a company is always professional, on time and performs quality work. The service tech ***** is top notch and very knowledgeable.
Julin M.
10/17/16
 
******** was the best technician to winterize my heating systems that I can remember. He checked items and tested them when possible and found issues that probably existed for a long time. In the future I will ask for him only.
Christos N.
10/15/16
 
Very happy with my service from Morris. Tim was extremely helpful explaining everything on my replacement thermostat- walking me thru all the initial setup, and putting a schedule into the system. He was timely, and the pricing was great. Would recommend to friends and family! Thanks Morris
Tim M.
10/13/16
 
Just wanted to say how impressed I was with Julin's professionalism, kindness, and attention to detail, during his service call yesterday. I can't say enough about him and Morris Heating for changing our lives for the better with their installation and maintenance of our Air and Heating Units. We can live in quiet comfort in the hot days of summer, and know that we have the most cost effective warmth in winter. Thanks again Team Morris. Ken and Enid Larsen
Julin M.
10/13/16
 
Morris arranged for the house wide installation of a ********** Heat Pump Heat and Air Conditioning system. **** and ****** the HVAC installers were exceptionally personable, tidy and competent. The installation was flawless.
Blaise N., Johnny T.
10/07/16
 
It gives me great pleasure to review the outstanding service which has been provided by Morris Heating and Air conditioning. After a particularly frustrating experience of delays, unreturned phone calls, and over a year of cameo appearances and promised returns my HVAC system installation had not been completed. In frustration I responded to an ad that Morris had placed in a local publication. From the initial phone conversation to gather information about the company and subsequently schedule a site visit by ***** & install supv.; to the detailed proposal; to the installation period by **** and **** **...... all contacts were polite, workmanlike and professional. The install team worked three days from seven AM to three PM each day and left my home as if they had never been there except for the ceiling grills and a system that now is almost silent. No boom boxes, no drama..... and I don't think lunches !!!! I would unequivically recommend Morris and their team to anyone that needs the services
Joel B., David H.
10/06/16
 
******** the service guy was very professional and plus our choc. lab liked him allot. Nice people. Did their thing and we plan on using them going forward for all our HVAC needs. *** and ***** ***** ****** **
Heather G., Christos N.
09/28/16
 
Mike and Chris did a terrific job installing my dehumidifier. They not only carefully took out the old and brought in the new one but did an amazing job reconfiguring the duct work!
Mike B., Christos N.
09/16/16
 
I do not think that I got a receipt for the second call. I am not completely comfortable with the iPad set up. I do not think my upstairs system is working at its best.

09/15/16
 
Found a match for my failed central air compressor and installed one one of the hottest days of the year. Kept me updated and told me everything they were doing. Great Job !
Blaise N., Andy P., Johnny T.
09/15/16
 
John & Blaise were the installers for my Mitsubishi split AC unit on 9/12/2016. They both conducted themselves in a very professional and friendly manner through out the entire job (even when Blaise got stung by a bee). They answered any and all of my questions plus offered recommendations, as they obviously saw a need. They did an excellent job of cleaning up (couldn't even tell they had worked there) after the job and reviewed operation of the unit with me before they left. Thanks Morris Heating and Air for a job well done and a special thanks to John & Blaise! Lee Staaf; ldswob@comcast.net
Johnny T.
09/13/16
 
Very pleased with the professional service. Mathew was knowledgeable and took his time resolving our air conditioning problem of not working properly. He patiently explained in detail everything he was doing to fix the problem. After replacing the Capacitor, our air conditioner is now successfully up and running, thanks to Mathew. We highly recommend Mathew and Morris Heating & Air Conditioning Company. We also have to thank Bledar Pilla who was also very helpful and professional in explaining and getting our system to work. Thank you! Bob and Joan DeBenedictis
Matt F.
09/10/16
 
Very professional first class work in installing new central ac system. Plus, arrived when scheduled, completed work expeditioiusly, and cleaned up afterward. A
Joel B., David H.
09/08/16
 
Always thorough, helpful and knowledgeable. Have used Morris for all my needs, commercial and residential.
Mike B., Heather G.
09/08/16
 
The employees with whom we dealt at Morris Heating and Air Conditioning were responsive, helpful and on time. I can't ask for more.
Mike B., Heather G.
09/07/16
 
Christos came in and went right to work troubleshooting and diagnosed the problem quickly. He had the replacement transformer in stock in his vehicle. He replaced it and checked the operation of the furnace. Quick, professional and courteous, can't ask for more than that.
Christos N.
08/29/16
 
Morris installed and has serviced our heating and central air/humidifier system for the past 7 years. They have been excellent throughout. Responsive, courteous, reasonably priced, informative and helpful. Most recently, Christos N. responded to a call next day, as scheduled and replaced a 7 year old capacitor in a matter of minutes. He could not have been more helpful and had several suggestions of things we could do to prolong the life of our system. Nice guy, couldn't have been more helpful, responsive and informative. Great service, quality work, reasonably priced. I recommend them without hesitation.
Christos N.
08/23/16
 
Morris Heating and Air Conditioning has been an excellent service provider since installing our furnace, humidifier and air conditioning system. They did an excellent and cost effective job on installation and have provided excellent maintenance and responsive service since. ******** ** came most recently to replace a 7 year old capacitor. He arrived minutes ahead of appointment. Did an excellent job and patiently explained each step of the process - cost, parts, labor - as he went. He was great. We could not be happier with Morris, ******** ** and all the technicians. It is a great knowing these guys are responsive, helpful and cost efficient on a critical house system. Can't say enough positives.
Christos N.
08/23/16
 
John and Blaise did an efficient job. They were polite and neat.
Blaise N.
08/22/16
 
he did a great job. he came quickly. took care of the problem. no complaints at all.
Christos N.
08/20/16
 
Found a match for my failed central air compressor and installed one one of the hottest days of the year. Kept me updated and told me everything they were doing. Great Job !
Mike B., Greg F., Heather G.
08/15/16
 
Just had our unit installed last week and we love it. Joel and Dan H. were extremely knowledgeable and helpful in explaining how the unit works. They did a great job cleaning up both inside and outside. Job well done all around!!
Joel B.
08/11/16
 
Wonderful service from start to finish, including prompt and concerned follow-up.
Andy P.
08/11/16
 

No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.