Morris Heating & Air Conditioning
56 Mitchell Road, Ipswich, MA 01938
Phone: 978-356-9900
Website: www.morrisheatingandair.com



Morris Heating & Air Conditioning - Our Reviews

Overall Rating

4787 star rating
(966 Reviews)
Google
1265 star rating (254 Reviews)
Better Business Bureau
1183 star rating (238 Reviews)
ReviewBuzz
1488 star rating (302 Reviews)
Facebook
574 star rating (116 Reviews)
Home Advisor
14 star rating (3 Reviews)
Yelp
119 star rating (24 Reviews)
Happy Call
50 star rating (10 Reviews)
Judy's Book
55 star rating (11 Reviews)
Yahoo
5 star rating (1 Reviews)
Porch
34 star rating (7 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Morris Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews



Christos N.
07/24/17
 
Just had a great install on a new central A/C. Matt and Trevor did a great job in getting it done today on a very hot humid day. Thanks Morris Team!
Matt F.
07/20/17
 
Manny and Bobby did an absolutely fantastic job with the recent install at my house. They were professional, courteous, efficient, and very friendly above all. They consulted me on any decision as well educate me on the equipment before they left. The install is perfect. If you are considering any type heating or AC work, I highly recommend Morris. If the rest of the team is as good as Manny and Bobby, you will be very pleased.
Bobby M., Manny M.
07/18/17
 
I have used this company for seven years now and have had only positive experience with them. The receptionist in the office, Heather is always so pleasant and helpful. Mike B. , who has come to maintain my heater and air conditioner has always been professional and knowledgeable. I would recommend to anyone looking for exceptional service!
Mike B., Heather G.
07/18/17
 
Excellent service by very knowledgeable staff and especially technician.
Heather G.
07/14/17
 
Have been serviced by Morris's (originally the Timster himself, then Julian, and recently Mike, accompanied by Alex) for more than a decade. Always reliable, reasonable, and responsive. What's not to like?
Mike B., Heather G.
07/14/17
 
I called Morris for a quote on a Mitsubishi Mini Split A/C system. Their representative Andy did a far better job of preparing the quote than other contractors that I had also called. He measured, took pictures of areas that I hoped would be where they could run their lines and install all necessary units. We discussed my options for the installation that I wanted. In the end they were able to do the installation exactly the way I had hoped. The job took 2 days and the 2 man crew, Matt and Trevor were great. They arrived early and went right to town on the job. They cleaned up as they went along. It was very smooth. The guys were personable and professional.
Matt F.
07/14/17
 
excellent service, thoughtful, give insightful advice how to save. A tech also gave me free advice how to setup a return on my HVAC and it has worked wonders. We had an urgent issue and the serviced it for cheap since we have a contract with them.
Caitlin A., Heather G., Blaise N.
07/14/17
 
Blaise and each of the technicians that has serviced our HVAC system over the past few years was knowledgeable, and offered several tips to maintain our system and to reduce maintenance and repair costs. He was polite, and wore booties every time he entered the house . Blaise also gave me on where to purchase filters to save money. I have found each of the service people from Morris to be people I would like to know better, and I would recommend Morris (and have) to my friends and family. My only criticism is that the office staff are rigid and generally unwilling to change initial annual service dates. It was frustrating. I have had no trouble rescheduling to later dates, but thus far unable to get an earlier spring date for HVAC maintenance, although I suspect that a new customer would be offered an earlier spring date if requested.
Blaise N.
07/13/17
 
(no comment)
Blaise N.
07/13/17
 
Blaise was very professional, respectful of our home, and thorough in his service. He was able to answer questions that I had. The scheduling department called to let me know Blaise was on his way. The process was seamless!
Blaise N.
07/13/17
 
My experience with Blaise was excellent in all respects.
Blaise N.
07/12/17
 
Matt, As Project Manager for Morris Heating and AC completed an install of a mini split AC Unit last week for us and we cannot say how much we appreciate all of his work. He is efficient, professional and courteous. Great personality, knowledgeable and efficient. Morris Heating and AC should be proud of him and the service he provides for them.
Matt F.
07/10/17
 
Matt, As Project Manager for Morris Heating and AC completed an install of a mini split AC Unit last week for us and we cannot say how much we appreciate all of his work. He is efficient, professional and courteous. Great personality, knowledgeable and efficient. Morris Heating and AC should be proud of him and the service he provides for them.
Caitlin A., Chris Z.
07/10/17
 
I was happy that the Mitsubishi web site rated them as a Diamond Elite installer. My salesman was Andy Previte , really knowledgeable and helpful throughout the whole process . Matt installed the unit and did a great job. Cleaned up the area when they finished. All in all from start to finish, everyone I dealt with was great. I will be recommending Morris to anyone who asks who installed my unit. Thanks, Dan Quinn
Matt F.
07/08/17
 

Christos N.
06/28/17
 
Timely and polite. Very thorough and helpful. Everything works the way it is supposed to
Christos N.
06/28/17
 
We had our air conditioning systems checked June 21 st ,had the best service call ever,our tech was Blaise,he was the most though of all . He made a suggestion to remove the filters from the vents that we had on the first floor,to get more air into the room. We can raise temp 1degree and get so much more cool air. He is very professional and answered all our guestions. Morris heating is lucky to have him.
Blaise N.
06/28/17
 
Helpful, efficient and timely! Very positive customer service all around!
Greg F., Heather G., Blaise N.
06/27/17
 
We recently had our ac at our office break down at the end of the day. Christos was here within the hour and didn't leave until the job was complete. Great service and very respectful technician. Thank you Christos!
Christos N.
06/27/17
 
Love our Mitsubishi ac installed by Morris Heating and Air conditioning 2 years ago. Today's appointment was for maintenance and Blaise arrived on time and he was very neat and answered any questions I had. 5 stars to Morris and Blaise.
Blaise N.
06/21/17
 
Blaise arrived on time was extremely accommodating with questions and concerns that I had.polite and thorough a great representative of Morris heating&Ac!
Blaise N.
06/20/17
 
Just a short note to say what a great job Blaise did today when he serviced our units. He is clearly a professional. He was on time , clean and neat. He clearly is an asset to your company. He should be given a bonus or a pay raise as I requested the last time he was here installing these units.
Blaise N.
06/20/17
 
Blaise did a great job. Careful & Competent
Blaise N.
06/19/17
 
Blaise was very helpful, informative and polite in his service call for our air conditioning system. Would recommend him highly to all.
Blaise N.
06/17/17
 
Morris Heating & Air Conditioning far exceeded our expectations. We were not only impressed with the smooth installation process, but with the professionalism we experienced with each member of the team. Chris was very detailed with the project plan and was always available to answer all of our questions. Manny & David were a pleasure to have in our home during the week-long work period; at the end of each day they would review their progress with us, and also took special care to see that no tools remained out to ensure safety for our young children. After installation was complete, they gave a thorough walk-through to show us how to use our new system. We are now comfortable as summer begins in our new home, and will not ever hesitate to recommend this exceptional company. Thank you!
David H., Manny M., Tim M., Chris Z.
06/17/17
 
Morris Heating & Air Conditioning far exceeded our expectations. We were not only impressed with the smooth installation process, but with the professionalism we experienced with each member of the team. Chris was very detailed with the project plan and was always available to answer all of our questions. Manny & David were a pleasure to have in our home during the week-long work period; at the end of each day they would review their progress with us, and also took special care to see that no tools remained out to ensure safety for our young children. After installation was complete, they gave a thorough walk-through to show us how to use our new system. We are now comfortable as summer begins in our new home, and will not ever hesitate to recommend this exceptional company. Thank you!
David H., Manny M., Tim M., Chris Z.
06/17/17
 
I had a ********** air conditioning/heating system installed. The work was done by Manny and his team. They were efficient, explained everything, polite and appeared to enjoy working together. It was a pleasure having them working in my home. Manny worked with Dave Higgins and the two of them were great. Thanks guys. Also, Andy Previte explained what I needed when I first began to consider a central air conditioning system and was onsite to introduce me to Manny and Dave.
Manny M.
06/15/17
 
Blaise is a credit to your company. He was efficient, thorough and very polite. He is a very interesting person and a pleasure to talk to.
Blaise N.
06/15/17
 
Blaise did a fantastic job! He went above and beyond in order to diagnose our problem. Our AC is working great in this 90 degree weather.
Blaise N.
06/12/17
 
Blaise conducted the annual system review of our residential cooling system. He was professional and polite, explained what he was performing, and was extremely tidy in his tasks. I hope he handles next year's system check. Niall
Blaise N.
06/12/17
 
(no comment)
Andy P.
06/12/17
 
Mike is professional, courteous, knowledgable, and easy to work with..... a great representative of a great HVAC company.
Mike B., Heather G.
06/12/17
 
Professional and courteous
Heather G., Christos N.
06/10/17
 
Christos was fantastic, timely, knowledgeable, and helpful. Very pleased.
Christos N.
06/09/17
 
Morris Heating and Air conditioning: Technician Blaise was excellent and patient with explanations.
Blaise N.
06/09/17
 
Christos performed our annual spring maintenance; as always, he was very courteous, explained all relevant issues, worked efficiently, and without disruption for a number of hours. He's worked at our home on multiple occasions and has always delivered first-rate service
Christos N.
06/08/17
 
(No Comment)
Heather G., Blaise N.
06/07/17
 
Have been doing business with Morris Heating for many years and I have never been disappointed in either their products or their service personnel.
Blaise N.
06/06/17
 
Blaise, Morris tech, was on-time, polite, efficient, clean, and accommodating. He has serviced my units in the past, and I highly recommend his service.
Blaise N.
06/05/17
 
Heather is great to deal with.. always calls back and promptly... I have a contract for twice yearly service, they keep track of it and just send me a reminder. The service group are competent, friendly, and show up on time. I recommend this company to all my friends and neighbors. They are the "gold standard" of heating and air conditioning!!!
Heather G., Christos N.
05/29/17
 
I have had Morris Heating & Air Conditioning Inc. for many years to service my heating and air conditioning units. I would highly recommend them. They are always on time, very knowledgeable and very professional. I never have a problem setting up my appointment Heather in the office takes excellent care of every detail. Julian is the best. I never have to worry that the job will be completed efficiently.
Heather G., Julin M.
05/28/17
 
Morris heating services my furnace and air conditioner unit on a yearly basis. They arrive on time and are always friendly and polite
Heather G., Christos N.
05/27/17
 
I have my residential heating and air conditioning units serviced annually by this company. The service is top notch. The technicians I have met are courteous as well as experienced.
Christos N.
05/26/17
 

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