Morris Heating & Air Conditioning
56 Mitchell Road, Ipswich, MA 01938
Phone: 978-356-9900
Website: www.morrisheatingandair.com



Morris Heating & Air Conditioning - Our Reviews

Overall Rating

4787 star rating
(966 Reviews)
Google
1265 star rating (254 Reviews)
Better Business Bureau
1183 star rating (238 Reviews)
ReviewBuzz
1488 star rating (302 Reviews)
Facebook
574 star rating (116 Reviews)
Home Advisor
14 star rating (3 Reviews)
Yelp
119 star rating (24 Reviews)
Happy Call
50 star rating (10 Reviews)
Judy's Book
55 star rating (11 Reviews)
Yahoo
5 star rating (1 Reviews)
Porch
34 star rating (7 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Morris Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


John & Blaise arrived to begin installation promptly at 7:00 am. They were knowledgeable, explaining the installation process to us and answered all of our questions. They worked efficiently, were very personable, and neat. They were very professional and our experience with them was enjoyable. We would not hesitate to have John and Blaise working in our home in the future.
Blaise N., Johnny T.
08/11/16
 
On 8 Aug 2016 The installers from Morris Heating & Air Conditioning John /Blaise arrived on time in company uniforms nice clean and very professional. They were here two full days and did a fantastic job. I have never seen two employees work so well together they are like a Swiss watch. I had many questions and both were very knowledgeable. The installation was perfect. Clean up perfect. We were showed total operation. At this time I request that Management give both these employees a pay increase because they are clearly an asset to your company. It is employees like these two that make a great company. I would like conformation to see if they were compensated with a pay increase. I also give Andy a thumbs up for sending two great workers to our home. Can you also send information on the rebates Thank you Robert Williams
Blaise N., Christos N., Andy P., Johnny T.
08/11/16
 
Chris did a great job with our annual summer maintenance for our 3 Mitsubishi Ductless Mini Split Systems and energy-recovery ventilator (ERV) . On time arrival and performed a complete job. Overall, we're very happy with the Ductless split systems ... paired with our PV solar array, we're doing our part for the environment. Thanks Morris Heating & Air Conditioning.
Heather G., Christos N.
08/09/16
 
It's a pleasure dealing with Morris. They do a great job, everyone is professional, very knowledgeable and always show up on time.
Mike B., Heather G.
08/04/16
 
We just had a new furnace and AC unit replaced at our home by Morris Heating and Air Conditioning of Ipswich,Ma. This required a major update from the original system. Major duct work, a 2 zone installation, new thermostats and some electrical and plumbing work. This was performed by a very professional team of Manny, Louie and Christos. They answered all our question, were courteous, thoughtful and very professional and had a clean work ethic. Also want to thank Andy Previte and Project Manager Eddie for their excellent follow through in overseeing the project. This personnel are a credit to their company and we would highly recommend them and Morris to perform any work in the future. Thank You
Manny M., Christos N., Bledar P., Andy P.
08/03/16
 
John, Blaise and David all were very professional in their work. They were dedicated to getting the job done quickly and correctly. They were courteous, pleasant and helpful. Would recommend Morris and it's workers to anyone.
Johnny T.
08/03/16
 
Everyone at this company is very pleasant and helpful! Have had them service my heater and a/c for 6 years and have had no problems with either. Would recommend them to anyone!
Mike B.
08/03/16
 
Mike has been here before and always does a good job! He is always pleasant and very helpful,
Mike B., Heather G.
08/03/16
 
Nate has been here before and has always done a good job! Always very pleasant and explains everything he has done! Thanks Nate!
Mike B., Heather G.
08/03/16
 
Julin was our service technician. This was the first time we called on Morris for servicing our central air conditioner. On-time, informative - explained what he was doing and why, invited questions - pleased to provide answers - the epitome of professionalism...even to the extent of the condition and obvious upkeep of his vehicle. Could not more highly recommend Morris as a result of our recent experience with Julin.
Julin M.
07/30/16
 
John T and Blaise of Morris Heating A/C installed an A/C- heat pump system at our residence. They were very professional, courteous, worked quickly and responded to our questions. Excellent customer service and a trouble free installation.
Blaise N., Johnny T.
07/29/16
 
These guys were fantastic . They were very prompt with initial visit , everything was wonderfully explained . They were professional , tidy , friendly & we could not have been happier . We will use them for all future heat & air-conditioning . Also , we can hardly hear the air conditioning unit ! We urge everyone to try Morris , they were the best !
Joel B., David H., Chris Z.
07/22/16
 
I just wanted to inform you on what a great informative service call I had with Tony! he was extremely professional, and took the time to explain all the options very clearly! he was a pleasure to deal with! Thank You for sending him out
Tony C.
07/08/16
 
Morris Heating did a great job replacing both our heater and AC. Guys showed up right on time and finished when scheduled. They left the area very clean and made sure I was clear about how to operate my system before they left.
Joel B., David H.
07/08/16
 
Mike B. was fabulous! Efficient and exacting about all the details and pleasant, thank you!
Mike B., Heather G.
07/06/16
 
John was at my home for 31/2 days successfully installing and setting up a mini-split system just before the heat set in. From the beginning John showed real concern for the quality of his work and that I was a very happy client. He worked hard, kept me up-to-date on what was going on, kept the work site clean and showed respect for our family and home. If I had another similar job I would absolutely hire John and Morris Heating and Air Conditioning again. Job well done.
Johnny T.
07/02/16
 
Very Successful Instalation Mini-Split System 6/30/2016 SubmitSubmitSubmitSubmitSubmitGuest Blaise was at my home for 3 days installing a ductless mini-split system. He was there on time , worked very diligently each day; kept the work areas clean and overall respected our home. It was clear to see that he paid attention to details and worked effectively with his partner to deliver a product that was technically correct, but as important he was concerned that we were very satisfied happy clients, which we are. I would recommend him to any customer planning a similar system.
Blaise N.
06/30/16
 
We recently had a new AC installed by Morris and the service was outstanding from Chris Zaremba,sales rep,and Joel Brady and David Higgins the installers.My wife was particularly impressed with the professionalism and courtesy of Joel and David.Thank you all. Barry
Joel B., David H.
06/27/16
 
Service was excellent, quick and solved the problems. Definitely recommended.
Tony C., Heather G.
06/27/16
 
This is the first year I've engaged Morris Heating & Air Conditioning - this past Winter (furnace) and Spring (a c). To a person, they are professional, courteous, prompt, and are willing to answer questions and give instructions (if needed). Clearly, I look forward to continuing the engagement with Morris. They are the best!
Tony C., Heather G.
06/26/16
 
Found the initial contact to be very helpful. Working with the Comfort Advisor ***** ******* was very easy and informative. All information about solutions to our problem were explained in an understandable manner and all questions answered. The customer service has been great as we e-mail questions about our contract and installation options. Would recommend Morris Heating & Air conditioning to anyone looking to do the work on their home, if the installation goes as well as the contracting for the work. Which we fully expect to happen.
Camilla P., Chris Z.
06/24/16
 
First off from installation to yearly maintenance our ********** Mr. Cool system is top notch and Morris Heating and ir Conditioning knows the products they sell 100%. The are punctual, pleasant, informative and real professionals. We could not be more impressed, and when you try them you will be too.
Heather G., Christos N.
06/24/16
 
Morris has installed my furnace and my air conditioner and I have had a maintainance plan with them as well. They have always been very satisfactory. Mike has been very helpful and courteous. I would recommend them without hesitation.
Mike B., Heather G.
06/24/16
 
Great system and service
Camilla P., Andy P.
06/24/16
 
Today, Morris Heating & AC conducted the annual review of our three AC systems. The same technician performs the service each year, and he is highly professional, reliable, hard-working and a good communicator. He cycled all three units in cool mode, replaced the filters, tested and cleaned the drain lines, cleaned the coils, tested the thermostats and checked the refrigerant charge and operations. My wife always says about him: "Wouldn't it be nice if all the contractors working on our home were as knowledgeable and reliable as he." (I have not mentioned his name since I do not have his permission to do so.) Charlie Claeys
Julin M.
06/23/16
 
Christo and Heather have always been wonderful to deal with. We'd recommend Morris to anyone who is looking for efficient, friendly, professional service.
Heather G., Christos N.
06/23/16
 
Great service, very helpful and friendly - and expert.
Heather G., Christos N.
06/23/16
 
We love our new air conditioning unit. Now we are really, really cool. The people who sold us on the idea and installed our system were professional, hard working and skilled. We recommend them highly. We could not be more pleased. Even our neighbors commented on how nice the install team was. Thank you Morris Heating
Blaise N., Johnny T.
06/22/16
 
Morris Heating and Air has serviced our units for the past 10 years. Their work is skilled and efficient; their manner professional yet courteous; as a small firm they are not only accessible and personable but trustworthy.
Tony C., Heather G.
06/22/16
 
Had Joel and Dave come to my house and they arrived on time. Did the work in a timely manner and left the house and basement clean when they left. Very efficient and knowledgable. Very acoomodating and will stick with Morris because of many great experiences I have had. Thank you.
Joel B., David H.
06/22/16
 
Tony C delivered excellent service. He was very helpful answering the questions I had. Tony arrived early for my service appointment and was very informative about the condition of my system. I plan to continue having Morris Heating and Air Conditioning maintain my system. Heather informed me of my upcoming appointment when I called and when I could expect the serviceman to arrive.
Tony C., Heather G.
06/22/16
 
Very happy with Morris Heating & AC, from my initial contact with Heather, whom setup our appointment, and very cheerful Julian who serviced our AC. I highly recommend this company to anyone looking for topnotch service and state-of-art equipments.
Heather G., Julin M.
06/22/16
 
They are unbelievable! The guys were so nice and polite. The work was impeccable and they cleaned up when done.
Manny M., Tim M., Bledar P.
06/22/16
 
Got great service from the time I made the phone call to the time Chris came out and went over my system to the time that Joel and Dave came out to install the new AC. Better service than anyone in the local area that I ever called.
Camilla P., Chris Z.
06/22/16
 
Johny and Blaise were great. I would highly recommend them for installation. -arrived on time -very considerate in the house -efficient (finished install in ~4 hours) -showed me how to use the unit -left no mess
Blaise N.
06/21/16
 
Johny and Blaise were great. I would highly recommend them for installation. -arrived on time -very considerate in the house -efficient (finished install in ~4 hours) -showed me how to use the unit -left no mess
Johnny T.
06/21/16
 
Julin has conducted our annual maintenance on our air conditioning system. He is prompt and thorough and always extremely friendly. He represents Morris very well.
Julin M.
06/20/16
 
Except for not being aware of the initial problem for which we called Morris Heating, Chris was excellent, listened patiently to the problem as I described it and said if the problem occurs again that we should call immediately to have the furnace looked at. Said that they would be back in the fall to re-hook up our humidifier.
Christos N.
06/15/16
 
Professional and friendly personality. Very knowledgeable and willingness to explain details of heater/AC functions. Thorough maintenance and cleaning.
Julin M.
06/14/16
 
Very prompt and clean, helpful and thorough
Joel B.
06/13/16
 
Great company to work with. Hard working professional installation team, left no detail uncovered. Highly recommend.
Blaise N., Johnny T., Chris Z.
06/09/16
 
We've been delighted customers for the past ten years. Every service visit is great - timely, thorough,courteous, transparent, and never any surprises. The work is top notch - always done on time and within the quoted budget. Christos was no exception. Great job - great service - great partners. We highly recommend Morris Heating & Air to anyone who wants to listen. Thank you!
Heather G., Christos N.
06/08/16
 
My entire experience, from making the appointment to my service call with Julin was wonderful. He was prompt, courteous and worked efficiently. He found something in my AC unit that wasn't installed correctly by a different company and after a short discussion with me, fixed the problem. I would highly recommend this company. I wish I had used them to do my installation in the first place.
Heather G., Julin M.
06/06/16
 
Scheduling, which is handled by ******** has been hassle free and pleasant. **** has been to my home for annual maintenance for the two years I've had the new furnace and A/C. He has always been on time. He also summarizes what he has done and any condition he's found (such as a build up of pollen in the A/C unit) which I find informative.
Mike B., Heather G.
06/06/16
 
Mike is always very professional, always informs you of any issues and the cost before replace any thing. Have use Morris for 3 years and very pleased with the service.
Mike B., Heather G.
06/06/16
 
After going through several companies, I went to Morris Heating and Air Conditioning and they were absolutely fantastic. *******, the administration person was so helpful in scheduling and ****** was very thorough when he came and checked out the Air and heating. I would give them a 10 rating and was very pleased.
Heather G., Julin M.
06/06/16
 
Mike B. has been to my house many times and I am always happy with the work he does. He is a fine representation of what Morris Heating is all about. Heather G. is a pleasure to work with. Knowledgeable and very proactive. Great representative all around.
Heather G., Mike B.
06/01/16
 
Tony arrived on time. He was very professional. He was very helpful answering my questions on The Nest thermostat we had installed. Morris is very customer satisfaction oriented. Many service companies are not.
Tony C., Heather G.
05/31/16
 
Great service for many years
Tony C., Heather G.
05/30/16
 
Service is always consistent, friendly, and timely. Wouldn't choose anyone else.
Heather G., Christos N.
05/25/16
 

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