Cummings Plumbing Heating and Cooling
5141 N Casa Grande Hwy, Tucson, AZ 85743
Phone: 520-293-6900
Website: https://www.cummingsplumbing.com/



Cummings Plumbing Heating and Cooling - Our Reviews

Overall Rating

7316 star rating
(1525 Reviews)
Google
2199 star rating (458 Reviews)
Better Business Bureau
1127 star rating (230 Reviews)
Facebook
758 star rating (156 Reviews)
ReviewBuzz
2999 star rating (630 Reviews)
Judy's Book
233 star rating (51 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Cummings Plumbing Heating and Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


I have completed 2 poly replacement projects with Cummings successfully and just got quote on third. Always on time and professional.
Jake C.
11/21/17
 
Friendly and excellent service. I couldn't believe how quickly the response was for my emergency request on the weekend. I have always liked this company.
Joseph P.
11/21/17
 
The service man was efficient and effective in repair of issue. I would employ him again.

11/18/17
 
(No Comment)
Joseph P.
11/16/17
 
Professional, Quick and Efficient
Carlos D.
11/16/17
 
Technician Kenneth finally fixed today a poor and backwards mis-installation by William and JT some weeks ago; they obviously did not know how to install a new hot water circulator and check valve that was inordinately expensive (over $450 in labor and pats cost) with a new TACO pump supplied by me. While William did not lack in self-confidence, they surely lacked in knowledge and ability to install the equipment properly. William seemed more interested in completing the job quickly at very high cost than properly installing and testing the "instant" hot water system. Cummings Plumbing should hire more qualified technicians like Kenneth and far fewer inexperienced technicians like William. Kenneth was really knowledgeable and great; William was not! This was a very disappointing and frustrating experience that makes me question whether ever to use Cummings Plumbing in the future.
Kenneth W.
11/15/17
 
Kenneth Harlan did a great job. I will make sure to have him come out again.

11/15/17
 
Danny was efficient and professional. Repaired a water shut off valve to water line to refrigerator ice maker. He was neat and pleasant.
Danny S.
11/15/17
 
I want to say i am very happy with Cummings Plumbing. I want to thank Kenneth Harlan for doing an excellent job. I will have him back again soon. Thank you for a great job!!!
Kenneth W.
11/14/17
 
We have used Cummings for years and called them today to install a kitchen sink faucet. When the plumber arrived he said they had new flat rate pricing and the charge would be $304, after a senior discount. We were over a barrel so we went ahead, but I felt WAY over charged. It was a twenty minute job. It's been a good run with Cummings, but no more
Keith L.
11/14/17
 
We have used Cummings Plumbing several times and have been extremely pleased with them and their employee ******. Cummings arrived in a very timely manner and had our probem fixed in a short time. We would recommend them as a five star company any time.
Joseph P.
11/12/17
 
Excellent service. Very friendly and reasonable price. Even on a Sunday.
Jake C.
11/12/17
 
Brian performed our scheduled fall heating service on Saturday, November 11. We were very impressed. He was quite familiar with all technical details and measurements and he explained them all throughally. Additionallly , besides being very technically qualified he was extremely polite. He once more demonstrated to us how happy we are with Cummings.
Bryan D.
11/12/17
 
Very good work
Carlos D.
11/12/17
 

Jordan M.
11/10/17
 
I want to say i am very happy with Cummings Plumbing. I want to thank Kenneth Harlan for doing an excellent job. I will have him back again soon. Thank you for a great job!!!
Jordan M.
11/10/17
 
Excellent service with quick response to request for repair
Joseph P.
11/10/17
 
Have used Cummings Plumbing for everything dealing with plumbing, heating and cooling for years. Job has always been done right and in a timely manner. Technicians and office staff are always “top notch” knowledgeable, professionals. Thank you for your service.
Carlos D.
11/10/17
 
Field rep ********* was professional and courteous. He and his assistant arrived early and got right to work. I thought the charge was high for what was determined to be the problem but that was not under *******'s control.
William P.
11/09/17
 
Kevin C did a great job organizing and completing the work. It took a little longer than originally expected, but it di get completed correctly.
Kevin C.
11/08/17
 
William was friendly and efficient. He arrived promptly and had my kitchen sink unplugged in no time. This was the first time I have had a plumbing problem. I have Cummings Plumbing and Heating do my annual A/C check up. So if it is plumbing or air conditioning problems, I would prefer not to, I will be calling Cummings Plumbing and Heating.
William P.
11/08/17
 
I was very pleased with the service that I received. It was preformed with a high degree of professionalism and prompt service. Thank you Jake.
Jake C., Joseph P.
11/06/17
 
Cummings Plumbing, Heating & Cooling sent JT to my residence previously to install 2 new water heaters to replace two old ones that were installed in 2005. JT did an outstanding job installing both water heaters timely and professionally. Once again my third water heat that was also installed in 2005 started leaking yesterday in the garage. I called Cummings Plumbing Heating and Cooling again yesterday since the last time they worked at my home, their service and knowledge was impeccable. I ask if they could send JT back to my residence since he did such a great job installing the last two water heaters. He was dispatched on the date and time I requested and he showed up ready to go to work. This young man is absolutely knowledgeable. He completed the work within the time frame given and gave me some additional information on what he had observed with my piping that needed repair. He schedule a date for repairs that would fit into my schedule. Thanks for his professionalism. Two Thumbs Up.
Jake C., William P.
11/06/17
 
The serviceman told us that our garbage disposal had a smaller motor than what it does have. When we bought the house we were informed that better than average builder grade disposals were installed. This is the first and only time we had a problem only due to my mistake of putting a carrot head in the disposal without cutting it up like I usually do. I have never had any problems and the disposal does have stainless steel blades not the cheaper blades that the service rep told us. He was trying scare tactics to sell us another disposal, and I don't like this kind of pushy tactic to get me to spend money I don't have.

11/04/17
 
(no comment)
Marcos G., Christopher M.
11/03/17
 
Great job as always. I have used Cummings Plumbing quite often and have always had a great experience. **** is a wonderfull person and explains all that is too be done. Thanks again for a great job.
Jake C.
11/03/17
 
Quick, courteous, knowledgeable and polite. Can't ask for more.
Jake C., Adrienne J.
11/03/17
 
We woke up to a flood on our first floor and I called Cummings who came within 30 minutes of the call. It was early morning and they got right to work letting us know what needed to happen. They also called in the Restoration Team to start drying out the place. It was a great help not having to figure out what the next step should be. Over the next week they were here when they said they were going to be and I appreciated the text to give me a heads up on when they would arrive. They were very conscientious about the work. Levi and Jack did a great job for us, and the customer service of the office staff was excellent as well. I appreciated their professionalism and their help throughout the process. I would recommend them without hesitation. Thank you so much for helping us to minimize this otherwise painful process.
Kevin C.
11/03/17
 
Jordan was on time, totally professional, and could not have been nicer. He was personable, excellent at his job, and a pleasure to have in our home.
Jordan M.
11/02/17
 
I am very pleased with the furnace installation. It was completed in a timely manner. The two installers were professional and very knowledgeable.
Marcos G., Christopher M., Manuel R.
11/01/17
 
Great job, Keith. You were knowledgeable, courteous and you went the extra mile in your service on a Friday evening. Thank you!!
Keith L.
10/31/17
 
William provided fast, professional and knowledgeable service when clearing a clog in our office. I would definitely call Cummings Plumbing again for the next plumbing issue that arises.
William P.
10/27/17
 
It is easy to make appointments and working with Ken is always a joy. He makes you feel like he really cares, which he does.

10/27/17
 
Danny was great! So patient in explaining every detail of my repair.
Danny S.
10/27/17
 
Great work. The only individual who came to look at the job who didn't GREATLY exaggerate work needed to be done. Honest and professional. Would/will call again and ask for Danny S for next plumbing job.

10/27/17
 
I called Cummings for an estimate to replace an old gas pipeline from the meter to our house and to replace a 15 yr old hot water heater. ***** came out the next day and after inspecting the area gave a clear and comprehensive estimate. He came inside the house and inspected the current water heater and gave his recommendation for a replacement and how the replacement would also update the piping and area around the heater. I also had another plumbing company come and give an estimate, which was twice as high as Cummings, without including the water heater! Needless to say I went with Cummings. Ed and Jareth arrived on time to do the work and they did so with a very positive and professional manner and work ethic. I was very impressed with their willingness to talk with me and explain what they were doing and why. The pipe installation was well done as was the water heater installation. I would certainly do more business with Cummings, and with Ed and Jareth!
Jareth B., Edward D., Leroy J.
10/25/17
 
***** * at Cummings Plumbing did a great job installing a new shower valve. Very professional. Would use again and recommend to friends.
Danny S.
10/25/17
 
I called Cummings...cause I can trust the job is done well and to my satisfaction. I love my new elevated toilet.
Adrienne J., Joseph P.
10/25/17
 
Danny was super professional and hard working. Did exactly what was needed. The job (new shower valve installation) was priced below most BUT work was done perfectly as far as I can see. Well done and and I will call Cummings next time and ask for Danny S. Thanks
Adrienne J., Danny S.
10/25/17
 
The Cummings guys just left after installing a new Water Heater for us. Guys were on time, pleasant, told what was needed and cleaned up everything. I would rate them as an A . Always appreciate their being on time, careful and cleaning up everything.
William P.
10/24/17
 
Excellent service with courtesy plumbers at the other end. I've been a Cummings Plumbing customer for 20 plus years and I've always been satisfied with my service call.

10/24/17
 
The best plumbers in Tucson bar none. I love Cummings Plumbing they come and fix the problem and their fees are in line with the honorable profession of plumbing. Danny S. my field specialist went beyond the call of duty and wiggled into a very small crawl space under my house. I got to see the ragged pipes in all their glory in the pics and oh jeez what a horror show and I'm glad it's Cummings Plumbing under the house and not the IT Clown.
Adrienne J., Danny S.
10/23/17
 
I was very satisfied with your repairman''s visit. It took about half an hour.
Jordan M.
10/22/17
 
William was on time! Very respectful. Quick. Quiet. Capable. Had a wonderful attitude. What more can be said. Both thumbs up for William and his helper.
William P.
10/22/17
 
Friendly and very professional. Did a great job and quickly too.
Kenneth W.
10/22/17
 
(no comment)
Joseph P.
10/21/17
 
very polite, friendly, and explains things really well.
Jordan M.
10/21/17
 
Cummings Plumbing, Heating & Cooling sent JT to my residence previously to install 2 new water heaters to replace two old ones that were installed in 2005. JT did an outstanding job installing both water heaters timely and professionally. Once again my third water heat that was also installed in 2005 started leaking yesterday in the garage. I called Cummings Plumbing Heating and Cooling again yesterday since the last time they worked at my home, their service and knowledge was impeccable. I ask if they could send JT back to my residence since he did such a great job installing the last two water heaters. He was dispatched on the date and time I requested and he showed up ready to go to work. This young man is absolutely knowledgeable. He completed the work within the time frame given and gave me some additional information on what he had observed with my piping that needed repair. He schedule a date for repairs that would fit into my schedule. Thanks for his professionalism. Two Thumbs Up.
William P.
10/21/17
 

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