5141 N Casa Grande Hwy, Tucson, AZ 85743
Phone: 520-293-6900
Website: https://www.cummingsplumbing.com/
Phone: 520-293-6900
Website: https://www.cummingsplumbing.com/
Cummings Plumbing Heating and Cooling - Our Reviews
* Total number of reviews and star-ratings are based on
data collected during the time period Cummings Plumbing Heating and Cooling has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
5 stars. Arrived on time, very efficient and friendly. Excellent service! Carlos D. 04/19/18 |
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This was a very simple repair but the service was prompt and courteous and the repair was done a couple of hours later. Thanks Cummings :) Adrienne J., Juan M. 04/19/18 |
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Excellent! Manuel G., Manuel R. 04/19/18 |
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The work sheet with descriptions of work performed that was sent by email was blank. No information as to work performed was shown. 04/18/18 |
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The tech was excellant and performed his job to high standards. Would highly recommend him to anyone who asked. Jordan M. 04/18/18 |
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***** was polite and professional, and on time. He installed our fixtures, which were in a very difficult location, taking the time to make sure the installation was right the first time. We have used ******** for years, and I would not hesitate to ask for ***** again. Keith L. 04/18/18 |
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If you need help, Cummings Plumbing has a very quick response time! They have everything in the truck and are ready to tackle all my plumbing problems. Joseph P. 04/17/18 |
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This young man that was dispatched within a 2 hour window from Cummings was amazing. He quickly assessed our problem and went to work to solve the issue. He is very knowledgeable and friendly. I would highly recommend Cummings for all your plumbing needs. The cost was reasonable and the service was amazing. William P. 04/16/18 |
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(No Comment) Kevin C. 04/14/18 |
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Great, friendly service. Jason C., Adrienne J. 04/14/18 |
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My experience with Cummings was very positive. ***** arrived very shortly after I called and was so kind and courteous. I would recommend this company without hesitation. Adrienne J., Oscar M. 04/13/18 |
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Technicians were polite, helpful and professional. Jesse A., Antonio B., Michael D. 04/13/18 |
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All of the technicians were friendly and professional, and we felt that our concerns were considered for the work performed. We were pleased with the prompt attention given to replacing our water main pipe. All of the techs were on time for appointment times, and the office team was very helpful in communicating our questions to the techs. We would use Cummings Plumbing again. Jesse A., Antonio B., Michael D., Christopher S. 04/13/18 |
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(No Comment) Marcos G., Christopher M. 04/13/18 |
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Excellent honest service! Jordan M. 04/13/18 |
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**** * was very professional and did a great job for us. Left our house as clean or cleaner than when he got here Juan M. 04/12/18 |
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They’re the best. On time, very professional & knowledgeable.
Thank you! Marcos G., Christopher M. 04/11/18 |
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(no comment) Michael D., Correy D., Mario M. 04/10/18 |
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Excellent service! Called on a Friday because our AC wasn’t working. Christopher and Marcos arrived early in the afternoon that same day. Our AC was beyond repair, so they set installation for that coming Monday. By mid afternoon, our new AC was installed and running! Everyone at Cummings Plumbing was fantastic! The office staff I talked to were very professional and helpful. Christopher and Marcos were our service techs. They were great! They were polite, knowledgeable, and professional! So glad we chose Cummings Plumbing and Heating! We highly recommend this company! Marcos G., Adrienne J., Christopher M. 04/10/18 |
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Excellent service! Called on a Friday because our AC wasn’t working. Christopher and Marcos arrived early in the afternoon that same day. Our AC was beyond repair, so they set installation for that coming Monday. By mid afternoon, our new AC was installed and running! Everyone at Cummings Plumbing was fantastic! The office staff I talked to were very professional and helpful. Christopher and Marcos were our service techs. They were great! They were polite, knowledgeable, and professional! So glad we chose Cummings Plumbing and Heating! We highly recommend this company! Marcos G., Christopher M. 04/10/18 |
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Excellent service. He called ahead to see if he could come early. Really appreciated that. He explained what he was going to do and reviewed the cost with us. When he was finished we again went over what he did and talked to us about how often the dryer vent needed to be cleaned out. We really appreciated his thoroughness and professionalism. 04/10/18 |
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I am impressed by how responsive Cummings Plumbing has been. All of the employees I have dealt with are knowledgeable and truly helpful. They provide excellent customer service - if they don’t have any answer they will get it and promptly call you back. This year I needed an evaporative cooler replaced and also needed unexpected repairs to an air conditioning unit. Their estimates were accomplished on the same days I called and their technicians did not try to sell me something I didn’t need or ask for. Their costs are reasonable and they go the extra mile. I highly recommend them. 04/10/18 |
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thank you Jorden for starting up cooler & thank you Adrienne. thank you all for a very good job will dun. Adrienne J., Jordan M. 04/10/18 |
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When the 1st tech came out we had pictures of the issue. We also requested some kind of a mount for the 2nd bathroom shower. When the tech showed up today, I said that he was also supposed to do something about the shower. He left and apparently could not come up with any solution. So my expectation of having both issues solved with one $649.08 invoice did not happen. He did not take any pictures of the completed work. Not impressed...if you want to use that on your promotional materials...Laura Hettiger 04/09/18 |
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******* was friendly and efficient, the pricing was presented/approved prior to doing the work. Kenneth W. 04/09/18 |
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Always on time. Call before arrival. Efficient service. Jordan M. 04/09/18 |
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you started this project on March 6 and we are still waiting for some information as to when there will be some action done. Mike said it would be on April 6, but nothing happened. I will be calling tomorrow for some up date. 04/08/18 |
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Technician seemed clueless , I already knew the problem and ordered the part prior to the technician arrived, I could of done the job myself but I couldn’t get the water shit off under my sink. Was charged 170.00 to put in the part i ordered which took less than 5 mins. Call someone else I’ll never use this company again. 04/08/18 |
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Kenneth and Danny jetted all the waste lines in our house out to the street sewer. They flushed out an unbelievable amount of nasty sludge from under our island kitchen sink. Our house is only 12 years old and we bought it 9 months ago.The slow draining kitchen sink has been an issue since shortly after we moved in. After jetting the waste lines, they scoped the lines with a camera, and proved to us the pipes were clear The Cummings Plumbing technicians were extremely professional, clean and thorough.
Earlier that day, we had a nationally-known competing plumbing company out, who told us they put a camera through the lines, and that we had a "belly" in a couple of our pipes--that the original lines probably had not been properly backfilled. (They never actually showed us the video.) They told us that correcting the problem would mean jackhammering up our ceramic tile floor and re-laying the pipes. It turned out, there was no bellying in the pipes at all. And, their estimate for jetting all the waste lines was more than twice what the Cummings estimate was! Turns out that the competing company is "commission based" on their sales, whereas Cummings techs are paid by the hour. I'm SO thankful that our realtor recommended calling Cummings for a second opinion! Kenneth M., Danny S. 04/08/18 |
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******* and ***** jetted all the waste lines in our house out to the street sewer. They flushed out an unbelievable amount of nasty sludge from under our island kitchen sink. Our house is only 12 years old and we bought it 9 months ago.The slow draining kitchen sink has been an issue since shortly after we moved in. After jetting the waste lines, they scoped the lines with a camera, and proved to us the pipes were clear The ******** Plumbing technicians were extremely professional, clean and thorough. Earlier that day, we had a nationally-known competing plumbing company out, who told us they put a camera through the lines, and that we had a "belly" in a couple of our pipesthat the original lines probably had not been properly backfilled. (They never actually showed us the video.) They told us that correcting the problem would mean jackhammering up our ceramic tile floor and re-laying the pipes. It turned out, there was no bellying in the pipes at all. And, their estimate for jetting all the waste lines was more than twice what the ******** estimate was! Turns out that the competing company is "commission based" on their sales, whereas ******** techs are paid by the hour. I'm SO thankful that our realtor recommended calling ******** for a second opinion! Adrienne J., Kenneth M., Danny S. 04/08/18 |
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I checked on the price of parts at Lowes, and materials were $25.00 total. So since my bill was $368.00, I was charged over $340.00 for 30 minutes of labor. Unbelievable. Your website claims to understand the need for affordable service, but I would have to disagree.Your 3-tier pricing options go from expensive to astronomical. You obviously do not have the average Tucson resident in mind. I will not be using your company when I need to replace my hot water heater and air conditioner!! 04/08/18 |
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The Cummings Plumbing technicians were top notch professionals, whose estimate was literally thousands of dollars lower than what we received from a nationally-known company. 04/07/18 |
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Was very informative and helpful. Vincent P. 04/07/18 |
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Jake came out and to move a gas line and bring it up to code. A day after he did the job I did a thorough inspection and found the job was not complete. I called the office and the next day a supervisor by the name of Mike came out and checked the job. He agreed the job had not been finished and said he would get the tech back over that afternoon to finish it. Within two hours the tech was back and he basically did the job over and this time completed it. Mike was back before the job was done to make sure it was done right and checked with me to make sure I was satisfied with the work. Basically the rating I gave is for Mikes prompt attention to the problem and his follow up to getting this job done properly. Excellent customer service Jake S. 04/06/18 |
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Kenneth and Danny jetted all the waste lines in our house out to the street sewer. They flushed out an unbelievable amount of nasty sludge from under our island kitchen sink. Our house is only 12 years old and we bought it 9 months ago.The slow draining kitchen sink has been an issue since shortly after we moved in. After jetting the waste lines, they scoped the lines with a camera, and proved to us the pipes were clear The Cummings Plumbing technicians were extremely professional, clean and thorough.
Earlier that day, we had a nationally-known competing plumbing company out, who told us they put a camera through the lines, and that we had a "belly" in a couple of our pipes--that the original lines probably had not been properly backfilled. (They never actually showed us the video.) They told us that correcting the problem would mean jackhammering up our ceramic tile floor and re-laying the pipes. It turned out, there was no bellying in the pipes at all. And, their estimate for jetting all the waste lines was more than twice what the Cummings estimate was! Turns out that the competing company is "commission based" on their sales, whereas Cummings techs are paid by the hour. I'm SO thankful that our realtor recommended calling Cummings for a second opinion! Adrienne J., Kenneth M. 04/06/18 |
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***** ** and ***** serviced our ToTo toilet. They were both very professional, very helpful in explaining our problems, and offered the most common sense solution for our issue. They were neat, cleaned up after themselves. We feel that we received the best service from ***** and ***** that we could ask for. Thank you! Danny S. 04/06/18 |
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Raul, Tyler and David were amazing. We were very pleased with this team of Cummings employees. Friendly, professional, courteous and readily willing to explain what they were doing. Raul made a follow-up call to make sure that we were satisfied with the work that they had done. FIVE STARS. 04/06/18 |
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I was very happy and satisfied with the way Manuel and his crew worked putting in my furnace very clean and courteous answered all of my questions i had no problems with Manuel at all most very professional Manuel G., Manuel R. 04/06/18 |
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(no comment) Vincent P. 04/05/18 |
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Juan M. was a total professional. He knows his job that is for sure. We would recommend Cummings Plumbing to all. Juan M. 04/04/18 |
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We felt that he overstepped the reason for his visit.It was suppose to be a free check up on a new furnace we had installed 2 years ago. He checked our other unit without asking and charged us for a visit. Then he told us we needed a new part and proceeded to put it in. we were charged $200 for a part that is $3 dollars whole sale. Then he filled up the Freon. After that he told us we probably had a leak and that we needed a new unit because we wouldn’t be able to get Freon in the future. What he did not tell us is that there is an environmentally safe substitute that can be used that costs $50 per pound. He charged us $120 per pound for 3 pounds of Freon. And we found out that the unit that Cummings put in 2 years ago was builder grade and we were charged @ $7000 - outrageous amount. It was obvious that he worked on commission and that we were being pressured to spend spend spend. We would like to be contacted about this visit and would like to have this comment shared with other possible clients. 03/31/18 |
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Two valves replaced under the sink; the plumber did the job in less than 90 minutes. $456 bill. Wow! I don't have any objection to the quality of the work, but the price seemed astronomical. He said they used fixed rates. Next time I'll try to find a plumber who will work by the hour. Joseph P. 03/31/18 |
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Cummings Plumbing was very rapid in responding to my on line request for an estimate. Their representative was friendly and knowledgeable. The estimate was in my email the same day. William P. 03/31/18 |
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Vincent was great. Wish he could have come back the next day to actually do the job. 03/30/18 |
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Vincent was excellent. Friendly, knew what he was doing. Professional to the max. Vincent P. 03/30/18 |
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they came when they said they would. very knowledgeable and very couteous, excellent work Joseph P. 03/28/18 |
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Mike has been very helpful, from our first encounter with him, to now. We had an issue with our insurance company and they recommended another painting company. This company gave us the run around. We spoke with Mike and he immediately fixed this dilemma with our insurance company and the painting company. Mike is top notch, this is a reflection from the top of the company to its many employees. Michael D. 03/28/18 |
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