5141 N Casa Grande Hwy, Tucson, AZ 85743
Phone: 520-293-6900
Website: https://www.cummingsplumbing.com/
Phone: 520-293-6900
Website: https://www.cummingsplumbing.com/
Cummings Plumbing Heating and Cooling - Our Reviews
* Total number of reviews and star-ratings are based on
data collected during the time period Cummings Plumbing Heating and Cooling has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
***** with Cumming Pluming was very helpful. Very excelent personality. H would not leave until A/C was putting out what he considers the appropriate temperature. Would recommend has your service man anytime. Left no doubt what problem was. Christopher M. 05/07/18 |
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Jason was very professional in the manner in which he explained the
procedures necessary to accomplish the task at hand. he is an excellent asset to your company in regards to his attitude towards excellent customer service. Jason M. 05/07/18 |
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Staff, on site and on the phone, were great.
Costs seem high. 05/07/18 |
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(No Comment) Kenneth M. 05/06/18 |
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Thank you for a fine job! Your staff are very professional and I will call the n your company again when I need your services. Michael D. 05/06/18 |
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John was friendly, efficient, knowledgeable and professional. He has serviced my heating, cooling and plumbing for years. The office staff as well. John T. 05/06/18 |
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We were very happy with Danny’s service, he was very professional and answered all our questions Danny S. 05/05/18 |
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Juan was professional and knowledgeable. He quickly determined the parts needed to install a new water heater and completed the work quickly and efficiently. 05/04/18 |
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Juan installed a new water heater and added two things that were not required when the original was put in, a sediment trap on the gasline, and he plumbed the pressure release valve into a drain valve. He was very courteous and professional completing the entire installation in a very short time. Juan M. 05/04/18 |
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Everything was great as usual on the customer service & tech side.
Mmy only private comment is that the price increase for your annual and multiple year ESA plans was a bit excessive. Two years ago I paid just under $ 400. for a two year ESA. This year it was $ 600. less a $ 15. coupon you sent me. $ 150./ visit for an ESA of about 45 minutes is a bit steep !!!! Thanks,
Greg Curwen 05/04/18 |
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Prompt, polite and knowledgeable. Thank you! Carlos D. 05/04/18 |
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Jordan is hands down, the best tech we've ever had with Cummings, which has to be So. Arizona's BEST HVAC dealer.....
Greg C. Jordan M. 05/04/18 |
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(no comment) John T. 05/03/18 |
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Carlos did my HVAC check yesterday. He was very professional. He explained everything that he was going to do. When he found that the capacitor needed to be changed he showed me the part and demonstrated what was wrong and told me why it would be best to chnge it out, The work was done quickly. Everything was cleaned up and Carlos was kind enough to wear booties so as not to track in debris. Very exceptional job. Price fair. Thanks Carlos. Carlos D. 05/03/18 |
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Danny Sharp was extremely professional and friendly. He answered all my questions. The problem with my water heater was on I'd created myself. I especially appreciated that he was not condescending in any way. He also noted that further service would bring the unit up to code, but he did not press at all to do the work. Great job!! Danny S. 05/03/18 |
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Jordan was the service tech.
He was timely and very professional.
He is a very pleasant person, and a
very real credit to your company.
I hope to have him when ever I need service
or anything... 05/02/18 |
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Carlos was exceptional, polite, professional and explained everything.
He get a 10 out of 10 rating as being top notch Carlos D. 05/01/18 |
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Very impressed with Cummings Plumbing! Fast service, and so professional! Will definitely use again and highly recommend them. 05/01/18 |
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Very quick, very professional from the office to the technician!
Will definitely use again and refer them. Adrienne J., Kenneth W. 05/01/18 |
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We received solid advice to chose from, refurbish or replace hot water heater. Opted for refurbish and flush, and ***** did a great and quick job with this option. Highly recommend. Jason M. 05/01/18 |
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Danny,
Was very helpful and told me the components of the gas water heater and how they work. Danny S. 04/30/18 |
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Cummings responded within 4 hours of my call. Kenneth arrived early and diagnosed the problem and fixed it. The cost of the service was very reasonable. He was completely professional and courteous at all times. This is my second experience with Cummings this year, and each time their service was excellent. Kenneth W. 04/29/18 |
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Danny is there to provide you the best service, with good pricing. Only ask for Danny. As good as they get. Very qualified. Danny S. 04/28/18 |
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Chris Miller did a great job today checking out our two air conditioning units. He was very competent and helpful. He is a real people person and is a great asset for Cummings Plumbing. I asked him to complement the owner of the company regarding the huge American flag that they fly at their business on I-10. I wish more company owners would display the US flag at their place of business. I plan to give all of my future work to Cummings. Al Melvin Christopher M. 04/27/18 |
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Professional Kenneth W. 04/27/18 |
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Cummings Plumbing was the best from beginning to end. All technicians were polite & professional. ******* ***** & *********** were great. ****** the supervisor, was so helpful & responsive. I would highly recommend this team for any service! Christopher M. 04/26/18 |
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The problems quickly diagnosed and fixed. I was very satisfied with the results, thank you once again 04/26/18 |
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While not the least expensive option, Cummings is a highly professional and tech-savvy company which I recommend for mission-critical/permitted jobs. My one knock was estimator did not pass along details of most recent job to technician, who had to make multiple runs to get missing parts. Michael D., Christopher S. 04/26/18 |
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I will rate after the new air conditioner and heater are working. The guys left at 2:30 - I called Cummings at 4:00 because the unit still wasn't cooling and got an excuse that the coils didn't have time to cool down and I should call in 2 hours. the temp showing on the thermestat when they left was 80 - two hours later it was 83 -- I called and left a message at 7 pm --- no reply. Now 10:15 pm, temp in house is 83 and I'm not a bit happy. Some thing is wrong with the new equipment of something is installed wrong. I better hear something first thing in the morning. I'm 87, not in the best of health and this heat is getting to me. Bob Dionne Christopher M. 04/25/18 |
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If I could give them no stars, I would. DO NOT USE THEM, OR GET EVERYTHING IN WRITTING. When I first made the call to get a quote I specifically asked the lady on the phone if there was an hourly rate for troubleshooting my water heater. She specified that they provide free estimates and that once the estimate is ready I could decide to get their services or not. That sounded too good to me, and it was. Other places where very upfront about hourly rate just to go to your house; they weren't. I do not like to be blindsided with fees and services. I gladly pay when everything has been clear to me and understood...On the day of the appointment they asked me twice to see if the technician could go early... No we plan our work schedule around the already set time, I don't understand why they didn't make a note of this on the first call. The time of the appointment comes up and Juan shows up on time, asks about the water heater problem and gives us an estimate for the valve, then he proceeds to lit the heater and is ready to leave within 20 minutes, not of course after charging $125. Which I'm appall by given I was told the estimate was free and he didn't provide any service other than giving an estimate. I called Cummings right after he left, only for them to tell me that the service was that he lit the heater, literally I paid $125 for him to press a button. We KNOW pretty well how to turn on the heater, we had been dealing with that for two weeks. Is not like he said "Madam you want me to turn on the heater for you, this service is $125?" OFCOURSE NOT! This is ridiculous; I will NEVER EVER go with this company because of their deceit ways. I'm supposed to get a call from the manager, I won't hold my breath!!! Juan M. 04/25/18 |
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Cummings and its staff are the best. 04/25/18 |
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Jordon was especially helpful. He is a great representative for the company. My years of experience with Cummings Plumbing have always been very positive. Thanks for your service. Jordan M. 04/25/18 |
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Small glitch after a huge job with the water to my ice maker...Michael came out to resolve it ...As always, professional, knowledgeable and courteous ...
Worked to provide the service at my convenience and did a great job !! Michael D. 04/25/18 |
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I was panicked when the toilets in my home were not flshing. I called Cummings Plumbing at about 8:00am the following morning and explained my predicament to the individual who answered the telephone. She mad an appointment for that day between 2-4pm. To my surprise, ****** and ******* knocked on my door about noon.That was impressive. Both gentlemen were very kind and listened to my issue. They asked appropriate questions and told me what needed to be done. They worked systematically and thoroughly for approximately 4 hours,always keeping me in the loop. During their work, they advised me of issues I needed to know and the need for me to be mindful of periodic interventions that ned to be completed. Both ****** and ******* were very professional, quite skilled, and valued my often time repetitive questions. My wife and I were so pleased with the quality of their work and will request them for future work. Manuel B., Garrett S. 04/24/18 |
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My AC went out on Monday night and by Tues. afternoon it was fixed. They were here when they said they would be and completed the job quickly and professionally.
Cummings is my "go to". Carlos D. 04/24/18 |
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Have done business with them since 2007......excellent customer service and ****** ******** was Excellent as usual !!!!!!!!!!!!!!!!!!!!!!! **** ****** Jordan M. 04/24/18 |
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Excellent and dependable service. Adrienne J., Oscar M. 04/24/18 |
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Our service guys were polite,professional, and organized. We felt that they knew what needed to be done and efficiently got the job done. 04/22/18 |
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Danny was friendly, efficient and thorough. He explained everything to me and I was totally satisfied with his performance. 04/21/18 |
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Danny did a great job. Informed me of all options and estimates prior to solving my plumbing issue. Personable and great asset to the company. Thank you Danny! Danny S. 04/21/18 |
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Danny quickly diagnosed and solved my problem. I was pleased with the honest and positive attitude. It looks like I have finally found a new plumber. Danny S. 04/21/18 |
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got the toilet running and provided an estimate for more repairs. good work. Adrienne J., Vincent P. 04/21/18 |
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****** was very helpfull, polite, & kept me informed on what's what pertaining to my swamp cooler. My house is running good nice & cool! Jordan M. 04/20/18 |
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Jordan came on the service call. he is a great technician, and a very real credit to your company. I sincerely hope you realize what a good, dedicated employee you have.... Adrienne J., Jordan M. 04/20/18 |
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Prompt professional service. Jordan M. 04/20/18 |
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Fast, efficient, friendly service. Danny knew exactly what he was doing and explained it all to me. I definitely would use Cummings again. Danny S. 04/19/18 |
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