Blue Dot Services of Maryland - Our Reviews
Overall Rating
(4327 Reviews)
(628 Reviews)
(654 Reviews)
(1802 Reviews)
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(8 Reviews)
(131 Reviews)
(9 Reviews)
(720 Reviews)
(13 Reviews)
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* Total number of reviews and star-ratings are based on
data collected during the time period Blue Dot Services of Maryland has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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We had air conditioner and furnace replaced. Out crew was very good. They were polite and
efficient. You would never know anyone had done any work as everything was completely
cleaned up and taken away. They explained everything that was done and how to use the
new thermostat. Very good service. Donald B. 04/09/16 |
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Don and Jeremey worked together to install my new equipment efficiently and professionally . They were polite and considerate . The job was done correctly with the least amount of interruption to service . Good job . Donald B. 04/09/16 |
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Efficient and thorough check of my system, prior to the coming A/C season. Recommended things to keep the system in top working order. Peter P. 04/07/16 |
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Jason A. was great! Jason A. 04/07/16 |
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Don B. was great! Donald B. 04/07/16 |
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Chris Wells was great! Chris W. 04/07/16 |
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Frank E. was very thorough. Completely professional. Highly recommend! Frank E. 04/05/16 |
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Jorge and Erik were both very pleasant and professional. When they were done with the project, Jorge instructed me on how to operate the new system and thermostat and answered my questions. They cleaned everything up and all objects moved for the job were put back in their original places. Jorge B. 04/04/16 |
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Larry was at my house within 30-45 minutes of me placing the service call. He diagnosed the problem quickly and made the repair efficiently and very satisfactorily. He was very pleasant and thorough in his work. I rate his work excellent. Larry B. 04/04/16 |
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Zach S. was on time, courteous and efficient in examining our unit and suggesting options to enhance the unit experience. Zach S. 04/01/16 |
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Mike was very courteous and professional. He answered all of our questions. Left the work area neat and clean. Michael C. 03/31/16 |
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Jorge was very efficient and professional. He and his team installed our new heat pump in one day. We are very happy. Jorge B. 03/30/16 |
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Had very professional service call with Zach. Polite, clean, pleasant. Hope to see him again. Zach S. 03/29/16 |
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An easy and painless experience! Jorge did an excellent job explaining the work that needed to be done. He kept me appraised of the project's progress and did a great job going over all completed work.
The other install technicians, including Erik, Joe, and Damon, worked well with each other and seemed to be on task during their entire time and around my house. I will definitely use BlueDot of Maryland for future heating and cooling needs. Jorge B. 03/29/16 |
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My Spring service was excellent. I called and was scheduled for an appointment the same day. Mr. Peter Poleslay was very knowledgeable and answered all my questions thoroughly. I was very impressed. He is an example of the fine personnel that Blue Dot employees and why I always recommend to my friends. Peter P. 03/28/16 |
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Don & Jeremy did our install and we were very satisfied not only with the work they did but also with the professional way they handled our situation. The instructions I was given on how to use the program were very clear. I felt confident that even I could program the thermostat after they left! Clean up was excellent and they were both very polite. I am sure anyone who has this team will be completely satisfied. Donald B. 03/28/16 |
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Blue Dot has provided acceptablel work over the years servicing my HVAC system. Their semi-annual services have kept my system running smoothly. The latest service visit by *** M. was very informative. He answered questions I had about my new system and provided useful recommendations. Tim M. 03/28/16 |
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Michael was extremely knowledgeable and helpful! He arrived on time, was very professional, found a damaged wire in a very hidden location, repaired it, and everything works great! Michael C. 03/27/16 |
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Thanks Ramon and Tony for my installation. Great workers....appreciate the good service and pleasant day considering how hard you worked ☺ Ramon R. 03/25/16 |
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Thanks Ramon and Tony for my installation. Great workers....appreciate the good service and pleasant day considering how hard you worked ☺ Tony M. 03/25/16 |
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Glenn, Jorge & Erik were all very professional. The install was went
flawlessly. I can't say enough good things about your people. All aspects
of the sale & install were explained to me and the house was left in
perfect order.
Thank You, Bruce Jones Jorge B., Glenn C., Erik P. 03/25/16 |
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We were extremely pleased with the technicians and their caliber of work. They installed system in a timely manner and explained the functions and operation of the system expertly, yet in a manner we could understand!!! Jorge B. 03/24/16 |
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Jorge and Erik did a superb job. I have always been happy with work done by Blue Dot and these two technicians did not disappoint. Extremely neat, thorough and timely. Thank you Blue Dot. Jorge B., Erik P. 03/23/16 |
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RAMON,TONY AND MATT DID A EXCELLENT JOB PUTTING IN OUR NEW HEATING AND AIR CONDITION UNITS. POLITE AND FRIENDLY. EXPLAINED EVERYTHING THEY DID. CLEANED THE JOB SITE BEFORE LEAVING. Ramon R. 03/21/16 |
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Great team, efficient and courteous and did a good job with the installation in a difficult location. Ramon R. 03/21/16 |
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Jorge and Eric did a fine quality job installing our new furnace/air handler. Both employees were very polite and friendly. On time, professional and clean. Jorge B. 03/21/16 |
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Excellent service from Chris ***** Chris W. 03/16/16 |
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Jorge & Eric were great, clean, respected my property, explained everything, fast and thorough. I could not have asked for a better team. I will post the same on
Eric's Jorge B. 03/16/16 |
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Chris Wells arrived in a timely fashion, quickly identified the problem and resolved the issue. Top notch service. Chris W. 03/16/16 |
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Jorge & Eric are the best team I have ever seen, works well together non-stop for almost 7 hours to get the job done. I am really impressed by their attitudes and professional to the customer. No clue about what their doing but Jorge explained to me in details and what should I do after it's done. I am definitely recommend both of them to my friends & family that they won't get disappointed and get your money's worth. If I ever needed Blue Dot again the first thing I would request for is Jorge/Eric. Thank you so much both of you, I will pray your supervisor will give you guys a good raise for hardworking men. Jorge B. 03/15/16 |
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Very thorough and explained everything well. Dwayne T. 03/15/16 |
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Efficient and polite service. **** answered all my questions and at the end of the visit made some helpful additional product suggestions. Very pleased. Matt S. 03/13/16 |
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Dwayne with Blue Dot Services was very helpful, informative, and knowledgeable. I would definitely recommend this company and/or Dwayne to anyone. After learning what I know, I probably would not purchase the annual warranty or service package as there is not sufficient labor or effort from the services rendered to pay $*** annually. I have a heat hump and for the company to visit twice a year and "check-up" the system is a waste. Once annually would be sufficient for my home needs. Dwayne T. 03/13/16 |
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Excellent service! Professional, personable technician! Knowledgable and very helpful! Shawnte W. 03/11/16 |
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The installation techs Don and Ray did an excellent job. Detail oriented, kept things clean, answered all questions and did an tight installation job. Really pleased. Donald B., Ray E. 03/10/16 |
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Frank E. was competent, on time, thorough, knowledgeable, on time and answered all my questions (even "just curious" questions). He even thoroughly cleaned debris from the bottom of the outside A/C unit when I asked. Frank E. 03/10/16 |
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We have a new Heat/AC system installed Feb 22 by Blue Dot. It was cold so the AC unit was never tested but the heat worked fine. Yesterday (Mar 9) I tried the AC for the first time. The compressor would not come onjust the fan. I called Blue Dot late in the day and Mike ****** came out that evening. He said an incompatible thermostat had been installed and replaced it. Unit works fine now only the new thermostat has fewer bells & whistles (I think it may be a cheaper one.) Anyway, Mike did a great job and explained the problem to me. Michael C. 03/10/16 |
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Chris was very courteous,informative and professional.Would recommend Blue Dot to all my friends due to Chris's excellent service. Chris B. 03/10/16 |
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Dwayne did a good job servicing our air conditioner. I will be sure to recommend him to friends and family Dwayne T. 03/10/16 |
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New gas furnace install by Don and Chris today. Went fine: Started on time, proceeded smoothly w/little interruption to my teleworking, tested out fine and cleaned up worksite. I've had Blue Dot for years and they usually satisfy, and they did again. Thanks. Donald B. 03/09/16 |
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Excellent Service !! Dwayne T. 03/08/16 |
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Today the Blue Dot Heating and AC technician Frank E. arrived at the expected time. He assessed, as agreed, and informed me of options and possibilities and/or probabilities. He was cordial and well informed.
Now we wait to explore estimates. Frank E. 03/08/16 |
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Blue Dot and all of their employees are amazing! My heater went out late at night and they sent someone over within the hour to fix it. I ended up having to replace my furnace and entire HVAC system. They were out the next day to do so and credited me for the replacement parts on the old system they had replaced a week before. I would highly recommend Blue Dot to anyone!! They are an amazing company and genuinely care about their customers. Tom D., Kevin G. 03/07/16 |
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Jorge and his helper,Eric , came to my house right on schedule, always wore the booties, placed drop cloths where basement door led to furnace room and electrical closet. They installed the replacement A/C unit promptly, explained details to me, proper scheduled maintenance, etc. They were an outstanding duo well representing Blue Dot. Cleaned up everything they touched inside and outside.I have always had great experiences with Blue Dot technicians, salesmen, office staff, supervisors, etc. A first class business I am glad I have a professional relationship with. Thank you Jorge B. 03/07/16 |
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Jorge installed a new heating/ ac heat pump and did an excellent job ! He came on time, did the work professionally and cleaned up. He was also very pleasant to work with. I give him a high grade !
Eric also came to install my new heat pump and did an excellent job. He was very curteous and clean up after all the work. He gets an excellent grade ! Erik P. 03/04/16 |
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Jason did a excellent job and took his time. Two thumbs up. Jason A. 03/03/16 |
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Frank was very courteous and professional. Was very pleased with the service and attention today. Frank E. 03/01/16 |
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Eugene M. came to my home today to perform to spring checkup. He called to let me know he was coming. He was prompt, courteous, professional and informative. He is a wonderful representative of your company. Eugene M. 03/01/16 |
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Adam B. came promptly after his phone call. He made certain his shoes were covered. He checked the heating systems inside and outside. He also answered several questions I had about the heating and cooling and confirmed an issue that I was having that may/or may not be related to the hot water heater. He demonstrated two procedures that would be helpful to me in the heating and air-conditioning season. We discussed the humidifier and ways to help with allergies using the on section of the fan. This is the second time he has worked in my home and I will request him again.
(for your company: Adam was scheduled for the 8:00-8:30 time slot. He was rerouted by your company, but your company did not call to say there was a change. It might be helpful to your clients, if you have given a specific time to just call and say there is a delay of about^^^^^ time. THIS WAS NOT ANYTHING THAT ADAM DID OR DID'T DO. He goes where he is assigned. Just a thought for the future) Eugene M. 03/01/16 |
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Tony B. from Blue Dot was great. Arrived on time and was completed the maintenance in a very timely manner. Tony B. 02/29/16 |
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