Blue Dot Services of Maryland - Our Reviews
Overall Rating
(4327 Reviews)
(628 Reviews)
(654 Reviews)
(1802 Reviews)
(19 Reviews)
(177 Reviews)
(148 Reviews)
(8 Reviews)
(131 Reviews)
(9 Reviews)
(720 Reviews)
(13 Reviews)
(18 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Blue Dot Services of Maryland has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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Bladimir was an excellent tech. Gave me a few good tips on Unit up keep and also on some recommendations.
I will certainly ask for him for my Spring Service call!
Thanks,
Liz Bladimir R. 09/27/19 |
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Blue Dot consistently delivers prompt, competent services. I trust them to keep my heating and air conditioning in peak operating condition. 09/26/19 |
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Professional efficiency. 09/26/19 |
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Skip serviced my ac unit as he has numerous times. He is the best tech I have ever worked with, he is extremely knowledgeable and most important trustworthy. He not only is a great tech ,we have developed a friendship. He is a great asset to the company and personifies all that you would hope for to service your HVAC equipment. Walter "Skip" F. 09/26/19 |
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The page has been removed. Most likely because I had an unsatisfactory experience and no one from Blue Dot is returning my calls. I was scammed by the tech who came to my home. James W. 09/25/19 |
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No comment Ken C. 09/25/19 |
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No comment Kevin W. 09/25/19 |
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No comment Ken C. 09/25/19 |
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Highly professional, competent services are consistently delivered by the Blue Dot team. I recommend them to all my friends and acquaintances. This was the first time Michael was our Blue Dot service provider. He took time to explain things and was extremely friendly and helpful. Michael M. 09/25/19 |
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I've been with Blue Dot (formerly Ridge Sheetmetal and Ridge Heating and Air) since 1975.
A very professionally run organization
with an outstanding staff and crew. 09/25/19 |
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Outstanding service from both Perry and Cook Montre P. 09/25/19 |
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tech was quick and professional Ben H. 09/24/19 |
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Blue Dot technicians always competent, arrive on time and perform the required service(s) thoroughly. Ken was no exception.
However, I do have a concern about the charges, since I have a service plan with Blue Dot and have for many years. This is the first time I have had addition charges for service (not parts). Perhaps Blue Dot could explain to me what, exactly, I am paying the annual fee for.
Thank you--your technicians are excellent, your policies not so much. I have recommended you many times in the past , not sure I can continue. 09/24/19 |
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Ken arrived on time, called before arriving and did a thorough analysis of the potential problem. The technician was excellent. However, I am not sure what I pay the monthly fee for, since I also paid for the service call. Will contact Blue Dot. The $200+ dollars per year I thought was supposed to cover this type of call Ken C. 09/24/19 |
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Dominic. was prompt, pleasant, efficient, and knowledgeable. He explained everything he did to check the system and answered all of our questions. He is a great representative for Blue Dot Services of Maryland. Dominic C. 09/20/19 |
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Warren was excellent! 09/18/19 |
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The technician was excellent. He explained everything to me. Warren G. 09/18/19 |
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No comment Paul S. 09/10/19 |
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John was very professional, helpful and friendly. A model for all service technicians. John M. 09/10/19 |
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Have been using blue dot for years and happy with them Reginald S. 09/08/19 |
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I was afraid that I wouldn't find another tech that was like Thomas Lyons but I did. Justin S will be the only technician that I will be using from now on if Blue Dot / ARS wants to keep my business. He knows his job, very nice and courteous. Justin S. 09/07/19 |
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Ramone, Tony,Jorge and Kyle did a wonderful job installing a new gas furnace and A/C system today as well as a new water heater. They were fast, polite, efficient and cleaned up afterward. Here it is 2019 and they have maintained my furnace and A/C system in excellent form. Bladimir R. 09/07/19 |
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Blue Dot installed my heat pump system and I have a twice a year maintenance contract with them. Paul S. did a great job on the semi-annual maintenance yesterday. He was on time, very thorough, explained everything and gave knowledgeable answers to my questions. Paul S. 09/06/19 |
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Have been using Blue Dot for 12 years and find them to be very reliable with courteous and knowledgeable technicians. Kevaughn L. 09/05/19 |
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Had routine maintenance 0n my AC and Gas Heater today. Server Techs RE-6 did an excellent job. He was on time for installation and did an excellent job of cleaning up afterwards. He also went over everything with me to make sure I was aware of what they did. I have been with Blue Dot for over 29 years and today I was charged $193.00 for humidifier feeder tube w/ orifice #4235 which costed $8.51 on line and $23.50 at Walmart. He was at my house for routine maintenance under my annual contract. The humidifier was installed by Blue Dot so the labor should be under my contract. Reginald S. 09/03/19 |
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Montre P & Devonte C were great technicians & provided excellent service Montre P. 09/03/19 |
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The service tech came and went. (On time). I showed him the furnace and told him the location of the heat pump (AC). Then I left him on his own. When he finished, he told me everything was in order and OK. I thanked him and he was on his way.
Good job. Jovan S. 09/02/19 |
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The service tech came and went. (On time). I showed him the furnace and told him the location of the heat pump (AC). Then I left him on his own. When he finished, he told me everything was in order and OK. I thanked him and he was on his way.
Good job. Jovan S. 09/02/19 |
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I highly recommend this team 08/30/19 |
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This Team was Amazing, very friendly polite and very hard Workers. I could tell they were very experienced, knew what they were doing. I would HIGHLY RECOMMEND THEM Montre P. 08/30/19 |
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John seemed quite competent and was professional and friendly. John M. 08/29/19 |
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Ramon and Jose were top notch. They were knowledgeable about the system they were installing, worked efficiently, and were polite and respectful of our property. Couldn't ask for more. Many thanks. jose R., Ramon R. 08/15/19 |
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Fernando has always been outstanding in his abilities and desire to provide outstanding service to us over many years. Fernando D. 08/13/19 |
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Jose R. installed our air conditioner today. He was so professional and respectful. He was very polite whenever he had to ask a question or make adjustments on the thermostat. He worked very hard to be sure the outside unit was level. Jose did a wonderful job. I highly recommend him. jose R. 08/07/19 |
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Jose R and Ramon R installed our air conditioner today. They were so professional and respectful. Jose was very polite whenever he had to ask a question or make adjustments on the thermostat. He worked very hard to be sure the outside unit was level. Jose did a wonderful job. I highly recommend him. Ramon did an amazing job as well. He was so professional and patient. Ramon explained how to use the thermostat very carefully and was patient when I asked him to give me more details. He went over exactly how the unit was installed and showed us all the things he did. He explained everything about care and maintenance. He also went over all the information about the unit outside. I highly recommend him.
08/06/19 |
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Ramon R. installed our air conditioner today. He did an amazing job. He was so professional and patient. Ramon explained how to use the thermostat very carefully and was patient when I asked him to give me more details. He went over exactly how the unit was installed and showed us all the things he did. He explained everything about care and maintenance. He also went over all the information about the unit outside. I highly recommend him. Ramon R. 08/06/19 |
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Jose R. installed our air conditioner today. He was so professional and respectful. He was very polite whenever he had to ask a question or make adjustments on the thermostat . He worked very hard to be sure the outside unit was level. Jose did a wonderful job. I highly recommend him. jose R. 08/06/19 |
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Ramon R. installed our air conditioner today. He did an amazing job. He was so professional and patient. Ramon explained how to use the thermostat very carefully and was patient when I asked him to give me more details. He went over exactly how the unit was installed and showed us all the things he did. He explained everything about care and maintenance. He also went over all the information about the unit outside. I highly recommend him. jose R. 08/06/19 |
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Service was amazing! 08/03/19 |
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Fast, technically excellent replacement of my old HVAC by Wes and Justin. Explained everything clearly and were respectful of my property. A+ Wes K., Justin S. 08/03/19 |
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I recently had a over haul of my hvac, performed by blue dot and it was one of the best service I have ever encountered. From the initial call for service to the install. I am a DIY junkie and the installers Montre and Devonte was explaining things like I was a student. A lot of knowledge, these guys have. And left things spotless. Michelle was in constant contact with me even though I was at work initially. And she sounded so pleasant even though we played phone tag a lot. I wouldn't hesitate to refer or call on these guys again. Customer for life. Michelle R., Montre P. 08/02/19 |
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Montre P. & Devonte C. are the service professionals who installed our new system. They were on time, courteous, & very knowledgeable about the job. They took the time to explain everything and best of all they were super clean. I didn’t have to clean up anything after they completed the job. That’s why we have used BlueDot for many years and will continue to do so. Montre P. 07/30/19 |
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A very knowledgeable service professional from Blue Dot systematically diagnosed the failure in the A/C portion of our heat pump today. He was both exceptionally friendly and detailed in explaining everything he was testing; which we appreciated - as we learned a great deal. He let us follow along as he checked the components - and we were there when he found the seriously damaged electrical parts (burned wiring, etc). Since our system was very old - and I asked for recommendation to replace - rather than repair the old system. He explained in detail the exact system that he had in his own home - and why he chose his system. He then listed in detail the parts that failed in my old system - and contacted another very nice Blue Dot person - who came and provided us a detailed description of a replacement system they could provide - and an estimate of the cost. He was also very cordial, and knowledgeable - and answered all our many questions. My wife and I were impressed and more than satisfied with the whole experience with Mark - and his colleague - so we decided the purchase the new system which is scheduled to be installed 4 days from now. We appreciate dealing with such competent and very pleasant individuals... Mark D. 07/28/19 |
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no comment jose R. 07/24/19 |
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no comment Ramon R. 07/24/19 |
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I was very impressed with my AC install team, specifically Brad Macko and Cory Fitch. They are both very professional and very thorough. They did an outstanding job with my AC project. They are both an asset to BlueDot. 07/17/19 |
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We have been with Blue Dot for 30 years, their professionalism has been superb. We would highly recommend anyone looking for an ac/ heating company to first call you. A big shout out to Matt, Montre and Deunte, thanks again for all that you did!!! 07/16/19 |
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No comment Brad M. 07/16/19 |
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We were very pleased with Matt and is explanation of the entire ac/heat pump system we agreed upon. We felt he knew this product inside and out was not a pushy salesman. Montre and his partner Deunte were both very professional and helpful with explaining the whole system to us. All three receive excellent ratings from myself and my husband. Matthew O., Montre P. 07/16/19 |
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Instillation was seamless. Ramon explained every aspect of the new HVAC system from layout, operations, and maintenance. Ramon R. 07/15/19 |
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