Blue Dot Services of Maryland - Our Reviews
Overall Rating
(4327 Reviews)
(628 Reviews)
(654 Reviews)
(1802 Reviews)
(19 Reviews)
(177 Reviews)
(148 Reviews)
(8 Reviews)
(131 Reviews)
(9 Reviews)
(720 Reviews)
(13 Reviews)
(18 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Blue Dot Services of Maryland has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
|
Brad and Tevin Taylor were great! They work together so well and get things done with high quality. I noticed the collaboration and coordination between the two allowed them to finish the installation on time with no issues. They took out all the old hardware, and installed the new ones in less than 7 hours. They also made sure the place was cleaned up after completion. The system is working beautifully. I'm so relieved and happy with how easy the process has been with Blue Dot, from start to finish. Thanks again to Brad and Tevin for their great smiles, friendliness, and professional service. Brad M. 10/17/18 |
|
|
|
|
|
Bladimir Rivera arrived at the correct time and quickly recognized that the thermostat problem was not that which was assumed. He remedied the problem, properly rewired the new thermostat and reviewed its features. Throughout his work he explained how the systems worked which allow us to better maintain the heating/air conditioning units. We were so impressed with his knowledge and professionalism that we asked him to return for the scheduled winter maintenance. This is why I have Blue Dot do the installations and why we maintain the maintenance contract. Worry free! Bladimir R. 10/16/18 |
|
|
|
|
|
Skip was extremely thorough and professional. I will be requesting him next time! 10/14/18 |
|
|
|
|
|
On time gave daily updates. Were curious and cleaned up well. jose R., Ramon R. 10/14/18 |
|
|
|
|
|
I really appreciate all the time Skip spent inspecting our furnace during his visit. I have had other techs that rush in and rush out, but he really took his time to make sure everything looked safe. Walter "Skip" F. 10/13/18 |
|
|
|
|
|
My technician Sergey was wonderful!.
He checked both my units (upstairs and downstairs) in a timely manner and even did a courteous check of my outside AC units and found a box cover that was not closed properly ! 10/13/18 |
|
|
|
|
|
Sergey was very conscientious and took the time to check all aspects of my units for the winter maintenance. I will request him for the Spring maintenance! Sergey N. 10/12/18 |
|
|
|
|
|
(no comment) Bladimir R. 10/11/18 |
|
|
|
|
|
Louka and Tony did an excellent job of replacing my heat pump and air handler with new units. It was a tough job, as the air handler was in the attic, but Louka and Tony got the old one disassembled and down from the attic. They disassembled the new unit and moved it up and reassembled it in place. No scratches or damage of any kind to the walls and floor of my house. Everything works great now. They were real professionals, keeping the house clean for the air handler install. They treated my lawn carefully as they removed the old heat pump and put the new one in place. Louka demonstrated the use of the fancy new thermostat for me. I highly recommend Louka and Tony at Blue Dot to anyone needing a new heat pump or furnace installed. Louka W. 10/09/18 |
|
|
|
|
|
Mike C., Mohammed, Brad Macko and Tevin Taylor came and replaced my entire HVAC system; they did great work and I'm confident that if I need anything I can call on Blue Dot again. Mark and Scott were at my house the day prior and both were completely professional and very knowledgeable. I would fully recommend this company and specifically the people I met over the last two days. Mike C., Brad M. 10/03/18 |
|
|
|
|
|
On time, respectful, knowledgeable, openly explained things as they went, clean install....all good. 09/25/18 |
|
|
|
|
|
Very timely and knowledgable technician. Answered our questions throughout the process. A very clean install. No screwing around.. In and out. System up and running and household back to normal.... Louka W. 09/24/18 |
|
|
|
|
|
Mike C and Andrew installed a new furnace and water heater and were great. They made sure I knew what was going on and kindly answered my questions. Great representatives of Blue Dot Mike C. 09/22/18 |
|
|
|
|
|
Don B. was my install tech. Very Professional and knows what needs to be done . Stayed late to get the job done . Tried to leave review for him but the link to facebook is not functioning since install date .. Blue Dot he is valuable to your company a real asset . This website to put additional reviews on is not user friendly , I can't post additional reviews for the other 2 employees who were involved in the removal and installation of my system . Brad M. worked diligently along side Don and is able to perform tasks presented to him a quick learner ***** stars . Mike R came in later and moved the project along ***** stars . Everyone very personable even on a !00 degree plus day . Kudos to all . Thank You !!! Brad M. 09/21/18 |
|
|
|
|
|
Don B. was my install tech. Very Professional and knows what needs to be done . Stayed late to get the job done . Tried to leave review for him but the link to facebook is not functioning since install date .. Blue Dot he is valuable to your company a real asset . This website to put additional reviews on is not user friendly , I can't post additional reviews for the other 2 employees who were involved in the removal and installation of my system . Brad M. worked diligently along side Don and is able to perform tasks presented to him a quick learner ***** stars . Mike R came in later and moved the project along ***** stars . Everyone very personable even on a !00 degree plus day . Kudos to all . Thank You !!! Donald B. 09/21/18 |
|
|
|
|
|
Don B. was my install tech. Very Professional and knows what needs to be done . Stayed late to get the job done . Tried to leave review for him but the link to facebook is not functioning since install date .. Blue Dot he is valuable to your company a real asset . This website to put additional reviews on is not user friendly , I can't post additional reviews for the other 2 employees who were involved in the removal and installation of my system . Brad M. worked diligently along side Don and is able to perform tasks presented to him a quick learner ***** stars . Mike R came in later and moved the project along ***** stars . Everyone very personable even on a !00 degree plus day . Kudos to all . Thank You !!! Don J., Donald B. 09/21/18 |
|
|
|
|
|
Montre P. and Devente C. are very knowledgeable, professional and determined with their tasks at hand, when they arrived to install my HVAC system. Great team, they worked in harmony throughout the day.
09/21/18 |
|
|
|
|
|
Mike and Blue Dot were very communicative, and explained clearly what was happening, what they were doing. They installed full split system 2.5 ton and 100k BTU gas furnace the next day. Their work was clean and neat, and appeared to be done with care and quality. Mike is really knowledgeable and answered questions on flushing lines, R22/R410A etc. Reccommended! Mike C. 09/20/18 |
|
|
|
|
|
Technicians Montre P. and Devente C. were on time and acknowledged with a pre-arrival call. Both technicians worked in harmony and completed the installation of my new heating and cooling system the same day. This was my initial time using Blue Dot Services and I will highly recommend both technicians for future projects.
Sincerely,
Customer Montre P. 09/20/18 |
|
|
|
|
|
Awesome guys!! Also had Andrew as an installer. jose R., Ramon R. 09/18/18 |
|
|
|
|
|
Ben arrived as scheduled to service my Heat Pump. He was very courteous and very knowledgeable about my unit. He diagnosed in a timely manner the best and least expensive way to resolve the wiring issues I was having . Ben H. 09/14/18 |
|
|
|
|
|
Good job Justin S. Hope you are our spring A/C service technician. 09/12/18 |
|
|
|
|
|
Justin Skopinski serviced our HVAC system today. He was a good communicator, thorough, neat, and helpful. Hope he will perform our next service. John Hasler Justin S. 09/12/18 |
|
|
|
|
|
Sergey N. was one of the most helpful HVAC professionals I’ve experienced in my many years as a homeowner. While performing maintenance, he walked me through the process & pointed out several things I could do better to help my system perform better & last longer.
I will be requesting him going forward. Couldn’t be happier with the job he performed. 09/12/18 |
|
|
|
|
|
I am very pleased with the service provided by Sergey N. of Blue Dot. He performed air conditioning maintenance service. He was very thorough & patient, walking me through issues and also coaching me on how to do a better job in between maintenance appointments. I will be requesting him anytime I use Blue Dot of Maryland!! Sergey N. 09/11/18 |
|
|
|
|
|
Scott Stevenson is the sales department and installers Ramon and Jose provided excellent service from start to finish when i replaced my entire home HVAC system. Everything was thoroughly explained when planning the job and upon completion they made sure i understood all the work that was done an how to operate the new units Ramon R. 09/11/18 |
|
|
|
|
|
BlueDot has been awesome since the installation of our new HVAC unit and every year after that with great customer service and cost effective yearly maintenance plan. 09/11/18 |
|
|
|
|
|
Very professional, checked everything, very friendly. Sergey N checked absolutely everything and too his time with the system. He gave us a nice report at the end. Very satisfied ! Sergey N. 09/10/18 |
|
|
|
|
|
Fantastic service! Competitive pricing and unsurprisingly professional. Installed three HVAC systems in 6 hours working flawlessly. Ray B. 09/10/18 |
|
|
|
|
|
He very professional well done the job Bladimir R. 09/10/18 |
|
|
|
|
|
I had a great experience. Montree P and devonte C were my technicians and they both did an excellent job installing and explaining my new system. They were very polite and very professional. Having young children running around with toys everywhere they still managed to do their job 110%. I would recommend blue dot and will continue to use them for all of my future services. Montre P. 09/08/18 |
|
|
|
|
|
Very polite, courteous and professional technician. Answered all my questions; did a thorough check of our A/C system and explained the results. Recommended an outdoor surge protector, and explained why. Sergey N. 09/07/18 |
|
|
|
|
|
Two gentlemen, Montre P and Devonte C installed a new air conditioner in our home. They worked quietly and efficiently. They were polite and throughly explained everything to me in terms of location and how the new conditioner functioned. Montre P. 09/06/18 |
|
|
|
|
|
Sergey was a wonderful service technician. He was on time and explained everything to me. He fixed my furnace and cleaned up quickly. He was very efficient and professional. Sergey N. 09/05/18 |
|
|
|
|
|
Blue Dot did every thing that was promised and then some. Can't say enough about there service. Montre P. 09/05/18 |
|
|
|
|
|
Techs where excellent did a great job cleanup was awesome I’d have them again very satisfied with their work. They didn’t leave until they were done and I was satisfied. They explained everything in detail. Awesome ️️️️️ Scott S. 09/04/18 |
|
|
|
|
|
Justin did a great job. Prompt, respectful, answer all my questions, did not try to convince me anything was wrong that wasn't (this has happened with other companies). They came out in one day. Would totally use again. Justin S. 09/04/18 |
|
|
|
|
|
Ramon and Jose were totally professional, very polite and friendly. They did an outstanding job replacing my AC system. It was a pleasure having them here. jose R., Ramon R. 09/01/18 |
|
|
|
|
|
Great service, very personable, very satisfied. 09/01/18 |
|
|
|
|
|
Great job, friendly, courteous. Everything cleaned when finished. Thank you! Donald B., Brad M. 08/31/18 |
|
|
|
|
|
We have had a service contract with Blue Dot for the 19 years we have lived here. We are delighted with the quick response we have received to our needs for service 08/30/18 |
|
|
|
|
|
Louka and Tony did superior work! 08/29/18 |
|
|
|
|
|
Kudos to Louka and Tony. They did a Herculean job replacing my HVAC system. They were on time, professional, courteous, and knowledgeable. They worked non-stop in temperatures above 90'.
Thanks Blue Dot. I now know why you have been in business for almost fifty yeas. Ann Moore Louka W. 08/29/18 |
|
|
|
|
|
John arrived on time and quickly solved our issue. We have had a service contract for the 19 years we have lived here. JOHN H. 08/29/18 |
|
|
|
|
|
Skip is a great technician. He fixes problems others cannot and tells you what he is doing and why. He makes sure it is right before he leaves. Great guy, knows his stuff, very personable. Skip is the best. I always ask for him because I know he will get the job done correctly. A 10/10 Walter "Skip" F. 08/28/18 |
|
|
|
|
|
Steve B. was prompt, professional, efficient, and knowledgeable. He quickly remedied a bad situation which totally caught us by surprise. He clearly explained the problem with our AC unit and told us what to look out for on a regular basis. Thank you for honest reps like Steve. 08/28/18 |
|
|
|
|
|
Our service tech, Steve B, was prompt, professional, efficient and most knowledgeable. He solved our immediate problem and resolved past issues. He was personable and well-mannered. We would welcome and feel most comfortable to have him service our system again. Steve B. is definitely an asset to the Blue Dot Team! Steve B. 08/28/18 |
|
|
|
|
|
He was very knowledgeable - .explained my new units and systems. He answered my questions. He and Devonte C. were very respectful and cleaned up after they finished. I really appreciate the job they did (installed new furnace, condenser and water heater on 8/21/18). Montre P. 08/25/18 |
|
|
|
|
|
Great Job, very professional and neat. Would recommend!! Mike T. 08/23/18 |
|
|
|
|
|
Totally professional installation. Louka arrived on time, and completed the entire installation in about four hours; that included the removal of all components of my old system. Louka was courteous, friendly, and respectful of my property. He ensured that my new Carrier system was up and running before leaving. My house was as neat and tidy - and significantly cooler - than when he arrived. I give Louka, and Blue Dot, two thumbs up! Louka W. 08/22/18 |
|
|
|
No affiliation exists between ReviewBuzz and any of the review site organizations
or systems listed on this page.