Absolute Air Air Conditioning & Heating - Our Reviews
Overall Rating
(638 Reviews)
(197 Reviews)
(260 Reviews)
(150 Reviews)
(23 Reviews)
(6 Reviews)
(1 Reviews)
(1 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Absolute Air Air Conditioning & Heating has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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Troys visit was very nice and we are very happy with his work, keep up the good work.D Troy H. 04/04/17 |
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A helpful person and professional. Knows how to do the job and will explain anything you ask. I will refer this company and tech to other people. Daniel C. 04/03/17 |
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I have been doing business with this company for years and they never disappoint me. Daniel my service tech was very polite, fast and knowledgeable. If you need heating or AC work this is the company to call. Daniel C. 04/03/17 |
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These guys are the best - they have had top notch service every time we have dealt with them both at home AND with our office in Seagoville. They are honest, thorough, courteous, clean, and efficient. Daniel is one of the kindest guys around and he is very passionate about his work and the company he works for. We are glad we chose John Hutto and his team to take care of our heating and air needs. Daniel C. 03/31/17 |
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As always they are Dependable, On time, and reasonably priced. They say what they will do and do what they say. Daniel C. 03/31/17 |
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I purchased a new complete Air Conditioning unit. They were quick and reasonable in price. Their personal are top notch technicians well versed on all aspects of the the system. Definitely made the right choice and would highly recommend them. Troy H. 03/31/17 |
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Excellent company with great service and peace of mind! We have had several of the technicians out, Mike, Daniel, and Troy along with the owner John. All have done an excellent and professional job for us. Still going along with the old system but when it kicks the bucket we will definitely be calling Absolute Air for our new one! Thank you to an awesome company with friendly helpful service! Troy H. 03/30/17 |
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I I was very pleased with my experience with Absolute Air. ****** was very polite and definitely seemed to know his business .. Daniel C. 03/29/17 |
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Very friendly people from the office to the service tech,Daniel was our service tech and was great! Not only did he complete his job,he gave a lot of helpful advice and discussed moving our outside unit,upon my request.I would for sure recommend this company to anyone and the service agreement is a great price! Thanks Absolute Air and Daniel! Daniel C. 03/29/17 |
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These guys were great! Installed my new unit in less than a day! Daniel C., Troy H. 03/27/17 |
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They were all honest, caring, friendly, hardworking, and professional. Every one of them went out of their way to ensure I understood every step they were taking. This was not an easy installation and it was in an old doublewide where nothing is as it seems and almost everything was not done right in the first place.
I was impressed by the three (3) man crew and their supervisor, not listed, that did my install. They worked all day, without a lunch, to get this done and to get it done as quickly as they could. They were a team and it showed.
This is not cheap and I was not pleased with having to get a new AC system. But all of Absolute Air, Kaufman TX, From the tech, not listed, that first came out and looked at my old AC. The salesman that came out to talk to me about getting the new system, only after I said I was interested in hearing what he had to offer. And the crew that installed the new system. They always seemed genuinely interested in me, what I needed and wanted, and what would be best for me. They were always professional, understanding, and helpful.
Although I hope I will not need to do this again anytime in the near future, Absolute Air of Kaufman, TX will be the people I call for all my heating and AC needs. Daniel C., Sam H., Troy H., John H., Mike L. 03/25/17 |
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Thank you to Troy H for his prompt service and getting our A/C all fixed up in our bridal suite! Great service Thank you! Troy H. 03/20/17 |
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(no comment) Daniel C. 03/15/17 |
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(no comment) Troy H. 02/09/17 |
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This group of service providers were honest with me. They didn't try to get me to buy a new unit and they would come out and work with my old unit. They did let me know my problems would continue and they were right. I purchased a new unit from them. My electric bills decreased which I didn't expect though they said they would. Then, they have followed up and come out yearly to make sure everything is running correctly. I would recommend them to anyone and I do when I have a chance. Daniel C. 01/06/17 |
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Never had bad service from this company!! Have two homes and have used this company for years and never had an issue. They do what they say, show up when they say they will, there courteous, and reasonably priced. Mike and Daniel are great and always take great care of us when they come out. I highly recommend them and their routine maintenance program the company offers. They keep us cool in the summer and warm in the winter. First Class Company. Daniel C. 12/28/16 |
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Cheryl Chamberlain Daniel came out to service my unit,this young man is a great service man and adds quailty to Absolute Air. I just wanted this company to no how great of an employee He is to your company. Thank You Ms,Chamberlain Daniel C. 12/07/16 |
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(no comment) Daniel C. 12/07/16 |
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Troy was very polite and did a great job servicing our heating unit to get it ready for the cold weather coming our way. Thanks for the great work. Troy H. 11/16/16 |
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From my first question to the ten thousandths question, they answered all . They went over the house top to bottom and recommended the best suited unit for my older house. They discussed air flow, BTU sizes, ducting changes,etc,etc,etc so I was very confident in my chose of unit to replace my older heat pump. From the moment they arrived till they left, I felt they were VERY qualified in removing the old and installing the new, they knew what they were doing. They were in this to make sure I was highly satisfied with the new unit and how it was working. I would definitely will recommend these guys to anyone, whither it's a repair or to a full change out like myself. A great group to deal with. Daniel C., Sam H., Troy H., Mike L. 11/10/16 |
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Great people. Great service. Very prompt. Sam H. 11/02/16 |
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Great Service and Friendly & Knowledgeable People....... Daniel C. 10/25/16 |
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Excellent service. Nice, fast and efficient. Troy H. 10/18/16 |
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Daniel was very professional and did a good job.we recommend absolute air . Daniel C. 10/14/16 |
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Daniel arrived on time and was very professional. He completed the fall maintenance and check and also set up my wireless as well as showing me how to do the same in case I wanted to make changes later. Daniel C. 10/12/16 |
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When I initially contacted Absolute Air, I needed an estimate for work on my inverted A/C system. Specifically, the damaged duct work underneath the pier and beam house. It still had water and was inaccessible so I said I would call back when I had the water problem resolved. Without being bothersome, Absolute Air kept in touch with me and came out when the water problem was resolved. We determined the best course was to reconfigure the ducting and upright the blower unit. They came when promised and did an excellent job of re-configuring the system, reconnecting all the fitting for electric, coolant, condensate, etc. They cleaned the ducts, and boy were they DIRTY after 50 years! They plugged the old outlets at the baseboard and cleaned up afterwards. The entire crew came out and got the job complete in one day, thank goodness. The new system works GREAT, and i should see a reduced electric bill now. Plus, the unit is performing much better! They were professional, courteous, explained everything needed and answered all my questions. I can highly recommend this company. Daniel C., Sam H., Troy H., John H., Mike L. 10/07/16 |
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(no comment) Daniel C. 09/26/16 |
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Finally a technician that arrived at the correct time and knew what he was doing, polite, answered all my questions and fixed my problem with no gimmicks. Daniel C. 09/22/16 |
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Daniel come today for an A/C problem and provided the BEST SERVICE EVER. I cannot say enough for the way Daniel took his time explaining what was wrong and what he needed to do to repair the problem. I felt very comfortable with Daniel's level of experience and would HIGHLY RECOMMEND Absolute Air to friends and family. KEEP UP THE GREAT WORK!!!!!!!!! Daniel C. 09/06/16 |
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When my air conditioning failed on Labor Day in 95 degree heat, I thought I was out of luck getting someone to come out to service my unit. Well, I was fortunate enough to run across a listing for Absolute Air. Out of the 5 service companies I called, Absolute Air was the first to call. The people I spoke with were courteous, professional and prompt. The technician (Troy H) was out at my place and had my unit serviced and operational within 2 hours of my call - at a reasonable price with no gimmicks or games like other companies have tried to play by upselling or quoting unnecessary work. And, even as of this evening, only one other company even bothered to call me to address my problem. I am so happy with the service that Absolute Air provided and the professionalism provided by Troy who went the extra mile - that I cannot imagine using anyone else. Thanks Absolute Air! John H. 09/05/16 |
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When my air conditioning failed on Labor Day in 95 degree heat, I thought I was out of luck getting someone to come out to service my unit. Well, I was fortunate enough to run across a listing for Absolute Air. Out of the 5 service companies I called, Absolute Air was the first to call. The people I spoke with were courteous, professional and prompt. The technician (Troy H) was out at my place and had my unit serviced and operational within 2 hours of my call - at a reasonable price with no gimmicks or games like other companies have tried to play by upselling or quoting unnecessary work. And, even as of this evening, only one other company even bothered to call me to address my problem. I am so happy with the service that Absolute Air provided and the professionalism provided by Troy who went the extra mile - that I cannot imagine using anyone else. Thanks Absolute Air! Daniel C. 09/05/16 |
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John , I wanted to take a couple minutes this morning to report to you on a Service call you made for me at my residence.
I picked you at random from Google and I am glad I did , I called and Cathy answered and I explained my situation , that my A/C had stopped and my son was at home ill with flu like symptoms ,she put me on a brief hold and came back and stated she had someone on the way , I didn't expect the service call to happen that fast but I was impressed , then Daniel arrived and according to my son , because I was at work , Daniel proceed to make repairs , he had called me over the phone , I missed his call but called him back , he answered and was very professional , introducing himself , giving me the estimate , getting my a/c back on line and running .
All in all it was a very impressive experience , please give your employees some kudos for their performance it was outstanding , being in the people business also , I understand how much this means to your/our employees , Great Job ! and thank you so much .
I have added you permanently to my contacts on my phone . thanks again . Daniel C. 08/31/16 |
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John , I wanted to take a couple minutes this morning to report to you on a Service call you made for me at my residence.
I picked you at random from Google and I am glad I did , I called and Cathy answered and I explained my situation , that my A/C had stopped and my son was at home ill with flu like symptoms ,she put me on a brief hold and came back and stated she had someone on the way , I didn't expect the service call to happen that fast but I was impressed , then Daniel arrived and according to my son , because I was at work , Daniel proceed to make repairs , he had called me over the phone , I missed his call but called him back , he answered and was very professional , introducing himself , giving me the estimate , getting my a/c back on line and running .
All in all it was a very impressive experience , please give your employees some kudos for their performance it was outstanding , being in the people business also , I understand how much this means to your/our employees , Great Job ! and thank you so much .
I have added you permanently to my contacts on my phone . thanks again . Daniel C. 08/29/16 |
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Absolute Air service people are dependable, polish the, professionals. They always do a good job at a fair price. I wouldn't hesitate to recommend them. Mike L. 08/23/16 |
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Daniel was excellent in correcting the air flow thru my house. Also checked out both my AC units. Very helpful. Daniel C. 08/18/16 |
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The service man was Michael. He was very polite, did a great job and came out to get our air cool again within three hours of my calling the office. Very, very pleased with this company. Mike L. 08/16/16 |
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We were very pleased with the service we received. Daniel was very professional and knowledgeable with a great personality. Will use them again and recommend them to our friends and family. Daniel C. 08/16/16 |
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They always give me an accurate time of arrival. I have been using them since I moved here 4 years ago. They get out here and take care of business. I sometimes stand over them and ask questions and they answer them so I'm educated about what they are doing. They are patient and honest and I won't use anyone else. Daniel C. 08/11/16 |
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Daniel was prompt and very professional. He gave us several options to choose from. We appreciated his work and our A/C is working great. This is the 2nd time he has visited our home. We have 2 different units. Both times we were very happy with the outcome and work! Daniel C. 08/11/16 |
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Our experience with Absolute Air was very positive from beginning to end. Daniel came out to give us an estimate for our needs. He was efficient and honest. He did not try to push his company's products or services, but was willing to go with what we could afford. The next day the team of R.D. and Cade came to do the installation. Both were very personable and polite. They worked hard the entire time they were there. Never taking a break even though the August heat was unbearable in that attic. Their ability to work together as a team was amazing. R.D. was so kind in his explanations to Cade always telling him why and answering any questions. Cade was a willing learner. As I told them, I so appreciate the fact that they were so nice to my mom and me, but also to each other. I would recommend Absolute Air to others without hesitation.
Elaine Bell Daniel C. 08/03/16 |
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Mike was fast and efficient! He helped us set up a service plan and take care of our problem! Our family has used Absolute Air for a few years and we will be joining them! We would recommend them to anyone in search of HVAC service! Mike L. 07/25/16 |
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We just had Absolute Air install a complete CH&A system in our home. The install replaced 4 window units so it included everything including what could have been a very difficult install. The design had to overcome lots of obstacles due to our house being built inside a metal barn. (Barndominium)
The entire staff is trustworthy, competent, meticulous, personable, and very helpful. The price was fair and we are very pleased with the system. We would not hesitate to recommend Absolute Air. Daniel C., Sam H., John H., Kathy L., Mike L. 06/29/16 |
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We just had Absolute Air install a complete CH&A system in our home. The install replaced 4 window units so it included everything including what could have been a very difficult install. The design had to overcome lots of obstacles due to our house being built inside a metal barn. (Barndominium)
The entire staff is trustworthy, competent, meticulous, personable, and very helpful. The price was fair and we are very pleased with the system. We would not hesitate to recommend Absolute Air. Daniel C., Sam H., John H., Kathy L., Mike L. 06/29/16 |
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Absolute Air installed a new system for my home. The installation crew arrived on time as scheduled and promptly installed the equipment. Absolute Air's employees are very professional. I was very pleased with the service.; John H. 06/14/16 |
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We love this company and their support of Still Waters in Kaufman. When our air quit working we immediately called them. The technician was amazing, he quickly figured out the problem and worked up the cost for us. We ended up putting in a new unit because we had patched this one several times and it was 20 years old. I felt bad that the technician had done so much work to find the problem then we ended up just going with a new unit but he was extremely pleasant and helpful. He checked back with us multiple times to make sure we were happy with the new unit and system even though he didn't personally install it. I love having my heat and air controllable via wifi as well!!! Daniel C. 06/13/16 |
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Daniel was very helpful. Heanswered any question I had and more. Thanks! Daniel C. 06/02/16 |
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Daniel provided excellent service, he was very professional, and Absolute Air offers reasonable prices! We will be using them for all of our A/C needs in the future! Daniel C. 06/01/16 |
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Daniel was very professional and knowledgeable about what he was doing while installing the heat pump unit. He went out of his way to make certain that we were satisfied with the service and the product. Because of our experience with Daniel, we would highly recommend using Absolute Air & Heating. Daniel C. 05/16/16 |
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Great company, great service, great team. Daniel C., Sam H. 05/16/16 |
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Daniel came out today to check out our A/C. He was a very polite with a great personality. He was truthful about what we needed and probably saved us from having to buy a new unit in the next few years. He really knows what he is doing and does it very well. Thank you for your great service. Daniel C. 05/09/16 |
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