Absolute Air Air Conditioning & Heating
3443 East Highway 175, Kaufman, TX 75142
Phone: 972-932-5373
Website: absoluteair.net/



Absolute Air Air Conditioning & Heating - Our Reviews

Overall Rating

3182 star rating
(638 Reviews)
ReviewBuzz
984 star rating (197 Reviews)
Google
1293 star rating (260 Reviews)
Facebook
750 star rating (150 Reviews)
Better Business Bureau
115 star rating (23 Reviews)
Yelp
30 star rating (6 Reviews)
Superpages
5 star rating (1 Reviews)
Other
5 star rating (1 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Absolute Air Air Conditioning & Heating has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Excellent customer service
Daniel C.
10/23/18
 
Daniel is great always gives great service and real friendly and professional
Daniel C.
10/23/18
 
(no comment)
Jason., Daniel C., Troy H.
10/21/18
 
Daniel was great as usual. We never worry about being taken care of. We always appreciate everyone from Absolute Air!
Daniel C.
10/19/18
 
Absolute Air is a pleasure to do business with. First, the office called me to setup my fall Tune-up. Then they called to reschedule due to weather. On the rescheduled appointment Troy showed up on time and did the tune-up. Very nice and professional. It is good to know that I have reliable backup for my HVAC. !!
Troy H.
10/19/18
 
I have been using this company since 2012 and have never been disappointed. They have grown over the years and I have seen my original tech who is still GREAT move up the ladder. I was hesitant at first about losing him to the office but Absolute continues to hire "TOP NOTCH " technical and customer oriented technicians. No matter what the problem, what time or day it is they are always quick to respond. You won't be disappointed with Mike, Daniel or Jason. The best thing is, I have recommended them to friends and neighbors and have never had somebody come back to and tell me they were not OUTSTANDING. Thanks for the excellent work.
Jason., Daniel C., Mike L.
10/18/18
 
Troy always does great and fast job when he is here, all I can say is "KEEP UP THE GOOD WORK". David Neal
Troy H.
10/12/18
 
on time good prices and quick installation. very please so far
Jason., Mike L.
10/12/18
 
On time and was professional in his work.
Troy H.
10/10/18
 
(no comment)
Daniel C.
10/05/18
 
Daniel services our A/C units in spring and fall every year. He and everyone from Absolute Air are wonderful to work with! Best A/C service in the area!
Daniel C.
10/05/18
 
I called absolute air around 330 and got a call back from Daniel around 340 letting me know he was on his way. Daniel was very professional and explained the process to us and showed us ways to prevent future issues with our a/c. I will reccomend Absolute Air to everyone.
Daniel C.
10/01/18
 
My ac was not cooling Friday, called them at 2pm and they were there within an hour on a Friday afternoon. Troy was great, found the problem, fixed, and was very professional and friendly. I would recommend Absolute Air to everyone and call them again if I had any issues. that afternoon, I call 3 different companies and they were the only one that actually answered the phone... in my book - that makes a big difference.
Troy H.
09/24/18
 
Called at 8 a.m. Daniel was here within 2 hours. Fast, professional and friendly service.
Daniel C.
09/18/18
 
Daniel and Jason did an excellent job installing and walking me through all of the work complete and features on the new systems. Very friendly and helpful, left a clean workspace and finished ahead of schedule. Mark and Daniel helped out a lot with my questions up front on the ideal setup/design of the system for the house. Very happy with the service and the new systems. Highly recommend!
Jason., Daniel C., Mike L.
09/14/18
 
Absolutely the best AC company I have ever used! They are very compassionate and loyal to their customers and truly care about their needs. Daniel, Troy and Jason are the best and I am very thankful to them for all their hard work. Thank you so much guys! I will never use anyone else for my ac and heating. I will always use Absolute Air!
Jason., Daniel C., Troy H.
09/10/18
 
We have yet to receive anything less than great service from Absolute Air for our HVAC system. Ours is an older system, and it is used constantly because of my husband's poor health. While it might not be surprising that little things are now happening that require attention, the technicians that come to our aid are skilled and personable. Its wonderful to have confidence that our needs will be met when we need assistance.
Troy H.
09/06/18
 
Absolute Air came out on a holiday and had our air working again quickly. So glad to have a local company we can trust.
Daniel C.
09/05/18
 
Same day service and Daniel was very helpful. He took time to answer other questions we had not pertaining to our issue.
Daniel C.
09/05/18
 
Thank you Absolute Air for helping us with our A/C problem. You were quick to respond when we had questions and concerns with our bill. Thank you for taking the time to make sure we were pleased. We will recommend you to our friends and neighbors.
Daniel C.
09/04/18
 
Absolute air was very fast to arrive, when Troy arrived, he went right to work and had the problem diagnosed and repaired quickly. thank you for your service...
Troy H.
08/27/18
 
The service was great, Jason ,Kayden and Kyle worked so well together. Very professional. I would recommend these guys. Absolute Air great job!
Jason.
08/24/18
 
Prompt professional service at a very fair price. Explained the problem with the unit and what steps were required to repair. I will be signing up for a service contract with Absolute Air.
Troy H.
08/21/18
 
Troy was assume, showed up earlier then expected and had the problem identified quickly. Went and got the part (worked the warranty for me) and had the unit up and running within a couple hrs.. I've used Absolute Air before and will continue to use them. Have recommended them to all my neighbors.
Troy H.
08/20/18
 
Absolute Air ALWAYS makes sure to come out the same day we call them. Daniel is ALWAYS friendly and ready to tackle any issue we present to him. Absolute Air is a great company to do business with.
Daniel C.
08/16/18
 
Absolute Air ALWAYS makes sure to come out the same day we call them. Daniel is ALWAYS friendly and ready to tackle any issue we present to him. Absolute Air is a great company to do business with.
Daniel C.
08/16/18
 
When our ac unit stopped working late on a Friday night, Absolute Air had a technician at our home early Saturday. The tech worked quickly and efficiently and repaired our unit very quickly. This is an honest company who works to do the right thing. The technician clearly explained what the problem was and how it was fixed. We highly recommend using this company!
Chuck R.
08/13/18
 
Excellent treatment by the whole team. Daniel took his time to provide a concise estimate and answer all questions. Jason and Ryan did a great job of installing air handler even though the heat was tremendous. They all were professional and very courteous. They did a thorough job from start to finish, including clean up. Thank you guys!
Jason., Daniel C., Ryan H., Mike L.
08/09/18
 
I've been using Absolute Air to service my unit for several years,they are very prompt, service received the same day I call if there's a problem.Troy has always been the one to come out,he's very professional and friendly and good at his job,I will continue to use them
Troy H.
08/01/18
 
Let me start off by saying my wife is pregnant with twins. At first I called a different company to come out and check my a/c that was not working in the summer heat. After he no called no showed I was in a bind and called Absolute Air at 530, the technician Troy arrived later that evening and found a minor electrical issue preventing my unit from working, he fixed it quickly. He also took the time to thoroughly check my unit and make sure everything was operating at the correct pressure and functioning properly before packing up. Needless to say Troy kept me out of the dog house that night. I appreciated the fact that Troy took the time to make sure everything was working properly before he left even when I was most likely his last call of the night and I’m sure he was ready to go home. I will definitely use them again and would recommend them to anyone.
Troy H.
07/26/18
 
My wife is pregnant with twins, I called out another company to come out and fix my a/c but they never showed. I called accurate air at 530 asking for help and Troy showed up that same night. He had my problem diagnosed within the first 10 minutes, even late at night he checked all operating pressures and made sure everything was functioning properly before he left. Definitely would recommend them for any repairs and I know who I will be calling from now on.
Troy H.
07/26/18
 
They are all fabulous and very professional at all times. They have provided service to my home and to my business. I would recommend them to everyone.
Daniel C.
07/25/18
 
Always fantastic service!! We greatly appreciate the whole team at Absolute Air and their quick response when we call!
Daniel C.
07/25/18
 
Our upstairs a/c went out the night before we left on vacation. I called 2 days before we returned to schedule an early morning appt for our first morning back. Not only were they accommodating, they called to reconfirm their arrival time, and got us back up and cooled of in less than an hour. Also performed an overall service check and gave me tips to expend the life of our unit — esp in this excessive heat! 5
Daniel C.
07/21/18
 
Kristy got me an appointment the day after I called, between 8-10am. Chuck arrived promptly at 8am, got right to work. Checked my a/c out, did not rush, thoroughly went through my whole system and told me we were set to go. I appreciate the time he spent and the quick appointment. Absolute Air rocks!
Chuck R.
07/18/18
 
(no comment)
Jason., Daniel C.
07/17/18
 
Very good service! Nice, prompt, efficient and knowledgeable of our issues. Will absolutely use again.
Troy H.
07/06/18
 
Absolute Air never disappoints. They offer excellent customer service and are very quick to fix the problem. I would highly recommend them to anyone.
Kathy L., Chuck R.
06/28/18
 
I called Absolute Air to get my A/C fixed. The service pro Troy was at my home very quickly. He checked and tried everything in an attempt to repair the unit but due to the age and the amount of repairs needed I decided it would be better to replace the entire system. Troy called Mike one of the sales reps. and he was here in about 1/2 hour . Mike gave me a very reasonable price on a system that could replace my old one and contacted Kathy who helped me with financing. The new system was financed in less than an hour and scheduled to be installed the next day. Jason and Ryan arrived the next morning and did the installation. I want to thank Troy, Mike, Kathy, Jason & Ryan for making what could have been a stressful situation for me as a senior citizen a easy and pleasant resolution to my problem. I will continue to use Absolute Air and highly recommend them. God Bless you.
Jason., Troy H., Ryan H., Kathy L., Mike L.
06/27/18
 
On time and Chuck explained everything he was doing. Not only did he check the units but double checked the results. Great Job ! He is now our A/C guy !
Chuck R.
06/22/18
 
The guys at absolute air are awesome. I never have to worry about them taking care of business. They are honest and trustworthy. They have never let me down and jump through hoops when it comes to taking care of the customer. Thanks again to Mike and Daniel. John, you have a great staff!
Daniel C., Mike L.
06/22/18
 
Daniel did a great job in getting our air conditioner repaired in a timely manner. The repair cost came in much lower than expected since he got our fan motor purchased under our warranty. Also, we expected the repair to be completed on Monday, but he was able to finish the job on Saturday.
Daniel C.
06/20/18
 
We are owners of a new home. I called Absolute Air based on other reviews I have read online. My goal was to have a service contract with a local company, and to make sure my new system was installed properly and was ready to go for the summer. Chuck came out the next day and checked everything out. Easy to see he knows his stuff. He performed some maintenance and we got the service contract set up. From my initial contact with Kristy in the office thru the service call, I am very satisfied with absolute Air. I have no doubt that they will be there for us if we have any issues. Thanks!
Chuck R.
06/20/18
 
Excellent service. Fast, friendly support and reasonable priced. Absolute Air is the best for your A/C needs!
Daniel C.
06/19/18
 
The response time was super quick. Our home was cooling again within minutes of Daniels arrival. Such an amazing business. Thank you.
Daniel C.
06/18/18
 
On time, thorough and complete. A refreshing change after dealing with 2 HVAC companies through our home warranty company.
Daniel C.
06/18/18
 
UPDATE! We got our new furnace and ductwork! We Love it! So efficient and easy to manage thermostat. The installation was smooth with expert handling from Absolute Air! We highly recommend this company for peace of mind and great service. Don't hesitate to call them today!
Jason., John., Daniel C., Troy H., Ryan H., Kathy L., Mike L., Chuck R.
06/18/18
 
If you’re looking for a reliable and honest company to service your A/C needs, look no further. Daniel fixed our capacitor and he explained the process as he fixed it. The prices are competitive and the service is awesome! I know it’s hard to find the best companies for repairs because either the service is bad because they’re too big or too expensive, but Absolute is seriously the best!!! I will definitely be a regular customer!
Daniel C.
06/14/18
 
As always an excellent job. Fast, friendly and efficient. Been using them for several years now and couldn't be happier with their work.
Troy H.
06/13/18
 
Daniel did a great job, as always! Very thorough and professional.
Daniel C.
06/12/18
 

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