Absolute Air Air Conditioning & Heating
3443 East Highway 175, Kaufman, TX 75142
Phone: 972-932-5373
Website: absoluteair.net/



Absolute Air Air Conditioning & Heating - Our Reviews

Overall Rating

3182 star rating
(638 Reviews)
ReviewBuzz
984 star rating (197 Reviews)
Google
1293 star rating (260 Reviews)
Facebook
750 star rating (150 Reviews)
Better Business Bureau
115 star rating (23 Reviews)
Yelp
30 star rating (6 Reviews)
Superpages
5 star rating (1 Reviews)
Other
5 star rating (1 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Absolute Air Air Conditioning & Heating has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


I had my fall tune-up done this past Tuesday. Troy showed up right at the beginning of my service window. He has been here before so he got right to it. After he finished he went over the results with me before he left. Since the system is fairly new it's in pretty good shape and we want to keep it that way. It is good to know we have a reliable company with good people on call :)
Troy H.
10/24/19
 
Daniel is a very congenial man and is an expert working on air conditioners.
Daniel C.
10/23/19
 
Great, Friendly and Knowledgeable Service! Daniel Performs the Spring and Fall Maintenance on My A/C and Heating Unit. Daniel Will Answer Any Questions You May Have About Your Heating or Air Conditioning Needs......... :-)
Daniel C.
10/23/19
 
Excellent service. Respond to all calls very promptly. Provide excellent info/explanations about work completed.
Daniel C.
10/21/19
 
Always great and accurate service and efficient, friendly people.
Troy H.
10/21/19
 
Daniel is always top notch, friendly and professional. Glad to one of your customers.
Daniel C.
10/18/19
 
Great people and great service.
Jason., John., Daniel C.
10/17/19
 
Great fast and dependable service.
Daniel C.
10/11/19
 
Called them mid-morning on a Saturday, A/C had a motor out. It was replaced and our upstairs was cool again by mid-afternoon. Great service and great people working there.
Daniel C.
09/30/19
 
Very professional, very personable, very proficient and clear, understandable communication. Daniel respected my time and connected with me as a real, everyday person, not a job. Absolute Air came highly recommended. They seem very reliable and are definitely affordable, which we very much appreciated!
Daniel C.
09/25/19
 
Awesome Service!!! Daniel explained every option that I had available. He was quick to bring my new compressor and had me up and running with AC. Will be starting my maintenance plan soon!
Daniel C.
09/25/19
 
Excellent and professional service by Troy! I have a huge amount of confidence in this company and all of its staff!
Troy H.
09/25/19
 
As always Daniel did a great job got here when he said he would real friendly and professional Would recommend absolute air to everyone great people to work with Thanks to Christie also for scheduling the appt.
Daniel C.
09/24/19
 
the service was responded to very good. My tech. was professional and didn't run up the time clock
Troy H.
09/23/19
 
I would like to tell you how great Daniel Chronister was when he came to service my AC. He new what he was doing and very professional. I hope this company realizes how great he is and if you are not paying him enough step up he is a great asset to your company. The next time my AC needs service I want Daniel to service it. Thank you, Dorothy Little
Daniel C.
09/21/19
 
We are very pleased with the service afforded us by Absolute Air. In particular, Daniel has proven to be responsive, reliable, capable, and competent. We will continue to use them for our home and office needs.
Daniel C.
09/18/19
 
They were professional, courteous and timely! Everyone I dealt with there was fabulous!
Jason.
09/17/19
 
The honesty and integrity is beyond reproach.
Troy H.
09/17/19
 
We chose Absolute Air because of there honesty. We purchased a new air conditioner from them and it is the best decision we could of made. I highly recommend Absolute Air for all your air conditioner needs. Also a big shout out to Daniel and Troy, they were very professional and honest to us and for that we are grateful.
Daniel C., Troy H.
09/13/19
 
Daniel was very thorough and professional. HE diagnosed the problem almost immediately. He had the part on his truck and installed it. I would be very happy to have Daniel to service my equipment at any time.
Daniel C.
09/07/19
 
Had a great experience with this company. Troy arrived quickly and handled the issue with ease. He made sure everything was working fine even after fixing what he was called out for to make sure there were no other problems. All around a great service experience. Already recommended them to family with upcoming AC replacement project.
Troy H.
09/04/19
 
I have got to say that my experience with Absolute Air was a fantastic experience. Daniel and the crew were polite, courteous, and informative. They did a great job in a timely manner, and cleaned up after themselves so well you wouldn’t even have known they were here. I would recommend them highly to everyone. Thanks guys for a job well done and appreciated.
Daniel C.
09/04/19
 
Absolute Air is an awesome company. The folks there are quality people. I called on Wednesday and they had me booked for first thing on Thursday morning. Daniel is a great tech and person. He worked hard to fix out issues and made sure everything was running like it needed to be. Absolute Air believes in going above and beyond in everything they do. I would recommend them for a new unit, repairs, etc.
Daniel C.
08/30/19
 
Outstanding Service, on time!
Troy H.
08/28/19
 
Troy was able to service my A/C the same day that I called to report a problem. He sent a text when he was on his way along with his picture so I knew whom I could expect and it was a nice security feature. Troy went to troubleshoot the problem and was able to resolve it in less than an hour. I will be calling Absolute Air for their annual contract option.
Troy H.
08/28/19
 
Daniel always does a great job and is super friendly.
Daniel C.
08/28/19
 
We love Absolute Air!!! They always are quick to get out to fix any issues we have!! Danel has a great personality and always fixes our problems!!!!
Daniel C.
08/27/19
 
Troy was awesome and did a great job. Also ladies at the office have great customer service and very personable. Will definitely be my new go to AC company.
Troy H.
08/27/19
 
No comment
Troy H.
08/27/19
 
Daniel was there exactly when scheduled. He was very helpful, friendly and informative. I won’t hesitate to request their services in the future, if needed.
Daniel C.
08/27/19
 
Troy was amazing! He repaired what another tech, from another company, messed up. He kept us informed from start to finish. I’ll never let any other company service my unit. Thank you Kristy and Troy!
Troy H.
08/24/19
 
Troy did a great jo getting our unit up and running about 8:30 at night. very pleasant and professional about his work. Big shout out to Troy and Absolute Air!
Troy H.
08/23/19
 
Troy is always professional and takes care of what ever problems we are having. He explained what he was doing and why. We are pleased with him and with Absolute Air.
Troy H.
08/23/19
 
We called Absolute Air for a maintenance check. Troy came out and was here on time as promised. He was courteous and very informing of everything. Once his inspection was done, he went over his findings with me and I was even able to process payment with him! Will def. use them again. Quick, thorough, easy.
Troy H.
08/22/19
 
Fast and professional service!
Daniel C.
08/22/19
 
Daniel was very helpful in servicing my air conditioner. Daniel answer all my questions and show me how to operate the thermostat. I recommend calling them for any of your services
Daniel C.
08/21/19
 
very Informative and did not perform unnecessary maintenance.
Daniel C.
08/21/19
 
Jason and Blake was called out to install a new system after the first technician they sent out to check the system found it un-repairable and needed replacing he made the call and they came out the same day and installed the new system they did a great job. Thanks Jason and Blake. to all who read this we use Absolute Air at our Church in Kemp they are honest and fair on the cost of service. we also have had some of our members needing A/C work done and when Absolute Air was called they are there by the next day in most cases. I recommend this company and give them a rating of 5 stars a AAA company.
Jason.
08/20/19
 
I called Absolute Air at 8AM on a Saturday and the phone was answered by a service. Right away my call was returned by a representative of Absolute Air informing me that they had received my call and that a tech would be contacting me soon for my service. Just a few minutes later I received a call from Daniel, the service tech, who asked me what type of problems I was having. After a short discussion he gave me an estimated time of arrival as he was completing the call he was on and had another service call ahead on mine. Daniel was right on time and fixed the problem in short fashion. He was very friendly and professional. He took the time to inspect the total unit and provided us with helpful information to ensure that our system was safe and dependable. There was no extra charges for the Saturday call and the repairs were very reasonable. This is the second time I have used Absolute Air and would strongly recommend them to anyone needing service work, duct cleaning, or any other services. Thank you Daniel and Absolute Air for for your attention to customer service. Kevin and Donna
Daniel C.
08/19/19
 
Great job as always! Reliable, fair price, awesome workers! Wouldn’t use anyone else !
Daniel C., Troy H.
08/08/19
 
Technician was courteous and professional. Diagnosed AC issue within a matter of minutes and had replacement part on hand. Would highly recommend Troy and Absolute Air.
Troy H.
08/07/19
 
Troy was really professional and courteous. He also was very informative about my model A/C.
Troy H.
08/06/19
 
A/C went out at 2am. Our grandson is handicapped and needs the A/C for Medical reasons. Called a few minutes after 8 and by 8:20, they had dispatched Daniel Chronister to our home. Daniel was very professional, friendly and knew exactly what to look for. All the pricing was upfront and he had the replacement part on his truck. By 9:15, we had our system repaired and was again blowing cold air. We've used other A/C companies, but have finally found one that we will continue to use from now on.
Daniel C.
08/06/19
 
Troy was very knowledgeable and diagnosed the problem pretty quick. Thank you for the quick response.
Troy H.
07/24/19
 
Absolute Air jumped right on my issue, had someone out there the next day, and Troy kept me informed all the way through. Very professional all the way around.
Troy H.
07/23/19
 
Air went out around 9 one evening. Called them and within 30 minutes someone came. Found the problem, fixed it and sleep in cool comfort. Thanks Absolute Air for the great service and personnel that knew what they were doing.
Troy H.
07/22/19
 
DANIEL WAS POSITIVE, FRIENDLY AND HELPFUL. THANKS FOR A GREAT SERVICE CALL. I WILL BE BACK.
Daniel C.
07/22/19
 
We have relied on Absolute Air to keep our HVAC systems running efficiently for over 4 years. Daniel came out recently. He identified the problem and quickly resolved the issue. Daniel explained the problem and what was needed. We really appreciate the prompt response and great service we always get from Absolute Air.
Daniel C.
07/21/19
 
Troy arrived on time and promptly diagnosed the problem with my a/c. After the decision was made to replace the condenser, Troy returned the same afternoon along with Mike and Daniel and completed the install of a new condenser. All were professional, timely and courteous...as usual! Thanks
Daniel C., Troy H., Mike L.
07/19/19
 
The technician and the sales person were on time, nice and thorough. This was the most comprehensive look at our system. They listen to us and gave us an honest assessment of what neexed to be done
Troy H.
07/19/19
 

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