ARS / Rescue Rooter Houston - Our Reviews
Overall Rating
(2887 Reviews)
(1301 Reviews)
(931 Reviews)
(226 Reviews)
(11 Reviews)
(63 Reviews)
(111 Reviews)
(141 Reviews)
(13 Reviews)
(59 Reviews)
(23 Reviews)
(8 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period ARS / Rescue Rooter Houston has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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Kevin D.and Terry both came to my house on 11-11-14 to give my heater a check-up. Both were very nice, respectful, and thorough in the inspection. They offered up a couple of suggestions for me, as well as replacing a component that is important for the blower start-up. Kevin D. 11/12/14 |
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Kevin has been here before to check out our AC/Heater system. He is very nice and professional and does a great job. Kevin D. 11/12/14 |
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Al R. did a great job, he kept me informed on the status of our equipment. he did his work and left the area as clean as it was when he arrived. Nice guy and I would have him back anytime.
Ray and Brenda Al R. 11/11/14 |
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Jose was very polite and professional. He did a check on my heating system and checked the drain lines. He informed me about the air conditioner filters that ARS sells and delivers at a fraction of the cost of buying them at the store. Jose P. 11/10/14 |
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Mr.AL R. did excellent work and we are very happy. Thank You. Al R. 11/08/14 |
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Today, Nov 8, 2014, Kevin D. and his Trainee Assistant, Terry serviced our house and did winter tune up.
Both are patient, courteous and knowledgeable.
We bought a power SURGE PROTECTOR from them Kevin D. 11/08/14 |
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in the last week
He is friendly, honest, smart, and knows what he is doing. He keeps the work area and my house spotlessly clean. He is pleasantly soft spoken and never is intrusive. He know the HVAC equipment, how to make it run its best, and how to communicate to me. Thank you Al Al R. 11/06/14 |
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Jose P. is a Hvac Technician who can be trusted. Jose P. 11/06/14 |
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had a complete stoppage in my home and warranty company sent out a plumber that tried to solve the problem but was unable to do so. my problen was reassigned to rescue rooter to eduardo garza. he was in my home within 90 minnutes. very neat and clean individual with a neat and clean helper. he listened to my problen and immediately got to work with a camera and tools. within minutes he located my problem and had it cleared. excellent customer service and an asset to his company. Eduardo G. 11/06/14 |
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ARS came out today. The technician was very courteous and friendly. He made me feel comfortable in the work he did. ARS has been in business for so long we hold this to a high esteem of Quality work. Thank you Al Rodriguez for the great job you did today! Al R. 11/05/14 |
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Domingo did a very good Job. If he had re-lit my water heater after turning off the gas, I would have given him excellent. Thank you. Domingo L. 11/03/14 |
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Very professional. A great thinker. Good planning skills. Very clean and helpful. Went beyond the call of duty. If i owned a company i would want him around a long time.
Thanks,
Betty Perry C. 11/01/14 |
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Very professional and knowledgeable. Recommended ways to get efficiency and cost saving. Listens well and provide options. Overall a very good tech. Al R. 11/01/14 |
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I was pleased with the great customer service I received from the technician Stanley H. with ARS Rescue Rooter Houston.
Stanley arrived on time, was very professional and quickly solved my garbage disposal problem. I'm very pleased with the same day service.
Many thanks,
M.Callahan-Powell Stanley H. 10/31/14 |
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Domingo was very professional and did the work quickly and didn't make a mess which is unusual for any repairman. I would request him again. Domingo L. 10/29/14 |
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Dan(#165) with ARS came out to my location and was very friendly and knowledgeable. Had an estimate ready in no time. I would definitely use again for my plumbing needs. Dan F. 10/29/14 |
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Henry was courteous, friendly, and helpful not only providing the service for which he was contracted, but helping with other A/C and heating issues, especially the thermostat. I would request him again if needed. Henry L. 10/29/14 |
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We have used ARS (formerly Crown Plumbing) for more than 35 years. We have always been pleased with the staff & services. However, no one has provided better service or consideration for my wife's handicapped condition than Armando. He deserves special recognition for his efforts. Jerry Burke (281.468.1776). Armando S. 10/25/14 |
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This gentleman was on time, amazing, wonderful, very efficient, his workmanship was great. He did not leave any mess anywhere. His attitude was friendly, and very professional. We were 100% satisfied with his work. We will definitely recommend him and ARS to our family and friends.
best Regards, The Gibbs Family Kevin S. 10/24/14 |
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Billy was very knowledgeable and was able to accurately analyze my problem. His communication skills are very good and he presented alternatives to resolve my issue. I was very pleased with the service. Billy W. 10/23/14 |
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dsgagag Brian J. 10/22/14 |
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4 out of 5 stars Brian J. 10/22/14 |
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Jerry arrived within the appt window and did a quick assessment of the problem and was able to fix it. He did his job quickly and cleaned up afterwards and was on his way! Jerry K. 10/21/14 |
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Arthur G was very professional, reliable, and thorough in diagnosing the problem. As it may be that we needed to be educated about our system, he provided detailed information encouraging proactive actions we can do to maintain healthy systems. Thank you! Arthur G. 10/20/14 |
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Mr. Perry Coleman, can to my home today for an electrical problem. He was very professional. He researched the problem and immediately was able to tell me what was wrong. He did an awesome job and professional job. I would recommend his to anyone who need an electrical technician #30, Perry C. 10/20/14 |
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Ken #25 provided electrical services. Issues were identified other than the original schedule service. Electrical needs were thoroughly explained and completed in a timely manner, but still gave me time for any additional questions. Excellent customer service. Ken D. 10/17/14 |
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Great dependable, on time, respectful service. Jose P. 10/17/14 |
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A phone call by my husband to ARS isolated the problem, found they had the part and Matt L. was on our doorstep a short time later. He changed out the circuit board very quickly. Thanks, Matt!
We would definitely call ARS again. Matt L. 10/16/14 |
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Prompt service, excellent work Bao V. 10/15/14 |
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This is the second time Arthur Gonzales has worked on my HVAC system. This time I requested him. He knows his stuff!! He is the best HVAC service man ARS has ever sent to my home. I will always request Arthur in the future. Arthur G. 10/13/14 |
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Jerry K is the king or ARS!!! He is friendly, honest, smart, and knows what he is doing. He shows up with parts on his truck!!!! With all of the experiences I, as well as most everyone I'm sure, has had with service technicians, especially on the weekends, Jerry is a ray of light in the darkness! I know it sounds dramatic but the contrast between him and almost every other technician who's been here for anything is that dramatic! If you want smooth sailing and peace of mind, request Jerry for your appliance repair. He can actually, most of the time, do the whole thing in one visit! Yes, I did say one visit!!!!!!! Jerry K. 10/11/14 |
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Kevin performed our annual furnace maintenance check this morning. He arrived promptly as scheduled and did a thorough job of checking out our heating system. He was very professional and courteous, did a good job of explaining what he had found, and took care to make sure everything was cleaned up after he was done. Kevin D. 10/08/14 |
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I was very pleased with the technician (Jose) that came out to my house. He was patience and explained each step as he inspected my a/c unit, inside and out. He told me about the specs and why that number is used as a guiding spot. He also checked the attic and told me why I needed more insulation. Jose was very knowledgeable about his job and helped me to understand what was needed and why. Jose P. 10/08/14 |
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Matt 341 did a great job. He should be commended for his positive attitude and the great way he helped me. 10/08/14 |
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Matt #341 was very professional and was able to find the problem associated with my air condition unit. He explained the problem and was able to fix my unit. Even though the call was after hours, Matt arrived in a short time and left with my unit working leaving me with the piece of mind that my family would not be without air. Matt L. 10/07/14 |
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Kevin #355 did an excellent job providing our winter check of heating and cooling systems. Kevin D. 10/05/14 |
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Eric was prompt, polite and efficient. Gave me a complete review at the end of the inspection. Eric D. 10/05/14 |
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Bao Vo gave excellent service with real professionalism and caring. Thank you. Bao V. 10/03/14 |
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Jose did the most thorough inspection, maintenance and prophylactic service we have ever had done on our heating and AC units. In addition, he was very pleasant and professional. Jose P. 10/03/14 |
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Brian Jinkins was polite and answers all my concerns with my A/C Brian J. 10/02/14 |
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Jose P. is exceptionally professional. He know the HVAC equipment, how to make it run its best, and how to communicate to me (the customer) all the things I need to know. He keeps the work area and my house spotlessly clean. He is pleasantly soft spoken and never is intrusive. Jose P. 10/01/14 |
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Armando S. (#303)was my HVAC technician today and he was able to diagnose the problems and readily fixed everything I requested. His equipment and procedures were professional and he explained all the steps needed to complete what I was asking to be done. The time and quality of service were both great and I am reassured that my AC will be good for the foreseeable future. Armando S. 10/01/14 |
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Based on our experience with Jerry (237) from a previous repair on our Maytag dryer, we requested help from Jerry for a problem with our Maytag washer. He arrived on time, detected the reason for our problem, replaced the parts and explained what had happened very clearly. We were very pleased with everything. Jerry K. 09/30/14 |
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I've always received great service from ARS and this time was no exception. Matt (#341) did a fantastic job troubleshooting our AC leak, which ended up being a plumbing issue, and then getting all of our duct work connected back up after the issue was resolved. I highly recommend ARS and if you are having an AC issue, ask for Matt! Matt L. 09/30/14 |
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Jamie, has been extremely helpful assisting us with our system & his last visit was true to form. Jamie always make sure he explains everything that needs to be done before doing the work. He is an excellent spokesman for ARS. Jaime C. 09/29/14 |
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Brian J was very friendly and professional. The company unfortunately was not able to help due to the restrictions of my building, but he was so helpful and was able to refer me to somebody that could help Brian J. 09/29/14 |
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Jose P. Was very helpful and informative about keeping our units running properly in between visits as well as signs to watch out for indicating there may be an issue. Jose P. 09/27/14 |
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Erin C was extremely thorough in doing an annual inspection of my heating and air-conditioning systems. He also left his work area immaculate. He was willing to explain what he was doing and give a verbal report. In general, he was very professional. Erin C. 09/27/14 |
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Kevin,
Was so polite and helpfull. I would give Kevin him a thumbs up. He is very thorugh.
Thanks,
Bennie Volotko Miguel A. 09/26/14 |
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While Perry C. is somewhat taciturn (a quality I like) he was efficient, courteous, and had a nice smile with his "thank you for the business" on leaving. When I need ARS to do electrical work again, he will be the electrician I will ask for. Oh, yes one other point: he was well groomed---something that has not always been true with other workmen that have come to our house. Perry C. 09/26/14 |
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