Will Fix It - Our Reviews
Overall Rating
(3077 Reviews)
(655 Reviews)
(1462 Reviews)
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(84 Reviews)
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(248 Reviews)
(16 Reviews)
(56 Reviews)
(1 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Will Fix It has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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Sergio was very professional and knowledgeable about HVAC systems. Sergio listened to all of my concerns. Sergio was on time and was not in a rush to leave. He was as good as it gets. I have NO complaints Sergio D. 08/21/14 |
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Reasonable Price for Repair and was very knowledgeable in field, I would recommend this technician to friends and family. RICARDO GUILLEN. 08/20/14 |
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Reasonable Price for Repair and was very knowledgeable in field, I would recommend this technician to friends and family. Deasey G. 08/20/14 |
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Rudy Farias, installed our water softner and water heater August 19th. He did a wonderful job, and answered all our questions we had regarding the water softner we had and the problems we were having. We will continue using Will Fix It for service. RUDY F. 08/20/14 |
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Jonathan Garza came to our house to install a new water softener system and water heater. He was very professional, knowledgeable, and took the time to explain everything he did to us and our 16-year old son. Jonathan seems to be a great mentor for Mike, and led by example. Thank you for all you did today and best wishes for your future! Jonathan G. 08/19/14 |
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Rudy F. the HVAC specialist is indeed a specialist. He diagnosed the problem in only a matter of minutes, and took the necessary steps to correct the problem even though I told him I would do it myself because I could not afford the repairs at this time. As he watched me struggle to walk because of back spasm he agreed to take care of the problem. I greatly appreciated this. This is typical of the service I have received from Will Fix it in the past. Thanks team for a job well done and for helping this 74 year old when I was down RUDY F. 08/18/14 |
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Friendly, more than happy to inspect another item that might need repair. helpful and informative. I have used Will Fix It in the past and have always found their company trustworthy. Dean C. 08/17/14 |
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We have used Will Fix It before and obviously were satisfied with the service, therefore when we had a new problem crop up we placed a service call to them. Within one hour Mr. Deasey came to the house, explained my problem and proceeded to repair it. He was polite, friendly and efficient. Deasey G. 08/15/14 |
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It is always a pleasure to have, Will Fix It. They are very friendly and well trained tech. I would have no one else. 08/15/14 |
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Extremely pleased with quick response. Mario diagnosed the problem(s), fixed it and completed the paper work within an hour of arrival. He explained the problems, cost and gave me the choices in an easily understood manner. Yea Ha - it's cooling nicely. Thank you Mario and Will Fix It for a job well done! LGR Mario O. 08/14/14 |
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Victor was very courteous to me when he came out on a check up call. I wasn't quite sure if the system was working correctly and he came out right away and helped me with my questions. I'm very happy that I have become apart of the Will Fix It family and will forever be a loyal customer. VICTOR D. 08/14/14 |
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Thank you for y'all's service TERRY BRIEN. 08/14/14 |
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Rudy was very professional and curtious to me. This was the first encounter I've had with re RUDY F. 08/14/14 |
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This is my second time using Will Fix It. It's never fun having to get unexpected work done and pay for unplanned work or products. But the folks at Will Fix It were extremely accommodating and very pleasant and professional. Rudy F came out and inspected my air conditioner unit, diagnosed the problem, and gave me several options to consider. No high pressure sales (which I appreciate greatly). He worked with my timeline and budget and I decided to go with Will Fix It to replace my air conditioner. Rudy was very professional, yet friendly and a joy to be around. RUDY F. 08/14/14 |
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We had Mario out on Aug.13. from Will Fix It. Very pleasant person. He explained everything that was going on and did a great job. Also he cleaned up everything after he was done. Mario O. 08/14/14 |
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Extremely pleased with quick response. Mario diagnosed the problem(s), fixed it and completed the paper work within an hour of arrival. He explained the problems, cost and gave me the choices in an easily understood manner. Yea Ha - it's cooling nicely. Thank you Mario and Will Fix It for a job well done! LGR Mario O. 08/14/14 |
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Ricardo G. did our yearly A/C inspection. Will Fix It replaced our unit in 2008 and they have been extremely helpful in keeping our AC up to date. Ricardo was cordial and took his time to address all our questions & concerns. We're very happy with the company. RICARDO GUILLEN. 08/14/14 |
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This is the second time I have dealt with WIll Fix It. In a day and age where you have to beg for service Will FIx It actually FIXES IT without a buch of stress on your end. They come when they say they will - that's a miracle in itself. Their call center is great too ! I called at 6 am and got a service time between 8-12 THE SAME DAY ! Am I dreaming or what! My service tech was respectful and thoroughly explained everything and then - wait for it - DID NOT PRICE GOUGE ME ! I have found my FIX IT place for everything. Let WILL FIX IT ! Dillon K. 08/14/14 |
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To Whom it may concern:
I am providing you all with this feedback as I am very disappointed in the initial installation process of a newly purchased a/c unit purchased from your company. I am a local insurance representative for a local state farm insurance office and we have recommended your services to several of our clients regarding repairs. We recommend you guys because we have heard (from client feedback to us) that you all provide exceptional service and are very knowledgeable. So when it came time to replace our home's entire a/c unit I offered up your company to my mother as a reputable service company. Unfortunately, I have encountered poor service in regards to the installation of this unit as I have now had to call you guys to come back two different times in a span of about 10 days from installation to check: 1) a noise that turned out to be a "condenser issue" and 2) a Freon line issue that wasn't properly drained or flushed which caused the system to not turn on properly, the system kept trying to want to turn on but wouldn't.
We had another technician (Rudy) come and check this out and finally get this taken care of. He also advised that he will come back in about a week to check our system again to make sure that it is functioning properly. So while I am praising Rudy's work on fixing our system and providing that great service, all this could have been avoided if this system was just installed properly the first time around! While I was not at my home to watch this happen, my mother had advised that she had also heard one of the HVAC tech (James, as she said he was the shorter one) talking on the phone several times with who she believes was his significant other. she brought this up to my attention as she thought it was very unprofessional that he was arguing over the phone while conducting business or while installing the system. I'm not sure about you, but if I was at work and on my cell phone making personal calls and not performing my job, I'd get in trouble. We each are accountable for our work and if we are there, we should be working. While I am not entirely saying that caused him to not focus, I know that the job was not done correctly the first time for either that reason or any other.
In today's market with all these competing companies, it is very difficult to choose a quality company to provide the service your wanting for the money you are paying. With all the different companies, we decided to go with you guys and now I am wondering if this would be a concern that some of my insured clients might face as well? My only hope with this review is that this gets taken care of so that no other customers of yours would go through this same issue. JAMES & LUIS. 08/13/14 |
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Carlos is an excellent plumber!!! He provided many options that worked with our budget and priority needs, answered all of our questions and was so clear to insure that we understood everything. The work he did made us feel like we have a new house. I want to say that when Mario worked on our A/C--he and Carlos saved our life's because when Mario was in the attic working on the furnace, he smelled gas, checked around and discovered a leak. Carlos was super quick to fix the gas leak. What a scary thing! Thank you Guys, for all of your hard work. My house is SAFE! We will sleep well. CARLOS M. 08/13/14 |
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Extremely professional, and kind! We can depend on Will Fix It--it's like having a big brother coming to your rescue. Thank you, Mario! You did an excellent job. We have an old A/C unit, Mario gave me the option to fix or replace it. We are not ready to replace, so he fixed it with such a fair price! You guys are on my contact list, so I can ring you quickly, anytime I need help! You rescued us, and we appreciate it! Mario O. 08/13/14 |
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I never take the time to write about service from companies I do business with... I just keep using them. In this case I felt overwhelmed to send in a note about Joseph Arocha. We had complex tile job go bad with a wet floor and mold and such that actually had nothing to do with why Joseph was there but I want to brag on your exceptional employee. Joseph is ultra professional, courteous and did exactly what he said he would do. His communication throughout the ordeal was excellent, we always knew where we stood and he offered advice along the way. I wish I had more Joseph's in my business and Will Fix It is lucky to have him. Please give him the recognition he deserves because he goes above and beyond the call of duty. When I use Will Fix It again, I want Joseph taking care of me and my houses. Thank you Joseph and Will Fix It! Joseph A. 08/12/14 |
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Brad did a great job today on my toilet. That has to be a job not many people are excited about handling. He took care of the problem and now I can use my downstairs bathroom again! Whoo hoo! They were on time and professional AND there is a 30 day warranty on the service. 5 stars! Brad B. 08/12/14 |
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Deasey G. was a great electrician. He was on time and fixed the situation within 20 minutes. He gave a fair price and I would recommend him to anyone needing electrical work. Deasey G. 08/12/14 |
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Excellent service was trust worthy, polite. Mario O. 08/11/14 |
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Will fix it did an excellent job. I really appreciate Juan Pacheco and Mike Ramirez hard work. Juan was very kind and answered all my questions. Juan was also very Professional and explained what I could expect through out the entire process of the job. I will recommend Will Fix it to family/friends. MICHAEL R. 08/11/14 |
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Will Fix it was very professional at all times. The staff was willing to answer all my questions and explain in detail what the job entailed. Juan Pacheco was excellent and showed outstanding customer service. Because of the service I received I would definitely use Will Fix it again for any plumbing needs and I will refer friends/family to Will Fix It. Thank you for a job well done and Thank you Juan Pacheco. Juan P. 08/11/14 |
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Walter was fantastic. He showed a lot of patience and respect. He knows what he's doing too. Fixed my problem and was very good at explaining things to me. He seemed to be concerned with checking every aspect of the problem and determined to make it work. Walter R. 08/11/14 |
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Mario was great!. He was quick at discovering what was wrong with my air conditioning system and in explaining it all to me, and in covering my options to fix it. I will definitely be requesting him next time I need my system worked on or for any needed maintenance. Mario O. 08/10/14 |
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We had yet another great experience with Will Fix It! We've had more than one other company send techs out to look at our AC and Jonathan S. from Will Fix It was the first to be able to diagnose the actual problem with our AC and repair it much to my satisfaction! Jonathan was friendly, professional and quick with his work, and we would request him for future repairs and service for our HVAC system! Thank you Will Fix It and Jonathan S. JOHNATHAN S. 08/09/14 |
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Rudy F. is a great guy, came up with innovative solutions to keep the price down and even gave a great discount to keep within my budget. He even made friends with the dog (after giving him a treat). 08/08/14 |
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Will Fix it has always been prompt and accountable in all work concerning the a/c and heating services. The techs are professional in their service being customer service and mechanical service. The company has affordable prices for their services concerning a/c and heating services. Richard was very informative in a very basic manner so we could understand the work that he was to do and very professional and respectable to us the customers. The a/c is cooling great and I do tell people about Will Fix It . I will ask for Richard G. on the next service call. RICARDO GUILLEN. 08/08/14 |
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Rudy F. was great. Patiently walked me through options, came up with new, innovative ones when I asked for things a bit different, and gave a great discount to keep within my budget. He even made friends with the dog (after giving him a treat). Definitely a guy to ask for by name if you have any issues with your A/C. RUDY F. 08/08/14 |
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Thank you Will Fix It for sending us one of your bright employees to our home. He was knowledgeable,and answered all our questions. He was able to sell us on the Reme Air Purification System today. Looking forward to the product helping us with our allergies. Mary Lou and Roger Ruiz Oscar M. 08/05/14 |
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Dillion was very polite, professional and helped explain all he was doing. He also assisted in obtaining the best case scenario for all work done. This was greatly appreciated. I continue to use Will Fix It because they are very responsive and completive price wise. Dillon K. 08/05/14 |
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Mr. Carlos Mora did a wonderful job repairing and replacing the plumbing under my kitchen sink. He was very helpful, informative and efficient. He thoroughly explained everything at every step so that I understood and agreed with those repairs being the best option. He replaced worn parts and also parts that had been put together incorrectly by someone else and could have become a problem in the very near future. I really appreciate the fact that he explained WHY things needed to be done and showed the parts to me as he discovered the problems. I am very glad that Mr. Mora did the work, and I will ask for him personally the next time I need any kind of plumbing work. Thank you! CARLOS M. 08/03/14 |
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I had Rudy Flores come out after Champion AC installed my outdoor fan on BACKWARDS! My whole system was overheating. Rudy found the problem and even rewired the mess that Champion left. I'm going to need to replace my AC, but Will Fix It gave me a very fair price. Overall, I think I learned a lesson as to who to call for HVAC in the future! TERRY BRIEN., RUDY F. 08/03/14 |
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Quick no-hassle warranty service, experienced technician, helpful advice. Well done, Jacob. JACOB B. 08/02/14 |
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Will Fix It installed an air conditioner about a year ago in my home. They have quarterly maintenance checks where they come to your house to calibrate and check to make sure all is well with your system. Our HVAC technician was Oscar M. He was very thorough and answered every question we had for him! Thank you Oscar M. Your service was impeccable! Oscar M. 08/02/14 |
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representative Dillon was very professional along with his asst Richard they made sure I was educated in what was going on and what needed to be done, fast and efficient, good working attitude and fun to deal with, I know who im calling when its time to check my ac, if anybody need good honest people who are willing to SAVE you money and all around GREAT experience Will Fix It ..is the way to go....Thanks guys...Dillon and Richard way to go guys...see ya next time..Robert Ytuarte. RICARDO GUILLEN., Dillon K. 08/01/14 |
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Jonathan did an excellent job in correcting my plumbing problems. He and his team partner worked quickly, to install a new water pipe from my house to the city's water supply, with as great care to how the lawn area and bushes were dug out; now that all is in place, it is difficult to realize I had a trench going through my lawn and driveway! I wholeheartedly recommend Johnathan Garza. JOHNATHAN S. 08/01/14 |
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Jesse D. worked on my stopped up sink and fixed it. Then saw a drawer in my kitchen that needed a little screw. He fixed that in less than 2 minutes. I asked him to look at my master bath tub. He did and fixed that simply in 3 minutes. He was awesome. I have seen some good plumbers but he is the best, he is honest and kind. Another plumber from Will Fix came out and looked at my tub and said it would require excavating to get to plumbing, etc. I knew that was crazy talk. I left that a long and decided to deal with that problem later. Today when Mr. Diaz came I asked him about the tub and he fixed it in less than 3 minutes. As long as people like Jesse works for Will Fix It you will always have customers and a good reputation. Thanks Jesse Diaz. Jesse D. 08/01/14 |
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Mario does a great job for the customer, very personable and very through with his work. I think he is the person I will request for any further work at our house. He seems very knowledgeable and is quick to offer solutions and options to help the customer. Mario O. 07/28/14 |
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Rudy was very professional and upfront with us. He quickly made an appointment to have our ac system installed and he set up a portable ac unit in our master bedroom to help relieve the heat. The installation was done the very next day and the techs did the work in a timely manner. We are satisfied with the service provided quickly and efficiently. RUDY F. 07/28/14 |
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Will Fix It was very timely and responsive to our service need. Mario was very professional, quickly identified the problem, explained the repair options and proceeded to resolve the issue. Mario O. 07/28/14 |
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Dean C. was very knowledgeable concerning the plumbing work performed. Quiet and unobtrusive while working and once started, had little impact on my normal household activities Dean C. 07/28/14 |
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Mario with Will Fix It is a true professional! Despite having a slammed schedule on a Sunday afternoon, Mario was methodical, thorough, and accurate in fixing our issue. He gave us helpful, no-nonsense advice and recommendations and even pointed out mistakes made by previous technicians (from another company) that contributed to the inefficiency of our AC unit. I highly recommend Mario and Will Fix It and would use them again! Mario O. 07/27/14 |
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Brian was professional and obviously very knowledgeable. He was not bothered at all with me watching him work or asking a million questions. He was very friendly and even let me watch the camera as he searched for a broken pipe under my home! If I ever need a plumber again, I'll call Will Fix It and ask for Brian! The $69.99 drain clean out coupon from Will Fix It's website was also about the same cost to rent an auger and attempt to do it myself without the camera. Great Value!!! Thanks Brian and Will Fix It! BRIAN M. 07/26/14 |
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Dean C. was very professional and answered all of my questions. He did a great job on my annual plumbing maintenance. I have been a customer for at least eight years and have been very satisfied. Dean C. 07/25/14 |
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Dillon made a service call on Thursday evening and diagnosed our problem; he returned early Friday morning, together with Richard, with the necessary parts to solve our A/C problem, He called with pricing as he promised and meshed his schedule to coincide with mine, did the necessary repairs and was on his way. I have NEVER had 2 young men conduct themselves with more compassion and understanding ~ polite, respectful and eager to please. These 2 men are a definite asset to your company and I will be requesting either one of them the next time I need service. Please extend my gratitude to these men. KUDOS to them!! Karen McMullen Dillon K. 07/25/14 |
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