Reliable Heating & Air Conditioning - Our Reviews
Overall Rating
(1815 Reviews)
(1126 Reviews)
(71 Reviews)
(248 Reviews)
(100 Reviews)
(107 Reviews)
(27 Reviews)
(112 Reviews)
(11 Reviews)
(13 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Reliable Heating & Air Conditioning has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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Great folks -- have always been there when needed. 04/15/15 |
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Arrived on time and performed excellent service. Was very courteous and professional. Willing and able to answer questions. Joe R. 04/15/15 |
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(no comment) Dan R. 04/15/15 |
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I have always been pleased with the service from Reliable. Keep up the good work! Dan R. 04/14/15 |
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Excellent service. May be replacing unit in near future and will use Reliable because they are what their name says! 04/13/15 |
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The service I received from Reliable went above and beyond my expectations. The service technician did an excellent job of explaining the problem and an even better job of taking care of it. Thank you for the service and care! 04/10/15 |
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Teddy did an excellent job of explaining the information about my AC malfunction. He was courteous and went above and beyond in helping me. I will definitely use Reliable again and would recommend this company and their service guys to my friends! Teddy S. 04/10/15 |
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Excellent service on my air conditioning unit. Covered under warranty and didn't cost a nickle. I'm happy! Teddy S. 04/08/15 |
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Eric communicated well, was helpful and made it easy. Eric B. 04/07/15 |
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Always great service. Tech called ahead and took care of everything. Eric B. 04/03/15 |
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Excellent service. Service person arrived on time, determined the problem and made repairs. He was very professional. 03/31/15 |
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Joe is an excellent techie. Very courteous. Joe R. 03/30/15 |
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Explained problem and offered alternatives for correcting both short term and long term.
I have been a Reliable customer for many years and the name says it all! 03/19/15 |
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Cameron was personable and did a great job. He came out as soon as he could and had our unit working better than ever in no time. 03/18/15 |
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(no comment) Eric B. 03/18/15 |
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A very courteous and good technician. He can service our HVAC anytime. 03/16/15 |
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Very Happy with the service: however, their was no paper work showing the service?
Boomer Chris E. 03/16/15 |
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Joe did an excellent, thorough job checking the heating and air conditioning unit. There had been a lot of rain and the yard was very muddy. Joe was thoughtful enough to cover his boots before coming inside. As always, Reliable provided excellent service. Joe R. 03/11/15 |
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Joe did an excellent, thorough job checking the heating and air conditioning unit. There had been a lot of rain and the yard was very muddy. Joe was thoughtful enough to cover his boots before coming inside. As always, Reliable provided excellent service. Joe R. 03/11/15 |
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We use the 2 yr service an know as a home owner you must take care of your unit.. We purchased our unit from Reliable great deal. 03/11/15 |
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When they say they are coming they show up on time.. Tips on how to make your unit last longer.. When you call the office they are very helpful.. 5 star Heat & Air.... Mike B. 03/10/15 |
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Very pleased with service 03/09/15 |
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Teddy Sneed is one of the sharper knives in your drawer. He recently (2/27/15) completed a repair job on my Maytag Dual-Fuel HVAC system by installing a redesigned collector box with a proper vacuum orifice to correct a manufacturer's design flaw. The flaw prevented the unit from operating at maximum efficiency, i.e., the unit couldn't maintain the desired set point on the indoor thermostat. You are fortunate to have someone of Teddy's calibre on your team. Not only did he exhibit knowledge and mastery of his craft, he is the prefect ambassador for your business. I am certain that Teddy is one of the reasons Reliable Heating & Air consistently ranks as "The Best of the Best" in the annual Chattanooga Times-Free Press business rankings. For future service calls, I will specify and request Teddy Sneed for service on my HVAC system based on my satisfaction with his work and continued confidence in the service you offer. You are the best because of people like Teddy Sneed. Teddy S. 03/09/15 |
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Service tech was right on time, gave me information that I asked for in regards to my equipment. 03/06/15 |
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Excellent service by Cleatus Cleatus G. 03/05/15 |
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As usual Joe was through and professional. Joe R. 03/03/15 |
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I called about the ice buildup on my outside heat pump unit. I was told exactly what to do until the ice melted. When the unit was clear of ice I called on Friday afternoon, thinking I would have to wait until Monday to have it looked at; instead Joe came out in just about 30 minutes and fixed the problem. I love the way Reliable is always ready to help out. I have been with Reliable at least 40 years and they have always given me good service. Thanks Reliable! Joe R. 03/03/15 |
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Cameron is always polite and professional. The service is excellent and completed quickly. Cameron S. 02/27/15 |
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Richie diagnosed and fixed the problem and got our furnace working. Thanks. 02/27/15 |
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Mike was very polite and competent. I would recommend his service very highly. 02/26/15 |
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We appreciate Cameron's professionalism and friendliness. He served to maintain our confidence in our choice of Reliable by representing them in a knowledgeable fashion.
Thanks. 02/26/15 |
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Joe was very friendly and professional. He got the job done in a timely manner. Joe R. 02/25/15 |
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Richie diagnosed and fixed the problem with the furnace - igniter switch - very quickly. Also thank you for having him come so quickly after I called. Richie W. 02/25/15 |
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I have been your customer for many years...your technicians are extremely well trained. Your service is outstanding. 02/25/15 |
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I woke up Tuesday morning with no heat. Technician Cameron Scoggins told me that it may be a couple of hours before he would be able to come to my house, because he had two calls before me and he was in Ooltewah. I appreciated the update and told him I would be home all day so he did not need to worry. Cameron actually arrived at my house sooner than expected, he found the problem in no time, and had the part in his van so that he was able to have my unit up and running in no time. I was very grateful for the quick service and the fact that he had the part with him so that I did not have to sit in a cold house for hours while he went back to Chattanooga for the part. He was very courteous and helpful, letting me know all of the issues with my unit and what my options were. I highly recommend Reliable Heating & Air. Cameron S. 02/24/15 |
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Reliable has provided our Air Conditioning needs for over 10 years, very responsive and "reliable" service. Cameron S. 02/24/15 |
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Teddy S was upbeat professional and competent at his job. Very professional. I could tell he liked his job. Heat is working again. Thanks Teddy. Teddy S. 02/24/15 |
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Always courteous and professional. 02/24/15 |
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Eddie was very polite and did a good job servicing our generator. The weather was frigid but he never complained. Couldn't be happier. Eddie B. 02/22/15 |
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First rate service and people 02/21/15 |
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Reliable is always come when they say they will come; perform professionally and reliably Cleatus G. was truly a Service Pro, courteous, professional and knowledgeable. I know my system has had a thorough check when Reliable comes out. Cleatus G. 02/20/15 |
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Everything was very satisfactory including the technician who serviced my machine. I am so relieved to know that I have electrical usage in my house with the usage of of the compressor which you installed for me.
I told a friend about this product and he had one installed in his house and constantly praises this innovation.
Florence Tucker
02/20/15 |
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Cameron was great, very patient in explaining what he was doing and why. You guys are the greatest. Cameron S. 02/20/15 |
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We surely did appreciate the prompt service 02/20/15 |
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Eddie B. did good work and was very well mannered, however, I am having trouble downloading my email receipt from paying $375 for a new motor that was installed last week. Eddie B. 02/19/15 |
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Teddy S and Eddie B were both outstanding - timely, responsive, knowledgeable and genuinely nice guys. Reliable is a first rate company. Teddy S., Eddie B. 02/19/15 |
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Excellant Service 02/19/15 |
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Your technician was on time, polite, and finished his work without any noisy trouble. I could not have been more satisfied with his attitude and work ethic.
Florence Tucker Eddie B. 02/18/15 |
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Reliable is a great company. On Friday afternoon, February 13, my fan motor on my furnace died. I called Reliable and learned that I needed a new motor. Although the company services many units, it was not one that it sold. Reliable had to order the part. Even though we were without heat over the weekend and the following Monday during a very cold spell, service manager David W. looked up my old unit model and learned it had one year left on a ten-year major parts and labor warranty--something I had forgotten. It saved me over $1,200! Serviceman Teddy S. stayed on top of the problem throughout coming to our rescue as soon as he could. There are not many companies that would have taken the time and effort to save me money on a unit they did not sell. Honesty, trust, and excellant service are very valuable qualities. Reliable went above and beyond to fix our heating problem. Teddy S., David W. 02/17/15 |
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The Reliable Heating & Air Technician that services my units was very professional and timely in completing his work. He has been to my home to service my units before and I find him to be a real asset to your company!! 02/17/15 |
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