Reliable Heating & Air Conditioning
404 Spears Avenue, Chattanooga, TN 37405
Phone: (423) 266-2424
Website: www.reliable-online.com



Reliable Heating & Air Conditioning - Our Reviews

Overall Rating

9018 star rating
(1815 Reviews)
ReviewBuzz
5610 star rating (1126 Reviews)
Happy Call
355 star rating (71 Reviews)
Facebook
1223 star rating (248 Reviews)
Better Business Bureau
500 star rating (100 Reviews)
Google
529 star rating (107 Reviews)
Judy's Book
134 star rating (27 Reviews)
Superpages
550 star rating (112 Reviews)
Yelp
54 star rating (11 Reviews)
Yahoo
63 star rating (13 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Reliable Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Called Reliable early Monday morning with news that our Dual Fuel Unit had quit working on Sunday. Technician Mike Buckner came out, quickly identified the problem, had spare parts with him, made the repairs and put us back into service by Monday afternoon. Reliable had the technician report emailed to me immediately using their customer service system. I highly recommend this company for their commitment to keeping their clients happy and informed.
Mike B.
10/16/14
 
Good, consistent work.
Richie W.
10/16/14
 
Cameron made every effort to make sure that our air conditioner was working properly and even came back a second day to correct some things that he decided were wrong, and refunded the money that we had paid the first day. He was very honest and went out of his way to do the best job possible. Along the way, he explained to my husband what the problems were and what he was doing to fix it, answering all of my husband's numerous questions. We are extremely pleased with the service that we received, and the patience he showed us and courteous way that he answered our questions. He was not in a hurry and took the time necessary to do the job right.

10/15/14
 
Professional, courteous staff answered my call. I have always received the best of service with integrity and professionalism. I would not hesitate to recommend this company to anyone.
Richie W.
10/15/14
 
I was called yesterday to advise parts were in and service would install this afternoon. At 4:20 pm now, have not seen or heard from anyone!

10/10/14
 
Best service we have ever had! Joe is the best!

10/10/14
 
I have been a customer of Reliable for a number of years. A company with integrity.

10/09/14
 
Your service is on time and performed by people who are really good. Thank you for your good work.

10/09/14
 
Eric is a relaxed professional who got right to it, diagnosed the issue, and then fixed it. Courteous and punctual - what more could you ask for?

10/09/14
 
Reliable Heating & Air Conditioning has always lived up to its name. I am so confident that they will do an excellent job that I trust them with my house, the place where my family lives. The professionals are safety-minded and courteous; never giving us anything but respect and great service. I will always call Reliable for my HVAC services.
Cameron S.
10/09/14
 
Chris checked my heating system as part of the maintenance plan I have through Reliable. He did a fantastic job. He was very thorough and did a great job explaining everything.
The Team.
10/09/14
 
Great job
Cameron S.
10/08/14
 
My wife and I have been with Reliable since 2006 and have been very satisfied.The kind of business people I like.True to their name:Reliable:.And I couldn't ask for a more Reliable young man as Camaron.And I like him also.

10/08/14
 
Great job. Review found repairs necessary. Had the parts and completed repair.
Teddy S.
10/08/14
 
My wife and I ,have nothing but praise for Cameron S..A gentleman in all respects ,and knows his profession well..He works hard and tirelessly every time he has been here.I have called the company twice to praise him hope they have told him./They should. Ronald A. Johnson Sr.
Cameron S.
10/08/14
 
Reliable has consistently given us excellent service. A wonderful company to deal with. We highly recommend to our friends and neighbors. The Keilanys
The Team.
10/04/14
 
Joe was as usual GREAT. I could not ask for anything better
Joe R.
10/02/14
 
I have used Reliable Heat & Air Services since 1977. I have never been disappointed and they are always prompt. They have serviced my home and most all my rental homes without any negative situations. I will continue to call on them when needed.
The Team.
10/02/14
 
We have used Reliable for many years and have always received good service

10/01/14
 
Mr Mike Buckner gave us an excellent maintenance checkup call. Thanks for being there for me and my family! Paul Jones
The Team.
09/30/14
 
As always during our recent repair work, Reliable has give outstanding service with courteous, prompt, and knowledgeable personnel.
Teddy S.
09/23/14
 
Good service, addressing both routine maintenance and a specific problem that we were having with our unit. Our service tech even put up with pestering by our two dogs and was kind enough not to require me to put them up.
Eric B., Cameron S.
09/22/14
 
your service is super great, always call on your company...

09/22/14
 
GREAT job. Very thorough....
The Team.
09/17/14
 
We have been dealing with Reliable for several years. Reliable is always responsive and professional in dealing with any issue we have with our system. I would recommend Reliable to others.
Eric B.
09/16/14
 
Wonderful, just wonderful. Richie came right on time to restore cooling for us, and did so in less than an hour. He detected a leak in the condenser coil and returned with replacement parts. He installed the parts and everything is working well. Thank, Reliable and Richie..
Richie W.
09/15/14
 
Had an electrical issue resulting in no power to the unit. David W. discovered the problem and had the air back on in 20 minutes. Thanks so much!
David W.
09/11/14
 
I thought Teddy did a decent job fixing my air conditioning. However, he charged me to put my thermostat back on which I could have done myself. He didn't let me know initially that he would have to charge me for that. He should have been up front and honest about what he would have to charge for instead doing it on the back end.
Teddy S.
09/10/14
 
Enjoyed having David come out to service our unit. He quickly diagnosed the problem and got the unit back up and running shortly. Your guys are the best.

09/10/14
 
excellent service.

09/10/14
 
eric & alfredo both did a good job
Eric B.
09/09/14
 
Quick, knowledgable, and friendly service!!!
Eric B.
09/09/14
 
I called reliable heating and air when I thought I was calling another company. They showed up promptly and did a great job and their service charge was actually less than a current service company I was using. I've used them 100% since then for my rental homes and have always had a great experience. I've had three or four different service techs and they all are very professional and knowledgeable. This holds true for the office staff is well.

09/08/14
 
Joe has been servicing our HVAC system for years and if familiar with where it is and checks past problems.

09/08/14
 
the service i received from mr. JOe R. , I would give him 10 Stars, he seems to be a honest person, and always gave me the best service ever.
The Team., Joe R.
09/06/14
 
Cameron was on time ,I was very satisfied with the way he done his job very clean and neat . He explained what he was doing and why ,, VERY GOOD TECHNICIAN

09/06/14
 
Chris E. performed yearly maintenance on our AC unit, and I hardly knew he was there! Chris is very thorough, professional, and like all Reliable field techs, friendly and courteous. Thanks, Reliable, for having such a competent workforce. My HVAC system is the least of my worries, because I know I am being taken good care of with Reliable!
Chris E.
09/06/14
 
Mike did a great job for me and was very prompt. This was extra important today since the AC was down, it was hot and a holiday. He got my tenant's AC running quickly and prevented a bad holiday for them and me. Rick
Mike B.
09/05/14
 
Mike is the best. He calmly cleaned up our very old and corroded and rather fried unit and made it work some more. Thank you, guys!
Mike B.
09/05/14
 
Chris is friendly, professional, and conscientious. He performed his work quietly and efficiently, with minimum disturbance to our household.
Chris E.
09/05/14
 
As Murphy's Law dictates, my A/C stopped working in the middle of a 3- Day week-end and my husband was working out of town. Using Google Maps, I found Reliable Heating & Air. Rather than calling I used the online contact form. Within 4 hours Mike B. called and arranged to come that afternoon. He diagnosed the issue right away, had the necessary part on his truck, and had it fixed by 5:00. What a relief! I thought a service call on a holiday might double the price but it was only $20 extra. Thank you Mike and all the folks at Reliable.
Mike B.
09/02/14
 
We are very satisfied!! Our installer Teddy S was very well mannered, Was very knowledgeble,He worked hard to get our new split unit in on a very hot day & we would highly recommend TEDDY S & Reliable Heat & Air Frank & Donna Gordy Very Satisfied customer

08/31/14
 
Choosing Reliable was the smartest choice for us they were on time, cost effective, and clean and friendly, they gave us information about our unit that we did not know. I would highly recommend Reliable Heating and Air
Richie W.
08/29/14
 
Chris E was prompt and answered all my questions along with servicing and cleaning my air conditioning unit. Thanks Chris.
Chris E.
08/28/14
 
They have done a good job for me
Eddie B.
08/28/14
 
Cameron and Ritch worked to resolve our issue and both were excellent in arranging the response. They understood the issue, provided a quick response and solution...

08/28/14
 
This individual was prompt, courteous and very helpful!
Cameron S.
08/28/14
 
Reliable has provided me with great service for years. Richie was the technician this time and did a great job. Thank you.
Richie W.
08/28/14
 
Our installer Teddy S was very professional,well mannered,& very knowledgeable about the installation of our new split heat & air unit.We highly recommend Teddy S as well as Reliable Heat & Air THANK YOU TEDDY- S GOOD JOB Frank & Donna Gordy
Teddy S.
08/27/14
 
I ve used Reliable a few times now. They are very consistent with respect to job quality and response. Their weekend response was especially prompt and affordable. Other companies never even responded by the time Reliable was finished. The first time I used them they walked me through a problem on the phone for no charge. I would definitely recommend them. Ask for Cameron if he s available.
Cameron S.
08/26/14
 

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