Reliable Heating & Air Conditioning - Our Reviews
* Total number of reviews and star-ratings are based on
data collected during the time period Reliable Heating & Air Conditioning has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
Again Eddie B. was a pleasure to work with. Eddie B. 12/03/14 |
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Cameron called ahead, arrived on time, was very professional and efficient. Cameron S. 12/01/14 |
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The Reliable team is always on time and professional. Joe our Service Tech did a great job and was very courteous. He made sure not to track in mud while he worked and was prompt in meeting our scheduled maintenance time. Joe R. 11/29/14 |
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Excellent semi-annual maintenance visit. All went well. Cameron seemed very competent and was very polite. 11/26/14 |
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Great job. Quick. Easy. Professional. Dan R. 11/26/14 |
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Dan was as helpful as he could have been under the circumstances. All we did was change the filters and maybe that fixed the problem since it has not recurred. Time will tell. I still do not have a scheduled time and date when a representative from Reliable comes to my house to do the fall checking of the systems that I pay for each year. 11/24/14 |
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Excellent service, Mike!
The Griffins @ Heritage Landing Mike B. 11/24/14 |
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Service Rep very competent and pleasant. 11/20/14 |
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Dan was very polite and responsive. We are not sure the problem has actual been fixed, but it is not currently recurring. It happened twice over a two day period, but it has not happened again. We have to wait to see if it happens again. If so, I will try to trouble shoot the problem by observing the "red light" message occurring on the heating unit and report it to Reliable. Dan R. 11/20/14 |
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I appreciate the quick response time. Teddy S. 11/19/14 |
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Everyone should always ask for Teddy! He is the absolute best. He goes above and beyond the call to fix the problems. I would suggest Reliable give him a bonus!! I will only ask for Teddy when issues arise Teddy S. 11/18/14 |
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I have the most respect and appreciation with my association with Eddie and Reliable.
I have total confidence in the quality of service and promptness . 11/11/14 |
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i hqve used reliable for years and the name is true,, on time, courteous and reasonably priced,,,,all the service guys know their stuff and are nice to work with 11/10/14 |
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I've used Reliable for several years on different properties and have always been satisfied with both their personnel and performance. Joe R. 11/10/14 |
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Cameron is one of the best service techs I've ever had the pleasure of dealing with; from Any company. I had a twenty-two year old unit that we began referring to as "Frankenstein" because by the time I replaced it there were very few original parts left. I have now replaced it with a new Carrier unit and while I was well aware of Reliable's stellar reputation, Cameron was was a big factor in my decision to buy from them. I would recommend him, and Reliable, to anyone needing HVAC services. Cameron S. 11/07/14 |
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I had my annual service maintenance today and was very happy to see it was Joe Rose, that was taking care of me. I recall that the first time I remember Joe, his son was about 2-3 years old & his son is in his twenty’s now. Joe has always been very friendly, courteous, knowledgeable, professional and a very efficient individual. Reliable has repaired, replaced and helped me out in every way possible. They always try to get to me that very day or the next day even when I've called on a Saturday or Sunday and fix the problem the first try. David Correll runs an excellent customer service office, sales & service staff. Love Reliable Heating and Air. Joe R. 11/04/14 |
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I am so happy I chose Reliable to install my new air conditioning system this year. We bought a house built in 1935 and the duct work and air conditioning units needed to be replaced. We received several bids and although Reliable was slightly higher than one of the bids, we chose them for a couple of reasons: 1) reputation and 2) maintenance plan. Reliable has lived up to its reputation. The first night I turned on my heater and had a problem, Reliable came to save the night (and my pregnant guest) from getting cold. Keep up the good work and thank you! Teddy S. 11/03/14 |
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While having our routine maintenance service done I was pleasantly surprised at the conduct of both of the techs. I wasn't sure which opening in the ceiling tile led to the attic but they searched and finally figured the best route. Not only did they show me so I would know in the future but they vacuumed up all the particles from the ceiling that had fallen all over the carpet. Very courteous and knowledgeable staff! Teddy S. 11/03/14 |
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Cameron was very professional and courteous. Let me watch with out complaining. He went a little beyond the work required and put chlorine tablets in the A/C drain line. Made me me feel that I was getting my money's worth and then some. Repairs were made at a reasonable price. Thanks. Cameron S. 11/02/14 |
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Thank you for sending Cameron to handle our service call. He quickly diagnosed the problems and courteously explain his every step. He showed me photographs of the areas requiring repair or replacement. He certainly is a credit to Reliable. Would that there be more ike him. I would appreciate your passing my comments along to him. 11/01/14 |
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service i have come to expect from Reliable Heating and Air. Alwayd reliable--company, service, technicians. 10/31/14 |
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Thank you to Richie W.!!!!! Richie W. 10/31/14 |
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Cameron was great. He had the heater working within 24 hours after he first analyzed the problem. He presented a variety of options so we could make an informed decision. Cameron S. 10/28/14 |
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Cameron was great. He had the heater working within 24 hours after he first analyzed the problem. He presented a variety of options so we could make an informed decision. Cameron S. 10/28/14 |
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I have always been impressed with the service from Reliable and this time was no exception. Cameron arrived on time and did a complete inspection and cleaning of our two units. He was here for over an hour and to my husband's standards did an excellent job. Thanks Reliable for years of quality service. Cameron S. 10/26/14 |
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I'm very satisfied with Reliable's services, past and present, and look forward to our future associations. I'm confident that you will continue with your award winning public services.
Respectively William J. Johnson 10/25/14 |
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Very professional! 10/24/14 |
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Teddy came to perform the fall inspection on my furnace. Besides checking the furnace, he checked the vents in each room to see if they were working properly. He asked if I had a carbon dioxide detector and explained how important it is. He was very knowledgeable (answering all my questions), was thorough, and courteous. I will be requesting him this spring when the AC needs to be checked. Teddy S. 10/24/14 |
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Reliable is very reliable, what more needs to be said? 10/24/14 |
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Cameron was our service tech this time. He is to be complimented on his attitude, behavior and promptness. He is definitely an asset to your company. He did a great job. Thanks JC Thompson Cameron S. 10/23/14 |
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Reliable lives up to its name and beyond - the best in customer service and prompt response to service calls. Less than two hours after calling about our heater (which was an after hours call to the answering service) Teddy the technician came over - he analyzed the problem and quickly replaced the broken part with the utmost courtesy & professionalism. Little wonder that Reliable is praised for consistently excellent customer service - they have earned it. Teddy S. 10/23/14 |
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We have used Reliable for many years. They are always right there when you need them and do an excellent job. Richie took care of the problem at our house and a rental house. He was professional and very courteous. Richie W. 10/23/14 |
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Our experience with Cameron have always been excellent. He always goes the extra mile to explain the service performed and never seems to get rattled. One of the best I've ever dealt with. 10/23/14 |
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I like having the same person. I feel as if Eddie knows my heat and air. 10/23/14 |
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Teddy came out for our Gold Star checkup on the heating unit and was very polite and professional...This reflects the great service that we receive from Reliable. Thanks again and I will always recommend them to everyone. Teddy S. 10/23/14 |
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This was a seasonal maintenance visit, no problem to diagnose. 10/22/14 |
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Response time was fast and technician is always professional and pleasant to work with. Thanks! Cameron S. 10/22/14 |
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I have used Reliable exclusively since the mid 1990s for my home and my rental properties - They have repaired, replaced and helped me out in every way possible and have the best service and sales staff (kudos to Dave Dameron!! ) around. They always try to get to me that very day or next day (even when I've called on Christmas Eve) and fix the problem the first try. Love Reliable Heating and Air!!! Eddie B. 10/22/14 |
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Response time was fast and technician is always professional and pleasant to work with. Thanks! Richie W. 10/22/14 |
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I am always pleased at the service and maintenance of my central heating and air unit. Staff is always professional and do an excellent job of coming and working at a time good for me. 10/21/14 |
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I called Scott Monday AM...Dan provided service early afternoon. Spotted problem....fixed it promptly...very efficient...covered under warranty. Could not ask for more. Reliable H&A is the best. 10/21/14 |
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Very professional Eddie B. 10/21/14 |
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Cameron was very knowledgeable and friendly, he made sure to advise me of everything he was doing and provided me thorough information at the conclusion of his service. I was VERY happy with the service he provided to us.
Antinio 10/20/14 |
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Consistent excellent service, every time! 10/20/14 |
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Mike was friendly, courteous, and efficient. He was considerate of our carpet inside the house and informed us as he completed each step of the service. 10/20/14 |
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Ritchie of Reliable Heat and Air was excellent. Very professional, knowledgeable, and a great help. Richie W. 10/20/14 |
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-I. Love being able to talk with a person when I call. It makes me feel so much more special and they are attentive to whatever my needs are 10/19/14 |
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Thank you for your service; always dependable and consistent. 10/18/14 |
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Cameron is fantastic. 10/17/14 |
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Service Tech did a great job. Made me feel very comfortable, handled himself in a very professional manner. He spoke very knowledgeable regarding our problem, thoroughly answered all my questions and offered reasonable suggestions regarding preventable maintenance. Left me with a very confident feeling about selecting Reliable as our service provider. 10/17/14 |
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