Reed and Son Services, LLC
401 Center Street , Mt Airy, MD 21771
Phone: 240-315-6023
Website: reedandsonplumbing.com/



Reed and Son Services, LLC - Our Reviews

Overall Rating

4074 star rating
(824 Reviews)
Google
1581 star rating (318 Reviews)
ReviewBuzz
1146 star rating (232 Reviews)
Better Business Bureau
323 star rating (67 Reviews)
Judy's Book
175 star rating (36 Reviews)
Facebook
759 star rating (153 Reviews)
Yelp
85 star rating (17 Reviews)
Happy Call
5 star rating (1 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Reed and Son Services, LLC has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


no comment
KC.
09/18/20
 
Reed and Son Services came out to do a thorough investigation of the problem with our pipes before starting the job. They gave us a plan and an estimate and returned on time to do the work. We have a complicated older home, and the plumbers stayed the whole day and completed the job including an additional item. They were very knowledgeable and the work was well done. They took photos to use for future reference of how the pipes were done. They were thorough about cleanup and completed the work in the time frame they said. We have worked with other plumbing companies, and I would definitely recommend Reed and Son.
Brandon., KC., Hunter., Vince.
09/16/20
 
I am very please with the work Patrick did. Everyone I have talked to seems very concerned about my problem. I would definitely recommend this plumbing company.
Patrick R.
09/16/20
 
I've been working with Reed and Son Services since 2013. They always do an excellent job! Always arrive on time. Easy to work with. I highly recommend them.
Patrick R.
09/14/20
 
Reed and Sons installed a new water heater for me September 8, 2020. I was very happy with the experience from start to finish. Matt and Nick arrived right on time and did everything right. In addition to doing a proper install, they gave me a good price, respected my home, and answered all my questions. I heartily recommend them.
Nick., Mark.
09/11/20
 
I found the young man who was sent by Reed and Son Service to be knowledgeable, polite, and friendly. He serviced our system with out incident and conducted himself in a very professional manner. This is the third time I need Reed and Son Services to service a system or make a repair over the last couple of years. I have been very pleased with the results and highly recommend them.
KC.
09/10/20
 
Excellent quality from Frank & Joe B. Very friendly and knowledgeable.
Joe., Frank.
09/09/20
 
Professional Prompt Courteous Very Reasonably priced. I would highly recommend and would definitely use them again for future projects and or emergencies
Vince.
09/08/20
 
Frank and Joe arrived on-time to investigate a failing pressure reduction valve. They confirmed it was bad and replaced it in about 30 minutes. Frank took the time to answer several plumbing questions in easy to understand detail. I was very pleased with the whole process.
Joe., Frank.
09/07/20
 
Fast and professional. We have never had a septic and they were very informative in helping us understand the best way to treat the system. Thank you!
KC.
09/04/20
 
Called this morning, they gave me a time and they were here right on time. Both plumbers were knowledgeable and solved my problem quickly and according to the quote provided. Very happy with Reed and Son.
KC.
09/03/20
 
Vince was efficient, effective, informative and successful. Thanks.
Vince.
09/01/20
 
no comment
Frank.
08/29/20
 
(no comment)
Mark.
08/28/20
 
They did a great job. highly recommend them.
Nick., Vince.
08/28/20
 
Called Reed and Son Services around 1:30pm because we had a leak in basement, had a brand new water pressure tank installed by 3:30pm. Great service, very responsive.
Nick., Mark.
08/27/20
 
no comment
Nick., Mark.
08/27/20
 
Excellent job!! Turned out better than imagined. Would recommend very highly. Will use again if need plumbing work in the future.
Frank.
08/25/20
 
The techs came within 20 minutes of my call. They thoroughly checked the shower for plumbing issues. Discovered that the problem was not an issue from plumbing fixtures, but rather from deterioration of caulk in one lower corner of the shower causing the leak. I was impressed with their professionalism and honesty in their assessment. Will use Reed and Son for future plumbing needs.
Brandon., KC.
08/23/20
 
Frank and Nick did an excellent job. They were very prompt and professional. I would definitely recommend Reed and son to others
Nick., Frank.
08/19/20
 
SUPER SERVICE THANK YOU
Hunter., Patrick R.
08/19/20
 
Very professional and knowledgeable
Joe., Frank.
08/18/20
 
From the initial email request to completed services and everything in between, was quick, simple and professional. Sara was extremely quick with the responses in scheduling! Vince and Brandon showed up to the house on time, in their professional uniforms and walked me easily through the diagnosis and process for available services. On the spot, they were able to fix the issue, simple & fast payment and was happy to be able to leave a positive review. What I loved also is a few days later I received a thank you card in the mail. It was a nice touch from the customer service side of things. Will definitely use Reed & Son in the future!
Brandon., Vince.
08/13/20
 
Frank and Joe were out today to repair the drain under our kitchen sink. It may sound simple enough except the house is 100 years old and accessing this drainpipe is difficult. To access the area requires an army crawl from the cellar on the opposite side of the house through a dirt crawl space that has become wet from the leaking pipe. Equipping himself in a protective suite Joe met that challenge and had the drain fixed in less than an hour. Great work guys!!
Joe., Frank.
08/12/20
 
Mark and Nick were excellent. They told us what our problems were, provided options and costs. The job was done in what seem liked minutes! Prices are good. The customer service from the first phone call to the time Mark and Nick left was superb. Reed and Son Service is our go-to plumber from now on.
Nick., Vince., Mark.
08/10/20
 
Well done
Joe., Frank.
08/10/20
 
I needed professional advice about a leak in the basement snd they recommended a landscaper to change the contour of the ground outside the area where the water could be coming in. This was very much appreciated.
Patrick R.
08/10/20
 
Installed a new kitchen sink faucet. Showed up on time. Very professional and courteous.
Hunter., Vince.
08/08/20
 
The techs were both great. R&S always does excellent work when we need them. They always show up when they say they will, or earlier. They always do excellent work. Would highly recommend to anyone.
Brandon., KC.
08/07/20
 
KC and Brandon did an excellent job and I was very happy with the fact that not only did they speedily and efficiently take care of the requested tasks, KC also noticed a leak leading to my water heater that I had not noticed. They repaired that as well. Costs were very reasonable and I have no hesitation in recommending this company.
Brandon., KC.
08/07/20
 
no comment
Hunter., Vince.
08/07/20
 
They explained everything. Very professional and on time. Good value.
Hunter., Vince.
08/07/20
 
Called yesterday about getting a frost-free faucet replaced (had gotten an estimate earlier in the Spring when some more urgent work had to be done), was able to get an appointment scheduled today. Technicians were in friendly, professional, polite and finished in about an hour! Would definitely use this business again.
Brandon., KC.
08/06/20
 
KC and Brandon came out to the house. They took care of all of my plumbing needs. They were friendly, professional and very informative. I now have a reliable company to call for all of our water needs.
Brandon., KC.
07/30/20
 
Great Job KC and Brandon were the plumbers that installed a well pump system in my home. The work they performed was done very professional, They took the time to installed every part on the system level and cleaned up when the were done. KC also took the time to explain all my questions. Thanks for the great service
Brandon., KC.
07/29/20
 
no comment
Hunter., Vince.
07/28/20
 
Honest and professional.
Hunter., Vince.
07/28/20
 
Once again, Vince and Brandon fixed our plumbing issues! This time it was a troublesome faucet and water tank filter. Reed Plumbing provides the best in service and plumbing knowledge. Thank you for what you do...Soo important to our quality of life. We appreciate you.
Brandon., Vince.
07/26/20
 
Outstanding response, professional workmanship, fair price, friendly interactions. Reed & Son Services are highly recommended for good reason - they earn this rating by taking care of their clients. The owner arrived at my house within two hours of my non-emergency call to assess an outside well leak (failed pitless adapter). The problem was quickly and correctly diagnosed. An hour later the crew arrived with a backhoe and a 4' deep hole was excavated to initiate repairs, which took about an hour to complete. Called Reed & Son at 10 AM and the job was done by 2:30 PM. This was a non-rush job. Reasonable estimate (lower than I anticipated) and the final price was 15% less than the estimate. Definite 5 stars!
Nick., Hunter., Patrick R., Mark.
07/26/20
 
Reed and Son was very responsive and professional. They came out and provided a quote quickly and they were able to do the work quickly as well.
Hunter., Vince.
07/25/20
 
Immediate, prompt call back and job was done early the next day. Fantastic!
Brandon., Vince.
07/25/20
 
Have used Reed and Son twice and was very satisfied. Technicians are always friendly and knowledgeable.
Joe., Frank.
07/24/20
 
Have used Reed and Son twice and was very satisfied. Technicians are always friendly and knowledgeable.
Brandon., KC.
07/23/20
 
We had a complete loss of water. I called Reed & Sons first thing this morning. Vince and Hunter came out and diagnosed & fixed the issue. They were professional, personable, and very knowledgeable! We will be calling this company for future needs and highly recommend them!
Hunter., Vince.
07/23/20
 
KC came by to help with a stopped drain that I couldn't access myself, he was friendly, professional, prompt, and showed me how to fix the problem myself in the future if it happened again! I always love the service from Reed and Son!
KC.
07/23/20
 
We highly recommend Reed and Son as the company is very organized, professional and friendly. . Frank and Joe did an amazing job with several plumbing needs at our home and we are so happy with the results. They use quality parts and follow all the current codes for installations. I appreciated them taking time to explain exactly what was wrong and the best remedy. No job seemed to big or small. They just had one goal- giving us great service for a great price. Thanks again.!!
Joe., Frank.
07/23/20
 
We needed a couple of repairs at a time when plumbers are in high demand. We didn’t have to wait long, and they solved the problems quickly and thoroughly. Much appreciated.
Joe., Frank.
07/20/20
 
Frank and Joe provided us with an estimate for multiple activities. Both men were very professional and informative. They arrived on time, explained the work that needed to be done in a very understandable manner, and were very friendly. I will be sure to recommend Reed and Son for any future plumbing needs.
Joe., Frank.
07/17/20
 
Great service, prompt, professional and fixed the work needed in no time! Will definitely recommend to others and will call again should anything be needed in the future.
KC.
07/17/20
 
Patrick gave us
Patrick R.
07/16/20
 

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