Reed and Son Services, LLC - Our Reviews
* Total number of reviews and star-ratings are based on
data collected during the time period Reed and Son Services, LLC has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
Brandon fixed our sink, answered my questions and took a look at a few other issues for me. Reed and Sons are always professional. Honest, quality work. Highly recommend. Brandon. 04/05/21 |
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Brandon was very respectful and knowledgeable and courteous. Explained in detail concerning my kitchen sink leak and what was the problem. Highly recommend Reed and Son. Called other places but they wanted a Consultation fee , just to tell me i have a leak!. i definatly will use their services again. Brandon. 04/02/21 |
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Staff is always friendly and knowledgable. Reed & Sons fees are very reason able for the great service they provide. Brandon., KC. 04/02/21 |
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KC was polite, professional and friendly. They got me an appt. Less than 2 hours after I called. They provided fast and well done work for a reasonable amount. Will recommend to others. KC. 04/01/21 |
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Emailed them on a Sunday and Kris responded very quickly to my inquiry. They were able to get someone out on Wednesday. Vince came out and corrected three minor issues. Vince was knowledgeable, explained the problem, what he did to fix it, and even provided additional background as well. Vince was quick and efficient. We will use Reed and Son again for any future plumbing needs. Vince. 03/31/21 |
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KC
He is an excellent technician, and he represents Reed and son In a way that they would be proud of. He has been out to the house several times and always is pleasant and does very efficient work. Thank you KC and Reed and Son KC. 03/30/21 |
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Quick response. Very professional. Great quote so I agreed to have them do the work. Will provide feedback once job completed. Brandon. 03/29/21 |
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Vince and Dakota were both great. They listened to what I had to say and although presented with an unusual problem due to the prior install from a waterproofing issue, they were able to work around what was in front of them.
I gave them permission to tear out a drywall alcove if necessary to properly install the new sump pump, but to my great surprise and joy, they were able to work around that obstacle and didn't have to remove any drywall.
Althogh Reed and Son isn't my regular plumber, I'll be sure to use them again.
Thank you both to Vince and Dakota for all you did! Because of you I can now sleep knowing we have a second working sump pump. Vince. 03/28/21 |
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Vince is the greatest professional of all time! Vince. 03/26/21 |
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I woke up to discover... we had no hot water!
Ice cold!
I called Reed and Son Services...
They were here within an hour...
Within 3 hours we had a brand new hot water heater! (It took a bit longer due to our very old water heater/set up... to bring it all up to code).
They were very professional, friendly, and polite.
Even fixed a tiny leak/drip we had in a pipe (not related to the water heater), while they were here.
I highly recommend Reed and Son! Brandon. 03/23/21 |
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I was new to Reed & Son but on Sunday they arrived within an hour of my call and resolved my issue quickly. I would definitely use them again, Patrick and Brandon were great, easy to work with, and reasonable in terms of price. Brandon., Patrick R. 03/22/21 |
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The folks at Reed & Sons were helpful and friendly from my first phone call to the completion of the job! Frank was my technician and he did a great job, was thorough at diagnosing the problem with my shower/tub, was able to quickly get it taken care of. He was very prompt for both appointments and the emailed reminders and followups were helpful.
I would definitely recommend Reed and Sons with no hesitation! Frank. 03/19/21 |
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Great job as always by Reed Plumbing. Joe., Patrick R., Mark. 03/18/21 |
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I was very impressed with the knowledge. Everything was explained to me about the pipe sounds in a way that I understood. They brought up additional items that needed to be checked out and I appreciated that they were able to do that all in one day. Solid group. Frank. 03/18/21 |
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Company was very responsive! Staff was professional and knowledgeable. Felt costs were reasonable. I highly recommend Reed and Son Service, I will definitely use them again! Joe., Mark. 03/18/21 |
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Reed and Son have done two projects for me. They did a great job for a fair price. I recommend them without reservation. Frank. 03/15/21 |
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KC and the Reed and Son's team did a GREAT Job on our shower leak issue.
They also put a shutoff in for the condo unit where another company failed to replace when our hot water heater was replaced. Highly recommend this company! Brandon., KC. 03/12/21 |
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The technicians were pleasant, thorough and very knowledgeable. Highly recommend this company! Nick., Vince. 03/11/21 |
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Reed & Son was recommended to me by ********************** in Frederick Md. It was quick and easy to schedule an appointment to replace 4 shutoff valves. The technician, K.C., arrived promptly and did a quality job! K.C. is very professional, and is respectful of the client and of their home. He was very willing to show and explain the issues to me. It made me feel very comfortable with his skill and knowledge. Not only will I continue to call upon Reed & Son, they're going to install an all house water filter for me soon, but we will recommend them to our friends and family as well. Job well done!! Dan S******* KC. 03/11/21 |
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Gave me a clear answer to what was causing the shower faucet to not function. The price to repair was fair and honest. A previous estimate from other Plumbing Service was way to costly. Will use this Service again in the Future. Joe., Mark. 03/10/21 |
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Brandon was prompt and courteous. Office staff was very understanding. Finished the job quickly. Would call them again. Brandon. 03/09/21 |
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Prompt and professional. Very clean work. I feel very confident that the job they did was of the highest quality and I really appreciated the communication of what needed to be done and why. I will definitely call Reed out for all my plumbing needs in the future. Joe., Patrick R., Mark. 03/08/21 |
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Patrick and his team were quick, clean, and courteous while assessing and performing a full waste water pipe replacement.Every single person on the team was friendly, helpful, knowledgeable and respectful. I would definitely call them again and recommend them to my friends and family. Brandon., Brandon., Joe., KC., Frank., Vince., Patrick R., Mark. 03/04/21 |
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Excellent diagnosis and review of options. KC. 03/03/21 |
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Frank took care of our drain problem in a professional and timely manner..... Frank. 03/01/21 |
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We had a great experience with Rod and his team at Oasis. I called in Rod late to a new construction home build and he jumped on the ball immediately helping me design the backyard. Oasis installed a paver patio with firepit for us and we could not be happier. And on top of it, Rod is a cool guy. Thanks! Vince. 02/26/21 |
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KC AND BRANDON WERE EXCELLENT PEOPLE AND EXCELLENT WORK
THEY HAVE KEYS TO HEAVEN. THANK YOU VERY MUCH
I GIVE THIS COMPANY 101% Brandon., KC. 02/26/21 |
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It’s hard to find trustworthy service. So pleased to find Reed and Son. Vince did a number of repairs and an install and we’re super happy with the quality of work. Nick., Vince. 02/17/21 |
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Great service! We had a new fireplace installed. Needed a new gas line. Frank. 02/16/21 |
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Called to get an estimate for a cast iron bathtub install, estimator came out, seemed reluctant to do job,however promised to send me a quote, never sent and never heard back at all. Based on this experience I would not even consider hiring to do work. Patrick R. 02/16/21 |
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I called Reed and Sons on Sunday afternoon due to a busted main water valve. Chris R*** answered on the first thing and made immediate arrangements for the repair.Frank and Nick came out the next day, 2 hours before scheduled. They repaired the broken main pipe and valve along with an additional leaking toilet line. Frank explained everything and they completed the repairs in an hour. Everyone I dealt with were friendly and professional. I would highly recommend them to friends and neighbors. Nick., Frank. 02/15/21 |
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punctual, friendly, professional Brandon. 02/04/21 |
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no comment KC. 01/27/21 |
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Reed and Son picked up the phone when I called. No message to leave or answer service. I was given a day and time immediately. We were given a time between 10 and 12. Vince arrived at 10. He is friendly and professional. Vince installed our kitchen faucet, removed a disposal and answered questions about future improvements we want to make. We just moved into the area and are pleased to find reliable professionals. We will not hesitate to call Reed and Son in the future. Vince. 01/27/21 |
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We hired Reed and Son to handle some plumbing related to our master bath remodel in Aug 2019. We woke up Sunday morning to a major leak coming from a sharkbite the technician used to connect two pipes under our tub. There was extensive damage to our living room ceiling and we cannot get to the pipes because they are behind the bathroom tile. Meaning we have to demo our brand new bathroom to address this issue. We contacted the company first thing Monday morning and they sent a technician out immediately. The technician confirmed that the leak was coming from the sharkbite and admitted he was not sure why the previous technician would have used a sharkbite for our situation. He seemed confident that the owner would be willing to work with us to fix this issue. He was very kind, courteous and sympathetic. Unfortunately, the owner said the leak is outside of their 1 year warranty and therefore would not offer any reprieve for the damage caused by an obvious shortcut his technician took at great risk to us. He even said they would charge us to fix the actual leak. Although they have good reviews from other customers, please be extra careful with this company and watch over their work and choices. You expect to be able to trust a plumber to make responsible choices since they are supposed to be the experts. We are devastated to be dealing with this only a little over a year after our expensive bathroom remodel. Nick., Vince. 01/25/21 |
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We were very pleased with Nick and Vince. They were very professional and did a great job. We would definitely recommend them and Reed and Son Services. Nick., Vince. 01/20/21 |
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Vince is a good guy- he’s been out to our house before and he explains things well and lays out different options for us- highly recommend- Vince. 01/19/21 |
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Our water heater stopped working on a Sunday afternoon and I gave a call to Reed and Soon early Monday morning. I choosed them based on Yelp reviews and the fact they are a family owned company, in my area and have been in business for two generations. We just moved in the area and didn't know any plumber. The office was very nice on the phone and they dispatched Brandon that very Monday morning. He was very professional and easy to talk to. He quickly saw what was the problem, gave me some options to fix it and answered my questions. I proceeded with a new water heater (I was expecting that option since mine was quite old). In a matter of two hours I got a new water heater. Very happy! Would recommend them to everyone! And they have earned my business for years to come! Brandon., Patrick R. 01/18/21 |
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They fixed leak under kitchen sink and replaced line for whole house humidifier. Everything working great! Brandon. 01/18/21 |
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Great Company! Super prompt, polite, and did an amazing (top quality) job. Price was on point for what had to get done. I really liked the "meet your crew" email they send before so you know who is showing up at your door. The invoice also contained pictures of the work done. A crew and company. I'll be sticking with Reed and Son for any future plumbing needs! Nick., Vince. 01/14/21 |
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friendly same day service, neat and respectful of the property, problem corrected swiftly. I would recommend their service to anyone. Brandon., KC. 01/13/21 |
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Arrived promptly. Fully explained the process of measurement, procurement, etc. upon receipt of an estimate, will decide to proceed which project. KC. 01/08/21 |
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Reed & Son were great to work with. Very communicative about confirming appointment and sending info on which technician was coming. KC was awesome at telling me what happened and why, he answered each of my million questions patiently. Will definitely keep Reed & Son in my contacts list! KC. 01/05/21 |
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This is the 3rd job that these two guys have done for me. They know what they are doing and do great work! Nick., Vince. 12/23/20 |
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Brandon was prompt and professional. He was able to find the source of the leak in our bathroom and repair. I have used Reed and Son several times and they provide quality service. Brandon., Frank. 12/19/20 |
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I had my hot water heater replaced when it stopped working I called to make an appointment on a Thursday morning, the plumbers came out on a Friday morning, gave me some options and choices and they installed a new heater and removed the old one. Both technicians were friendly, respectful, knowledgeable, punctual and informative. And they did a nice job of cleaning up after their work was done. Their office was also very friendly on the phone and responsive in taking my call and making my appointment. I would hire them again for any other plumbing work I had and would highly recommend them. ` Brandon., Joe., KC., Mark. 12/18/20 |
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Second time I used their service, first time replacing a toilet, this time replacing a leaking water heater. They always provide prompt, on time, professional and quality service. KC and Brandon are nice, patient and thorough. They are my go-to plumber now. KC. 12/11/20 |
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A crew showed up when they said and got our well pumping water into the house. They made sure all the taps were free flowing. They wore booties to prevent tracking in mud and put down cloth protection on the rug where the drilling and cement work was done. During COCID19 be consistent and everyone wear the damn masks when inside of the home. Joe., KC., Mark. 12/10/20 |
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Vince at Reed and Son spent alot of time going over my estimate and talked through all my options. I really appreciated that. Vince. 12/09/20 |
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KC and Brandon were on time and very professional. We had several repairs that needed attention and they completed them in a timely manner. They were very respectful of our home and Covid19 compliant. We are very satisfied and would not hesitate to use them again. Brandon., KC. 12/08/20 |
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