ER Plumbing Services
11345 Allen Station Drive, Charlotte, NC 28227
Phone: 7048465371
Website: www.erplumbing.com/



ER Plumbing Services - Our Reviews

Overall Rating

6384 star rating
(1286 Reviews)
Facebook
749 star rating (151 Reviews)
Judy's Book
277 star rating (56 Reviews)
ReviewBuzz
1937 star rating (391 Reviews)
Google
1676 star rating (338 Reviews)
Better Business Bureau
1207 star rating (242 Reviews)
Yellowpages.com
30 star rating (6 Reviews)
Other
5 star rating (1 Reviews)
Yelp
414 star rating (83 Reviews)
Happy Call
10 star rating (2 Reviews)
Yahoo
5 star rating (1 Reviews)
Superpages
74 star rating (15 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period ER Plumbing Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Mike Walker was a life saver!! After ridiculously high water bills due to a leak in my front yard, he was quick to locate and repair it and put my yard back together. His sense of urgency and professionalism is rare these days and I am beyond appreciative!
Mike W.
03/02/16
 
On time and excellent service.
Richard P.
03/02/16
 
Jason H. replaced cutoff valves on our sink in master bath. Great work....quick, complete, neat, clean, orderly. Sociable too. Also was able to quote me on two other projects we may complete. Would definitely call again and recommend. Thanks!
Jason H.
03/01/16
 
Garrett was on time, found the problem, snaked and repaired the drain and pipes and even cleaned my sink where greasy water has been sitting for 40 hours. I wouldn't use any other plumber than Garrett, he is EXCELLENT, and fast!
Garrett H., Jeff M.
03/01/16
 
Terry S was very professional, on time and efficient. Problem was solved quickly and he cleaned up when he was through. Terry has serviced our gas fireplace in the past and has always been very helpful.
Terry S.
02/28/16
 
Great service. Very friendly. Good prices
Lance W.
02/27/16
 
Both Lance and Trinity were very professional and knowledge about water filters and general plumbing. The only plumbers we will use from now on.
Trinity H., Lance W.
02/27/16
 
Lance came out to my house to looks for leaks since our water bill has skyrocketed. He went above and beyond to locate the issue and was a very friendly guy. I would definitely go with them E R Plumbing again.
Lance W.
02/24/16
 
Excellent, fast service! Our technician, Leonard, was friendly and offered money saving suggestions. I called in the evening and ER Plumbing was able to set me an appointment for the next morning.
Leonard C.
02/23/16
 
We called ER Plumbing on a Saturday needing ASAP service for our Hair Salon. They had someone out within one hour. Jeff was friendly and knew his stuff inside and out. They solved our problem quickly and for reasonable money--no extra charge for weekend work. Thank you Jeff and ER Plumbing; we will call you next time we need help.
Jeff M.
02/21/16
 
Great Service

02/17/16
 
I have used ER Plumbing several times with excellent results. Recently Jason H. has provided excellent service for plumbing needs of a house getting old.
Jason H.
02/16/16
 
Jeff Malone, from ER Plumbing Services came to install my new Kohler Faucet/Sprayer and to install 1 Fire Hydrant handheld shower head in each of our bathrooms. I like for Jeff to come because he is knowledgeable, skillful, and efficient. He did a great job of installing the Kohler kitchen faucet/sprayer. It doesn't leak. It has a fine focused spray. He told me it was well-made because the inner parts were made of Brass rather than plastic like the one that broke and replaced. He installed the two bathroom handheld shower heads. So far they are working well. He has installed toilets for us, stopped leaks of faucets to our master tub, and is very dependable. He takes pride in doing the job right. Thanks Jeff Malone. Thanks, ER Plumbing for having such a skillful technician working for you.
Jeff M.
02/12/16
 
Garrett and Rich were very professional their work cleanly, on time and there was no damage to my house! I highly recommend them.
Garrett H., Richard P.
02/11/16
 
ER Plumbing recently installed a replacement water heater at our residence. The two man team arrived on time, completed the installation professionally and with a minimum of disruption. The team answered all questions and thoroughly cleaned the work area. Great installation. ER Plumbing has performed other plumbing tasks for us over time and the experience and results have been excellent on each occasion. I enthusiastically recommend ER Plumbing.
Lance W.
02/11/16
 
ER Plumbing recently installed a replacement water heater our residence The two man team arrived on time, completed the installation professionally, and with a minimum of disruption. The team answered all questions and thoroughly cleaned the work area. Great installation. ER Plumbing has performed other plumbing tasks for us over time and the experience and results have been excellent on each occasion. I enthusiastically recommend ER Plumbing.
Trinity H., Mike W.
02/11/16
 
Mike quickly located and fixed the break in my water line pipe..he was friendly and efficient in completing the job..
Mike W.
02/10/16
 
Can't say enough about the great customer service. I will recommend you to clients, friends, and family. Thank you!

02/10/16
 
Jason is the best plumber around. Very helpful and extremely professional every time he is in my building. Always walks me thru everything he is doing and explains what repairs need to be done and why.
Jason H.
02/09/16
 
Great service. Richard was very professional, yet friendly. He knew what he was doing and identified the problem and fixed it promptly. I didn't feel like I was gouged at all with regard to price. Highly recommended.
Richard P.
02/09/16
 
ask for lance, he is the man!

02/09/16
 
ER Plumbimg was great to work with. Everyone we were in contact with was respectful yet personable. Their rates were fair as well. Will do business with them again, but hope we don't have to.

02/09/16
 
We had a leak in the garage near our hot water tank. The technician arrived in a reasonable time, investigated the problem, explained what had to be done and told us the cost to do the work and how long it would take to complete the job. The leak was found in the pipe between the wall. An appointment was made for the next day. The leak was repaired and a new hot water tank was installed. Other questions were answered. The technician was pleasant and left the area free from any debris.
Lance W.
02/08/16
 
broken gas line, ER came out on Saturday all work completed ahead of promised time.....even dealing with the city inspectors! Lance is the man!
Lance W.
02/08/16
 
Reggie did a great job! Prompt and courteous
Reggie T.
02/08/16
 
We tried ER Plumbing after using some of the other big name plumbers in the area and being disappointed. ER was responsive when I called about our issue and they communicated the status of the field tech, Boyce, effectively. When Boyce arrived he was very thorough and took the time to walk through the problem and our options for repair. We will be using ER Plumbing for our future plumbing needs for sure.
Boyce D.
02/08/16
 
Overall, ER Plumbing Services was wonderful to work with. Everyone I was in contact with was very courteous, respectful and down to earth. Jeff R and Jason acted swiftly and accurately to pin point the problem and resolve the issue. Pricing was also reasonable. We had a broken sewer line and ER Plumbing Services made the whole experience more pleasant than it could have been. We felt we were in good hands right from the beginning. If you have a plumbing problem no matter how big or small, I highly recommend ER Plumbing Services.
Jason H., Jeff R.
02/05/16
 
Jeff's professionalism and honesty about what it would cost to fix the sink was appreciated. He did a very solid job in getting the sink repaired. Highly recommend!
Jeff M.
02/05/16
 
Great company to deal with from beginning to end! I received a very fair quote from ER Plumbing and then limped along on a slow leaking Water Heater. The leak got worse and I called them and they were out here the SAME day to replace the Water Heater. Reggie was a professional and quality technician and had me hot water quickly. All work was done in a very professional manner and Reggie cleaned up the mess from the old leaking WH and left things spic and span. ER Plumbing will remain #1 on my list for plumbing needs.
Reggie T.
02/05/16
 
You are awesome! We love you guys!

02/05/16
 
Terry was amazing,as usual! Not only is he an excellent and brilliant plumber,he also is such a nice and kind man! I was absolutely thrilled with the job he did and so happy to get to see him too! He is wonderful all around! As is ER Plumbing! You guys are the BEST! Check out my Yelp reviews for you all!
Terry S.
02/05/16
 
I had several people out to fix one of the sinks in my master bathroom and no one could figure out the problem. Jeff M. was able to diagnose the problem and had the parts to fix it and explain to me what the issue was. Great service!
Jeff M.
02/02/16
 
I would recommend them highly. We moved from NJ to NC, we need some service to our home and they knew what was the best way handle our issue. They did and very professionally too. Fast clean and polite with a friendly smile. Thanks, JM
Richard P.
02/02/16
 
ER Plumbing was extremely timing, professional, friendly, efficient, accurate, and helpful.
Reggie T.
02/02/16
 
Jeff M. was a true professional who diagnosed our plumbing problem and went about fixing it. We would recommend your company and Jeff M., in particular, to anyone who needs a professional job done.

02/02/16
 
Jeff is a great ambassador for E.R. Plumbing. He was able to identify our plumbing problem and set about fixing it in a professional and expeditious manner. His experience and knowledge were evident and his thoroughness was impressive and much appreciated.
Jeff M.
02/02/16
 
Richard P did an outstanding job troubleshooting a complex tankless water heater problem, offering a solution and making sure the solution worked upon completion of the job. Highly recommend Richard to family and friends.

02/01/16
 
Wow...finally a company and technician (Richard P) who deliver more than they promise. I used a general contractor during my home remodeling and installed two tankless water heaters. I called him back numerous times due to lack of hot water, system error codes and overall poor system performance. When the cold weather set in early in January the warm water disappeared altogether. I called another contractor in after checking with the local gas company for authorized service techs and his solution was to reposition the units to separate places in the house and re-pipe the supply lines at a cost of thousands. I decided to get a second opinion and found ER Plumbing on the manufacturers website. I scheduled an appointment and Richard P arrived on time and in uniform. He took some time to get the history of the problem from me, looked through the house to see for himself where the hot water is needed and then conducted a few tests on the hot water system to determine where the problem might be. As Richard conducted one of the last tests I went to the farthest bathroom from the unit and turned on the hot water....voila! Hot water....and I mean HOT water....for the first time. In what turned out to be a very complicated problem with gas pressure, gas regulators and pipe sizes Richard figured out the problem was not enough gas pressure and designed a fix to deliver the proper amount of gas to each unit. Excellent troubleshooting skills. When he left that day we had hot water for the entire house using only one unit and plan from Richard to return and complete the fix with some parts he had to get. When he returned that Monday to complete the fix it turned out the entire gas supply to the house was regulated in such a way that only one tankless system could operate. Richard again designed a fix. Using another regulator and some dedicated piping Richard delivered the needed amount of gas to each unit while not changing the gas supply to the rest of the house. ER Plumbing lives the motto..'Serviced once, Client for life.'!
Richard P.
02/01/16
 
Great service from initial phone call to completion.

02/01/16
 
Jason H. was very helpful and knowledgeable on every aspect of the jobs he has done for my company. Will come back to ER Plumbing every time. Dave has been very helpful with things that I need and the follow up services is top notch. Candie in the office is very helpful and friendly. overall I could not have asked for better service.
Jason H., Candie M.
01/28/16
 
We had a plumbing emergency and I called them in the morning and Jason was there within a quickly. He was great. And I think the cost was reasonable......I don't feel like I was overcharged. Thanks!
Jason H.
01/28/16
 
I've given a more detailed review on yelp. They were great. Mike took the time to explain everything to me and even came back after installation was done to address additional concerns. Really took the time and I felt valued as a customer.
Mike E.
01/28/16
 
Very pleased with service from ER Plumbing. Communication was smooth from first contact with office to completion with email receipt. Leonard was right on time and handled our stopped up toilet quickly and efficiently. ER is called frequently by our homeowners association due to the age and small size of pipes in our patio home community. I appreciate the professional and courteous service they provide for Oberbeck Village.
Leonard C.
01/26/16
 
Reggie from ER Plumbing was GREAT! Courteous, fast, and neat! Had three jobs for him. All problems fixed. Reasonably priced too.
Reggie T.
01/25/16
 
A truly professional plumber makes a difference, whether you have a little leak or a major plumbing need. You want to know an experienced, well-trained person is on the job. And sometimes that means help on a weekend or late night. Since my husband died a few years ago, Dave Parker's E.R. Plumbing Services has fixed problems large and small, including a late night trip for a pilot light that went out. Most recently, two days before leaving for Thanksgiving in Europe, my water heater began leaking. Dave had me take pictures of and measure my existing unit so he could get the right replacement. The job was complicated by the need to replace venting. Terry, who has taken care of other work at my house, and an apprentice were careful to protect flooring and get the new heater installed tested and working. Thank you Terry-and to Dave for building a team of professionals.
Terry S.
01/23/16
 
Richard P came to repair hot water line from dishwasher to hot water connection in my old house and he did an outstanding job that no one would touch but an experienced and dedicated employee. He was very efficient and explained each step of the process. I would highly recommend his service to anyone with plumbing problems in our area. Debra on telephone with my first contact and had a smile in her voice and was awesome and helped me when I had to reschedule. Refreshing to meet and have such great service team. Thanks for all your effort and hard work Claudia Mady
Richard P.
01/20/16
 
ER Plumbing sent us Richard who was a very Good professional and he was a very experienced plumber who knew what he was doing clearly. ER plumbing is very good and they take care of their customers well.
Richard P.
01/19/16
 

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