Columbus Worthington Air - Our Reviews
Overall Rating
(2254 Reviews)
(926 Reviews)
(645 Reviews)
(201 Reviews)
(14 Reviews)
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(297 Reviews)
(62 Reviews)
(3 Reviews)
(51 Reviews)
(20 Reviews)
(21 Reviews)
(1 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Columbus Worthington Air has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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Rob and Ba did a fantastic job installing two complete HVAC systems for me. Very professional and cleaned everything up after they finished. The installations were done extremly well. Rob C., Ba P. 07/11/18 |
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We were very pleased with Kenny's style and expertise when inspecting our air conditioner. He showed me how to properly put a filter in as we had the old one in backward. He gave us advice on how often to replace it. He also hosed off our air conditioner and let me know how to keep it clean. He was very kind and considerate giving us confidence the company for the future. Thanks Kenny -Bravo! Jim Kline Kenny W. 07/11/18 |
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Kenny was amazing! Great attitude and very professional. Anytime in the future I need HVAC services I will be calling Columbus Worthington Air and requesting Kenny! Thank you so much! Kenny W. 07/11/18 |
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Everything went very smoothly for this service call. The company called me when the Tech was on his way, like they said they would. I had time to leave work, and I pulled up just as he was pulling up !
David O. was the technician, and I bombarded him with questions, and he answered all of them patiently. He was very professional and knowledgeable. The visit went very well, with David offering me his recommendations about how to manage my HVAC system going forward. I was especially happy that nobody scared me into having to get a new system right at this moment, but I was told that the unit was approaching the reasonable life span. I was stressing out before the visit, because it has been a while since any maintenance has been done on the system, but... I felt a lot better afterward. A great visit. Thank you. David O. 07/11/18 |
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Zach. S and Andrew. V did an excellent job installing everything. Zach S., Andrew V. 07/11/18 |
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Rob E. Was very personable and professional. Definitely felt very comfortable while he was there Rob E. 07/11/18 |
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Lee G. was great, on time, professional, & took the time to educate me on our system. Feel better that our air conditioner is working better now. Lee G. 07/11/18 |
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Jamie does a wonderful job working on our HVAC. He is very informative and relays details to my wife and I in a "language" that I understand. Jamie T. 07/10/18 |
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David came out today to fix our air conditioner. He had to do wiring outside in the pouring rain and was still smiling. He did a great job! Thanks! David O. 07/10/18 |
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CW Air remains at the top of our list of home maintenance contractors because of the reliability & quality of performance. 07/10/18 |
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Jamie Thompson is the best! Wouldn't let anyone else near my old furnace!!! Jamie T. 07/09/18 |
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My AC unit wasn’t cooling correctly. After a very hot night I called Columbus Worthington Air and they scheduled me for an appointment the same day. Ian showed up on time and did a fantastic job. He also provided me with additional knowledge on how to better care for my AC unit. The whole process was very easy. I’m impressed! Ian H. 07/09/18 |
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Jamie arrived on time, serviced my equipment, and answered all my questions. Jamie has serviced my mechanicals for some time and I can always count on him to be honest and professional. Jamie T. 07/09/18 |
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Keith did a phenomenal job on our install this morning. Professional, timely, clean, polite, and very clear in explaining everything. I would highly recommend him and your business because of him. Keith S. 07/09/18 |
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Nice job Andrew V. 07/09/18 |
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David O., very professional. Continuous communication & updates of any issues or status while maintaining our system. Conscientious of homeowner's home. Very much appreciated. David O. 07/09/18 |
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Kenny was excellent, professional and very knowledgeable about the entire process. Kenny W. 07/08/18 |
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I have used Columbus Worthington Air on three different occasions in the past 2 years and have been extremely satisfied on each visit.
When a tech recommended I replace my 15 year old system, salesman Ryan was patient and knowledgeable, especially since this was my first time purchasing a system. Additionally, Ryan was honest throughout the whole process and did not try to push me in purchasing system features I didn’t need.
When it came time for the install, Tyler W. and Winson S. were excellent. They were courteous and informative during the entire visit. At the end of the install, they stuck around for a few extra minutes to explain how the entire system worked in my home.
I plan on using Columbus Worthington Air in the future and definitely recommend them to others! Tyler W. 07/08/18 |
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I will continue to refer you to folks on my mail route!
Thank you,
Pamela :) 07/07/18 |
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Was on time, friendly, and finished the job ahead of schedule AND he fixed it!!! Rob E. 07/07/18 |
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We had been using Shelby for all our maintenance calls, but since Shelby is now doing commercial calls, we intend to ask for Rob from now on. Your office staff answering call is also exceptional helpful, and I enjoy joking with them whenever I call !! 07/06/18 |
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Rob E. arrived in the first hour of the 2 to 6pm window on a very HOT day, taking the heat in stride. He checked all the systems, one part that needed replaced was no charge -still under warranty. No muss, no fuss, he didn't even break a sweat, on to the next call in about an hour. Rob E. 07/05/18 |
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Well first of all I never received the scheduled service. I was scheduled to have an air conditioning tuneup between 8-1pm on June 30,2018. I called that morning and talked to the office to confirm the appointment. Yes I was told you are on the schedule. Finally, after waiting for over 5 hours and no call I called the office and they said you were in the system for 8 to 1. There was no reason why this had not happened. I understand how things can happen and change but common courtesy not to give me a call for 5 wasted hours the weekend before the Holiday is just inexcusable Adam S. 07/05/18 |
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Excellent, very professional. Rob explained step by step what was being done. When finished, he reviewed the process and asked me if I had any questions, which I didn't. Rob C. 07/05/18 |
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Tidy and efficient, Jeff and Todd were both personable and knowledgeable installers and left me cool, happy, and with no questions left unanswered. Jeff B., Todd R. 07/04/18 |
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Tyler and Adam went above and beyond the call of duty by installing our new Bryant A/C unit on the Fourth of July. They arrived promptly as promised. We appreciated their friendliness and professionalism. They both were more than willing to answer questions that we had about the install and took the time to instruct us on the use of the new NEST thermostat. My wife and I were very satisfied with their service. Top-notch! Tyler W. 07/04/18 |
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Excellent. Andrew really knew what he was doing. The ratings of CWA are very accurate. 07/04/18 |
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Excellent fast service by Andrew on 4th of July. Hottest day of the year. Andrew M. 07/04/18 |
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The company was able to fix my AC unit within two days of calling. Other places I contacted quoted at least a week, which would have been miserable in 90 degree heat. Kenny was unbelievably quick to assess the problem and completed the repair in under an hour. He also suggested I clean the unit coils myself vs charging an additional fee. I cannot say enough positive and I will absolutely call Worthington Air in future. Kenny W. 07/03/18 |
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Kenny was awesome! Even after a long day with high temperatures, he was pleasant and understanding. I trusted that he was going to fix it correctly. We so appreciate his help! Kenny W. 07/02/18 |
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5 Stars excellent work done fast will recommend. Rob C. 07/02/18 |
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Rob E was right on time, very polite, explained everything he was doing, pointed out features of our HVAC equipment, worked with our existing warranties to minimize expense, cleaned up after work was done, and walked me through all charges. He certainly builds trust in Columbus Worthington Air and the quality of its work. Rob E. 07/01/18 |
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Rob E. performed my annual air conditioning servicing. He was thorough, efficient and very communicative. A , and I'd be happy to have him back anytime! Rob E. 07/01/18 |
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Mr. Ward was prompt and polite. We very much appreciated his service. Kenny W. 06/30/18 |
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Outstanding service. Called in advance to confirm their arrival time. He and Adam worked as a team. They explained what they were going to do and very efficiently got us up and running. Very greatful to have AC again! I would highly recommended them. All aspects of the company’s service were commendable. Adam S. 06/30/18 |
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Michael was courteous and professional. He also provided tips on things I could do to maintain my AC, which I appreciated. Thank you Michael! Michael W. 06/30/18 |
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Well first of all I never received the scheduled service. I was scheduled to have an air conditioning tuneup between 8-1pm on June 30,2018. I called that morning and talked to the office to confirm the appointment. Yes I was told you are on the schedule. Finally, after waiting for over 5 hours and no call I called the office and they said you were in the system for 8 to 1. There was no reason why this had not happened. I understand how things can happen and change but common courtesy not to give me a call for 5 wasted hours the weekend before the Holiday is just inexcusable Adam S. 06/30/18 |
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Very efficient, polite, through. I would request this technition again. David O. 06/29/18 |
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Wasn’t real happy when our brand new ac froze up after running for 2 months but hopefully it’s not a lemon and the problem was fixed. 06/29/18 |
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Columbus Worthington Air personnel consistently provide exceptional customer service. Whether I'm scheduling or checking on an appointment with Denise, or have Nate Wilson checking my equipment, I always feel like I'm an important customer and confident that they're not taking me for a ride. Nate W. 06/29/18 |
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Jamie Thompson was very knowledgeable, and found the problem after 3 other technicians tried and failed. He was courteous and professional We will be requesting his services if needed in the future. 06/29/18 |
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Good job Michael W. 06/28/18 |
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I am very well satisfied with the service I've received from Columbus Worthington Air. 06/28/18 |
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I really do appreciate that I got the service within the window of time I was promised and the call ahead. It seems a simple thing but not every company can pull it off. Thank you. 06/28/18 |
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David O from Worthington Air was very knowledgeable, efficient and informative about my A/C needs. I highly recommend his work. David O. 06/28/18 |
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Good customer service 06/28/18 |
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Jamie Thompson found the problem with our heat pump after 3 other technicians could not. He was knowledgeable, professional, courteous and exhibited great expertise in fixing our air conditioning. After many weeks of hot weather, we thank him for his service. Jamie T. 06/28/18 |
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Jamie was friendly, knowledgeable and efficient, just what you need when your AC doesn’t seem to be working! He also gave us a better understanding of how to use our NEST thermostat. We have always been happy with Columbus Worthington Air! Jamie T. 06/28/18 |
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Michael performed our preventive checkup and found our air conditioner needed to be replaced. He was extremely pleasant and professional. He did a great job and should be commended. Michael W. 06/27/18 |
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I give a five star review to my tech, Michael Wright. He was very professional, answered all my questions, gave me some sound advice about future repairs. I will request Michael Wright in the future. Michael W. 06/27/18 |
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