Blue Dot Services of Maryland - Our Reviews
Overall Rating
(4327 Reviews)
(628 Reviews)
(654 Reviews)
(1802 Reviews)
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(8 Reviews)
(131 Reviews)
(9 Reviews)
(720 Reviews)
(13 Reviews)
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* Total number of reviews and star-ratings are based on
data collected during the time period Blue Dot Services of Maryland has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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Christopher Dwyer came over for a Blue Dot maintenance check up. He was patient, friendly and very informative. He gave us an excellent worksheet pointed out work performed, recommendations, check list items etc. He detected a problem that needs immediate attention and we are confident with his advice and options information we will use Blue Dot to give us the products/services we decide to select. Christopher D. 09/23/13 |
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Tony did the fall maintained on my gas furnace. He was very efficient and friendly. Tony B. 09/23/13 |
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Keith K. and Jason A. did the installation of the heater and A/C units. They were on time, courteous, neat and quiet while I was working upstairs at the same time. Excellent job. Keith K. 09/23/13 |
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I would like to take this opportunity to recognize Perry C. Perry has made several service calls to our house. Each time Perry arrives at our house he greets both me and my wife with a smile. A dedicated and loyal employee (talks highly of Blue Dot), Perry takes his job seriously. He analyses each situation and determines the best approach to get the job done. He explains the problem thoroughly and offers the best solution. A true professional who puts the customer first. A definite asset to Blue Dot. Thanks Perry for a job well done! Perry C. 09/21/13 |
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I would like to commend Jeff Martin for the exceptional work he did putting in our new Hot Water Heater. Jeff did not only install the water heater, he explain the process. He was courteous and very respectful to both me and my wife. He is a true professional that went above and beyond the call of duty. Thanks Jeff for a job well done. Jeff M. 09/21/13 |
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Walt did a fine job in reviewing our system Walt P. 09/20/13 |
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Great service from Tyrone at Blue Dot Tyrone J. 09/20/13 |
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Your technician Justin B. came out late at night and in bad weather to re-install a drain pan safety switch which had worked itself loose. He was courteous, professional and thorough in that he not only identified the problem but also reviewed the unit for any other potential difficulties and made several recommenmdations. He fixed the switch to the drain pan in a manner where it most likely won't come loose again. Justin B. 09/19/13 |
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Service was performed by Tony Bonazzi. I was very satisfied and he answered all of my questions. Tony B. 09/19/13 |
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Mark was thorough and explained what he felt needed to be done to our system to ensure continued comfort. Mark D. 09/19/13 |
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The last tech, Kevin L was extremely knowledgeable and most helpful in explaining additional information. Actually, I think all the techs who come here are excellent and very friendly but I believe Kevin has given me additional information and seemed the "most concerned" about the issues we are having with our newly installed HVAC in our home. He explained some additional ideas and tells us he will pursue them back at the office and with our sales person, Dan. Hopefully the issue can be resolved. As we explained to Kevin, we had wanted to purchase a "747" of HVACs and a Cessna was delivered (so it seems). There is a problem and we just need to figure it all out. Todays issue of the "out of balance fan and motor" totally resolved. Now smooth as a babies bottom....... Kevin L. 09/19/13 |
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Excellent! We arevery pleased with the way your tchnician, Tony Banazzi, who serviced our heating & air conditioning unit. Tony B. 09/19/13 |
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Servicemanwasprofessionalpoliteandansweredmyquestionclearly Trey B. 09/19/13 |
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I feel 100% confident that whatever my furnace-a/c needs, Blue Dot can meet them. 09/18/13 |
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Tony was professional, courteous, knowledgeable. Thanks for the great service to your customers. 09/18/13 |
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Have been working with Blue Dot for years and wouldn't even THINK about turning on my a/c without their seal of approval. Extremely trustworthy, knowledgeable, and professional. Would highly recommend them! Roger C. 09/18/13 |
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Matt G and Steve Brooks did an outstanding job in replacing my 20-year old furnace and air conditioning system with new units. All your technicians are very professional and this is the reason I deal with Blue Dot. Thanks!
09/18/13 |
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Kevin L was very informative about my system Kevin L. 09/18/13 |
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I have been using Blue Dot for years, they have always been on time and very responsive 09/17/13 |
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Though I took heat from my children, I ordered a complete heating and cooling system. It was expensive but the two man crew that installed it were real pros and did a fantastic job on one of the hottest days of the year. Robbie and Don worked smoothly together as a team and completed the installation in time specified. Overall I am very pleased. Robbie F. 09/17/13 |
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Tony Bonazzi was prompt, pleasant, efficient, and knowledgeable. He is a great representative for Blue Dot Services of Maryland. Tony B. 09/17/13 |
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Chris and team did an outstanding service call. They were on time, polite and extremely professional in their service. Probably the best service performed on my system since its installation. Christopher D. 09/17/13 |
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Chris was real nice, thanks 09/16/13 |
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Trai did a great job servicing our furnace. Thanks! Trey B. 09/16/13 |
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The 20-year age of my heating and cooling system had surpassed its average life expectancy; therefore, I contacted Blue Dot for a replacement. Technicians Matt G. and Steven Brooks did a fantastic job installing a new Carrier furnace and air conditioning system in my home. I am impressed with this energy-efficiency and reliable system. It is amazingly quiet, too. Thank you so much! Steven B. 09/15/13 |
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The 20-year age of my heating and cooling system had surpassed its average life expectancy; therefore, I contacted Blue Dot for a replacement. Technicians Matt G. and Steven Brooks did a fantastic job installing a new Carrier furnace and air conditioning system in my home. I am impressed with this energy-efficiency and reliable system. It is amazingly quiet, too. Thank you so much! Matthew G. 09/15/13 |
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Kevin did a great job for us! He was on time, and the repair was completed quickly. Thank you! Kevin L. 09/14/13 |
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From Calvin, the service technician, to Lou the sales consultant, to Shawn, Robbie and Don the service specialists and installers, what a great team of employees that took an unfortunate time of replacing our HVAC unit and making the ordeal much less painful. All of these men were very professional and courteous and thorough. They all took their time and walked us through all of the processes and explained everything. I would highly recommend Blue Dot Services. Lou K. 09/13/13 |
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Walt is an exceptional technician. He understands all facets of HVAC. He is highly personable. He is a credit to Blue Dot. Raise his salary!! Walt P. 09/13/13 |
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Thanks Jeremy - good work. Jeremy L. 09/13/13 |
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Taylor very informative. Great job from Blue Dot with my new AC/ Taylor. 09/13/13 |
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Matt did a great job for Blue Dot installing my AC. Matthew G. 09/13/13 |
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New Carrier air conditioning put in. Seems to be working great.
Thanks for the good work. Chuck C. 09/13/13 |
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James R was great. He quickly identified the issue and resolved the problem. He also did a great job explaining what the issue was and made recommendations that made sense (surge protectors). I will certainly request James next time I call Blue Dot. James R. 09/13/13 |
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Blue Dot installed our complete new HVAC system 3 years ago and I have only great things to say about the installers and the company since then. Thomas was great during this past visit taking care of our warranty issue quickly and efficiently. He was also quite personable which we really appreciate. He explained everything he did and how things work and answered all of our questions as laypeople!! We continue to be glad we used Blue Dot!! Thomas L. 09/13/13 |
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Great customer service, attention to detail and very friendly! Thomas L. 09/13/13 |
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Justin provided an exceptional thorough fall checkup. Provided an excellent example for his trainee. Justin B. 09/12/13 |
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Tyrone was both efficient and courteous. He obviously knew his business and reflected well on the company. After many years with Blue Dot, we have never been disappointed. Ty continues this tradition. Many thanks. Ray M Tyrone J. 09/12/13 |
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Tony B is a great representative of Blue Dot. He was very pleasant in addition to doing a very professional servicing. Tony B. 09/12/13 |
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Justin B. was professional, efficient and answered all questions.
Eugene, new employee, was also polite and interested in what Justin was doing. Justin was very receptive to Eugene's questions and demonstrated everything he was doing.
Thanks Blue Dot folks for years of great service. Justin B. 09/12/13 |
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Go....Blue dot Thanks James Dixon James D. 09/12/13 |
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Chirstopher D. was very helpful and took his time. Thanks Chris Christopher D. 09/12/13 |
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Thanks Tony B. for fall servicing of my unit today (9/10). Job well done. Tony B. 09/12/13 |
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Keith K. and Jason A. installed a new furnace in our house on 9/6/13. They were very professional and knowledgeable and did another first class installation for us. Their attention to detail is outstanding. I have already recommended Blue Dot to several friends that had asked about the installation. Thank you Keith, Jason and Blue Dot. Keith K. 09/11/13 |
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Your phone office representatives are always courteous and helpful. They have worked with me on a rather complicated issue in the past. I will continue working with your company. Adam B. is a wonderful representative of your company. 09/11/13 |
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Excellent service from start to finish. Ben A. was our serviceman and he was on time, courteous, knowledgable and friendly. Would definitely use Blue Dot again because of him. 09/10/13 |
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We've been without AC for 4 days now but when Ben A. came out he not only figured out what the problem was within 20 minutes of being at our house, he had the part we needed in his truck to get us cool again! Great, friendly service from a knowledgeable and efficient technician. Thanks Blue Dot! Ben A. 09/10/13 |
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Keith K. and Jason A. were a great team. They were on time and worked hard to get the job done an hour earlier than scheduled. Keith K. 09/10/13 |
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Thomas was very professional. He did his work and explained everything to me, so I could understand what he was talking about.
Thanks Thomas for such good service! Thomas L. 09/10/13 |
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My service tech, Tom was excellent. He was informative, polite and very professional.
He made the service ezperience a very positive one.
Susan Thomas L. 09/10/13 |
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