Blue Dot Services of Maryland - Our Reviews
Overall Rating
(4327 Reviews)
(628 Reviews)
(654 Reviews)
(1802 Reviews)
(19 Reviews)
(177 Reviews)
(148 Reviews)
(8 Reviews)
(131 Reviews)
(9 Reviews)
(720 Reviews)
(13 Reviews)
(18 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Blue Dot Services of Maryland has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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Don "DJ" Jacobs , Service Specialist at Blue Dot heating and A/C was amazing. Polite, technically very knowledgeable, explaned the system to us and when he left we were very happy, as he solved our problem. Thank you Don for being so super. Don J. 10/30/13 |
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Excellent personnel and service. Tony B. 10/30/13 |
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My service guy was Kevin. He was very knowledgeable, smiling and just great to be around. Very enjoyable visit. Kevin L. 10/29/13 |
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Blue Dot did a great job installing our new HVAC unit! Matt G.and Steve were excellent! They did a great job getting the old heating /AC unit out of our attic and put a new one in it's place. They setup my system, explained the operation and cleaned up. Every time we use blue dot we are happy Matthew G. 10/29/13 |
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Blue Dot did a great job installing our new HVAC unit! Thanks! Steven B. 10/29/13 |
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Blue Dot did a great job installing our new HVAC unit! Thanks! Fernando D. 10/29/13 |
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From the expertise and patience exhibited by the salesman, Glenn C., to the professionalism and efficiency of the installation experts, Michael and Tony, every aspect of my experience with Blue Dot has been excellent. 10/28/13 |
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Blue Dot was there a quick 2 hours after I called. Kevin was very friendly and helpful! Kevin L. 10/28/13 |
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Mike I. Was courteous, knowledgeable, and took care of furnace & heat pump maintenance and service...he also explained things when I asked questions...(which I do)
Helpful person... Michael I. 10/28/13 |
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Matt and Steve did a great job replacing our gas furnace and condenser system. The improved ducting allows the air to flow though the house. Thanks. Keith K. 10/27/13 |
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After asking four different companies to come in with estimates, I settled on Blue Dot. Glenn C was patient and very clear in explaining alternatives and pricing to replace my failing oil furnace. The two service specialists, Mike and Tony, came the day of installation and quickly and efficiently installed my new system. Although they needed to move between the attic, the furnace room, and outside, they were as unobtrusive as possible and always kept a watchful eye not to let either of my two large dogs run through an open door. I was very satisfied with the whole process and would not hesitate to recommend Blue Dot to anyone looking for expert advice and assistance with heating and air conditioning. Glenn C. 10/26/13 |
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Matt and Steve did a great job replacing our gas furnace and condenser system. The improved ducting allows the air to flow though the house. Thanks. Matthew G. 10/25/13 |
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Ben came out at 7:00 pm and by 8:30 all systems were up and running. Great job! Ben A. 10/24/13 |
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I received good and efficient service from Blue Dot .Thomas L performed a efficient work and found my furnace fritz in less than 10 minutes and reconnect the machine and get the work done satisfied. Charge is reasonable . Will keep using blue dot in future. Thomas L. 10/24/13 |
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I would highly recommend Thomas L. Very, very pleasant, helpful and efficient. Thomas L. 10/24/13 |
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Don Jacobs "DJ" is up to speed on all the newest systems. His knowledge and experience are outstanding in this field. He arrived precisely on time and was friendly and courteous. Since he had a trainee with him, I got a complete narrative and blow-by-blow description of the whole inspection process. He immediately recognized that the Company had erroneous info on the extent of my system The Company had never deleted the old system files after installing a new system in 2012. Don initiated an update. I will request him on future visits if the Company is wise enough to retain him Don J. 10/24/13 |
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Regarding Adam Betts;
Adam has been our service technician for many years. He services our heater, air conditioner, humidifier, and dehumidifier. He is very courteous and most of all, I trust his judgement and work. He never rushes us through his appointment and explains what he is doing so that we understand. He always puts on booties to cover his shoe before entering the house so as not to bring in dirt from the outside. He is knowledgeable about what he does and explains it to us without a problem.
I wish to have no other technician service our home than Adam.
Jerry Abramson
ijabramson@yahoo.com Adam B. 10/23/13 |
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Blue Dot came out and replaced my furnace and air conditioning unit yesterday. Ramon R and Keon W. did a great job, finishing in under 6 hours. They were great with explaining everything and cleaning up and respecting our home and our animals. Good work! Ramon R. 10/23/13 |
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I want to say thanks for the excellent service provided by your service technician, Don J. He arrived on time, did a great job and answered my questions in a polite and knowledgeable way. It is refreshing to have such good results on a service call. Don J. 10/23/13 |
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I misplaced the business card of the sales rep who provided our estimate, but he was superb, efficient, helpful., knowledgeable.
The four technicians who completed the installation of our new HVAC units, Matt, Rick, Steve, and Taylor were all efficient and skilled. 10/22/13 |
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James R. came to the house for a routine fall check-up for the heating unit. He patiently answered all of my questions and even repeated things so I could write them down! It was a learning experience and I appreciated how thoroughly he explained the inner workings of both the exterior and interior heating units. I highly recommend James R. to complete your service needs. James R. 10/22/13 |
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Blue Dot is awesome!! I had a great experience they gave me same day service
Fernando was very polite and knowledgeable
He did a fantastic job
He wore the booties and kept my home nice and clean
He did a heat check up for me and gave me some great recommendations
I would definitely use this company again and recommend you do the same
Thanks!!!! Fernando D. 10/22/13 |
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Daren is extraordinary. He goes above & beyond all expectations. Blue Dot is blessed to have him providing such excellent, quality service. His knowledge surpasses all other technicians here & with all other companies we previously had service with. Darren R. 10/22/13 |
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Matt, Rick, Steve and Taylor provided efficient installation of our new home HVAC systems. They were respectfully of our home, neat, and highly competent. Matthew G. 10/22/13 |
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Blue Dot was awesome. Quick, respectful and efficent. Keith K. 10/21/13 |
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Thanks to Skip we will be able to sleep comfortably tonight! He did a great job of diagnosing the problem and getting it fixed...even in the rain! Skip seemed very knowledgeable and was patient and kind with our energetic dogs. Thanks again, Skip F. Walter "Skip" F. 10/19/13 |
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Chuck designed and arranged the new heating and A/C system from Carrier that we installed in September. Made sure we got what we needed and that we didn't pay any more than necessary. The install team was great. They were prompt (came the next day) were fast (4 units: attic, basement and outside all in one day) and clean (no mishaps and left the place immaculate). Top notch performance. Chuck C. 10/19/13 |
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Matt and the guys at Blue Dot did a great install. Fast and Clean - no mess. Matthew G. 10/19/13 |
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Satisfied customer since 1985. 10/18/13 |
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The service specialist,Mr.Bonazzi,was prompt,courteous,proficient,and very kindly explained the services rendered as well as recommendations.He answered all of my questions.I was very satisfied . 10/18/13 |
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Hi,
I purchased a new A/C system.
The salesman was knowledgeable, not pushy, did not try to force products on me that I did not want or need (unlike other companies), and he worked with me to negotiate the deal that I wanted (equipment, cost, schedule, services).
Although negotiated in the evening, the service technicians were there first thing in the morning, they had the equipment, and they finished ahead of schedule. They took time to explain what they were doing and why and seemed to take pride in their work, and it looks like they did the little things to make a good solution and to prevent problems (sealing, caulking, leak detectors) that they did not have to.
So far, a day, the system is working fine, and if I needed another system (e.g., furnace, or A/C for the other zone) I would start out by calling them.
Rich K. Keith K. 10/18/13 |
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Ben is a very efficient service rep. He is very thorough and knowledgeable. He explains everything to our great satisfaction. We are most appreciative of his talents and skills. He is, indeed, a terrific asset to Blue Dot. Ben A. 10/18/13 |
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Daren has been coming to service our furnace/airconditioning units for the 10 years I have been in this house. He is a true professional, very knowledgeable and has an amazing work ethic. He was able to fix a huge problem that the electricians could not figure out themselves which they caused after they installed a generator.
Daren had also recommended and installed the "Air Scrubber" filter which has been very effective.
My late husband also thought the world of Daren's work. As a result of knowing I can depend on a trustworthy service technician with Daren's qualities, I have remained with Blue Dot. Darren R. 10/17/13 |
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I found Mr. Bonazzi to be very polite , professional,and helpful.He greeted me with a smile upon his arrival and gave his name. He not noly gave me the write -up describing the service to my furnace,but he explained the services rendered. Mr. Bonazzi also patiently answered all questions that I had. I was very pleased. Tony B. 10/17/13 |
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Kevin did an excellent job of checking all components of our heating system and then taking the time to explain the results and options for consideration. Very customer oriented. Very professional. Highly recommend Kevin to any Blue Dot customer!! Kevin L. 10/17/13 |
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Excellent estimate service and installation. Very thorough, professional personnel. 10/17/13 |
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Matt did a super job with our installation. Thanks Matthew G. 10/16/13 |
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DJ came right on time as scheduled, recommended an installation that should have been suggested last spring when the system was installed, completed his work in a timely fashion. Thanks, DJ! Don J. 10/16/13 |
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James did an excellent job. He explained things in terms that I could understand. All in all, he is a great ambassador for Blue Dot in work quality and customer relations. 10/16/13 |
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Don "DJ" Johnson was timely and very professional. Blue Dot is lucky to have such a talented tech! Don J. 10/15/13 |
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Excellent service and competence in resolving the problem. We need more like Austin (and his son, who is serving in the Marine Corps). We're extremely happy and satisfied. Austin K. 10/12/13 |
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Great job, totally satisfied. Kevin L. 10/12/13 |
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Great job. Professional and thorough. Walter "Skip" F. 10/11/13 |
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Correct and Honest estimate by Chuck. Good job by Matt & Steve. Chuck C. 10/11/13 |
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Blue Dot installed a new heating system for us on Sept. 11, 2013. We chose them because the existing system was provided by them in 1988 and we have had good service from that unit and from the Blue Dot people since we owned the house. Lou Kopp was the sales representative who worked our project. He was attentive, courteous and helpful in all details of the installation. The installation team - Matt, Steve, Keith, Jason, and Kevin - removed the old system and installed the new in less time than one would expect, doing it efficiently and professionally. These are the kind of people I like to have do projects for us. Good work! Lou K. 10/11/13 |
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The whole process from beginning to end with our new oil burner was very good. T 10/11/13 |
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Since my initial contact with Blue Dot years ago, they have always been great to work with. 10/09/13 |
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Steve Berry and his coworker, Willis were very professional when installing our new oil burner. They were friendly, but worked very hard all day completing their install job. Their work looks good and we were satisfied with the process with Blue Dot. From the original technician, Adam and our salesman, Chuck. It was reassuring that there are checks and balances with Steve's supervisor, Wesley and Adam the technician back to test everything. Our overall experience was great and we would recommend Blue Dot in the future. Steve B. 10/08/13 |
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Christopher D. did my semi-annual maintenance. Was really impressed with his thoroughness, his explanation of everything he did, and just his overall excellent customer service. Christopher D. 10/08/13 |
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Tony B. did an excellent job, he found that the water in the AC drip pan was clogged and cleared the blockage. He also checked the rest of the system.
thank you;
Tony
Warren Debelius Tony B. 10/08/13 |
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