Better Business Bureau - Denver & Boulder - Our Reviews
Overall Rating
(3466 Reviews)
(1676 Reviews)
(1747 Reviews)
(41 Reviews)
(2 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Better Business Bureau - Denver & Boulder has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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I believe that Natasha Liebsock from the BBB in Denver Colorado did a great job in contacting Memolink to get my reward that I had tried many times to get from them. Today I received a check. ($5.00 short of what I should have gotten) But at least I have most of my reward money that I was unable to contact Memolink for. Thank you so much Natasha Liebsock! Natasha L. 07/27/17 |
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About a week or so i recieved a call from dish & things were worked out very quickly. The man that called me said he was goin 2 continue 2 investigate all those i contacted 2 resolve my issue back n March. Thank u so much 4 all u did 2 help. I was & still am very impressed. Carlos S. 07/27/17 |
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Never heard back from the BBB. Finally got a call from an "Isaiah I.D. CSU120598 at Frontier Airlines who lied to me about sending 5 contacts to my e-mail address. That never happened. He apologized, but said they would not refund my money. So bottom line: nothing was resolved to my satisfaction. I'm still out $70. E.C. 07/27/17 |
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This is an awesome service with outstanding people to listen, process, and help. Carlos resolved what seemed to me as a deadline and he did it with efficiency and rapid actions. I could have never moved forward without the help I received. Thank you all so much. Carlos S. 07/27/17 |
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Courtney H. 07/27/17 |
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The BBB seems to be unable to assist the consumers, and on the contrary tend to encourage scammers and fraud. 07/27/17 |
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Nothing was resolved and business was lying about entire experience. Left google and Facebook reviews 07/27/17 |
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Quick and complete resolution of grievances. Carlos S. 07/27/17 |
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Basically a useless service if the entire process halts when BBB simply does not receive a response from the offender. Not proactive at all. 07/27/17 |
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Thanks for trying. You failed. I lost my money and never received any goods from Viper Headwear, a Denver business. I simply won't do business in Denver again. 07/27/17 |
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Thanks for nothing. This was a waste of my time. 07/27/17 |
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I only ever received one response stating that it was being forwarded to the Colorado office, but never heard anything else. 07/27/17 |
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Yea... one complaint toBBB
And they fixed my problem with Home Advisor that was trying to screw me.
My Problem was gone in a month!!
No hassle..., no calls...just a note saying they got my back and they were on it.
Thank You so much! Cyndel B. 07/27/17 |
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My complaint was not resolved. I am very frustrated I feel like this bbb was a waste of time. 07/27/17 |
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Sarah K. 07/27/17 |
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I never heard from the Better Business Bureau or the company after making the complaint online. Absolutely nothing happened, it was as if I didn't submit it. 07/27/17 |
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it would have bee nice to have been given the name of the agency I would need to contact to elevate complaint since there was no resolution. 07/27/17 |
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The company responded and I was never informed and they lied saying they tried to help me when they didn't, I never heard from them. The BBB didn't even ask me, they just assumed the company contacted me 07/27/17 |
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They were very fast with taking care of my problem. Job well done Cyndel B. 07/25/17 |
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thanks so much for your help Sarah K. 07/24/17 |
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Natasha is great, cares about consumers. thumb up. Natasha L. 07/20/17 |
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The BBB truly does an excellent job of resolving an issue. Courtney H. 07/19/17 |
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No one ever followed up on my complaint 07/19/17 |
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I was scammed and there wasn't a thing B BB could do about it. Century Link stole our money from a hard working family. We can't believe they can get away with this. Why have you here if you can't help us out. Century link is a scam and this while.process was a waste of our time. Very sad. We do wish to take legal action but count our losses. Very unfortunate 07/18/17 |
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Dont recall receiving a resolution. BBB not worth the trouble. Free m my view, about as unresponsive & worthless as those I am complaining about. 07/18/17 |
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Great! They helped me resolve my issue and saved me from hundreds of dollars of fraudulent charges. I don't know what I would have done without them or the Colorado Attorney Generals office. Sarah K. 07/15/17 |
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Because your company wouldn't download a program from Google to hear a recording to help with the statement the other side gave you was a out right lie. 07/15/17 |
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Not certain what got done. I never heard from anyone from the BBB, Sarah K. or others. 07/15/17 |
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Resolved my issue fast and my window is fixed! Courtney H. 07/14/17 |
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The BBB helped me resolv my issues with Dish Network in less than one week. Carlos S. 07/14/17 |
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BBB claim filed and no on e followed up. 07/14/17 |
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I have been happy so far with the help I've been given by Carlos, but I'm still waiting to hear back from our last communication a couple weeks ago. My dispute is not yet resolved, but is in process. Carlos S. 07/14/17 |
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(no comment) Carlos S. 07/14/17 |
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(no comment) Adam C. 07/14/17 |
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I have always been able to trust BBB with my issues with businesses. This representative from the Denver location was very cordial and promptly responded to my questions. Adam C. 07/14/17 |
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The response process is broken. I have never been made aware of a response on this round and the first response only got addressed when I submitted this survey. I checked my spam email but never got a reply. 07/14/17 |
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It is probably my fault, but I believed that the BBB helped customers to "resolve" their conflicts with businesses, and not merely to forward or communications back and forth.
The business has been at least unreasonable, if not fraudulent, but filing my complaint with the BBB has been, by and large, a waste of my time and effort. 07/14/17 |
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Your form letters showed that you really just go through the motions and your grading system is very flawed. Businesses have learned just the right things to say to appease you without any consequences imposed. 07/14/17 |
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I was pleased to receive the help but nothing has changed 07/14/17 |
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(no comment) Adam C. 07/14/17 |
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Sarah K. 07/09/17 |
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The answer from Century Link was a LIE! We are paying over $40 more a month than what was quoted 07/02/17 |
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I was faced with the prospect of having to pay a huge cancellation fee to a security company for a early contract termination. After having little success with negotiating with this company, I contacted the BBB. They were prompt in their reply to me, and to the company, they kept me abreast of their communication(s) with the company, and the final result is; that the issue was resolved to my satisfaction, and it was no doubt this resolution was the result of the Better Business Bureau's assistance. Courtney H. 07/01/17 |
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I continue to wait on a response. Then I get a disconnect notice from the phone company. I re-read the emails from BBB and it looks like the BBB decided the company had made a good faith effort to solve the problem on the very first email they mailed me. 06/26/17 |
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I have not received A response. 06/26/17 |
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Complaint ID 12166994 did absolutely nothing. The company responded that they had not received an account number and BBB stated "no action needs to be taken, account closed". I was not even given a chance to respond with the information. BBB is a joke! 06/24/17 |
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Company has Not resolved my complaint.They said that they would provide labor if I would buy the parts.No communication from them in over a month. Please no not close out my case until they repair or replace my Tuff Shed Unit. This is a horrible company. No customer service skills. They lie about following up what they promise to do. 06/23/17 |
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The BBB representative closed my complaint without allowing me to respond. 06/23/17 |
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The problem was not resolved and I am still receiving statements from the company, even though BBB said that the business acted in good faith. If anything, it needs to be made clear that Rise Broadband is not a reputable respectable company and that if they can't even spell their customers names right they definitely can't get a bill right. It was a long shot to use a 3rd party to resolve this issue but at least BBB tried. 06/21/17 |
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(no comment) Courtney H. 06/21/17 |
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