ARS / Rescue Rooter Houston
10515 Okanella , Houston, TX 77041
Phone: (713) 777-7777
Website: www.ars.com/houston



ARS / Rescue Rooter Houston - Our Reviews

Overall Rating

14147 star rating
(2887 Reviews)
ReviewBuzz
6334 star rating (1301 Reviews)
Google
4574 star rating (931 Reviews)
Better Business Bureau
1125 star rating (226 Reviews)
Happy Call
55 star rating (11 Reviews)
Yelp
303 star rating (63 Reviews)
Facebook
549 star rating (111 Reviews)
Yahoo
694 star rating (141 Reviews)
Yellowpages.com
65 star rating (13 Reviews)
Superpages
293 star rating (59 Reviews)
Judy's Book
115 star rating (23 Reviews)
Citysearch
40 star rating (8 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period ARS / Rescue Rooter Houston has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Kendall was very polite and professional. He was very knowledgeable and made sure he supplied all the important information for us to consider.
Kendall B.
12/10/18
 
Jose was on time, professional, informative and easy to work with.
Jose V.
12/09/18
 
ARS / Rescue Rooter Houston: Jose Peregrino arrived in a timely manner and was very thorough in servicing our HVAC. Excellent technician!
Jose P.
12/08/18
 
(no comment)
Jerry K.
12/07/18
 
(no comment)
Brandon T.
12/07/18
 
Technician was very friendly, knowledgeable and did a great job in explaining what he did, condition of equipment and possible areas of concern.
Kendall B.
12/06/18
 
Jesse came to look at a leak. He was nice and helpful and he did not charge me for his quick visit since it turned out to not be a plumbing issue, which was very appreciated.
Jesse T.
12/06/18
 
Jose Peregrino did a great job with my HVAC Tune up, very detailed and gave recommendations to keep my unit working for years to come! He is very experienced and knowledgeable.
Jose P.
12/05/18
 
Steve Jinkins was very very professional and helpful. he discussed all issues and took pictures of the work done before and after. we did not get this from our last service tech. I rate him high on my list. we wiil be requesting him only for our future. thank you Steve.
Steve J.
12/04/18
 
Ralph did a great job helping me and my family with our air conditioning and heating needs. He was very professional and spent a great deal of time explaining everything and even arranged for financing that fit our budget. He is a credit and asset to ARS. We are very happy. Thanks Ralph
Ralph F.
12/04/18
 
I have no complaints about the service at all. All of it was efficient and professional. I just don't feel that my review being posted on such a public forum like Google+ would be genuine to those that would read it there because I work for ARS. It would feel wrong to me because I might take a partial bias to the experience. Otherwise, all of the technicians were great and did a great job on the project.
Brandon T.
12/04/18
 
(no comment)
Brandon T.
12/03/18
 
Excellent service. Identified problem, explained what he had to do clearly and concisely, then fixed the problem. Very professional. Highly recommend Brandon!
Brandon T.
12/02/18
 
(no comment)
Joshua G.
12/01/18
 
A job well done n accurate.

12/01/18
 
Exceptional....i loved his workmanship,,,my mom n i was just thrilled with the work done at my home. Great job.
Edys G.
11/30/18
 
We had good experience with Mario Guerra (ARS Technician) who did couple of plumbing jobs at our home, job well done! Very good service in that Mario knows his trade and is friendly and courteous to help us too! Thank you Mario!
Mario G.
11/27/18
 
My husband and I were very pleased with the plumbing services Mario Guerra accomplished in our home. He is knowledgeable and courteous, he explained all the work he was doing and we will recommend him to others, thank you, Mario!!
Mario G.
11/26/18
 
He was the most helpful, courteous, knowledgeable Person. I’m requesting him as my regular six month maintenance a/c -heating technician. He’s so good and trustworthy, that I’ll build my schedule around his. Thank you so much for sending him, and for following this up with a review! Merry Christmas to you all ️
Steve J.
11/23/18
 
Mr. Bell was very pleasant and professional.

11/23/18
 
Kendall was very professional and friendly. He explained what he had checked and what was needed. I was vey satisfied with the service provided during my annual heating system check.
Kendall B.
11/23/18
 
Nelson made it easy get a new air conditioner installed.
Cedrick N.
11/21/18
 
We have been very happy with the service that we have gotten from ARS Rescue Rooter over the years and we will continue to use their services.

11/21/18
 
Kendall was polite, professional and efficient in his work. He also gave me recommendations for improving my HVAC system.
Kendall B.
11/19/18
 
Willie Ramirez, Drain Specialist, and his assistant were called for the $69 special to clean a blocked sewer line. The final charge was $325 and all they did was an incomplete and inaccurate investigation and provide excessively high quotations to resolve the problem. We called a second company who came the same day, investigated and provided an accurate report and estimate for free. Either the ARS team was not capable or they were purposely misleading. Not sure which is worse. But I have seen other bad reviews online.
Willie R.
11/17/18
 
Jose Peregrino, HVAC Service Technician from ARS/ Rescue Rooter Houston was very perfessional today with servicing my AC unit. He was very respectful and knowledgeable. Very helpful and and showed courtesy with his recommendations on services that needed the most attention. He was very alert and aware of his surroundings in pointing out what needed immediate attention. I was very pleased and appreciative of his service today. He provided exceptional servive that exceeded my expectations. Jose, thank you so much for the excellent service that you provided today. And I would most definitely recommend you for any type of HVAC service. Keep up the exceptional work!
Jose P.
11/17/18
 
Jerry Kreger was very knowledgeable about the service he was providing. Also, he was very personable not only with me , but my family, too. His team partner, whose name I can't recall, was helpful, also.
Jerry K.
11/17/18
 
(no comment)
Al R.
11/16/18
 
Great customer service, respected my home. Got the job done! Highly recommend!

11/14/18
 
best service ever, no regrets, ill continue to use them
Jonathan K.
11/13/18
 
Jesse Torres did an excellent job in identifying the leak and replacing the bathroom shower. He was very professional and went the extra mile when others from ARS put forth only MINIMAL effort. Thank you Jesse!!
Jesse T.
11/13/18
 
My husband and I were very pleased with the work Mr. Jimmy Wisniski did at our house replacing an old toilet for a new one. He did an excellent job and was very professional!
Jimmy W.
11/13/18
 
Jose was very knowledgeable, very skillful, and very pleasant.

11/13/18
 
Jose was outstanding. Very knowledgeable, very skillful, and very pleasant. I would like him to conduct any further inspections/ service at my residence.
Jose P.
11/13/18
 
Excellent service!!! Highly recommend!!!
Chris B.
11/12/18
 
ARS Rescue Rooter - Houston. Rafael D re-piped my home. He was knowledgeable, polite, friendly, efficient and explained everything he did. Outstanding service.
Rafael D.
11/12/18
 
Farid was well-informed, kind, and appeared honestly committed to help us find the right HVAC solution for our home. He has also continued to be responsive since the installation.
Farid A.
11/12/18
 
I have requested Al R to be my HVAC system technician. He is great. Knows what he is doing and definitely makes me one happy customer. He is an exceptional representative of ARS.

11/10/18
 
(no comment)
Steve J.
11/10/18
 
Installers were professional, efficient and courteous.
Torry M.
11/10/18
 
I have utilized Al as my heating/cooling technician for years. I trust him to always do a great job keeping my system up to date and operating throughout the Houston weather. Which in the summer time is essential. He is a GREAT!!!!! Every company needs someone like Al to represent their company.
Al R.
11/08/18
 
I like the fact that the tech, Mike F, was very detailed about his work. He checked my unit, took the cover off and went all thru it. He checked my vents in all my rooms to check the air flow. He checked in my addict and the alternator outside also. When he first walked in, he said he was going to check everything and he did. I appreciated that and also I didn't feel pressured to spend money needlessly.
Mike F.
11/08/18
 
The main water line bursted right next to the meter box. Jesse came just few hours from the moment I placed the call (earlier than expected). He dug out the box and in minutes he was able to determine where the leak was. He was very reasonable when it came to the estimate and the repair was clean and quick.
Jesse T.
11/07/18
 
I think that even explain itself very well I think that he was very kind and you have good customer service skills he was very friendly explain everything very well I would recommend him to any customers
Kenneth A., Godwin A.
11/06/18
 
Rafael did an excellent job in explaining all of my option throughly. I never felt rushed and he took a great deal of care to understand the reason for my needed repairs.
Rafael R.
11/05/18
 
He was very professional and did an excellent job kept me posted about everything he was doing along the way solve my problem timely was very respectful and very concerned with the issues that I was having

11/03/18
 
Al R. was VERY good at what he does. He was efficient and completed the job in a timely manner while keeping me posted on what he was doing. I would encourage you to ask for him
Al R.
11/03/18
 
Excellent Service By Rafael Reve Semanay.He Gave Brief Explanation on my Air condition System

11/02/18
 
Excellent Service by Rafael Reve Semanay.
Rafael R.
11/01/18
 
Good people-good work

10/31/18
 

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