AA Service Co Heating & Cooling
550 Anthony Trail, Northbrook, IL 60062
Phone: 847-729-7889
Website: www.aaserviceco.com

Family owned and operated since 1965. 24-hour emergency service. Heating and cooling sales, service and installation specialists for residential, commercial, and industrial projects. Facility includes an inventoried parts department and sheet metal fabrication shop. Free estimates on installs.
Big enough to get the job done, small enough to care!

AA Service Co Heating & Cooling - Our Reviews

Overall Rating

23546 star rating
(4734 Reviews)
Google
5073 star rating (1018 Reviews)
ReviewBuzz
6723 star rating (1359 Reviews)
Judy's Book
916 star rating (185 Reviews)
Better Business Bureau
1560 star rating (312 Reviews)
Facebook
2282 star rating (458 Reviews)
Other
449 star rating (90 Reviews)
DexKnows
149 star rating (30 Reviews)
Yellowpages.com
30 star rating (6 Reviews)
Yahoo
459 star rating (92 Reviews)
Superpages
1372 star rating (275 Reviews)
Yelp
3578 star rating (718 Reviews)
Happy Call
945 star rating (189 Reviews)
Kudzu
10 star rating (2 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period AA Service Co Heating & Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Jim G did an excellent job on my boiler and answered all my questions. He was very polite and friendly as well and I would gladly recommend him to others. Ruth Kardaras
Jim G.
09/12/17
 
Glenn Harrison is a great technician for AA Service. Our house has a rather complicated two furnace system with one furnace on the roof. Glenn is a smart technician. We would specifically ask for him to attend to our needs at AA Service in the future
Glenn H.
09/09/17
 
Lance is a wonderful guy and most of all did a great job!
Lance P.
09/08/17
 
Andy came to my home and provided me bad news, that my furnace was extremely old. So I'm going to replace my equipment, however, Andy was professional, very informative, and did a outstanding job! Kudos to AA Service and Andy!
Andy C.
09/07/17
 
Andy *. from AA Service Co Heating & Cooling was thorough and calm in explaining and proving to me that I needed a new furnace. Like a patient receiving bad news from a doctor, his professional "bedside manner" cushioned the blow.
Andy C.
09/07/17
 
Jim S. did a fabulous job. He helped explain things, quickly fixed my HVAC issues & was a pleasure to work with.
Jim S.
09/06/17
 
We have been using AA Service Co. Heating & Cooling for years and have always been happy with the service we have received. The technicians are thorough and always answer any questions or concerns that we may have. I would recommend them for all of your heating/cooling needs and maintenance of your equipment.
Alex S.
09/01/17
 
Andy did a great job, you guys are wonderful! Keep up the excellent work
Andy C.
08/30/17
 
Glenn was great...friendly & professional. Thanks, Tom
Glenn H.
08/30/17
 
Jim S met and exceeded my expectations. Like so many of the personnel who represent AA Service, Jim exhibited the professional and personal skills that I've come to expect from those who work for AA Service. He did a great job of explaining in detail the problem with the furnace, how he resolved the problem and what I need to look for. I couldn't be happier. Thanks Jim.
Jim S.
08/30/17
 
Joe R did a fantastic job, Joe called before he came out, was polite courteous, and I have been using you guys forever!
Joseph R.
08/25/17
 
Excellent company to do business with, from their costumer service to the overall equipment purchased, I feel completely satisfied and thank Jason and Scott for the work done
Mario P.
08/24/17
 
Excellent company to do business with, from their costumer service to the overall equipment purchased, I feel completely satisfied and thank Jason and Scott for the work done
Jason B.
08/24/17
 
Phil P was terrific! He quickly diagnosed the problem and fixed it with in minutes. Everyone at AA knows their stuff!! Thanks for the excellent service!
Phil P.
08/20/17
 
We have used AA Service and we love their service department. I wanted to say that Jim S did an awesome job!! Thanks!
Jim S.
08/17/17
 
We wanted to thank you for the prompt attention and follow up on our leak in the air conditioner unit. Your guys were great in calling and getting a date so quickly and the service team was really professional in how they came out and handled the situation. I just wanted you to know that we appreciated your personal and company response to solving a problem. We have worked with you guys for almost 25 years and this is why we continue to stay with you. Thanks for all of your help.
Jim G., Tommy S.
08/14/17
 
Very happy with Phil's work, his service, and he did a great job!
Phil P.
08/14/17
 
Bill was thoughtful and thorough and explained everything honestly, we've been using AA Service for years and they're great
Bill B.
08/12/17
 
Great service, called before to let me know he was on the way. Full of info and great feed back. Very good
Petr G.
08/11/17
 
Received great service from Jim S who came to service our A/C system. Very nice and professional, thorough review of the unit, complete servicing with a part change.
Jim S.
08/08/17
 
Excellent service - again!
Jim S.
08/07/17
 
Excellent on-time and prompt service from Jim *. Answered all of our questions with detailed and thorough responses.
Jim S.
08/03/17
 
Very happy with my tech from AA service co. Fixed my AC and told me all I needed to know.
Petr G.
08/02/17
 
I would like to tell you about how unbelievably helpful Andy was last week. In spite of our basement flooding and your employees working hard and late. Andy kept his appointment with us. As a courtesy to me, he was here until 9pm even though I told him we could reschedule some of the other work. Andy did a terrific job for our family and always has!! Thank you AA Service
Andy C.
07/31/17
 
Andy did a great job, Andy is a nice guy, and I am very pleased with his work!
Andy C.
07/31/17
 
Andy always does a great job! Thank you Andy and AA Service!!
Andy C.
07/28/17
 
The seller of my house gave me the bill of the hearing and cooling company had used. I checked the reviews on the internet and then scheduled an appointment with them. Andy C from the company was very friendly and helpful. He did a great job in inspecting and cleaning my A/C. He shared different tips with me too. I had already signed up their maintenance plan.
Andy C.
07/28/17
 
I was very pleased with Alex's knowledge with diagnosing the problem, explaining it, advising of a solution and suggesting a maintenance program to prevent future problems. He also took the time to relate this to my daughter-in-law by phone, who made the final decision on whether to go forward with it. He has a very nice presentation, makes you feel comfortable, & explains everything in lay persons terms, all while being very professional. I give him a 5 Star Rating. rating
Alex S.
07/28/17
 
I highly recommend Jim Sinden, we love him and he did a great job!
Jim S.
07/27/17
 
Jim S. was professional, knowledgeable, and courteous .
Jim S.
07/27/17
 
Andy came by my house and got my A/C up and running in no time! I am completely satisfied with AA Service
Andy C.
07/26/17
 
Andy came by my house and got my A/C up and running in no time! I am completely satisfied with AA Service
Andy C.
07/26/17
 
Andy came to my home, spent the time and did everything to solve our problems. Andy was super friendly and courteous, he was a pleasure to work with. Keep up the excellent work.
Andy C.
07/26/17
 
I'm asthmatic and called for service in the morning and hours later, I had a tech, named Phet there taking care of my issue. He was extremely thorough and knowledgeable. Thank you guys!
Phet X.
07/26/17
 
We have used AA Service for many years. Peter is the service man we prefer. He is very thorough and always explains what we can do to make sure our HVAC systems work efficiently. AA is a great service company. When they tell you what time to expect their technician you can count on it that he will be there on schedule.
Petr G.
07/25/17
 
Came on time and was polite and did the required work quickly and accurately. Highly recommended
Jim S.
07/25/17
 
Thanks to Tim B. for sharing his knowledge and skill during a recent flood in my laundry room. He came in to evaluate the state of my mechanics. He did a thorough check on all systems and left me feeling confident that despite the flood, my AC and furnace are still working. Thanks Tim for saving the day!!! Linda
Tim B.
07/21/17
 
Our field service pro, Jim S., is an honest, reliable, knowledgeable person to know when it comes to heating and cooling services. We always feel confident when he comes to check out the furnace and air conditioner. When he leaves, we know that our equipment is working at full capacity. If Jim does find a problem, he tells it like it is. He is not an alarmist and insist that you purchase something new immediately - unless it is absolutely necessary. He'll work with you to prolong the life of the equipment until it can no longer be repaired. His expertise is truly appreciated. If you need a personable, educated tech, Jim is your man!
Jim S.
07/21/17
 
Jim S. did a great job! we were really pleased with his service. You guys rock!!
Jim S.
07/20/17
 
Outstanding service! Had major power surge due to a lighting strike on my roof during and blew out my A/C. I had several other appliances go out as well that required repairman and AA was the first service tech to show up. They were great in diagnosing and quickly replacing and repairing the parts that were needed. They were very thorough with the billing so I won't have any issues when filing my insurance claim. They even followed up with my wife to make sure everything was working to her satisfaction. I can't recommend AA Service and my technician Petr G enough!
Petr G.
07/20/17
 
I think Jim did a great job! However, the appt time was between 1-4 and he arrived after 4:30. I realize that unanticipated delays happen, however, it would have been nice to receive a call earlier than 3:30 about the eventual arrival time after 4:00. Also, I have used your service for a little over a year now and I have noticed that, with every visit, other products or services are being "pushed." One person just casually mentioned something I might want to consider. The others were a bit more forthright. It makes me wonder what I really do need to consider or what is being suggested/urged because it is company policy. I would like to develop a culture of trust and these behaviors make it challenging!
Jim S.
07/19/17
 
Andy is A++ for great service
Andy C.
07/19/17
 
I just had Jim * from AA come out and do the annual service for my AC/Furance unit. He was professional and extremely helpful. You can tell the employees of this company care about their customers and will go the extra mile to meet your expectations. I love this company and the people who work here.
Jim G.
07/18/17
 
Review I needed work done on my malfunctioning central air-conditioning unit. AA Service sent out Petr G to do the work. After he finished, Petr explained clearly and concisely what he had done and the parts he needed to finish the job. We have used AA Service for many years and for the first time I contacted AA Service to ask for a specific technician to return. Petr finished the job 2 days later and again explained clearly and concisely the work that he did and why it needed to be done. Very professional. By the way, he also has a delightful sense of humor.
Petr G.
07/17/17
 
thanks you for a wonderful, pleasant, progressional, courteous service. I had AC service for years and was a bit aprehensive about the change( the company closed). I am pleased to have found AA Services. Bill B was nice, informative and patient with all my questions. Thank you
Bill B.
07/13/17
 
Andy is very professional and pleasant. He took extra time to explain things about the AC system and made sure all was done to our satisfaction. All that while keeping a smile and positive attitud. I highly recumbent the company - from their front desk to the technicians. Thank you.
Andy C.
07/12/17
 
Jim came to my home for my annual air conditioning check, during his cleaning, he found a plumbing problem in my basement, which could have caused thousands of dollars worth of damage. Jim was here to check my air conditioner only, but he cares enough to look outside his trade and found something that could have caused me a major headache. Thank you AA Service for having men who care about their customers!
Jim S.
07/11/17
 
Joe was prompt, efficient, very informative, and took great care of my A/C system
Joseph R.
07/11/17
 
Petr is the reason I use AA Service, I completely trust him to do the right thing, and nothing more!
Petr G.
07/10/17
 
Andy did a fantastic job, keep up the great work
Andy C.
07/10/17
 

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