AA Service Co Heating & Cooling
550 Anthony Trail, Northbrook, IL 60062
Phone: 847-729-7889
Website: www.aaserviceco.com

Family owned and operated since 1965. 24-hour emergency service. Heating and cooling sales, service and installation specialists for residential, commercial, and industrial projects. Facility includes an inventoried parts department and sheet metal fabrication shop. Free estimates on installs.
Big enough to get the job done, small enough to care!

AA Service Co Heating & Cooling - Our Reviews

Overall Rating

23546 star rating
(4734 Reviews)
Google
5073 star rating (1018 Reviews)
ReviewBuzz
6723 star rating (1359 Reviews)
Judy's Book
916 star rating (185 Reviews)
Better Business Bureau
1560 star rating (312 Reviews)
Facebook
2282 star rating (458 Reviews)
Other
449 star rating (90 Reviews)
DexKnows
149 star rating (30 Reviews)
Yellowpages.com
30 star rating (6 Reviews)
Yahoo
459 star rating (92 Reviews)
Superpages
1372 star rating (275 Reviews)
Yelp
3578 star rating (718 Reviews)
Happy Call
945 star rating (189 Reviews)
Kudzu
10 star rating (2 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period AA Service Co Heating & Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


We've used AA Service since moving in this house 26 years ago. They provide excellent, reliable service at an affordable price. I always request Jim G.
Jim G.
04/30/17
 
Jim was amazing and so thorough - he found a piece of my equipment that was broken and fixed it back together. He is polite and has great expertise.
Jim S.
04/29/17
 
We have used AA Service for many years and are very pleased with their service. We especially appreciate the knowable service providers - Jim S is a primary example. He is very professional, technically competent and helpful to explain the functionality of our HVAC systems. We appreciate his personal interest in this regard.
Jim S.
04/28/17
 
Michael * and KC installed a new furnace and air conditioner for us on April 27, 2017. We couldn't have been more pleased. There were both very knowledgeable, professional, efficient and accommodating. I highly recommend AA Service Co and these two gentlemen.
Michael J.
04/28/17
 
Lance P has serviced us several times throughout the years we have used AA. He is considerate, explains things, courteous, and likes our 2 dogs. He never tries to oversell anything, and is even pleasant to look at at 8:00 in the morning!!! Thanks Lance P!!!
Lance P.
04/26/17
 
Jim G. was very thorough and professional. Job well done. Thanks Jim!
Jim G.
04/21/17
 
Let me tell you, I have only been with AA Service for two years, but everyone seems to understand it's about customer service. The ladies in the office are pleasant, courteous, and professional, to the maintenance technicians coming to my home. They are all nice. Alex was here just the other day and he did a excellent job! Thank you AA Service, your team is wonderful!
Alex S.
04/20/17
 
Alex was excellant
Alex S.
04/20/17
 
(no comment)
Alex S.
04/20/17
 
I wanted to give a little review on Joe R. from this mornings visit. Joe did a good job, always has and didn't fail today either! He is courteous, friendly, always prompt, and very honest! Thank you Joe.
Joseph R.
04/19/17
 
I've worked with AA Service Co for a few years and they have always been responsive and reasonably priced. Jim has been out to my property on a few occasions and he is always courteous and gets the job done right the first time.
Jim S.
04/19/17
 
AA Service has been a very good company to work with,. The technicians are very competent. Lance * was our latest technician. I highly recommend his services.
Lance P.
04/19/17
 
Great service as always
Jim S.
04/18/17
 
Great in every way.
Lance P.
04/18/17
 
Bill was absolutely a saint, he was patience, kind, and very thorough! Keep up the great job AA Service
Bill B.
04/17/17
 
We had an emergency service call needed on a saturday night and Tim * was on call. He arrived within 45 min. and was able to identify the problem. Tim * returned the following day with the part. An additional boiler issue was found and he was able to get the part same day and fixed the entire problem so we were not without hot water. I highly recommend AA Service and our service tech, Tim *. A satisfied AA Service customer for almost 20 years.
Tim B.
04/16/17
 
Joe R is a wonderful technician, he takes the time to explain everything in laymen terms. Joe is pleasant, polite, knowledgeable and provides a good service
Joseph R.
04/13/17
 
Tom T is polite, very nice, and does a good job, I want him for all my service work.
Tom T.
04/12/17
 
Jim S is very knowledgeable, he resolved my problem and recommended zoning to make my house more comfortable. Jim is great!
Jim S.
04/12/17
 
Andy was a great guy, he is pleasant, considerate, does wonderful work and will address any issues he finds!
Andy C.
04/12/17
 
We have used Tim B. on many occasions in the past and will continue to use him as his service has always been outstanding. He is always very thorough and professional. His service calls are always very detailed in his inspection and work. As customers, we could not be more happy with Tim B. and AA Service Co. Follow-up Tim was just out for our spring/summer service call and once again the same great service
Tim B.
04/11/17
 
Jim G was a very good tech. He answered all my questions and was very helpful with his advice. And he was very neat and clean.
Jim G.
04/11/17
 
We have had an annual contract with AA for many years and have always been pleased with the service of their technicians. Today Alex completed our regular semi-annual check-up with the thorough professional and courteous manner that we have come to expect from AA Service.
Alex S.
04/11/17
 
Absolutely great. Right on time. I couldn't be happier with the service and contractor.
Tim B.
04/07/17
 
This morning Jeff Chovanec came out and listened to my concerns about certain noises and that it didn't seem to work efficiently. I showed him the video of the unit making a buzzing sound occasionally and he figured out what that was. He checked everything and even adjusted the settings to the thermostat so that it wouldn't go on and off so frequently. So I just wanted to let you know that this certainly has restored my faith in AA Service, and why I have trusted them for 27 years!!! Thank you very much for your quick response to my letter. Here's to many more years with AA!!
Jeff C.
04/06/17
 
Review I've been using AA Service Co for years. Just had service from Jim *. for my air conditioners. Very prompt, personable and helpful. Excellent service.
Jim S.
04/04/17
 
Review Technician Alex *. was friendly, efficient and professional. We have been using AA Service for over 20 years and *all* their employees are the best. When we call in, the customer service reps are friendly and helpful, and every single technician they have ever sent out has been great (knowledgeable, nice and professional). We have bought two furnaces from them (we have two separate systems in our home) and an air conditioning unit, and when the time comes to replace the other a/c unit, we will use AA Service as well. We recommend AA Service very highly (my father used them when it was time for him to buy a furnace, too, and he was very happy as well). And thank you, Alex, for the great job the other day!
Alex S.
04/04/17
 
Jim * was courteous and efficient.
Jim S.
04/04/17
 
Great service.
Jim G.
04/01/17
 
Jim S. is great.. he is the man! Wonderful and knowledgeable.
Jim S.
03/31/17
 
Always on time. Friendly
Jim S.
03/30/17
 
He was on time for today's session, he listens, he is fast, he is complete, and he communicates well.
Jim S.
03/30/17
 
Joe did a great job and was very polite too... you should buy him a cake!!
Joseph R.
03/29/17
 
Lance did a great job at my home. He is super
Lance P.
03/28/17
 
Lance has been servicing my home for the last year, Lance has done such an excellent job at my home, I am now going to try AA Service for my commercial building!
Lance P.
03/28/17
 
Lance was neat, thorough, and did a great job
Lance P.
03/27/17
 
Ales is a great guy, he was very polite, courteous, and did a wonderful job!
Alex S.
03/27/17
 
Called this morning and AA Service was able to schedule a technician immediately. Jim S. called ahead to provide an estimated time of arrival (10:00 AM). He replaced the old control valve (small gas leak) and reconnected the gas line to our furnace in one hour. Jim was prompt and professional. We recommend AA Service; they are knowledgeable and dependable.
Jim S.
03/24/17
 
Always great service from AA. Jim G was thorough and explained everything.
Jim G.
03/24/17
 
Jim replaced our old thermostat with a new one, and my wife is fascinated the light, my wife keeps touching the display just to see the light come on and see the temperature. Thanks Jim we love our new thermostat!!
Jim S.
03/22/17
 
Lance came out because my furnace was not working properly, he knew exactly what was wrong, repaired it and my equipment is working fine now. Thank you Lance
Lance P.
03/22/17
 
Have been a customer of AA Service for over 20 years. Recently, my service tech has been Tommy S. He's great! Very polite, nice, efficient and knowledgeable. Recommend him highly!
Tommy S.
03/21/17
 
We want to compliment Alex Swall. Most importantly, he impressed my wife! Alex was right on time. He was pleasant, and technically competent. We would recommend Alex and look forward to having him service our HVAC. Dennis Marx
Alex S.
03/18/17
 
The cost was part of the service plan. They do what they say and they get it done quickly. They are experienced. I would recommended them. One person came out for the service. It took 45 minutes.
Alex S.
03/18/17
 
Petr is terrific, competent, Petr is an asset, helpful, and very knowledgeable
Petr G.
03/13/17
 
Lance came to my home and performed some maintenance on my two air conditioners, he was polite, courteous, and did an excellent job. He even cleaning up after he was finished and left my home clean!
Lance P.
03/13/17
 
Jim is knowledgeable, pleasant, and extremely helpful! He is a great guy!
Jim S.
03/13/17
 
(no comment)
Mike K.
03/06/17
 
Joe R. did a wonderful job, he was friendly, very helpful and knowledgeable, and afterwards, we signed up for a maintenance agreement.
Joseph R.
03/02/17
 
What a great technician. Andy was here for 3 hours because we were experiencing leakage from our humidifier. He located the problem as a non-working pump and drain hose that was shot. With difficulty he fed a new hose down from the humidifier into our crawl space where the drain and pump were located. I couldn't count the number of times he went back and forth from the furnace room to the crawl space, but persisted and finally resolved the problem. In addition, he was able to determine that our air conditioning A coil was rusted and shot, as well as the humidifier pump in the crawl space. Andy has been here before so he knew the layout of our house. All of the AA technicians are expert and Andy was the best.
Andy C.
03/01/17
 

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