Family owned and operated since 1965. 24-hour emergency service. Heating and cooling sales, service and installation specialists for residential, commercial, and industrial projects. Facility includes an inventoried parts department and sheet metal fabrication shop. Free estimates on installs.
Big enough to get the job done, small enough to care!
Big enough to get the job done, small enough to care!
AA Service Co Heating & Cooling - Our Reviews
Overall Rating
(4734 Reviews)
(1018 Reviews)
(1359 Reviews)
(185 Reviews)
(312 Reviews)
(458 Reviews)
(90 Reviews)
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(6 Reviews)
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(275 Reviews)
(718 Reviews)
(189 Reviews)
(2 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period AA Service Co Heating & Cooling has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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Very nice serviceman, knowledgeable & thorough Jim S., Jim S. 06/19/18 |
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Just to let you know Tommy was just here and took out the switch that was “tripping.” He was in and out in no time at all, and was terrific. I really appreciate the fast service from Darcy and Tommy, as I did not expect him until much later. I am in the process of getting bids to replace the unit, I already have AA, and the extra fast response gives me renewed faith in you all. Thanks again for everything, I know this is a difficult few days for all of you so I wanted you to know that the response was truly appreciated. Tommy S. 06/18/18 |
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Lance was a great guy and very kind to answer our many questions. Nothing bothered him, not even the dog. Lance P. 06/17/18 |
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We are long term clients of AA Service -10 years. Alex S. was prompt and efficient for our seasonal HVAC checkup. He explained everything that he was doing and worked extremely well while we had a number of other service providers at the house. Alex S. 06/16/18 |
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Lance P returned for the spring maintenance June 11. He, again, was timely, efficient and friendly. Always feel confident when he checks over the heating and cooling equipment. Thanks again.
Barbara Scott Lance P. 06/15/18 |
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As always a great experience with my service call from AA Service. Lance P who was the tech was wonderful. Very personable and informative. I highly recommend him and AA Service. Lance P. 06/15/18 |
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Bill is a very capable technician. He does great work! Bill B. 06/14/18 |
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Walter came to service our Geothermal unit and did a fantastic job. Walter was thorough, I like what he did so well, that I signed a maintenance agreement. Walter L. 06/14/18 |
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Mark R did an outstanding job, he was polite and very helpful Mark R. 06/14/18 |
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Mark was thorough and prompt. He reviewed all aspects of our systems and made pertinent suggestions for improving our operation. Joseph R., Mark R. 06/13/18 |
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Lnace did my AC cleaning, identified a problem, ordered the part, installed the parts, and we really appreciate everything Lance does and everything AA Service does! You are great! Lance P. 06/11/18 |
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Jim S performed maintenance at my home and did a fantastic job! Jim S. 06/11/18 |
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Tim B is excellent. There is never a mess after he's been here. He always lets me know the results of his inspection. He also taught me something new, I didn't know about my air conditioning system. Tim B. 06/10/18 |
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Jim was great. Professional, friendly. glad to have him in my house and doing his work for me. Jim S. 06/09/18 |
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We have been doing business with AA Service for 25 years. We are always satisfied with the service. Andy is an excellent technician who is very thorough and knowledgeable. Also he is very personable. Andy C. 06/09/18 |
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Professional, courteous staff makes this an outstanding company. Sales, installation, and service done in a top notch way. Tim B is a fantastic technician! He is very polite and knowledgeable. Have used AA Service Co for over 20 years and will continue to do so in the future. Tim B. 06/09/18 |
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Andy C. Is a wonderful technician. Does his work in a professional way! Very friendly and competent. Andy C. 06/07/18 |
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Mike and the team from AA were outstanding. They did a super high quality job. They were clean and efficient and took their time to make sure the job was done right. I'd highly recommend them!! Michael J. 06/06/18 |
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Tim B was the technician who came & serviced my furnace/AC. He was very professional & very Personable. He went about his business in a very methodical & thorough way...not intrusive at all. Kraig has always serviced my account, & I usually ask for him, but Tim came instead for some reason & he was every bit as good & professional as Kraig. I would highly recommend him as well. AA has serviced my account for about 10 years now, & I hold them, & their techs, in the highest regard 5 stars! Tim B. 06/05/18 |
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Punctual, friendly and honest! Tim B. 06/05/18 |
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I want you to know that Lance Petty was an excellent representative of your company! He is thorough and competent. His appearance is clean, neat and polished, and so is his work. He also is a pleasant and patient individual. Thank you! Lance P. 06/04/18 |
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jim Gonzalez is a terrific technichan always does his best. Would never want another tech Jim G. 06/03/18 |
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Lance is thorough and highly competent. His appearance is neat and impeccable, and so is his work. His demeanor is pleasant and patient and respectful. Lance P. 06/01/18 |
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Alex arrived on time, listened to my concerns, and got to work. He was thorough in his examination, and related exactly what he found back to me. He gave me several options, and his attention to detail and customer service is outstanding. Alex S. 06/01/18 |
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Lance did a superb job, we are extremely pleased with his work. Lance is polite, friendly, and does an excellent job! Lance P. 05/31/18 |
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Andy did an excellent job at my home. Andy is very friendly, informative, and helpful! Andy C. 05/31/18 |
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Excellent Jim G. 05/31/18 |
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I have been a customer of AA Service for over 30 years because they take care of their customers like family. I called AA on Saturday, May 26, when the temperature in my house was 86... and rising. We had a new system installed in December when the temps were around 18 degrees. The new AC system needed to be started up and properly charged and pressurized before first use. I had scheduled an appt in mid May to do that prior to the summer warm up but had to cancel that appt because the temps that day were around 45 and still too cold to properly set the system. We rescheduled for May 29. No problem, right? May can be chilly or moderate so I thought, we're good! However, the heat wave hit with August temps in the low 90s 5 days before my rescheduled May 29 AC start up appt! I called to see if there was any possibility of an emergency visit to get us up and running or we'd be sleeping at a motel for a couple nights! It was getting unbearable in the house. Who expects 90s in May?? While waiting for Andy to check the schedule, on the the phone, he says " Open your front door." He had magically appeared at my house while I was waiting on the phone, like an angel of mercy!! It was awesome! He got us up and running and we gleefully watched the temperatures in our home drop to a comfy 78! Ahhhhhh! Thank you Andy! You are amazing! That is the kind of service that AA Service provides. They have taken care of us for over 30 years and Andy proved again why they are the absolute best choice on the North Shore! Andy C. 05/31/18 |
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Tommy is awesome. Very professional, thorough,and courteous. Tommy S. 05/30/18 |
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(no comment) Kraig H. 05/29/18 |
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Jeff did a great job and is a very pleasant and courteous person. He also reflects the honesty and integrity of your company. Jeff C. 05/28/18 |
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Walter was a great technician. He was punctual, polite and very efficient. Great experience. Walter L. 05/26/18 |
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Alex S was awesome, showed up early on a very busy holiday weekend and got A/C unit running. Thanks Alex. Alex S. 05/26/18 |
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Lance P was very efficient. Lance is a pleasure to have working in my home and the only one that I have maintaining my furnace and air conditioning! Lance P. 05/25/18 |
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Professional and efficient service from Andy who took the time to explain exactly what he was doing and then reviewed everything with us before he left. Prompt, clean and knowledgeable service. Andy C. 05/24/18 |
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Lance is great and very capable. We trust him implicitly Lance P. 05/23/18 |
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I have had Andy for my technician for over 10 years. He is excellent! Andy C. 05/23/18 |
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Professional and knowledgeable staff do a great job maintaining our HVAC system and offer helpful tips for increasing efficiency. Jim S. 05/23/18 |
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I have been dealing with AA Service for a number of years and the quality of service has always been exceptional. Kraig is a fine technician and did a great job servicing my equipment. There is no other company I would choose to maintain my heating and cooling equipment Kraig H. 05/20/18 |
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Alex S was prompt and very professional. I recommend him for your service. Alex S. 05/18/18 |
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Tim B. has provided excellent service to us over many years. He is extremely thorogh in his maintenance of our HVAC system and fully explains any repairs he needs to make. He is always on time and extremely courteous. We will always continue AA service appointments to those dates he is available. Tim B. 05/18/18 |
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I have used AA Service for all of my HVAC needs for years and have consistently received considerate, caring, professional and timely service. Walter L. recently serviced my home system to get it ready for the hot & humid summer to come and he was on time, thorough, extremely competent and even asked if I had any questions about the unit or the work he had done. I would highly recommend Walter and AA Service for any residential needs you might have... Walter L. 05/16/18 |
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Andy was very knowledgeable and explained everything in full detail. Andy C. 05/16/18 |
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Tim was very knowledgeable and showed us some new helpful settings for our thermostat. Tim B. 05/15/18 |
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Our field tech was Jim S. and as usual, he was friendly, competent & informative. We have always been satisfied with his service. Jim S. 05/15/18 |
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Andy was very nice and conscientious. Andy C. 05/15/18 |
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I had an emergency situation with a leaking pipe leading to my boiler. Mike J was my installer and he was friendly, efficient and very clear in his explanation to me about what needed to be done. He arrived first thing in the morning and made me feel like AA Service cared about me as a customer. The leak had made a big mess and Mike left it in good shape after he finished the pipe replacement. Could not have asked for anything better from Mike. Michael J. 05/15/18 |
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Another good experience with Jim G. during his recent semi-annual maintenance visit, this time for AC service. Nice to know we have someone we can count on to do a good job. Jim G. 05/14/18 |
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Five Stars says it all for Tim B. He has been servicing my home for many years and is a GREAT representative of AA service. Tim B. 05/14/18 |
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Walter was outstanding. He arrived on time (and called to let us know he was on his way.) He immediately diagnosed the problem with our heater. He explained the problem very clearly and in detail, and repaired it in about a minute. I was grateful that he also provided some extremely useful tips relating to the issue. Walter was very friendly, too. I was very glad that we had him as our tech person from AA Service Co! Walter L. 05/13/18 |
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