Dwayne and Curtis are outstanding team! Dwayne is a gifted pro as well as a teacher and communicator. Service is top notch. Water clarifier he recommended last year helped improve our health, hair texture and water taste. Highly recommend! The best! 3 votes for employee of the year!
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I have used PureLine Plumbing for my last four jobs and their Service Pros are excellent. Most recently, Dwayne S. came on an emergency call to repair a leaking pipe in the crawl space which was potentially effecting my foundation. He explained their approach to the repair and made sure the job was done properly. He was very personable and professional and helped solve another issue while he was at my house. I was very fortunate to have him assigned to my job.
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Excellent and high quality professional service. These folks are efficient and honest, and aren’t trying to take advantage of you. They will give you very expert and insightful recommendations based on significant experience. Rob Mirabella and his colleague Jesse are top notch. HIGHLY RECOMMEND!
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Our sewage waste pump in the basement failed on a Tuesday and we could not get any plumber to call us back on Tuesday or Wednesday. Thursday another plumbing company actually answered the phone but said they were booked until the following week but referred me to Pure-Line. Pure-Line answered the phone right away on Thursday courteously indicated they were busy also but rearranged their schedule to get someone out to see us the next day (Friday). Rob M called to let me know when he would arrive, he was on time, explained what the issue was, explained the cost and got the job done quickly. Professional and expedient. I would recommend Pure-Line for your plumbing needs.
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Rob was super-helpful and did a great job diagnosing and fixing a mystery issue that we have been dealing with for over a year. He also installed a new faucet for us. Rob was efficient, effective, and a very clear communicator. He also emailed to us a detailed description of the diagnosis and work that he did. Would definitely recommend.
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This was a complicated clog, one that had been a chronic issue. Rob M, along with Marc worked diligently to diagnose the issue. He was relentless in his ability to not only fix the issue but he analyzed the entire system. The camera equipment really put my mind at ease. I have had two other plumbers here in the past. Rob & Marc are the BEST !!
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I have used PureLine Plumbing for my last three jobs and their Service Pros are excellent. Most recently, Rob M came out to fix what I thought was a clogged drain. He did very thorough investigative work in and under the house to trace the source of the problem and found that Duke Energy had cut through my waste drain pipe going from the house to the sewer. He coordinated with the Duke workers to ensure the corrective work progressed on a timely basis. Rob was my trusted advisor and was extremely conscientious in making sure the job was done properly by all parties. He worked hard, was very professional and honest. I was very fortunate to have him assigned to my job.
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Pure-line sent Rob out quickly to investigate some rattling pipes. Within 10 minutes, he had identified the problem (a bad overflow tank due to high pressure) and checked on warranty for me. Under warranty, he got it swapped out fast, checked all the connections and confirmed the bath faucets were new with no leaks. He was knowledgeable, professional, and great to work with. We even talked future improvements. If I have any future issues, I'll call Pure-Line again, for sure.
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****** ***** of Pure Line Plumbing has saved my bacon on more than one occasion. 3 years ago my hot water heater broke and 40 gallons of water fell onto my kitchen floor. He replaced the heater within 24 hours and called a disaster recovery company to come to my house immediately to remove the water before my expensive reclaimed heartpine floors buckled! Then a year later my roommate clogged the toilet and the water overflowed and fell down to the first floor chandelier (while the electricity was on!!! ) . Saved my bacon and cleared that clog and got me help with the chandelier. Then today my toilet turned into a jacuzzi. He came out and discovered my tank full and put me in touch with a septic removal company. I love my relationship with Pureline plumbing and ***** ***** and will only issue them for my plumbing needs!!!! Thank you ******! Thank you Pureline!!!
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