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By Ed A. on 01/19/16
Edwin is an exceptional employee. Very professional and well versed in his craft. Pays close attention to details. Keeps homeowner appraised as work proceeds. Very attentive to owner's property.

By Robert R. on 12/10/15
They were very professional and will only used them in next needed service.

By Robert R. on 12/09/15
john was very helping and fix the problem. they will get any Plumbing work in the future.......

By Mary B. on 11/29/15
Best experience that I've had ever dealing with any service

By Mary B. on 11/28/15
Jon saved our holiday weekend!!! The nicest most polite, prompt, professional I have ever had the pleasure to work with. We had a gas leak in our pipes and our gas service for hot water and dryer had to be shut off. He got us up and running two hours after our phon...
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Jon saved our holiday weekend!!! The nicest most polite, prompt, professional I have ever had the pleasure to work with. We had a gas leak in our pipes and our gas service for hot water and dryer had to be shut off. He got us up and running two hours after our phone call. Five stars doesn't rate how highly I think of him. Thank you, Mary Brook
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By Kamini W. on 11/19/15
Lisa was very friendly and got us on the schedule right away. Edwin was great at taking the time to diagnose the problems and to fix them the same day.

By Pam W. on 11/05/15
Edwin was "Spot On"

By Pam W. on 11/03/15
Had A Leak... Called Pure-Line.. With in Minutes I had a call back and appointment setup... Edwin came out finished the job in less than an hour.... I am very pleased. Will use Pure-Line again if needed... Pam W

By Joan R. on 11/02/15
Edwin was very polite, professional and neat.

By Larry P. on 10/19/15
Edwin, was very professional and knowledgeable. He explained exactly too me what needed to be done and recommended some suggestion on what he would do if the water heater was his own. Instead just replacing one bad element, I went with his suggestion and replaced b...
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Edwin, was very professional and knowledgeable. He explained exactly too me what needed to be done and recommended some suggestion on what he would do if the water heater was his own. Instead just replacing one bad element, I went with his suggestion and replaced both. I'm glad I did, because the one element that was working looked if it was on it's way out. I would like to thank him once again for his service and saving us money in the long run !!!
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By Larry P. on 10/19/15
Thanks Edwin once again, He did a GREAT job !

By Kim R. on 09/22/15
Great jog!! The technician Edwin fixed my dripping faucet in less then 45 minutes, he was very courteous and professional. I was informed of the total price before hand (no hidden fee's) and informed about the warranty of the product/ work performed. I will always ...
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Great jog!! The technician Edwin fixed my dripping faucet in less then 45 minutes, he was very courteous and professional. I was informed of the total price before hand (no hidden fee's) and informed about the warranty of the product/ work performed. I will always keep Pro-Line Plumbing in mind for my plumbing needs!! Thanks again...
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By Chris C. on 09/12/15
I have done several Commercial Water Heaters using Pure-Line Plumbing. I would easily say that TJ is among the most knowledgeable and professional installers in NC. He has worked on a variety of different products from tankless, Lochinvar, AO Smith, State, Bradford...
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I have done several Commercial Water Heaters using Pure-Line Plumbing. I would easily say that TJ is among the most knowledgeable and professional installers in NC. He has worked on a variety of different products from tankless, Lochinvar, AO Smith, State, Bradford White, and even PVI. I have yet to find him or Pure-Line a challenge they are not prepared for. I cannot recommend this company highly enough. If you're in a crunch, they need to be your first call!
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By Chris C. on 09/12/15
I have done several Commercial Water Heaters using Pure-Line Plumbing. I would easily say that TJ is among the most knowledgeable and professional installers in NC. He has worked on a variety of different products from tankless, Lochinvar, AO Smith, State, Bradford...
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I have done several Commercial Water Heaters using Pure-Line Plumbing. I would easily say that TJ is among the most knowledgeable and professional installers in NC. He has worked on a variety of different products from tankless, Lochinvar, AO Smith, State, Bradford White, and even PVI. I have yet to find him or Pure-Line a challenge they are not prepared for. I cannot recommend this company highly enough. If you're in a crunch, they need to be your first call!
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By ken g. on 09/10/15
The return house call was prompt and took care of issue quickly

By ken g. on 09/08/15
Wonderful experience. Was at my home within 90 min of call. Good work and good price. Service tech, Jon was great and took time with me to let me know what was done and what to expect when range arrived. Would definitely recommend to a friend.

By Gordon M. on 09/05/15
Pure-Line Plumbing provided professional service encompassing every aspect of service that is meaningful to me. They kept me informed of arrival times, explained options to my problem, arrived on schedule, and completed the work in a meticulous and professional ma...
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Pure-Line Plumbing provided professional service encompassing every aspect of service that is meaningful to me. They kept me informed of arrival times, explained options to my problem, arrived on schedule, and completed the work in a meticulous and professional manner. They will be contacted the next time I have a plumbing problem.
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By John on 09/03/15
Edwin at Pure-Line Plumbing did an outstanding job in installing my kitchen sink piping after having new counters installed. The quality of his work and level of professionalism exceeded expectations. After finishing the plumbing job, Edwin got the stove on our ran...
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Edwin at Pure-Line Plumbing did an outstanding job in installing my kitchen sink piping after having new counters installed. The quality of his work and level of professionalism exceeded expectations. After finishing the plumbing job, Edwin got the stove on our range working after the granite guys forgot to turn the gas back on after install. Also, he checked for leaks in the gas line while under the stove, and then took away an old toilet that I replaced last week, saving me a trip to the city dump! I have a new go-to contact in Edwin next time I need plumbing service. And I recommend that you call Edwin at Pure-Line Plumbing also next time you need plumbing service.
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By Gordon M. on 09/03/15
My interaction with the two members of this company (Lisa and Jonathan) was the best and most satisfying one I have had in a long time. Lisa was courteous and very helpful in office matters and she passed my concerns on to Jonathan so he could contact me. She adv...
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My interaction with the two members of this company (Lisa and Jonathan) was the best and most satisfying one I have had in a long time. Lisa was courteous and very helpful in office matters and she passed my concerns on to Jonathan so he could contact me. She advised me when the workers would arrive and this attention to detail and thoughtful communication are key to establishing my initial perception of a company. Jonathan discussed how he would arrange my plumbing and provided a reasonable estimate. He and Jody spent two days completing the work. During the process he kept me informed of his progress and had good suggestions that were not discussed in the initial exam. Both Jonathan and Jody were professional in their work, respectful to both my wife and me, and were a delight to have in our home. There was no cursing. When they finished the job, they explained all facets of it with me. They were fastidious in their work, did not take shortcuts and provided me with a beautiful job of plumbing in my basement. I would recommend them to anybody who needed professional work done in their home and I will seek their assistance the next time I need plumbing work.
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By Gordon M. on 09/02/15
My interaction with the two members of this company (Lisa and Jonathan) was the best and most satisfying one I have had in a long time. Lisa was courteous and very helpful in office matters and she passed my concerns on to Jonathan so he could contact me. She adv...
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My interaction with the two members of this company (Lisa and Jonathan) was the best and most satisfying one I have had in a long time. Lisa was courteous and very helpful in office matters and she passed my concerns on to Jonathan so he could contact me. She advised me when the workers would arrive and this attention to detail and thoughtful communication are key to establishing my initial perception of a company. Jonathan discussed how he would arrange my plumbing and provided a reasonable estimate. He and Jody spent two days completing the work. During the process he kept me informed of his progress and had good suggestions that were not discussed in the initial exam. Both Jonathan and Jody were professional in their work, respectful to both my wife and me, and were a delight to have in our home. There was no cursing. When they finished the job, they explained all facets of it with me. They were fastidious in their work, did not take shortcuts and provided me with a beautiful job of plumbing in my basement. I would recommend them to anybody who needed professional work done in their home and I will seek their assistance the next time I need plumbing work.
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