I had all the polybutylene pipes in my house replaced. The job, so far as I can tell, was expeditiously and thoroughly done. Dwayne S. explained everything, and he and his helper were on time, took as much time as they said they’d take (two days), and left everything clean and neat. The price was fair, too. I got three quotes; Pure-Line gave the middle one, but I found them altogether more helpful & solicitous than the other two. I recommend Dwayne & Pureline without reservation.
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Aaron did a great job of taking care of our needs. He installed our new gas cooktop and hall bathroom toilet. Aaron was extremely professional, answered all of our questions and made sure we were satisfied with everything he had done before he left. We will definitely use him for all of our future plumbing needs!
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Edwin was awesome! Removed the old faucet and replaced with a new one in no time at all. I love it when people are on time, Edwin got to my house when promised. I will definitely use this company for all of my future plumbing needs, thanks to the outstanding customer service and reasonable costs.
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I had a leak behind the shower wall in the master bathroom. I called Pure-Line Plumbing because of one past experience that was handled well and because our experience with the company was a good one. The service professional knocked on my door punctually, knew exactly what could be the problem. and repair it expertly. The price was reasonable, personnel knowledgeable, and the repair work was done in a reasonable time--no rush job. This was our second 5-star experience with Pure-line Plumbing. As my house ages and materiel wears out, my first call will be to Pure-Line.
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Either accidentally forgetful, or not communicating all information clearly upfront? We called and requested they come out for an estimate for a big tub/shower job and they set the appointment. We were about to hang up and then they curiously asked for our billing address. Odd. When we asked why, they said there was going to be a $100 charge just for an estimate. They apparently were not even going to tell us this until AFTER they arrived? Immediately cancelled the appointment.
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Kenneth came out to our rental property today and got everything moving again! Really appreciated how thorough he and Eli were as well as their call before starting any work! They were also super patient with our community property manager and made sure that he understood the issue. Thanks! We'll definitely be using you all again in the future! Price quote was accurate and final cost stayed within the range given, which is always nice.
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