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By Bill H. on 09/28/20
We called Pure-Line Plumbing at the suggestion of a neighbor to have them check and replace the Pressure Regulator Valve if faulty. Turns out it was faulty and in no time at all, Edwin P did an awesome job replacing it. Showed me his work and walked me through it...
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We called Pure-Line Plumbing at the suggestion of a neighbor to have them check and replace the Pressure Regulator Valve if faulty. Turns out it was faulty and in no time at all, Edwin P did an awesome job replacing it. Showed me his work and walked me through it prior to processing the invoice. We'll definitely use Pure-Line Plumbing again and specifically ask for Edwin. Thanks for the great work, Edwin!
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By Larry and Debie M. on 09/26/20
Amazing service, Amazing attitude. Edwin and his crew of five men repaired a sewer pipe at my house. On the second day they worked from 8 am to 2 am ( 18 hours with only food and water breaks). they worked to finish before a large thunderstorm was forecasted to...
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Amazing service, Amazing attitude. Edwin and his crew of five men repaired a sewer pipe at my house. On the second day they worked from 8 am to 2 am ( 18 hours with only food and water breaks). they worked to finish before a large thunderstorm was forecasted to hit the next day. I would absolutely hire them again for any job large or small.
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By Brad N. on 09/13/20
Edwin & Chris were aces. They quickly identified a fairly unorthodox plumbing situation in our home, which was the cause of our plumbing woes, and came up with a vastly simpler solution than what we had. The work was done in a matter of a few hours, including runni...
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Edwin & Chris were aces. They quickly identified a fairly unorthodox plumbing situation in our home, which was the cause of our plumbing woes, and came up with a vastly simpler solution than what we had. The work was done in a matter of a few hours, including running fresh PVC to our waste stack where there was previously none. Everything has been flowing beautifully since. I highly recommend Pure Line. I've used them before and had a similarly good experiences
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By Michelle M. on 09/04/20
Edwin arrived way ahead of schedule, was able to diagnose and let us know our options quickly. We needed to replace our kitchen faucet, so we picked one out from Home Depot and Edwin installed it perfectly. This all happened the same day we called and before Noon...
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Edwin arrived way ahead of schedule, was able to diagnose and let us know our options quickly. We needed to replace our kitchen faucet, so we picked one out from Home Depot and Edwin installed it perfectly. This all happened the same day we called and before Noon. We greatly appreciate it!!
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By Cynthia K. on 09/01/20
Edwin and Rob did an excellent job! The water heater had to be tall and skinny for a very tight spot in the attic; I'm sure it wasn't an easy fit. Great communication and service...thanks so much!!

By Conner C. on 08/24/20
Pure-Line Plumbing, specifically Edwin and Rob were incredibly helpful in working with me on a custom conversion from a single sink to a dual sink in my master bathroom. The came out for a site visit, got a game plan together, and came back walked me through what t...
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Pure-Line Plumbing, specifically Edwin and Rob were incredibly helpful in working with me on a custom conversion from a single sink to a dual sink in my master bathroom. The came out for a site visit, got a game plan together, and came back walked me through what they were doing, showed me the result, tested the faucets, and ensured I was satisfied before leaving. The were professional throughout the entire process, and I'd gladly higher them again for any future work.
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By Kathleen S. on 08/14/20
These guys are the "leak whisperers". They identified my shower as the source for a living room ceiling leak in a house I moved into just days before. ****** was courteous, prompt and professional. Plus, he gave me an estimate and stuck to it. I can't recommend them enough.

By Jeffrey M S. on 04/28/20
Best plumbers in Durham. Dwayne was one of the best technicians we've ever had out at the house for any type of repair. Super knowledgeable and very informative. Fixed an issue that a previous tech had caused voluntarily and our well pump and pressure tank have nev...
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Best plumbers in Durham. Dwayne was one of the best technicians we've ever had out at the house for any type of repair. Super knowledgeable and very informative. Fixed an issue that a previous tech had caused voluntarily and our well pump and pressure tank have never been working better!
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By Mary Kay D. on 04/18/20
Dwayne showed up on time, was very knowledgeable, fixed my problem in no time, and offered great advice for preventative maintenance. He was also a tremendous help in making reasonable recommendations for a faucet replacement and I will be using him again for that ...
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Dwayne showed up on time, was very knowledgeable, fixed my problem in no time, and offered great advice for preventative maintenance. He was also a tremendous help in making reasonable recommendations for a faucet replacement and I will be using him again for that job, And finally, I am grateful that this company and its employees are putting themselves at risk during this pandemic and continue to provide this essential service. Thank You!
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By Susan S. on 03/06/20
I had recent plumbing problems and Dwayne was fantastic at diagnosing and repairing the problem. He took the time to check our entire system and carefully explained all the findings to me. He was courteous, pleasant and conscientious about his work. His prompt serv...
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I had recent plumbing problems and Dwayne was fantastic at diagnosing and repairing the problem. He took the time to check our entire system and carefully explained all the findings to me. He was courteous, pleasant and conscientious about his work. His prompt service call certainly was appreciated and his communication with me was outstanding.
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By SFW on 03/06/20
Woke up to no hot water and called Pur-Line at 7:30. Crew was here to look over the situation by 10 am and had installed a new water heater by 1 pm. Great service and Mike C was polite and patiently explained all he was doing. I signed up immediately for their p...
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Woke up to no hot water and called Pur-Line at 7:30. Crew was here to look over the situation by 10 am and had installed a new water heater by 1 pm. Great service and Mike C was polite and patiently explained all he was doing. I signed up immediately for their preventive maintenance program. Highly recommended.
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By Gigi G. on 02/07/20
Dwayne and Robert were terrific! Not only are they good at their craft but good at seeing the client is educated and understands the process. They did not up sell nor high pressure sales. Informed when asked for solutions and defines the urgency or importance of...
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Dwayne and Robert were terrific! Not only are they good at their craft but good at seeing the client is educated and understands the process. They did not up sell nor high pressure sales. Informed when asked for solutions and defines the urgency or importance of the repair. We would highly recommend and would call them again.
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By Diana P. on 01/27/20
I recently had the pleasure of partnering with Pure-Line Plumbing to help with renovations to my 1940's home that needed various plumbing updates. I say "partner" because that is the experience of working with the team at Pure-Line Plumbing. Pure-Line has enough ...
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I recently had the pleasure of partnering with Pure-Line Plumbing to help with renovations to my 1940's home that needed various plumbing updates. I say "partner" because that is the experience of working with the team at Pure-Line Plumbing. Pure-Line has enough staff to meet commitments if needed but they try to keep the one service professional in charge of your job doing the work. I worked with Dwayne S. throughout my project which took place over several months with numerous visits to help me at the different stages. They were able to meet my scheduling needs. Dwayne worked with me in securing special shower hardware to meet my specifications. He was very helpful in making recommendations, giving explanations, responding to communications via his cell phone, going the extra mile to make my life easier and was cheerful on top of all that. Dwayne had the help of a second service pro during site visits and both men that I met, Chris and Rob were excellent. While I was out of town, a line burst at my vacant home which was still under renovation and Dwayne came as soon as contacted to make the repair. Office staff Ashley and Jackie were easy to work with, always remembering who I was, and rounded out the excellent experience that I had with Pure-Line Plumbing.
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By Sandy g. on 11/10/19
Very professional. Dwayne and Rob did such a great job. Took pictures before doing work under my house so they could explain any problems that needed to be taken care of. Also took pics. after work was completed. I will definitely use Pure-Line again, and recommend...
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Very professional. Dwayne and Rob did such a great job. Took pictures before doing work under my house so they could explain any problems that needed to be taken care of. Also took pics. after work was completed. I will definitely use Pure-Line again, and recommend them for any plumbing issue. Any company that has employees as thorough and professional as Dwayne and Rob and that enjoys working with there company says alot.
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By Sandra g. on 11/07/19
Very professional. Dwayne and Rob did such a great job. Took pictures before doing work under my house so they could explain any problems that needed to be taken care of. Also took pics. after work was completed. I will definitely use Pure-Line again, and recommend...
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Very professional. Dwayne and Rob did such a great job. Took pictures before doing work under my house so they could explain any problems that needed to be taken care of. Also took pics. after work was completed. I will definitely use Pure-Line again, and recommend them for any plumbing issue. Any company that has employees as thorough and professional as Dwayne and Rob and that enjoys working with there company says alot.
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By Suzanne F. on 11/06/19
Pure-Line Plumbing's service was excellent from the first phone call through the finished job! Dwayne S. was extremely professional and went above and beyond to fix the plumbing issues I was having. He explained everything thoroughly, worked efficiently, and I c...
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Pure-Line Plumbing's service was excellent from the first phone call through the finished job! Dwayne S. was extremely professional and went above and beyond to fix the plumbing issues I was having. He explained everything thoroughly, worked efficiently, and I couldn't be happier with the end result. I can't recommend them enough!
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By Tom G. on 10/15/19
We were very pleased with the work provided by Pure-Line to install a new water line at our home. The office staff kept us informed about arrival times of the crews. During the job ****** identified ways to improve on the original plan. The guys were courteous and ...
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We were very pleased with the work provided by Pure-Line to install a new water line at our home. The office staff kept us informed about arrival times of the crews. During the job ****** identified ways to improve on the original plan. The guys were courteous and professional. Will use Pure-Line again for our plumbing needs. Thanks guys
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By Josh C. on 09/25/19
Dwayne and rob were the technicians that came to my house, they were both very polite and very professional. Dwayne is very knowledgeable about his profession and was able to explain to me the situation so I could easily understand, rob is a hard worker and also k...
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Dwayne and rob were the technicians that came to my house, they were both very polite and very professional. Dwayne is very knowledgeable about his profession and was able to explain to me the situation so I could easily understand, rob is a hard worker and also knowledgeable in his field. Because of these two I will use pure line plumbing for any future needs.
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By Louise D. on 09/09/19
Dwayne S. fixed both of our drainage problems perfectly. He explained what he was doing and why. If we have need for a plumber in the future, I will definitely call Pure-Line Plumbing.

By Alyssa B. on 08/21/19
Wonderful, knowledgeable service and courteous staff. We were installing a new kitchen faucet, two bathroom sink faucets, shower head/handle, and roman tub faucet. We also had a dead sump pump and were seeking suggestions for improvement. We contacted 3 companies f...
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Wonderful, knowledgeable service and courteous staff. We were installing a new kitchen faucet, two bathroom sink faucets, shower head/handle, and roman tub faucet. We also had a dead sump pump and were seeking suggestions for improvement. We contacted 3 companies for an initial quote. The quote provided by Pure-Line was the only one that was itemized (thank you!), and rather than simply replacing the dead sump pump and running into the same issues in the future, the Pure-Line tech suggested a dewatering system that would lead the water out of the crawlspace in a way that made more sense for drainage, preventing the new sump from getting overworked and dying again (the one that died was only a year old). ****** was fantastic! He was punctual, thorough, polite, and explained everything very clearly, so we were able to make an informed decision. During the work, he kept me updated as to how things were going. During the tub install, it was discovered that we needed a part that was only available at a store about an hour away. ****** drove out to get it and came back to finish the job promptly, as he didn't want to leave us without water. He did a great job with everything. We will definitely be using him for any future plumbing needs, and I whole-heartedly recommend going with Pure-Line to get the job done well at a fair price. Thank you!
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Select any employee to see all their reviews.

Dwayne S
Rating:
37 total reviews!
Edwin P
12 Years
Rating:
37 total reviews!
Jonathan W
11 Years
Rating:
(11 total reviews)
Mike C
6 Years
Rating:
(1 total review)
Robert M
5 Years
Rating:
(1 total review)
Mike P
Rating:
(1 total review)

* Total number of reviews and star-ratings are based on data collected during the time period Pure-Line Plumbing has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Robert M has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
1 total review
By Cynthia K. on 09/01/20
Edwin and Rob did an excellent job! The water heater had to be tall and skinny for a very tight spot in the attic; I'm sure it wasn't an easy fit. Great communication and service...thanks so much!!
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