AA Service Co Heating & Cooling
550 Anthony Trail, Northbrook, IL 60062
Phone: 847-729-7889
Website: www.aaserviceco.com

Family owned and operated since 1965. 24-hour emergency service. Heating and cooling sales, service and installation specialists for residential, commercial, and industrial projects. Facility includes an inventoried parts department and sheet metal fabrication shop. Free estimates on installs.
Big enough to get the job done, small enough to care!

AA Service Co Heating & Cooling - Our Reviews

Overall Rating

23546 star rating
(4734 Reviews)
Google
5073 star rating (1018 Reviews)
ReviewBuzz
6723 star rating (1359 Reviews)
Judy's Book
916 star rating (185 Reviews)
Better Business Bureau
1560 star rating (312 Reviews)
Facebook
2282 star rating (458 Reviews)
Other
449 star rating (90 Reviews)
DexKnows
149 star rating (30 Reviews)
Yellowpages.com
30 star rating (6 Reviews)
Yahoo
459 star rating (92 Reviews)
Superpages
1372 star rating (275 Reviews)
Yelp
3578 star rating (718 Reviews)
Happy Call
945 star rating (189 Reviews)
Kudzu
10 star rating (2 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period AA Service Co Heating & Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Petr always does great work. We always specifically ask for him and he has always steered us in the right direct
Petr G.
10/15/15
 
Year after year, it is always a positive experience having AA Service Co out to service my furnaces. The personnel scheduling the appointments are pleasant, the technicians arrive at the scheduled time, their prices are competitive and the service is great. Kraig has been out to service my units the last several years and not only is he pleasant and good at performing the required service but he is always willing to take time to explain, answer questions and to provide maintenance suggestions. I always feel that they are about providing the best service
Kraig H.
10/14/15
 
Great service
Petr G.
10/14/15
 
Year after year, it is always a positive experience having AA Service Co out to service my furnaces. The personnel scheduling the appointments are pleasant, the technicians arrive at the scheduled time, their prices are competitive and the service is great. Kraig has been out to service my units the last several years and not only is he pleasant and good at performing the required service but he is always willing to take time to explain, answer questions and to provide maintenance suggestions. I always feel that they are about providing the best service.
Kraig H.
10/14/15
 
Kraig does a GREAT job, I only want him to clean and check my equipment... Keep up the GREAT job!!
Kraig H.
10/13/15
 
TIM B. WAS VERY KNOWLEDGEABLE AND INFORMATIVE. HE CAME ON TIME AND WAS VERY NEAT. I HAVE ALREADY RECOMMENED A FRIEND AND HE IS HAVING A NEW HVAC IN STALLED AS I WRITE
Tim B.
10/13/15
 
Once again I was pleased with Petr's service.
Petr G.
10/13/15
 
Lance did a great job.
Lance P.
10/13/15
 
Tim always does a great job. He explains everything. I needed a small part for the furnace, and he told me why it should be replaced.
Tim B.
10/13/15
 
Jeff was very professional and friendly. He provided answers and explained the services provided.
Jeff C.
10/13/15
 
Joe R. checked our furnace for the winter. He was very thorough as well as friendly, clean, and efficient. No complaints.
Joseph R.
10/13/15
 
Jim was great, just like all the AA techs. He was friendly, communicative, did his work well & cleaned up after. What more could you want? 5 stars
Jim G.
10/13/15
 
Jim is professional, dedicated, neat in apprearance and very kind and pleasant
Jim G.
10/12/15
 
Tim did an outstanding job. Called ahead, arrived on time, answered all questions, very thorough check and cleaning. Highly recommend using him (and AA),
Tim B.
10/12/15
 
As a former HVAC technician who no longer services equipment, I was very impressed with Jeff C.'s expertise and professionalism. AA Service Co. continues to exceed all expectations. Dave A.
Jeff C.
10/12/15
 
I would like to leave a positive review for Jason B, and Jeremy H from AA Service Co for a job well done on the installation of my new furnace. Neat, knowlegable, and on time.
Jason B., Jeremy H.
10/10/15
 
Very good.
Petr G.
10/10/15
 
Kim is a GREAT customer service representative! She is polite, professional, and will work with a your customers to make them happy!! Thanks Kim
Kim M.
10/08/15
 
I appreciate the promptness and quality of my recent furnace servicing. Thanks Kraig for being proactive and also taking a look at our humidifier, which needed attention. Much appreciated
Kraig H.
10/08/15
 
Lance is polite, courteous, professional. We have the utmost faith with Lance's judgement! He is a wonderful technician.
Lance P.
10/08/15
 
Petr was knowledgeable, courteous, and very professional!! We enjoy him working at our home!
Petr G.
10/08/15
 
Tom was prompt, courteous and efficient. He performed the necessary maintenance and answered all my questions. I was reassured by his expertise and his manner. While I hope I don't have any heating emergencies in the future, I feel confident that I know what company to turn to.
Tom T.
10/08/15
 
Tom T. was prompt, amiable and professional. He performed maintenance on the furnace in an efficient manner and answered all my many questions, reassuring me as the the operations of the furnace. You can't ask for more.
Tom T.
10/08/15
 
I appreciate the promptness and quality of my recent furnace servicing. Thanks Kraig for being proactive and also taking a look at our humidifier, which needed attention. Much appreciated.
Kraig H.
10/08/15
 
He always calls me first, provides ETA, when he arrives, he is neat, considerate courteous, thorough, and a consumate, and professional. Adjusted all the supply vents for winter. Explained all the details for potential work and does a GREAT job!
Tim B.
10/07/15
 
Extremely knowledgeable tech, honest, and very thorough. Keep up the GREAT work AA Service
Scott S.
10/07/15
 
Peter did a great job as always
Petr G.
10/07/15
 
AA's technician, Kraig H. called before he came, was prompt and efficient and exceeded our expectations. I highly recommend them for HVAC service.
Kraig H.
10/07/15
 
Peter does a good job maintaining and cleaning our HVAC system.
Petr G.
10/06/15
 
Lance is polite, pleasant, effecient, and informative, I will always ask for Lance.
Lance P.
10/05/15
 
Lance is an excellent tech and courteous and excellent
Lance P.
10/05/15
 
Tim is my IDOL!!! He is a wonderful service tech and always takes care of me!! He is kind, thoughtful, and extremely neat, he is the GREATEST!!
Tim B.
10/05/15
 
Mike did a great job of installation and follow up service. he is a real pro and i would not hesitate to recommend Mike or AA. Very happy.
Mike K.
10/05/15
 
Petr is polite on time and able to answer all my questions. Great job.
Petr G.
10/05/15
 
Tim and his colleague were excellent. They were patient and thorough in completing the setup of our dual zone heating, taking time to contact the manufacturer to confirm optimal settings and explaining their progress and our units functionality along the way. Very polite and did terrific work
Tim B.
10/04/15
 
Kraig & AA are the best. Kraig has been my service tech for years now, & he is the consummate professional...always on time, explains everything & does a thorough job. He's done wonderfully keeping my older furnace in great shape. I would recommend him completely to anyone & every one. To top it all off, he's a delightful guy.
Kraig H.
10/04/15
 
Tim and his colleague were excellent. They were patient and thorough in completing the setup of our dual zone heating, taking time to contact the manufacturer to confirm optimal settings and explaining their progress and our units functionality along the way. Very polite and did terrific work.
Tim B.
10/04/15
 
Jim is a terrific technician. Always effecievt and polite.hope he is always here.
Jim G.
10/04/15
 
We had been loyal to another heating/cooling co for a year since moving in, but after a few questionable diagnosis on problems, i decided to give AA Service a try based on all the good reviews. We're very happy we did. Feel like we're in much better hands.
Tim B.
10/03/15
 
Tim B. was professional and very detailed. Appreciated his help.
Tim B.
10/02/15
 
I always request Scott S. he is pleasant, extremely compenant, and knowledgeable
Scott S.
10/01/15
 
Great technician, trustworthy, and will tell you the truth, even if it's not good!
Lance P.
10/01/15
 
Lance performed the maintenance at my home and did an excellent job, he is a keeper
Lance P.
10/01/15
 
The technician, Petr, was very helpful and knowledgeable. We would definitely recommend him and trust his expertise.
Petr G.
10/01/15
 
Lance was thorough, efficient, courteous and seemed knowledgeable about his work.
Lance P.
10/01/15
 
Alex did a clean and check and did an excellent job, he was polite, personable, and professional. I was so very thankful that Alex during his cleaning check found a crack in my heat exchanger, then AA got back to me with all my warranty information and what I should do, thank you AA Service!
Alex M.
09/30/15
 
Great Job!! Want him on every job!
Lance P.
09/30/15
 
Scott S. was very professional and worked hard to get my 2 units working effectively. Answered questions and made sure I knew what to do .
Scott S.
09/30/15
 
We are not very satisfied. We had to reserve our maintenance call months in advance because they are "booked up." When the service guy arrived he told my wife that our maintenance agreement had expired, and he charged us $267.00. I called the office the next day and found out that the agreement had NOT expired ... the guy told us a directly false statement. Then, he replaced the air filters that were only 3 months old (we are paying top dollar for 12 month filters). Then he tried to charge us for flame sensors that were quite new (the furnaces are only 2 years old). After I insisted, he agreed to replace them under warranty. Then he charged us for humidifier pads, although he didn't have them on hand, despite us telling him specifically NOT to. This is a lot to go wrong on one visit! I called the office (twice ... they did not return my call as promised) and they tried to placate me, but I did not get the sense that this was unusual for them. I assume that they are competent at their work but they will try to upcharge you for everything.
Kraig H.
09/30/15
 
Joe was on time and diligent.
Joseph R.
09/30/15
 

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