AA Service Co Heating & Cooling
550 Anthony Trail, Northbrook, IL 60062
Phone: 847-729-7889
Website: www.aaserviceco.com

Family owned and operated since 1965. 24-hour emergency service. Heating and cooling sales, service and installation specialists for residential, commercial, and industrial projects. Facility includes an inventoried parts department and sheet metal fabrication shop. Free estimates on installs.
Big enough to get the job done, small enough to care!

AA Service Co Heating & Cooling - Our Reviews

Overall Rating

23546 star rating
(4734 Reviews)
Google
5073 star rating (1018 Reviews)
ReviewBuzz
6723 star rating (1359 Reviews)
Judy's Book
916 star rating (185 Reviews)
Better Business Bureau
1560 star rating (312 Reviews)
Facebook
2282 star rating (458 Reviews)
Other
449 star rating (90 Reviews)
DexKnows
149 star rating (30 Reviews)
Yellowpages.com
30 star rating (6 Reviews)
Yahoo
459 star rating (92 Reviews)
Superpages
1372 star rating (275 Reviews)
Yelp
3578 star rating (718 Reviews)
Happy Call
945 star rating (189 Reviews)
Kudzu
10 star rating (2 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period AA Service Co Heating & Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Ralph is a knowledgeable and thorough technician. He diagnosed and identified the repairs and parts needed for my AC unit. He took time to service and clean the unit, staying until it had cycled a few times. I also liked that he didn't spend time trying to sell me a new unit, like my previous service company did constantly. He gave me an honest assessment on what to expect going forward. AA and Ralph are a change I waited too long to make.
Ralph C.
07/06/15
 
Jim G is so professional. We love that the same individual has been coming to our home for years. He feels like one of the family. We had to pry the card from him so we could even post a review!! He really is great and AA Service is TOP NOTCH!!! Thank you for another great routine call.
Jim G.
07/06/15
 
POLITE, ON TIME PROFESSIONAL WORKER.
Tim B.
07/06/15
 
Jeremy did outstanding, timely job replacing my air conditioner and upgrading parts of my furnace. He explained the work and would be available in case anything wasn't working correctly. A repeat customer for sure.
Jeremy H.
07/04/15
 
Andy C quickly found and corrected a problem we were having with a noise in a blower motor. He also made some helpful suggestions for ways to improve airflow through the system. This is the sort of first rate service we've come to expect from AA Service technicians.
Andy C.
07/04/15
 
Once again, I can't say enough about Tim. He is great and I've had him forever. He's courteous and clean. He is just a great guy.
Tim B.
07/02/15
 
Thank you so much Tim B. You did a great job and were very professional. Would have you in my house any time.
Tim B.
07/02/15
 
MIchael J., Jeremy H. and Tyler arrived today to install an entire new HVAC system for our first floor after 20 years. They were extraordinarily quiet, extremely professional and quite helpful in explaining what had happened with the failed system (after 20 years), what they were installing and how it worked. They cleaned up, even things they were not responsible for, and solicited our concerns, questions and asked that we call any of them if we had continuing problems. They explained equipment they had not installed and pointed out issues that might need quick correction or maintenance due to questionable installation or prior installation, maintenance, or related matters. Despite the fact that it was the day before the July 4th holiday weekend and one of them had an adult hockey league game, they refused to leave until a troublesome existing 'smart' thermostat was not only functioning but also fully programmed to the new equipment. Outstanding excellent service. I would not consider another company or service professionals for my HVAC service.
Michael J., Jeremy H.
07/02/15
 
Superb professional service. Jeremy H, MIchael J and Tyler performed above and beyond the expectations arriving by 8 am and not departing until nearly 7 pm to install a full new HVAC system and to clean and correct issues prior equipment supplier/installers had created. I highly recommend them and will consider them my go to HVAC company.
Michael J., Jeremy H., Tyler M.
07/02/15
 
MIchael J., Jeremy H. and Tyler arrived today to install an entire new HVAC system for our first floor after 20 years. They were extraordinarily quiet, extremely professional and quite helpful in explaining what had happened with the failed system (after 20 years), what they were installing and how it worked. They cleaned up, even things they were not responsible for, and solicited our concerns, questions and asked that we call any of them if we had continuing problems. They explained equipment they had not installed and pointed out issues that might need quick correction or maintenance due to questionable installation or prior installation, maintenance, or related matters. Despite the fact that it was the day before the July 4th holiday weekend and one of them had an adult hockey league game, they refused to leave until a troublesome existing 'smart' thermostat was not only functioning but also fully programmed to the new equipment. Outstanding excellent service. I would not consider another company or service professionals for my HVAC service.
Tyler M.
07/02/15
 
MIchael J., Jeremy H. and Tyler arrived today to install an entire new HVAC system for our first floor after 20 years. They were extraordinarily quiet, extremely professional and quite helpful in explaining what had happened with the failed system (after 20 years), what they were installing and how it worked. They cleaned up, even things they were not responsible for, and solicited our concerns, questions and asked that we call any of them if we had continuing problems. They explained equipment they had not installed and pointed out issues that might need quick correction or maintenance due to questionable installation or prior installation, maintenance, or related matters. Despite the fact that it was the day before the July 4th holiday weekend and one of them had an adult hockey league game, they refused to leave until a troublesome existing 'smart' thermostat was not only functioning but also fully programmed to the new equipment. Outstanding excellent service. I would not consider another company or service professionals for my HVAC service.
Jeremy H.
07/02/15
 
Without a doubt the best experience in home repair or maintenance we have had with a 'cold call' or knowing the folks. Choose others at your peril. They are head and shoulders above their competition.
Michael J.
07/02/15
 
MIchael J., Jeremy H. and Tyler arrived today to install an entire new HVAC system for our first floor after 20 years. They were extraordinarily quiet, extremely professional and quite helpful in explaining what had happened with the failed system (after 20 years), what they were installing and how it worked. They cleaned up, even things they were not responsible for, and solicited our concerns, questions and asked that we call any of them if we had continuing problems. They explained equipment they had not installed and pointed out issues that might need quick correction or maintenance due to questionable installation or prior installation, maintenance, or related matters. Despite the fact that it was the day before the July 4th holiday weekend and one of them had an adult hockey league game, they refused to leave until a troublesome existing 'smart' thermostat was not only functioning but also fully programmed to the new equipment. Outstanding excellent service. I would not consider another company or service professionals for my HVAC service.
Michael J.
07/02/15
 
without a doubt the best experience in home repair or maintenance we have had with a 'cold call' or knowing the folks. Choose others at your peril. These are head and shoulders above their competition.

07/02/15
 
Great service, very honest. We've use them since we moved to our home back in 1988.
Tim B.
07/02/15
 
Joseph R. was early for his appointment (only after calling to make sure it was OK) and was courteous, detail-oriented and thorough. He explained everything perfectly and offered great suggestions. I have been using AA service for more than a decade because of qualified professionals such as Joseph R and we will continue to do so!
Joseph R.
07/02/15
 
Jason and Mike were very careful and took extra time to get the exhaust to a good location. The appearance of the exhaust was a big concern and they took extra effort to make sure we were happy.
Jason B.
07/02/15
 
Lance did a great job and everything is perfect and worked out very well.
Lance P.
07/01/15
 
He was excellent. Called when on the way and was prompt, courteous, friendly and efficient.
Phet X.
07/01/15
 
Tim was excellent. He was professional and casual. He really worked hard. He told me exactly what he was doing and he is a very nice man.
Tim B.
07/01/15
 
Tim is a good guy. He is very pleasant and knows his stuff.
Tim B.
07/01/15
 
Scott was friendly, polite, explained everything and cleaned up. Scott is a great representative of the company.
Scott S.
07/01/15
 
I have been doing business with AA service (under different names) for over 17 years. I prepay for them to come out twice a year to get ready for heat in the winter and A/C for the summer. Today Scott came out and he was very polite, cleaned up, explained everything he was doing and was very professional. Scott represents his company well.
Scott S.
07/01/15
 
Joseph R. arrived on time, worked quietly (I was working in the house while he was there), and was polite and knowledgeable. We've used AA Service for almost 10 years and have never had a bad experience with them.
Joseph R.
07/01/15
 
Petr provided excellent service and was very thorough in maintaining my AC unit.
Petr G.
07/01/15
 
Excellent and professional service at a reasonable price. We were afraid our air conditioner might need replacing, but Jeff quickly saw that the problem was a broken capacitor and was honest and straightforward with us. He even put in a extra part for free to help the A/C turn on and off more efficiently. We will certainly call again!
Jeff C.
06/30/15
 
Alex was professional, polite, answered all my questions.
Alex M.
06/30/15
 
Andy C. Was great. Took his time to explain and inform me about everything. Very professional and courteous.
Andy C.
06/30/15
 
Phet is an excellent and professional person. He did his work very quickly and was very polite. He is just a nice person.
Phet X.
06/29/15
 
AA Service is a great company with friendly and reliable people. Andy C. is very helpful and informative about the equipment being worked on. Always a pleasure to work with.
Andy C.
06/29/15
 
When my air conditioner unit failed to put out any air even though the fan was running the compressor was running and the condenser was running I called AA Service for assistance. I was fortunate and they were able to have a technician on site by end of day. I realized just how fortunate when Petr rang my doorbell. He reviewed the equipment, diagnosed the problem in short order and provided a solution that was logical and very effective. I appreciated his direct approach and recognized his expertise in his field in very short order. He took the time to explain what he had found, what concerns he had about my aging equipment and made a number of suggestions as to how to improve my heating and cooling efficiency. I am very comfortable that the implementation of his suggestions will prove very beneficial in the future. This is a technician that goes the extra mile to ensure customer satisfaction.
Petr G.
06/29/15
 
When my air conditioner unit failed to put out any air even though the fan was running the compressor was running and the condenser was running I called AA Service for assistance. I was fortunate and they were able to have a technician on site by end of day. I realized just how fortunate when Petr rand my doorbell. He reviewed the equipment, diagnosed the problem in short order and provided a solution that was logical and very effective. I appreciated his direct approach and recognized his expertise in his field in very short order. He took the time to explain what he had found, what concerns he had about my aging equipment and made a number of suggestions as to how to improve my heating and cooling efficiency. I am very comfortable that the implementation of his suggestions will prove very beneficial in the future. This is a technician that goes the extra mile to ensure customer satisfaction.
Petr G.
06/29/15
 
Tim is by far the most trustworthy and reliable service technician we have used. He has been coming to our home for years and has fixed and maintained our heating and air conditioning flawlessly. He is also the nicest person around!
Tim B.
06/29/15
 
Tim was great. He was prompt and thorough! I'd definitely call AA again!
Tim B.
06/28/15
 
Lance was wonderful! He was very professional and did not try to "add on services" that were not necessary! Very helpful and respectful! Thank you, Lance.
Lance P.
06/27/15
 
Lance did a wonderful job. I give him an A+. He was very polite and I'm very pleased with him.
Lance P.
06/26/15
 
I've been dealing with you -- and Tom T -- for many years. Not only is his work well done, but it's like having an old friend come to visit. Wonderful man, wonderful service, wonderful company.
Tom T.
06/26/15
 
On time and very professional service (as always).
Lance P.
06/26/15
 
I've been a customer for close to 10 years -- Brett arrived on time and as always took care of business without trying to sell me something I don't need.
Brett F.
06/26/15
 
Excellent, honest, and prompt solution to AC problem.
Tom T.
06/26/15
 
I've been using AA Service for my yearly maintenance for close to 10 years now. They are always on time, always professional and never try to upsell me. They keep my systems running nicely.
Brett F.
06/26/15
 
Semi annual service on our system. Jim G. the technician did a great job, on time, knowledgeable about our system. Would recomend him to anyone. We have been AA Heating customers for 15 years, two homes and two new systems. They are the BEST.
Jim G.
06/25/15
 
Scott arrived on time and immediately started to check our A/C. When he was done he explained the current status of the condition of our A/C to me and answered any questions I had. I was very satisfied with his service.
Scott S.
06/25/15
 
AA Service Co. is top notch. Always the best and Jeff C,a technician is terriffic. Their service is always satisfactory. I llok forward to inviting them into my house, as I am always very well satisfied.
Jeff C.
06/25/15
 
Scott did a great job, figured out the problem with the inefficient cooling and now we have a cool house again. I look forward to see them again to maintain our systems.
Scott S.
06/25/15
 
Thank you for sending Phet. He did a great job on site today.
Phet X.
06/24/15
 
Lance was so good. Thank you so much. He was a nice young man.
Lance P.
06/24/15
 
great company great service petr g. was very thorough and professional
Petr G.
06/24/15
 
I have been using AA Service Company for 18 years when they installed my furnace and AC. I have been very satisfied with the excellent service I have been getting through the years. I have been asking for Service Pro Phet X for several years. He is very competent, professional and personable. I trust his knowledgeable work. I always ask for Phet X. The little things are important, he always puts on "booties" when coming into the house. He never leaves a mess. I trust Phet X.
Phet X.
06/24/15
 
Tim just left my home after another maintenance visit. Always professional, honest, and does a great job.l AA has serviced my home and business HVAC for a couple of decades. We have always been satisfied with their professionalism and value for their services.
Tim B.
06/24/15
 

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