Morris Heating & Air Conditioning
56 Mitchell Road, Ipswich, MA 01938
Phone: 978-356-9900
Website: www.morrisheatingandair.com



Morris Heating & Air Conditioning - Our Reviews

Overall Rating

4787 star rating
(966 Reviews)
Google
1265 star rating (254 Reviews)
Better Business Bureau
1183 star rating (238 Reviews)
ReviewBuzz
1488 star rating (302 Reviews)
Facebook
574 star rating (116 Reviews)
Home Advisor
14 star rating (3 Reviews)
Yelp
119 star rating (24 Reviews)
Happy Call
50 star rating (10 Reviews)
Judy's Book
55 star rating (11 Reviews)
Yahoo
5 star rating (1 Reviews)
Porch
34 star rating (7 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Morris Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Mike came today to service our furnace for the winter season. He is one of the technicians who regularly services our furnace and AC. As always, he was friendly, and extremely helpful and knowledgeable about our system. Along with regular maintenance, he provided advice for maintaining our furnace properly to get the most longevity possible. We highly recommend Mike and Morris Heating & AC for installation and service.
Mike B.
10/31/18
 
Our Service Pro, Mike, continues to impress us with this knowledge, attention to detail & professionalism. He is always on time & willing to answer our questions. Mike is a tremendous asset to the Morris Team!
Mike B.
10/30/18
 
Manny and Bobby did a great job. Very quick and professional. They took the time to answer all my questions and wrapped up with a full explanation of the systems operation.
Bobby M., Manny M.
10/30/18
 
(no comment)
Steve Z.
10/30/18
 
He did a great job as usual.
Julin M.
10/29/18
 
My mom had Morris Heating and Air Conditioning come to her home to have her gas burner cleaned. Steve Z. came to the house while I was there and was excellent. He did a thorough job of cleaning the unit and secured new filters which were not secured previously. He took the time to take care of everything and pointed out a few suggestions she should take care of with the unit. Not at all pushy and very professional.
Steve Z.
10/27/18
 
Steve Z was great! Routine maintence done on our furnace prior to the start of the winter season. Steve Z was thorough and professional.
Steve Z.
10/26/18
 
I received my annual furnace service from Mike B. with Morris Heating & Air Conditioning today and wanted to share that the service I received was excellent. Mike B. has provided services to both my furnace and air conditioning unit and each time he has demonstrated professionalism in not only the quality of work he provided but also in the knowledge he shared about the units I had and how to use or maintain them. He is reliable, courteous and respectful towards ones home. I would recommend Mike B. and Morris Heating as a service provider.
Mike B.
10/26/18
 
We recently needed a service call from Morris. They sent Mike who professionally represented Morris very well. He not only efficiently did the repair but explained what and why he was doing what he was. I realize dealing with the public can be a challenge but Mike’s got public relations down pat. Also he left the work area perfectly clean. We were pleased with the unit when Morris installed and their crew, the excellence continues it appears. Nancy Delorfano
Mike B.
10/26/18
 
Great job! I was very pleased with the installation of my ********** split AC/ heat system. The system itself is efficient and very quiet. I would definitely use Morris again !
Kevin D.
10/26/18
 
Mike is without a doubt the best. I have never had to call him back to fix something left incomplete or improperly installed. Mike gets it done right the first time, every time. I honestly feel a sense of relief when they tell me Mike is on his way to sort out what is going on when there is a problem.
Mike B.
10/25/18
 
I was very pleased with the professional service tony performed.He had to track an electrical problem in the ac unit,. he was very systematic in his search for the problem , found and corrected it. we are now cool at the stillson home. thanks toni.
Christos N.
10/23/18
 
(no comment)
Mike B.
10/22/18
 
It is very assuring to know that when there is a problem the technician is so explanatory and puts you at ease. Most of all you can count on the problem being resolved. I would highly recommend Morris Heating and Air Co.
Mike B.
10/22/18
 
A few years ago I used Morris Heating & Air Conditioning to service my A/C and was very happy with the service. I called Morris this year when my A/C wasn't working. Steve was the tech who came to fix my system. He was extremely professional,knowledgable & thorough. He is an asset to the company. I will definitely use & recommend Morris Heating & Air Conditioning in the future. ***** **
Steve Z.
10/21/18
 
Christos arrived right on schedule.Was polite and respectful and didn’t hesitate to answer my questions.Feel like my heating system is ready for winter.Another great experience with the folks at Morris Heating & AC.Thank you,the Curley in Gloucester
Christos N.
10/18/18
 
I am a new customer with Morrris HVAC and can see why they were recommended. They show up on time, use mobile technology to complete the visit and are friendly and professional. Christos was efficient with servicing my burner. He installed a new thermostat as well, explained how to use it and programmed it all while there. Thanks!
Christos N.
10/15/18
 
We had 2 AC /heat air handlers and 2 compressors replaced. It was a big job. The rep was honest and fair in discussing the options and in the final cost. The crew arrived on time, worked quietly with respect for our home and my presence in it. We were kept updated on progress, the work went smoothly. Should there be a problem I'm confident Morris will back their work and their product. I would recommend this company and this crew.
Joel B.
10/12/18
 
Chris gave excellent service!
Chris Z.
10/11/18
 
Chris Z. Perform quickly and efficiently. Great job, answered all questions professionally.
Chris Z.
10/09/18
 
Andy P. is a very thoughtful and knowledgeable person to work with. He had answers to all my questions. Am looking forward to having the work done soon.
Andy P.
10/09/18
 
Thank you for an easy and pleasant experience with our need for heat and air in the kitchen as well as in the office. Excellent service, prompt and polite.
Chris Z.
10/09/18
 
Professional and detail service!
Christos N.
10/05/18
 
Chris arrived promptly, and did a thorough job in giving my heating and A/C system a fall check out and cleaning. He was also very helpful in identifying options for upgrading the system to the latest in WiFi thermostats.
Christos N.
10/05/18
 
First of all, I'm having difficulty entering the accurate names of people who were here today - They are Manny, Bobby, and Peter. What an incredible team! They were here at 7:00 a.m. and worked very hard and consistently until 4:15 p.m. They installed a new air conditioner and worked both outside and inside. They were professional; they were friendly (appropriately). Whenever I had a question, Manny responded clearly, professionally, and thoroughly. I loved overhearing the interaction among them. They are an incredible team! Thank you for assigning them to this project.
Manny M., Julin M.
10/03/18
 
RESPONSIVE TEAM, PUNCTUAL, PROFESSIONAL. WAS ABLE TO ADDRESS QUESTIONS THAT AROSE DURING THE INSTALL. SO FAR, ALL IS IN WORKING ORDER. WOULD RECOMMEND
Joel B., Greg F., Chris Z.
10/02/18
 
Caitlin is consistently professional and helpful when I contact her. Her responses are thorough, very clear, and understandable. Andy was very thorough in his examination/analysis of my current air conditioner (outside) and of the current condenser (inside). While he did not rush, he was very productive, and clearly explained the next steps. I very much appreciated his professionalism.
Caitlin A., Andy P.
10/01/18
 
Joel and Cody were a pleasure to deal with. They answered all my questions and explained the new system to me in detail.
Joel B.
09/26/18
 
Excellent customer service, prompt effficient, friendly by Steve Z. Company personnel are consistently professional and deliver high qaulity installation and follow on services.
Steve Z.
09/24/18
 
Perfect installation, expertly done, professional, respectful, clean, efficient and they even finished the job a week earlier than planned! Highly recommended.
Kevin D., Andy P.
09/23/18
 
Steve provided friendly, expert service and clearly explained what he was doing and found during our heating system annual check up. Morris consistently provides top notch customer service.
Steve Z.
09/21/18
 
(no comment)
Caitlin A., Julin M.
09/19/18
 
Chris called to confirm the appt and arrived on time. Was very pleasant and professional. Looked at the area of need and took some measurements and said would be in contact with an estimate in a few days. My only negative is, today is the 6th day since and I've yet to receive any estimate, just got this survey to complete (which I thought may have been the work estimate)
Chris Z.
09/19/18
 
Steve was very professional and knowledgeable.
Steve Z.
09/19/18
 
Our air conditioning units were installed today and yesterday by Bobby and Manny. They are two of the nicest gentlemen. They were friendly, thoughtful and kind. They worked outside in the pouring rain to complete the job on time, stopping only for the tornado warning. That's amazing. They did an wonderful job and we are really happy we went with Morris Heating & Air Conditioning.
Bobby M.
09/18/18
 
Manny and Bobby were here today and yesterday to install our air conditioning units. They are both exceptionally kind, considerate, and thoughtful. They worked outside today in the pouring rain, only stopping for the tornado warning. There are not too many people who would be so devoted to their jobs to keep working in a monsoon. Will always call Morris Heating & Air Conditioning. They are the best.
Manny M.
09/18/18
 
Great to work with
Bobby M.
09/17/18
 
(no comment)
Christos N.
09/13/18
 
(no comment)
Steve Z.
09/13/18
 
Steve was excellent. Explained exactly what he was doing and was very polite.
Steve Z.
09/11/18
 
Wonderful, polite, explained our questions. First visit to our home and we will certainly call again. Thank you
Christos N.
09/10/18
 
Chris was professional, came on time, did what was needed and on his way
Christos N.
09/10/18
 
Wonderful, polite, explained our questions. First visit to our home and we will certainly call again. Thank you
Christos N.
09/08/18
 
Steve was excellent. Morris Heating & Air Conditioning is very fortunate to have such a fine young man. He was very polite and explained everything that he was doing.
Steve Z.
09/07/18
 
Had our split units maintained by Steve Z, he was very pilot, friendly and efficient. Great Company and great employee!
Steve Z.
09/06/18
 
Great service! On time and professional.
Steve Z.
09/06/18
 
Steve was very helpful in helping me learn my new system. He was careful in his cleaning and did a great job! Very personable to my children as well.
Steve Z.
09/05/18
 
Our central air stopped working on one of hottest days of the year. We called Morris Heating & Air Conditioning and were astounded at the level of customer service we received. Our call was greeted by extremely pleasant and customer focused office staff. Mike arrived within several hours of our call and diagnosed the cause and got the system up and running in short order. Mike is very personable and took the time to answer many questions we had showing a high level of expertise. Such a terrific experience!
Mike B.
09/04/18
 
Our central air stopped working on one of hottest days of the year. We called Morris Heating & Air Conditioning and were astounded at the level of customer service we received. Our call was greeted by extremely pleasant and customer focused office staff. Mike arrived within several hours of our call and diagnosed the cause and got the system up and running in short order. Mike is very personable and took the time to answer many questions we had showing a high level of expertise. Such a terrific experience!
Mike B.
09/04/18
 

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