Morris Heating & Air Conditioning
56 Mitchell Road, Ipswich, MA 01938
Phone: 978-356-9900
Website: www.morrisheatingandair.com



Morris Heating & Air Conditioning - Our Reviews

Overall Rating

4787 star rating
(966 Reviews)
Google
1265 star rating (254 Reviews)
Better Business Bureau
1183 star rating (238 Reviews)
ReviewBuzz
1488 star rating (302 Reviews)
Facebook
574 star rating (116 Reviews)
Home Advisor
14 star rating (3 Reviews)
Yelp
119 star rating (24 Reviews)
Happy Call
50 star rating (10 Reviews)
Judy's Book
55 star rating (11 Reviews)
Yahoo
5 star rating (1 Reviews)
Porch
34 star rating (7 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Morris Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Very impressed with my entire experience. Everybody I dealt with was very courteous & professional. Overall, just really happy with the whole process. I would recommend these guys to anybody.
Bobby M., Manny M., Chris Z.
07/05/18
 
With the heat wave coming, my air conditioner stopped working. I called Morris Heating & Air Conditioning. They arrived the same day and quickly troubleshot my issue. They immediately ordered the part and installed it the next day. I appreciate the prompt, professional and knowledgable people that work there and their understanding about the urgency of my situation. Thank you again.
Christos N.
07/02/18
 
I just had Joel and Cody at my house installing a new Central Air unit. They were both extremely courteous, quiet and respectful. They finished the job in less time then I was originally told. It was a great experience using all the people at Morris Heating & Air Conditioning. From Caitlin my initial contact with customer service, to the servicemen who came to find the leak in my old system, to Chris the salesman who ordered the new unit and finally with Joel and Cody who installed the new unit. Very responsive and thorough. Thank you!
Joel B.
06/29/18
 
Julin was great! On time, courteous, clean, with great knowledge of our system and its performance.
Julin M.
06/29/18
 
Great Service by Blaise. Very thorough and explained everything he was doing. He even showed up exactly on time for the Appointment. Well Done !!!!
Blaise N.
06/24/18
 
Very helpful and efficient. Thank you.
Blaise N.
06/24/18
 
Blaise did a great job servicing our air conditioning units and was helpful in explaining the equipment to me.
Blaise N.
06/19/18
 
Christos is very professional and pleasant to work with . Knowledgeable and thorough.
Christos N.
06/19/18
 
Chris & I met to discuss the installation of a ductless heat pump system. After several options that were presented to me during several conversations I decided to contract the job with Morris Heating and A/C. . Chris is very professional and his understanding of my needs was remarkable. Caitlin was very prompt in scheduling my appointment with Chris. I would not hesitate to recommend Morris Heating & A/C to family and friends. Thank you for the fantastic service.
Caitlin A., Chris Z.
06/14/18
 
It is always a pleasure having Mike service our AV/AC. He is professional and neat. It is nice having someone who answers our questions, makes suggestions as to how to best use the equipment. We will always request to have Mike for the service calls. In the past when we did have a problem, he returned our call quickly and took care of what had to be done. Mike represents Morris HV/AC very well, he is an asset to the company.
Mike B.
06/14/18
 
Morris Heating & Air Conditioning is absolutely the best from 1st Andy P****** in sales and the wonderful, competent, hard-working installers Manny and Bobby made this transition from old time oil heating system about to die-to state of the art modern heating and ac ultra "******". This old house has a new lease on life for the next generation. Thank-you so much xx00
Bobby M., Manny M.
06/14/18
 
We built a woodworking shop on our property last fall but hadn’t yet decided what our heat source would be. We read about ductless heating & cooling and wanted to learn more about it. Chris Z. from Morris Heating & Air Conditioning came out, and we were thoroughly impressed with his presentation. His knowledge of the systems and his conveyance of easy to understand language on the how & whys it works sold us. After learning about the system we also decided to add a unit to the house. Manny M. and Bobby M., our installation team, were equally impressive! They were friendly, pleasant and so easy to work with. It can be disruptive to have workers in your home for a couple days, but this was not the case with them at all. They were extremely careful and respectful of my home and it’s surroundings and did an excellent job cleaning up the work site upon leaving each day. During their installation they did a great job relaying information and answering any and all questions. We are so happy we made the choice to put in this system, and extremely happy we chose Morris Heating and Air Conditioning. We highly recommend this company if you are interested in ductless Heating&Air Conditioning!!
Bobby M., Manny M., Chris Z.
06/13/18
 
The Morris Team continues to exceed my expectations! Mike, our technician, consistently provided excellent service/maintains our system. His advise on saving us energy dollars is very appreciated.
Caitlin A., Chris Z.
06/11/18
 
Manny and Bobby were great to have do my dual split a/c unit. They took care to make sure it looked good and work well.
Bobby M., Manny M.
06/11/18
 
This company is the very best I have ever worked with. I can't say enough on how everyone involved in my project was professional, punctual, friendly, and informative. There was no waiting for anything. I wish also to thank the electrician who arrived and completed his part, sorry I didn't catch his name. Overall I would rate this company A .
Peter R., Caitlin A., Camilla P., Johnny T., Chris Z.
06/09/18
 
Showed up when expected and gave an honest assessment/estimate of the work needed to convert from an oil-burning furnace to a heating and cooling system powered by natural gas.
Caitlin A., Andy P.
06/04/18
 
Julin was professional and thorough. While performing routine maintenance to my A/C unit, he discovered that it was not working on the first floor and was able to resolve the problem while he was here.
Julin M.
06/02/18
 
Alex and Matt did an installation of two AC air handlers and two condenser units. They were at my house for three days. They are both hard-working, professional and courteous. They were very prompt, did great work, and communicated very well with me. I highly recommend these two.
Alex H., Matt F.
06/01/18
 
I want to formally recognize the great service I received from Peter and the team at Morris Heating & Air Conditioning. And they finished my AC install in record time! Fully professional, very helpful and courteous.
Peter R.
06/01/18
 
We installed air conditioning with Morris in a house originally built in 1790. They were very professional and knowledgeable throughout the scoping process. We were especially impressed with our lead installer, Manny. Whatever you are paying him, give him a raise! He deserves it. I immediately trusted him in the install, and he was excellent at answering all my questions. He always went above and beyond to make sure things were acceptable to me, not only in function but design. Manny has a wonderful and pleasant personality and is equally talented at his work. My toddler son loved him, too, and asked for him everyday. Manny’s assistant, Bobby, did an excellent job too. They were both conscious of taking care of our home during the install. They worked well as a team. If we were to do a future project with Morris, I would definitely request Manny as my go to guy. Thank you, Manny!
Manny M.
06/01/18
 
Good service. Very friendly and cooperative..
Blaise N.
05/31/18
 
Chris came out to give me an estimate for a ductless heat pump system. He was very thorough is his assessment and gave me a couple of options to consider. I have not contracted with Morris Heating & A/C to install the system to date but would strongly recommend them to anyone.
Caitlin A., Chris Z.
05/30/18
 
I was very happy with out service call from Morris Heating and Air Conditioning. The appointment was easy to make and our technician, Mike B. was great. Thanks.
Mike B.
05/30/18
 
Christos did a great job under hot conditions in the attic. He was very pleasant and respectful, and finished the job in a short period of time Everyone at Morris has always been very helpful and wonderful to deal with. Glad to have our central a/c system back up and running,
Christos N.
05/26/18
 
We have been a customer of Morris for the last few years since we moved into our Condo in Salisbury MA. Recently we decided to replace our aging gas furnace and air conditioning unit with high energy efficient units. We were so pleased with the process from beginning to end. The front office set up our walkthru and estimate quickly and within two weeks the new units were in and operational. Andy spent as much time as needed to map out the new system, answer our questions, and provide us with a quote on units that met our needs without going over the top and provided us with great rebates and discounts. Matt and Alex performed the install over two days. I can't say enough for how professional and courteous they were. They showed up on time, the work site was left clean each day and completed on time. Camilla and Heather coordinated the billing and our rebate process with both the manufacturer and National Grid. Thank you Morris. If you are looking for heating and AC expertise and an opportunity to work with a great team of knowledgeable people, these are the go to guys!!
Alex H., Matt F.
05/25/18
 
These guys were exceptional at every aspect of the sales and installation process. Matt and Alex, the installation technicians were courteous and professional and a joy to work with. I would highly reccomend Morris Heating and AirConditioning.
Alex H., Matt F.
05/25/18
 
I wish we could afford this amazing product. The agent that came out to visit with us was informative and very respectful. We would have LOVED to have one installed but at over $4,000 for the one unit that would have been fabulous in our large family room, as two retired educators, it was just plain out of our league.
Caitlin A., Andy P.
05/23/18
 
I have been using Morris Heating & Air Conditioning for over five years and am very pleased and happy with the products they installed, the installers, and the continuous service they provide. With the twice a year pre-season service, they keep my heating and air conditioning working efficiently. Each time they arrive, i feel they go over and above to make sure everything is working well and make me a satisfied customer. Management, office personnel and the technicians are friendly, professional and knowledgable which gives me confidence with my heating in the winter and air conditioning in the summer. Thank you.
Blaise N.
05/22/18
 
Mike B is the best. I won’t let anybody else touch my heat and ac. I specifically request him for my PMs. He always takes the time to make sure everything is good and makes us feel that we are in good hands.
Mike B.
05/22/18
 
Morris Heating installed a four zone mini split AC system from ********** for me. They did a great job, lining up all the other subs that we needed for the job. Manny and Bobby were awesome, very nice guys to deal with, they did a super clean job of the installation. They were always happy to answer questions and they gave us a great tutorial on how to use the system. I'd recommend Morris Heating to anyone.
Bobby M., Manny M.
05/21/18
 
he found a cracked wire that needed replacing.
Blaise N.
05/21/18
 
Solid company. Clear proposal, good communication, on time, great on-site team. My new ductless AC suystem looks great and working perfectly.
Bobby M., Manny M.
05/19/18
 
He did a great job, and it was fixed within the hour
Mike B.
05/15/18
 
He did a great job, and it was fixed within the hour
Mike B.
05/15/18
 
came when scheduled, found and repaired problem, thoroughly serviced equipment, no surprise costs. Good workmanship. knowledgeable technician
Blaise N.
05/09/18
 
The Morris team was great. They worked very quickly to remove the old heat pump and air handler. The new system installation was finished and ready to use by the end of the day.
Kevin D., Joel B.
05/09/18
 
Arrived within time frame, introduced himself, and was very professional. Answered all my questions and provided service tips to keep my A/C running most efficiently. Showed me how to change filters in A/C and dehumidifier unit. I had complete trust in his abilities and welcome him to service my A/C without hesitation. Great employee!
Blaise N.
05/09/18
 
Morris Heating & Air is very professional and all service professionals that have visited our house are kind, helpful and clean! They spend the extra time to explain what services they provided and answer any questions. Blaise has visited our home twice for maintenance and he is very professional and easy to work with!
Blaise N.
05/08/18
 
Great service. Professional, thorough and neat. Blaise took extra care to make sure I understood my options, and to save me any unneeded costs.
Blaise N.
05/08/18
 
With the recent heat spell this week I attempted to turn on my A/C. It would not produce cold air. Since my service provider was not available I started looking for another. I contacted Morris Heating and A/C since they had an excellent rating and were close by. They sent Chris by the same day. It took about an hour but, Chris diagnosed the problem. The A/C was fine. He determined that there was not voltage to run the unit. It turned out the electrical contractor who had recently installed a new sub panel at house had mis-wired the circuit to my A/C. The electrical contractor came back the next day and fixed the mistake. My A/C is working again!!! I have never worked with Morris before. This experience gave me confidence in their expertise. As a result, I signed up with them to be my HVAC service provider going forward. Thanks Chris!!
Christos N.
05/05/18
 
Great experience with this company - the whole project from planning through installation was professional, intelligent and drama-free. Great problem-solving in an old home.
Mario P., Johnny T.
05/05/18
 
Excellent experience. Kevin and Joel were true experts. Every aspect of the installation was handled carefully, on schedule and with minimal inconvenience to my household.
Kevin D., Joel B.
05/04/18
 
We turned on the AC for the first time this season and of course...nothing! We are a local Early Childcare Center and cannot be without proper air temp. We called Morris and Mike B. was here within an 1 1/2 hours. He located the issue right away and proceeded to fix it immediately! We can't thank them enough.
Mike B.
05/04/18
 
Manny and Bobby arrived on time, were friendly and courteous, and explained everything fully as the installation progressed. I am happy to give them five stars!
Manny M.
05/03/18
 
Manny and Bobby arrived on time, were friendly and courteous, and explained everything fully as the installation progressed. I am happy to give them five stars!
Bobby M.
05/03/18
 
andy recently visited our home to do an analysis to replace our aging system. he was clear, thorough and professional. we had several quote options emailed to us within the hour. andy has over 9 years of experience with morris - and it shows. outstanding service like that given by andy is the reason we trust our home to morris.
Andy P.
05/03/18
 
Blaise preformed the yearly maintenance on our air conditioning system. Everything went very well. He was efficient and friendly. **** * *****
Blaise N.
04/30/18
 

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