Morris Heating & Air Conditioning
56 Mitchell Road, Ipswich, MA 01938
Phone: 978-356-9900
Website: www.morrisheatingandair.com



Morris Heating & Air Conditioning - Our Reviews

Overall Rating

4787 star rating
(966 Reviews)
Google
1265 star rating (254 Reviews)
Better Business Bureau
1183 star rating (238 Reviews)
ReviewBuzz
1488 star rating (302 Reviews)
Facebook
574 star rating (116 Reviews)
Home Advisor
14 star rating (3 Reviews)
Yelp
119 star rating (24 Reviews)
Happy Call
50 star rating (10 Reviews)
Judy's Book
55 star rating (11 Reviews)
Yahoo
5 star rating (1 Reviews)
Porch
34 star rating (7 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Morris Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Our central air stopped working on one of hottest days of the year. We called Morris Heating & Air Conditioning and were astounded at the level of customer service we received. Our call was greeted by extremely pleasant and customer focused office staff. Mike arrived within several hours of our call and diagnosed the cause and got the system up and running in short order. Mike is very personable and took the time to answer many questions we had showing a high level of expertise. Such a terrific experience!
Mike B.
09/04/18
 
We have used Morris Heating & Air Conditioning for about 2 years. I have been very happy with their service. I called recently about an issue with my air conditioner. I received courteous, helpful responses by everyone. The service tech came and the whole problem was solved that day in about 3 hours from my phone call. Very Happy.
Steve Z., Greg F., Heather G.
09/02/18
 
Steve Z. with Morris HVAC was very polite, professional and thorough. He made sure everything was clean and organized and provided some good information on some cost saving tips. Exactly what I have come to expect from Morris! Great company with great people!
Steve Z.
08/31/18
 
Mike was incredible! He cleaned our three units, explained how he did it and gave recommendations for light maintenance. We are so grateful- we signed up for routine maintenance and are looking forward to clean air and strong flow all year. Thanks Mike!
Mike B.
08/31/18
 
Mike was excellent - he cleaned our three units, explained what he was doing, and recommended a simple cleaning schedule for us. We’re so glad we have a regular maintenance plan with Morris Heating and Air after his first cleaning service. He’s the guy for all of our future projects- Thanks Mike!
Mike B.
08/31/18
 
We had Steve come by on time at 7:30 AM . Quick A/C Tune Up cleaning an check. Did a great job!
Steve Z.
08/30/18
 
These people are terrific, Greg the service manager was patient explained exactly what the service man would do. Julian the tech showed up on time was thorough courteous and explained well the next steps. They will be my service company going forward.
Greg F., Julin M.
08/30/18
 
Hi, Steve Z. was just here to fix a problem with my A.C. condensation pump. He was great. Replaced the pump very quickly and was on his way.
Steve Z.
08/30/18
 
Yesterday, August 29, 2018 the North Shore of MA was hit with some sort of "Brown Out" as temperatures were approaching 100 degrees. Power went down mid-day in many towns closing schools and malls etc. When the power came back on my gallery's and home's Central Air Unit was blown. Obviously from some sort of electrical surge. I called my usual service company and while they were understanding they could not provide service for a day or two. Even though I explained that the inside temperature was already at 85 degree and rising. Around 4PM I called Morris Heating and AC. I thought at this point I would reach out to everyone. Christos called me back within 20 mins. He asked me to describe the issue. He told me he would be over in 20 mins and to the second he came over. On quick inspection he discovered that the capacitor had blown due to the surge. He brought one with him suspecting this to be the issue, replaced it and everything was back to normal. The response time was amazing but so was Christos' troubleshooting even before he arrived. Well done Morris!!
Christos N.
08/30/18
 
Steve z was very friendly, and professional.
Steve Z.
08/30/18
 
I am so happy to have decided to have AC installed. They came the day they said, the time they said they wouldand left when they said they would. And I am cooler. Manny and Bobby will get my praises along with Morris Heating & Air c Conditioning. Thank you
Manny M.
08/28/18
 
Morris and Steve Z. were terrific. Called the day before to remind me, showed up on time, did the work professionally and efficiently, very friendly guy to deal with.
Steve Z.
08/28/18
 
Very good service
Blaise N.
08/28/18
 
Morris is a very good company and Christos is a fantastic technician. He has maintained both my heating and cooling systems, and has kept them running perfectly! I have and will continue to recommend Morris to anyone looking for a great HVAC company
Christos N.
08/27/18
 
Best service anywhere combined with a first class total professional technician. Mike is always on time and goes over everything that was checked out leaving us with peace of mind Thanks Morris Heating! Bob M
Mike B.
08/27/18
 
Joel and his team were great. Arrived on time and completed the job ahead of schedule. Would highly recommend
Joel B.
08/27/18
 
Blaise came today to check our air conditioner. This was our first experience with Morris Heating and our air conditioner system had not been serviced for longer than I care to mention. He was friendly, thorough, professional, listened to us and was an excellent representative for Morris Heating and Air Conditioning. He left the details of his review and told us what we should mention next spring during the annual maintenance. **** *
Blaise N.
08/22/18
 
Just had Service Pro Blaise N, at my house for our annual A/C checkup and service. He was very friendly, knowledgeable and courteous. I would highly recommend using Morris Heating and AC, great product, service and most importantly, people. Keep up the great work Blaise! Thank you
Blaise N.
08/21/18
 
(no comment)
Blaise N.
08/20/18
 
Mike did a great job and was very helpful as usual. His knowledge and expertise in the field is much appreciated.
Mike B.
08/20/18
 
Blaise N was timely, not intrusive and very knowledgeable.
Blaise N.
08/19/18
 
Chris was tremendous. On time. A complete professional and gentleman. He explained everything to me. And he did a great job!!!!! Thank you Chris!!
Christos N.
08/17/18
 
(no comment)
Bobby M., Manny M.
08/15/18
 
Met with Andy P this morning. Was very impressed with his professionalism, neatness (put on booties before entering my home), knowledge of the product and overall presentation. He did not push us to make a decision and was respectful of our decision to get back to him.
Andy P.
08/15/18
 
My experience with Morris Heating & AC has been great. We just started an account with them and the office was very courteous and professional in setting it up. Christos, our service person, was excellent. He too was very professional, informative and answered all my questions about our system.
Christos N.
08/10/18
 
Andy P. was informative and realistic and what I wanted done and what the company could actually do. very fair and honest regarding suggestions for both inside and outside installments. went back & forth with me regarding item designs and suggestions would recommend Morris Heating & Cooling based on my time with Andy P. Jeanne
Camilla P., Andy P.
08/06/18
 
very knowledgeable and helpful regarding items for both inside and outside of house and backed up those suggestions with sound reasoning.
Andy P.
08/03/18
 
Today I had my first annual service maintenance contract call having inherited a central air system by Morris. Blaise was punctual, polite, thorough, thoughtful, and patient as he completed the maintenance and answered all of my questions.
Blaise N.
08/02/18
 
Very happy with Morris Heating and AC. Would definitely recommend them to friends and family!
Christos N.
08/01/18
 
(no comment)
Andy P.
07/31/18
 
Morris offers excellent service -- from their admin staff to their on-site technicians, they are responsive, timely, courteous, and efficient. We value supporting a local company that for their part values their loyal customers!
Christos N.
07/30/18
 
You guys are great, but I need to make a decision by the end of this month. Could you please get the estimate to me asap? Steve.
Caitlin A., Chris Z.
07/27/18
 
We have used Morris for years and service is the reason. Andy P gave us a thorough and informed explanation when considering a new system. He has 9 years experience with Morris. A true professional. Recommended highly! Job Complete! and well done! Joel and Cody managed a team of installers to complete a total replacement of furnace and air conditioning system in tight quarters of older cape. Clean, professional, fast and with polite and informed service. Excellent performance.
Joel B.
07/26/18
 
Andy reviewed my furnace/AC replacement needs and provided me with detailed insights regarding the industry, my likely options and current pricing trends. Very honest and direct. Very helpful. Call him at Morris Heating & Air Conditioning when you need assistance! Super service!
Andy P.
07/26/18
 
Manny and Bobby were great. They were professional, courteous, and left the basement cleaner than how they found it! Job well done.
Bobby M., Manny M.
07/25/18
 
Christos from Morris Heating and Air Conditioning just performed our AC annual service. As has always been the case, he did a great job and was most personable.
Christos N.
07/23/18
 
Christos , is great very personable.
Christos N.
07/18/18
 
Christos from Morris Heating and AC was on time, pleasant, quick, let me know exactly what he was doing, answered any questions, remembered being here and knew exactly where everything was. Perfect! No fuss no mess, no issues.
Christos N.
07/16/18
 
Great customer service. Quick on the spot estimate. Good communication. Workmanship was top notch. So far so good! Would recommend for sure!
Caitlin A., Andy P.
07/16/18
 
Christos has been a terrific resource in caring for our system. He is prompt and considerate. He is friendly, professional and makes good suggestions. He does high quality work.
Christos N.
07/15/18
 
We had Christos come for our annual Maintenance and he was extremely thorough, professional and informative. He even measured the pressures on the AC units in addition to cleaning the outside compressors, the inside air handlers and making sure all the drains and safety features worked. They installed the manufacturers filters and UV lights, first class all the way. We were very pleased.
Christos N.
07/14/18
 
Continued excellent service from Morris Heating & Air Conditioning. The office staff is very professional and we had a very good service experience today with Blaise.
Blaise N.
07/12/18
 
We have been customers of Morris for over 4 years and have always been pleased with their service and the expertise of their team members. Blaise has been to our home before and, as then, he did a very thorough job of servicing our heating and AC system. We would not hesitate to recommend them.
Blaise N.
07/11/18
 
Great job
Bobby M.
07/11/18
 
Great job
Manny M.
07/11/18
 
This was our first AC maintenance experience with Morris Heating & Air Conditioning. Christos was very polite and professional. He knew exactly what he was doing on both the inside AC units and outside AC unit. Christos went out of his way to answer the questions we had while he was doing the maintenance. He handled all the paper work and told us we will receive an email follow-up from Morris. We were very pleased with Christos’s performance and would highly recommend Christos for this type of service.
Christos N.
07/11/18
 
Blaise service pro was excellent, trouble shooting issue with air conditioner not working, then fixed it so our family can be comfortable on these hot days. he also updated the outside unit measured the distance and posted amount of pressure which was requir d on the condenser unit for the next guy! Thank you Blaise!
Blaise N.
07/10/18
 
Blaise is an expert air conditioning service tech.
Blaise N.
07/10/18
 
Joel and Cody ( Morris Heating and Air Conditioning) just finished my mini-split installation. They were timely worked efficiently and cleaned up after the task. I would highly recommend them for their air conditioning effort.
Joel B.
07/10/18
 

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