Benchmark Air Conditioning - Our Reviews
Overall Rating
(289 Reviews)
(34 Reviews)
(103 Reviews)
(62 Reviews)
(74 Reviews)
(8 Reviews)
(1 Reviews)
(7 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Benchmark Air Conditioning has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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Benchmark air has the highest quality service and expertise with the friendly home town feel you want and need. Ken W. 05/05/17 |
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Amazing job getting my system cleaned and back up and going. I appreciate the promptness and politeness The job was completed efficiently and I was given feedback on the procedures. Thanks. Darrell C., Aaron G. 05/03/17 |
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Ken came by and did the spring service on our AC. He and Benchmark are always very meticulous and thorough in doing work for us. It's is a pleasure to get this work done by people that take pride in the what they do. Bring on the summer! Ken W. 04/26/17 |
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(no comment) Ken W. 04/20/17 |
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Aaron was VERY thorough and clearly explained what needed to be done. He walked us through what he would be doing on the first visit, the cost and then he wrapped it up with some suggestions to help improve our air flow and efficiency in the house. We highly recommend him and this company. Aaron G. 04/14/17 |
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Honest and do a good job Aaron G. 04/10/17 |
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The service was thorough. Unlike other companies that wash the AC coils and call it complete. Took the time to discuss what he found in the attic and outside during the service with recommendations for extending the life of my unit. Ken W. 04/05/17 |
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Aaron is very knowledgable and professional. He is very good about explaining what the problem is and how it can be fixed. Aaron G. 03/24/17 |
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Excellent job. Courteous and quick. Ken W. 03/22/17 |
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Excellent service and very professional! I will do business again and I highly recommend them. Ryan S., Ken W. 03/21/17 |
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Darrell, Brandon and Aaron were outstanding. Courteous, friendly, and very professional. It was a wonderful eperience. Also, thank you Mike for giving me such a price. It is really appreciated. I will use Benchmark when my warranty on my new air conditioner and heating system in the new hoe runs out. You guys have been great through the years. THANK YOU Darrell C. 03/20/17 |
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Fast ,friendly ,knowledgeable & very professional!
Our technician Kenneth arrived on time , Took us step-by-step through the process. And also found an unknown problem. The coolest thing was 15 minutes prior to Kenneth's arrival to my house , we received an email with his photograph on it. Super cool �
heating and air-conditioning units are working great again. Thank you benchmark and special thanks to Kenneth Ken W. 01/12/17 |
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Fast ,friendly ,knowledgeable & very professional!
Our technician Kenneth arrived on time , Took us step-by-step through the process. And also found an unknown problem. The coolest thing was 15 minutes prior to Kenneth's arrival to my house , we received an email with his photograph on it. Super cool �
heating and air-conditioning units are working great again. Thank you benchmark and special thanks to Kenneth�� Ken W. 01/12/17 |
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Today Aaron from Benchmark Air Conditioning came to our home for our fall inspection. His focus today was the heating system. Aaron was obviously very experienced and conducted himself in a professional manner. He was not only interested in making sure the system worked well. He was also focused on safety. Fortunately, he noticed a towel that was quite close to the heater unit and moved it away. Thanks Aaron for your help in saving us from a potential fire. Aaron G. 11/22/16 |
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Today Aaron from Benchmark Air Conditioning came to our home for our fall inspection. His focus today was the heating system. Aaron was obviously very experienced and conducted himself in a professional manner. He was not only interested in making sure the system worked well. He was also focused on safety. Fortunately, he noticed a towel that was quite close to the heater unit and moved it away. Thanks Aaron for your help in saving us from a potential fire. Aaron G. 11/22/16 |
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Today Aaron from Benchmark Air Conditioning came to our home for our fall inspection. His focus today was the heating system. Aaron was obviously very experienced and conducted himself in a professional manner. He was not only interested in making sure the system worked well. He was also focused on safety. Fortunately, he noticed a towel that was quite close to the heater unit and moved it away. Thanks Aaron for your help in saving us from a potential fire. Aaron G. 11/22/16 |
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Today Aaron from Benchmark Air Conditioning came to our home for our fall inspection. His focus today was the heating system. Aaron was obviously very experienced and conducted himself in a professional manner. He was not only interested in making sure the system worked well. He was also focused on safety. Fortunately, he noticed a towel that was quite close to the heater unit and moved it away. Thanks Aaron for your help in saving us from a potential fire. Aaron G. 11/22/16 |
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I have used them for years. Expert, professional, and timely. The things that are important to me. Aaron G. 11/10/16 |
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Always on time for their service call, we've relied on Benchmark for air and heating service for 5 years now. Last year they conducted an extensive air flow test and as a result, redirected air ducting. As a result, we experienced a much more comfortable summer as well as a reduction in energy bills. Aaron is knowledgeable, pleasant and efficient. We have recommended this company many times in our community. Aaron G. 10/18/16 |
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I can always count on them for sound professional service, even on short notice. Kelby O. 09/28/16 |
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Kelby was very courteous and efficient. I am really glad you take care of my units. Kelby O. 09/20/16 |
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I was very happy with Darrell and his team. I would highly recommend benchmark air!! The best Darrell C. 09/16/16 |
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We returned home from vacation to find our AC not working. The next morning we call Benchmark and Kelby was here before lunch. He checked the unit and found that the fan motor wasn't working. He did some research and found that it was under warranty. Kelby replaced it the same day. We have been with Benchmark for many years and have them service our unit twice a year. Kelby O. 08/25/16 |
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Aaron was very professional and knowledgable. He paid very close attention to details and went above and beyond in taking care of our ice and hydration needs. Aaron G. 08/18/16 |
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Use no other A/C company! These people are honest, thorough, polite and know their stuff! The have a routine service program that is well worth considering - preventative maintenance for something as expensive as an HVAC system is money well spent. Attorney H. Dennis Beaver, Bakersfield, California Kelby O. 08/12/16 |
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friendly staff and did a thorough job. Had to get on our roof on a HOT 104 day! Darrell C. 08/05/16 |
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Aaron Galloway: Service man shows up. Explained I needed second opinion on air cond. compressor. Custom Aire previously came out
explained the compressor locked up and needed replacement, also
condenser unit fifteen yrs. old. Custom aire sent 2 techs. one on 8-1-16
and 2 nd. on 8-2-16. The RED FLAG both techs. didn't remove the comp. noise cover. How can they recommend replacement of unit
without looking at compressor.
Aaron listened and I could see in his eye his gears turning he removed the cover in minutes performing his trade secrets. He assembled the
unit flipping the quick dis-connect back to on and for a quick second
I heard the compressor noise. He shut the unit down and completed
his assembly of the unit. I tell you that was a sweet noise after experiencing 87 degrees inside the home for 2 days (one day 111 degrees). I will not only recommend Benchmark to friends and family
by word of mouth, I now must get to work on passing the word out
on custom aire. Thanks, Aaron. Aaron G. 08/03/16 |
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Benchmark has been great helping us service air conditioners for Esys The Energy Control Company. They satisfy our needs and are pleasant to work with. They have proven themselves as honest business people and have the necessary knowledge to get the work done correctly and in a timely manner. Megan S. 08/02/16 |
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Problem with the A/C unit was resolved quickly, service tech was very courteous and knowledgeable, problem was our not changing the filter. :(( Ken W. 08/02/16 |
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Excellent service. I called at 10 am for a service call told them what was going on. They called me at 11:30 am told me that a tech would be at my house in an hour. Kelby showed up at 12:30, he was really nice and informative. He was able to fix the problem in an hour. I signed up for a yearly maintanence program cause I was so happy with there service. Kelby O. 07/28/16 |
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Super professional service. ON TIME! Which with many of these contractors and services is not always the case. They were extremely educational telling me what was going on from the science side of things regarding the AC units we had. They really got us going and felt very confident in their workmanship. Would definitely use this company again!!! Suzanne S. 04/10/16 |
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In a word. Perfect. From an inspection to coordinating the replacement of the unit in December, during the Holiday's at that. In fact, Christmas Eve. They explained everything to me and that was that. Just a couple of phone calls. I own some rentals in my old hometown of Bakersfield. I live a few hours away now and when I was closer, I used to do all of the repairs myself. I get a little nervous when it comes to repairs and just sending someone out and not being able to look over their shoulder. That's why I'm glad I ran across Benchmark. The old unit just gave out and couldn't be repaired and this happened just a day ago. The family, with kids, needed some heat. And fast. Mike's team went up on the roof in the dark and found a few things wrong. It was an old unit. Mike called me personally to discuss something that went from a repair to a replacement. It took me about 60 seconds to have complete confidence in the inspection and the recommendation from Benchmark and from Mike. Not only that but they were able to put together a team to get it done on Christmas Eve. Ken W., Brandon S., Ryan S. 12/24/15 |
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I want to thank you for your service today....Your Technician Kenneth was AWESOME....he was very imformative ( I ask alot of questions)....My dogs and myself have died and gone to heaven...Sooo much cooler in my house now....Thank you Thank You.....!!!! Ken W. 07/31/15 |
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Repaired a broken sensor on my A/C. The only place I could find to get out to my house the same day. Great customer service. Got my home cool again within 5 hours of the initial phone call. Suzanne S. 07/18/15 |
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We have been having some difficulty with our ac unit. Benchmark was our third contactor we called out. We would not have called them if it was for one of their techs on a service call across the street. The tech was so friendly and very helpful he even offered to take a look at our unit that day. So after a second inspection stating that we needed to charge our unit we call Benchmark to see how much they would charge for Freon. We were transferred to Mike the owner. Super nice guy. He asked us all kinds of questions over the phone and we learned so much. He asked if any of the other 2 guys cleaned be they checked the pressure. Which the did not. Turns out it being dirty can effect the pressure. He also asked us if they checked for any leaks in the system. And they did not. Needless to say we hired Benchmark. They sent Kenneth out that very same day. He was so thorough with his inspection and explained everything to us. He provided us with answers. Turns out we were low on Freon and he found the leak. The leak is a slow but was caused by rust damage so we will need to replace our condenser coil by next summer. And we will be calling them out to do the work and all other future services on ac and heating unit. Ken W. 07/07/15 |
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Great work at a great price. What more could you want? Aaron G. 06/13/15 |
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My 26-year-old shake roof house was in need of a roof job and a new air conditioner. Mike was very professional and knowledgable. Every single person I talked to and worked with did a fabulous job! Mike treated me and my home as well as if I were family! When the roof came off, he noticed a huge area that had no insulation in my cathedral ceiling. He was going to replace it, but the roofers put down the plywood before it could be done. With this knowledge, we had the roofers remove that section and he then added the extra insulation. We would have never known this unless he was looking out for us! We are so grateful! He contacted me with all the details and answered every question I had. Mike's communication every step of the way was perfect. I went with Benchmark because my neighbor just had her AC done by them. She spoke so highly of the whole team, I went with him over our other choice. I am so glad I did! I would recommend Benchmark to everyone! They have won me as a customer and I will use them for all of our future needs! Darrell C. 10/02/13 |
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They do fabulous work. They are reasonable priced and there are absolutely nice and honest. I would recommend them to anyone. Suzanne S. 07/03/13 |
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I saw Benchmark's service representative working on a neighbor's unit. Was impressed with what I saw and inquired what he was doing. After speaking with him, I asked for a business card and he was able to perform service on my unit that day. We had 2 days of record breaking heat and I realized my AC was "blowing air for too long without cooling". After Benchmark's service, I noticed that my air was cooler and not running as long. Suzanne S. 04/23/12 |
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