Reliable Heating & Air Conditioning - Our Reviews
* Total number of reviews and star-ratings are based on
data collected during the time period Reliable Heating & Air Conditioning has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
We had excellent service from Jack and Billy. They were professional and kept the work site neat. We were very pleased. thank you. The Rittenberrys Jack S. 08/26/14 |
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Emailed a service request on Friday evening and received a response that night.... Ritch showed up and after checking a few things identified the problem, explained the repair options, and then completed them promptly. Exceptional service and easy to work with!! Richie W. 08/26/14 |
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ron S. is a professional in every way. He is prompt, courteous, efficient, I feel very confident when I see that it is Cameron who is sent as our service technician. A part had to be ordered, but Cameron did what he could to make us comfortable until the part for the air conditioning unit gets placed tomorrow. Cameron S. 08/25/14 |
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Cameron and Eric teamed up to take care of our 1984 unit. They were both very polite and professional. Their demeanor was that of "we don't take ourselves too seriously, but we take our work very seriously". Very pleasant all around. Cameron S., Eric B. 08/25/14 |
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Very professional, yet invisible as he worked through our system 08/24/14 |
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Quick, does excellent work at a reasonable price. Cameron S., Sarah J. 08/23/14 |
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I am an absentee owner who had good experiences with Reliable before I moved away and I now rent my home and Reliable services the systems. They do great work and do what they say at a good price. Eddie B. 08/23/14 |
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Richie and Cletus arrived promptly to service our two units. They were extremely efficient and polite. In fact, we have been very pleased with all the technicians that have kept us cool and warm these past years. Thanks so much. Richie W., Sarah J. 08/22/14 |
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Richie arrived in a timely manner. He was very professional and polite. Good Job! Richie W. 08/22/14 |
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Cameron Cameron S., Sarah J. 08/22/14 |
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Joe was wonderful -- we couldn't have asked for faster more professional service! 08/21/14 |
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Joe couldn't have been nicer and Sarah was just as helpful. Ours was (thank you Lord) a simple problem and easy to fix. The biggest problem was the terrible heat -- we called and Joe was here within 24 hours. Definitely Reliable to the Rescue. Joe R., Sarah J. 08/21/14 |
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Reliable is always prompt, thorough, professional and courteous, and Chris certainly demonstrated those qualities during his service call earlier this week. Buying the Reliable annual service plan was one of the better investments I've made: total peace of mind and top-priority service calls. Chris E., Sarah J. 08/21/14 |
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Mike B. was extremely quick with his arrival and very informative about my ac unit! He was extremely nice and I'd be glad to have him or anyone from Reliable come back to service my ac unit in the future! Mike B. 08/20/14 |
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Great staff, always professional, always helpful, even on the coldest nights in the dead of winter. It's a local company you can count on! Joe R., Sarah J. 08/19/14 |
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Eddie was superb! He completed the normal maintenance call and then solved a minor problem that I was also having. Can't thank him enough. Would highly recommend him and Reliable as always. First time to meet Eddie, but have been a very satisfied client of Reliable for over 30 years. Reese Griffin Eddie B., Sarah J. 08/19/14 |
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Reliable's service technician Eric has performed most of my preventative maintenance inspections, and I could not be more pleased. He is prompt, courteous and efficient. He is also very informative concerning upkeep and in answering any questions I have about our system.
I am very pleased with Reliable's installation and upkeep of both our air conditioning and heating units. Eric B., Sarah J. 08/18/14 |
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We had a problem with the Ac not blowing very well. Cameron S. came out and found the problem. He installed the part that was needed and now the Ac is back to blowing ice cold air!! Reliable had the Cameron out to our house in less than 2 hours after calling the office!! What more could you ask for? Cameron S., Sarah J. 08/17/14 |
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Cameron R. was very personable, knowledgeable and capable in diagnosing our outage and replacing the fan module. Would like to have him back for any future service calls. Cameron S. 08/15/14 |
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Fantastic tech and wonderful service. So glad to have found Reliable! 08/15/14 |
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Within two hours of my request for service, the job was completed. GREAT SERVICE. 08/14/14 |
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With a reasonably complex issue, Mike spent a significant amount of time at our house while I was working at home. He did an outstanding job from a technical perspective and was very professional and considerate in terms of conducting his job while I was doing mine. 08/13/14 |
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I've used Reliable for years and the service I received this time was good, as usual. The appointment was set up and verified by Sarah. Ronnie called about 20 minutes prior to his arrival. Ronnie arrived on time and conducted the cooling system check-up in an efficient and pleasant anner. Ronnie M., Sarah J. 08/13/14 |
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Technican was very courteous and prompt. Your company was very persistent in diagnosing the problem. Your help is appreciated. I will be very happy to use your services again. 08/12/14 |
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Excellent service and wonderful serviceman. Happy put up with our weird sense of humor and my hubby asking questions about what was wrong (he's a tech and can't help but what to fix everything). 08/11/14 |
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Mike did an outstanding job on a professional and timely basis! Mike B., Sarah J. 08/11/14 |
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Ronnie M. was on time and acted in a professional manner. Ronnie M. 08/11/14 |
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After having a new unit put in recently by Reliable (and everything going smoothly), we had a weird issue at about 10 pm. Isn't that always the way? Called Reliable, and they had someone out to help us in a little over 30 minutes. Eddie had the problem licked in no time! He was very polite and respectful, friendly to our dogs (who love people), and seemed happy to answer our questions.
So glad we chose Reliable, and will recommend them to anyone! Eddie B. 08/09/14 |
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After having a new unit put in recently by Reliable (and everything going smoothly), we had a weird issue at about 10 pm. Isn't that always the way? Called Reliable, and they had someone out to help us in a little over 30 minutes, and Eddie had the problem licked in no time! He was very polite and respectful, friendly to our dogs (who love people), and seemed happy to answer our questions. So glad we chose Reliable, and will recommend them to anyone! Eddie B. 08/09/14 |
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Your business went beyond the norm in helping us. You were very polite and prompt. This particular a/c presented an unusual challenge. Your help is greatly appreciated. Cameron S. 08/09/14 |
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Eddie did a great job for us on the initial repair and then with the maintenance service visit. He was on time and gave us a call before he arrived. A representative followed up with a phone call to ensure we were happy. Great example of excellent customer service! Eddie B. 08/08/14 |
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Within two hours of my call, Reliable A/C was here and efficiently repaired my problem. GREAT SERVICE. Chris E., Sarah J. 08/08/14 |
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Sarah and Ronnie Did great jobs. They lived up to the company's name!!! Ronnie M., Sarah J. 08/08/14 |
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Eric was very friendly and was able to determine and communicate the problem with our system. He also provided information about further followup. Eric B. 08/07/14 |
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Eddie was very professional in his demeanor and very courteous as well. He found the problem and corrected it with promise of follow-up by Reliable. Eddie B. 08/07/14 |
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We have been very satisfied with Reliable Heating and Air since we purchased both Heat and Air units from them. They have kept our units well maintained and were prompt when we had any malfunctions or problems with the units. The office staff has been helpful and courteous. We continue to be very satisfied with their service. Chris E., Sarah J. 08/07/14 |
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Reliable came through when we were out of air on a Friday!l. I just knew we'd not be able to get air through the weekend. But Sarah and Eddie both responded to our plea and came out to fix the air that afternoon! The work was done professionally and quickly. Thank you, Reliable! Eddie B., Sarah J. 08/06/14 |
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Eric B. did a great job diagnosing the problem late Tuesday afternoon and had the new motor installed on Wednesday morning.
As usual, great service from Reliable. Eric B., Sarah J. 08/06/14 |
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Enjoyed having Ronnie come out & service our unit again. I spent over 30 years in the HVAC industry & I know who does good work. I have always been pleased with Reliable's work & will continue to use them.
Toney Hicks Ronnie M., Sarah J. 08/06/14 |
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They always give good service. 08/04/14 |
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Thank you Reliable Heating & Air! Our less than 2 year old upstairs HVAC unit needed a new compressor and you had the work finished and completed ASAP. Scheduling was fast and easy for our schedule. Mike B was great and came the day that worked for us. He very methodically traced and checked the problem to discover that the compressor had failed. He explained what he discovered and what it would take to have the unit back in service. The service department called and let us know what was warrantied and what our portion would cost before the job was complete. Work was completed on a Friday afternoon, just in time for our out of town guests to have a cool stay with us for the weekend. We also reviewed our options on some changes we might like to make in the future. This Fall we will have Mike B back and the Reliable team to sign up for a yearly maintenance program. Thanks Reliable!! AH Mike B., Sarah J. 08/04/14 |
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Eddie called ahead and showed up promptly. Although he could find nothing wrong with the unit, he mentioned that a repeat call, if needed within 30 days, would incur no tech visit charge. Very much appreciated. Eddie B., Sarah J. 08/02/14 |
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We have had excellent service from reliable for about 10 years now and this time was no exception. Cameron did a great job -he was always on time and fixed our unit on the very next day (after getting in the part we needed). I really appreciate Reliable. Cameron S. 08/01/14 |
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Eddie B was very courteous and professional. He was efficient and got the job done quickly. He did an excellent job. Sarah made getting an appointment a piece of cake.
I have used Reliable for 4 1/2 years and never been disappointed. Eddie B., Sarah J. 08/01/14 |
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I have used Reliable for service for quite a few years. I called for annual service, the appointment was scheduled and Eddie B. was right on time. He got his work done quickly, found 1 small problem which he showed us and with a quick repair, we were back in great shape. Reliable always does a very good job. Eddie B. 08/01/14 |
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I have been using Reliable H & A for years to service my heating and air unit. They are always professional and courteous. Joe R, my technician, was friendly and efficient. I would recommend this company to anyone. Sarah J., Joe R. 07/31/14 |
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Chris has serviced my Carrier package heat pump several times over the past years. I feel that this is the reason my 1995 year heat pump is still operating great. Chris is thorough and takes pains to completely clean and check the unit inside and out. He treats my heat pump like he owns it. He treats me with respect which is very uncommon these days. Thank you Chris. You are always welcome at my home. Chris E. 07/31/14 |
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eddied as well as Eric were very professional and curtious and knowledgeable, These two men have my thanks. Everyone at Reliable are wonderful professional, we have used your services in the past and will continue to do so. Thanks, Eddie Vidrine Eddie B. 07/31/14 |
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We were very satisfied with the service we received. Cameron is always very professional, knowledgeable, and friendly. Thanks for always taking good care of our unit. Sarah was very courteous when scheduling our appointment. Robert and Mary Browner Cameron S., Sarah J. 07/31/14 |
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Reliable is always on time and their servicemen are very professional and courteous. 07/30/14 |
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